Always found honest and knowledgeable service at very reasonable price

Excellent service! On time and very friendly.

Great place to buy a car good deals on cars Tommy the owner was very friendly and efficient made the transaction easy will definitely be back if needed

Friendly service will help find what you need. Bought my car there and loved it.

My go to repair shop, prices are fair, always good advice on best route to take. Never have to take a car back for something that should have been done the first time.

I never take my cars anywhere else.

Simply the best. I’ve gone to several mechanics and repair shops in my life including dealerships and I can honestly say Neutz and Tudor is the only one where I felt my car was in good hands. They genuinely care about you and that your vehicle is running safely and properly. I’ve learned that you often get what you pay for, but with that being said, they do high quality work while still maintaining reasonable prices. I had differential fluid changed on my car and there’s been a piece of the body that came loose a while back and Neutz and Tudor fixed it for me without asking and of course no charge to re-secure it. You just don’t find many businesses like this anymore. I’ll stop rambling now, just do yourself a favor and go there next time your vehicle needs some tlc!

Really pleased with my experience! They went above and beyond to make sure I got the best deal possible, and to make sure I walked away happy and satisfied. I was recommended there by a friend, and would recommend anyone I know who is looking for a car, to this place.

Love this shop and apparently a lot of people do!! You may have to wait a little time but I have felt like these are honest people and do quality work. I have recommended this place to a number of people and will always recommend others here! Keep up the good work guys

Great service, very hospitable found me the perfect car and I love it. Made it very easy for me to choose as well as a great selection of cars to choose from. Very reliable, I would highly recommend this auto shop.

I really appreciate honest and dependable mechanics that dont see you as an ATM machine and scam you for more than the cost to fix a car.Ive had horrible experiences with other shops around Louisville. I fully TRUST these other mechanics to do the right thing when nobody is watching.Finally, after searching for a honest mechanic shop by word of mouth.Neutz & Tudor was the common name I keep hearing about.Fast forward...I been coming to Neutz & Tudor for over 8 years and I havent used anyone else.Neutz & Tudor is everything youre looking for in a shop, trustworthy, honesty, and integrity.Thank you for the excellent service, Buddy and your mechanics at Neutz & Tudor!Happy customer,Karl

I highly recommend this auto specialist and after dealing with them one time they earned a new customer. The timing belt in our van broke while on the interstate. I had it towed to their garage on a Saturday after hours. They kindly assessed the disaster the next business day FREE OF CHARGE. Also, I felt like they genuinely cared about providing quality customer service and from what Ive heard they take pride in their work. Plus locally owned and operated.

I really cant believe some of the bad reviews others have written on this site. I suspect they may be trolls. I have maintained vehicles with these guys since 1995 and have never ever had any bad experience whatsoever. They have had several opportunities to take advantage of me for work that didnt really need to be done, and didnt. They give me estimates and do the work I approve. They give me advice on repairs and problems. Sometimes their advice is that no repair is needed at all. They are friendly and reasonably priced. I have referred friends to them over the years and theyve all had good experiences with them as well. Ive also purchased vehicles from their dealership across the street off Watterson Trail and have had good experiences there also. Im not personally friends with any of them and they dont know Im posting this review, therefore my contribution to these reviews is not biased.

This is a company that I really like and have long relied on. Buddy at the front desk really helps me understand what’s going on, and is nothing but real. Never had a problem with the work they’ve done or prices. Neutz and Tudor is best in Louisville!

Service Quality is the VERY BEST available! Easy to make a reservation for your vehicle service. Timely return of your vehicle! A Very Courtesy environment. All repairs are explained. OUR VEHICLES repairs one time & done. Always fair estimated given before repair. NO UGLY costly surprises.Very inviting & welcoming atmosphere. Safe environment.

Needed emergency services for my car and they were incredible from start to end. Highly recommend!

I have always received the most professional and honest service at Neutz and Tudor. Buddy and the guys are awesome. Even when they could have made money from me they gave me expert advice. I wont take my car anywhere else!

I have consistently had good experiences with this garage. They try to FIX a problem first, the simplest, least expensive way, rather than just selling you new parts, and they will call and talk you through it before they do anything. You can trust these people.

We took our daughters Chevy Blazer in to have it checked out before she left for college. It is an older vehicle and I suspected it needed some work. Buddy at the front counter was very cordial and accommodating. The vehicle was inspected when they said it would be and I was provided an honest estimate...even explaining what I could put off and what was more important. I am very comfortable with my daughter driving her vehicle a couple of hours away to college; being confident that she will be safe. I have recommended Neutz and Tudor to a couple of friends who are basically in the same situation, sending daughters off to college.

Greatest car buying experience I have ever had. Very honest and upfront. Offered a warranty with my purchase at no additional cost. I had questions after my purchase and Tommy Neutz always answered me promptly and personally. I highly recommend this dealership.

Sometimes, a person just wants his/her car fixed. I originally paid to have my car repaired by a local Ford/Lincoln dealer. They did not fix my car. Instead, I received very poor service, that was repeatedly delayed, and way too expensive (i.e., I will never return to this dealer again). I then took my car to another repair shop. I asked they finish what the dealer declined to fix. This repair shop also did not fix my car. I am not sure they did much of anything. Someone recommended Neutz & Tudor. In only about 1/2 day, they (finally) fixed my car. I am very thankful for the service I received from Neutz & Tudor. I did not feel they charged me enough. So in addition to payment, I sent them a fruit basket.

My husband and I have used Neutz & Tudor for 5 years and have never been disappointed. They are honest and great at communicating with us. I always feel like I’m getting the best service for the best price. My car will never go anywhere else.

Great

Great customer service and timely labor. This establishment does great in taking care of your vehicle needs.

I brought my truck to Neutz and Tutor because you can trust them to fix your vehicle and not try to sell you a bunch of other services you dont need. They had my truck fixed and ready to go in one day. Buddy does a great job communicating with the customer. Only place I trust.

I have used this place 3 times within the year of 2017 so far. They are a rip off and an over priced scam. After they charged my boyfriend a seemingly normal price for his tune up work I decided to take mine in for a look because it was making noises. They tried to call me and tell me it would be $1500 and when I asked them to break down the list they changed it twice and were trying to charge me $164 for the same part they charged my boyfriend $9 for.... they also had $500 worth of brand new tires they said I needed, $300 for a new exhaust pipe and $500 for a tune up. I also asked them to look at something and quote me on it and they decided to start working on my car without permissionAfter all of this my boyfriends car broke down after just 3 months getting it back from this shop. He had it towed back where they charged him $600 for a fuel pump replacement. Part of the charges $12 for one gallon of gas, $280 for the part, almost $300 for labor. The entire bill was a joke.I know prices for parts and labor are outrageous at auto body shops but this place is a god damn joke and I will NEVER EVER use this place again. Biggest waste of money.

Great people excellent service

Have been going here for 20+ years with 3 different cars and have always received the best service. They are honest and dependable. Highly recommend!!!

I have been doing business with Buddy. an Neutz an Tudor for about a decade, you can go somewhere else spend more or less money but not get the quality Neutz an Tudor gives to me or you as their client. Pros. Highly recommended. :]

So far theyve met my expectations and thats saying something. Very transparent on price and have easily saved me money

Ive taken almost almost a dozen vehicles here for their entire working lives over the past 20 years. Buddy and the crew of mechanics have never, ever, let me down. They dont just throw parts at problems, their prices are very reasonable, and their knowledge base is from experience and not books. As long as I live in Louisville, I will always take my cars here.

Been going here since late 90s. My experience says they will not sell you something you dont need. Tell them what your issue is and they will look to find the issue and fix it as opposed to looking for a reason to sell you something. Pretty much the old way I guess which is a good thing.

I have used Neutz & Tudor several times in the recent past and have always received honest and straightforward answers.They have neverpushedrepairs that werent needed.They finish repairs when they say they will and cost estimates are really close, sometimes less.I never take my vehicles to the new car dealership unless they are under warranty or if there is absolutely no other way.

Fixed my nieces honda just fine.

Do NOT expect good advice from this shop. I had them check our clutch prior to a long drive as it was making a noise. I was told it still had some life and would be safe for our long trip ahead. Needless to say our car broke down (with 2 small children in a snow storm). They put our safety at risk instead of doing the work that should have been done.

This business has been around JTown for as long as I can remember. They do quality work, and when you leave you know the job is done and done right.

I have yet to call to get a price on repair work and have a call returned. Ive called several times in the last 6 months and am asked for my phone number and told that Ill get a call back. On three different occasions Ive left my number and never received the call back with a quote. If something like that is overlooked so easily Im actually glad that I havent taken a car to them for repairs.

Just took my van here and they quoted me the best price, very fast service and very nice customer service!!! I will return and send more people their way!

Great guys, great service!

Wonderful! Reliable and honest. Their pricing is reasonable. Great group!

I was referred to Neutz and Tudor by Valvoline, I had some wires that had been ripped and needed replaced. They lead me to believe it would only be about a business day or so before it was able to be fixed...I called them and they brushed me off saying that it was not going to be ready, but they wouldnt give me an estimated time just that they would call me. They didnt ever call me.. Although they claimed they did. It took them over a week and a half to get my car out, very rude front desk service on top of it all. NOW my car is STILL having problems and I come to find out they literally just taped up some of the wires with electrical tape and made it look like they moved things around...the same wires are still there in the same shape that they were. Im seriously so frustrated, I will never return to this place and Im definitely steering my friends away when they need car service...local convenience is not always the best option..

Great place for car repair. Would not go anywhere else.

Great repair service! Fixed the misfire in my Honda Ridgeline.

Wonderful service. Honest advice.

Avoid this place at ALL costs unless you like to PAY for OVERPRICED parts while they try to GUESS whats wrong with your vehicle!!!! Truly HORRIBLE!

Overpriced quote

Great people.

Very professional and fair

Honest

Excellent work to my car