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Turning Wrenches
1304 N English Station Rd, Louisville, KY 40223, United States
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Turning Wrenches
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Ly
Review β„–1

One phone call is all it took to run for the hills. Over priced oil change quote over the phone that didn’t even come close to some very reputable shops in town. I guess they are so good they never checked their competitors prices. He sure did explain why they were worth it!! They will do an overall check of the car and give you a quote for No Cost!!! πŸ˜‚πŸ˜‚πŸ˜‚πŸ˜‚πŸ˜‚πŸ˜‚πŸ˜‚ I guess I should be happy I’m going to get another ridiculous quote!! I m thinking maybe since I am a female he thought I was ignorant in what a fair price was. I then mentioned I had a coupon on postcard that I received. He said well you didn’t tell me that.No I didn’t !! Because I wanted to see if you were a fair, competitive business. I value my car as a hard working female and I try to be knowledgeable about its maintenance.I just wanted find a closer reputable shop near my home. I guess Turning Wrenches won’t be saving me time or money!!

Jo
Review β„–2

I received their flyer and gave them a try. They repaired my sun roof, also thoroughly checked out my car and took care of some needed items. They checked with me before doing the work and I found the prices much lower than what a dealer would charge. This company is efficient, courteous, and I have recommended them to several people. When I picked up my car I left Turning Wrenches with the feeling I had been fairly treated and they truly cared about giving good service at a reasonable price.John Elvis Williams

Je
Review β„–3

I used this service shop when searching for a local place to take care of my Mini Cooper. They were professional, prompt and communicative. I loved being able to receive text updates about my car throughout the day. They sent me a detailed data sheet with recommendations and the pricing was fair and competitive to the quote I had received from another shop. When I picked up my car I found a lovely surprise of a cool bottle of water and delicious warm cookies waiting for me!I will be returning to Turning Wrenches

Le
Review β„–4

I had a slow leak in my Mini Countryman’s left rear tire.. I was traveling from Kentucky to New Mexico. I was able to come by Turning Wrenches and wait while the tire was looked at and repaired. Very professional service and not a long wait! Many thanks for making my trip safe!!! Cookies πŸͺ too!!

Sh
Review β„–5

I appreciate the honesty and good work! I feel like they went above and beyond to get the part my car needed.They kept me updated and got my car back to much quicker than expected. The cookies were a nice touch when I picked up my car. πŸ˜‰

er
Review β„–6

Turning Wrenches far exceeded all my expectations. In a quick and timely manner they were able to get my car in taking care of him back to me. Definitely will be bringing it back for further maintenance

ed
Review β„–7

Great service and very professional. Communication is excellent and very informative. I would highly recommend for auto repair or services.

Da
Review β„–8

Found Turning Wrenches as an alternative to high dealer maintenance prices. They provided and oil change and inspection for half the cost of the dealer, and completed the job quickly. They texted me a copy of the work done and recommended.I added several maintenance items and they completed those the same day.The after hours drop off and pick up system made it easy to get my car when it was convenient. I would use the company again.

Mo
Review β„–9

Took my car for an oil change. The shop has moved to the English station road of Old Henry Road off 265.I received a text with a link to review of the findings from the tech assigned to my car. The multi point check is courtesy check.Mike assisted with the appointment and he was very helpful and professional through the whole experience.Levy and team are knowledgeable and do not try to pressure you for additional repairs they simply let you know what else needs to be done.I prefer this shop over any including MB of Louisville.

Mi
Review β„–10

These guys are professional. They explained everything before they did anything and fixed a problem with my Mercedes convertible top within the diagnostic charge. They also did a thorough inspection and had a detailed report for me to review. Overall an excellent experience. Great job πŸ‘

Ro
Review β„–11

The service manager (Michael) was very kind, courteous and prompt after being sent his way by the owner. I was running a few minutes late and he was gracious in allowing me to use their waiting room for some business emails i had to get out to clients . Also, the repairman (forgot his name unfortunately ) took time explaining premium fuels and was a nice touch by showing he liked his career and employer. If I keep this Mercedes, I will use Turning Wrenches again and would refer any client, friend owning a Mercedes or BMW to Turning Wrenches.

Ru
Review β„–12

The Team at Turning Wrenches was awesome. Got my taken care of before a big trip. We worked around my time which was awesome. The after hours pick up was super useful

Eu
Review β„–13

I was very pleased with the service I received. Evtwas handled in a professional manner. I highly recommend this service center.

Li
Review β„–14

They took excellent care of my car and were very reasonable. Im so pleased with their work.

Br
Review β„–15

I was very pleased with the services and professionalism. I definitely recommend them to anyone seeking a good and trustworthy auto repair shop.

Sm
Review β„–16

I was in the area & came by to pick up a few liters of engine oil. Mike popped the hood on my wifes MINI Countryman S to verify the correct fluid. Based on this brief interface & the fact that Michael Brown called a couple days later to check if everything went well & the very competitive price for the 5w30 Liqui Moly, we will definitely be back when service is due. Mike & Michael were very helpful, maintain a clean, inviting shop & treated me like a longtime customer. Pure class & professional. Thank you!

Je
Review β„–17

Very professional and experienced. Worked with our warranty company and went above and beyond to make sure we were covered, and if you have dealt with warranty companies you know this is not a small feat. Excellent, my opinion.

Sh
Review β„–18

I was looking for a new home for servicing my Mercedes Benz. Michael Brown was exceptional in taking care of my car and all the services that it needed as well as keeping me informed on the status and timing. Their service is above and beyond expectations! I will be back!

Da
Review β„–19

Repaired non-operating power windows. Wonderful cooperation between service manager and customer. Polite, responsible, knowledgeable, concerned, fair price-wise.

Se
Review β„–20

Great overall experience, they are friendly and above all, they are very honest, which is hard to find on the mechanics world. They have always provided clear information on the state of the car, what needs to be fixed and what is in good shape and doesn’t need to be replaced. During the pandemic they quickly adjusted to contactless dropoff and pickup, which talks volumes about their customer service. If you have a European car in Louisville, this is the place to take it. One last thing, with every service you get the best chocolate chip cookies in town!

Gi
Review β„–21

I explained what I was experiencing with my vehicle, they scheduled my appointment for diagnosis. I was provided with a detailed report of repairs needed and recommended general maintenance. We agreed upon the work to be performed and the time to complete the it. The work was performed by a precision technician. I found them to be excellent communicators, very knowledgeable and very service focused. I felt like the work performed was at a fair price, I did not feel over charged or that they were doing work that wasn’t necessary. In short, I trust them. I delayed some of the repair and maintenance due to travel constraints and budget, and they were very respectful of my decision. I will be scheduling the remaining work and view Turning Wrenches as my β€œgo-to” Mercedes service provider. You can’t go wrong with this company!

As
Review β„–22

Mike Brown was very helpful! I didn’t end up using turning wrenches but I will in the future if I need to.

Je
Review β„–23

Starter needed replacing. They did a super job and got my car back to me in an extremely timely manor! They are my go to mechanics

Ro
Review β„–24

Excellent service, customer service above and beyond. My go to shop for my Mini Cooper

Je
Review β„–25

The service was excellent. Nice friendly staff answered all my questions. Price was very fair for the service performed .I will be back to see these folks!

Ci
Review β„–26

I haven’t had service like this since the mini dealer moved from Shelbyville. I loved all the little touches like giving me a sign for mini parking zone and other gifts. When I picked up my mini from Turning Wrench, they left chocolate chips cookies and a bottle of mini water. I will return! ❀️

Pa
Review β„–27

Great service. Slotted us in promptly. Complete car evaluation. Pleasant experience all around.

Ly
Review β„–28

Turning Wrenches offers is a professionally operated organization. They communicate with you throughout the process. I would recommend them. My vehicle is a Mercedes Benz GLK.

KE
Review β„–29

Excellent service. Had major engine work done along with suspension. Michael Brown discussed in detail what he could do, made suggestions, and how long it would take for repairs. He made follow up call a few days later to see if I was satisfied (yes).

As
Review β„–30

Extremely professional, friendly and well priced! Will not take my Mercedes anywhere else!

Et
Review β„–31

Turning Wrenches is an excellent European Auto Repair shop. They are professional, honest and very good at what they do. I have taken my BMW to many shops before. At these shops I was not allowed to personally meet the mechanic working on my vehicle. These are the same shops I found out incorrectly diagnosed my vehicle.With this being said, Turning Wrenches did the exact opposite. Mr. Brown, the sales representative was very kind and truthful. At one point I asked if I was able to meet the mechanic so we could look at my vehicle together, and he was more than willing to make that happen. In fact, he preferred we meet each other to look over my car just so the both of us were on the same page. It doesnt get anymore professional than this.Just moving here from Florida, I know what Repair Shop I will be taking my vehicles to from now on. They are a little pricy but like anything: quality costs money.Save yourself from the headache of lying mechanics and incorrect diagnosiss . Go to Turning Wrenches.

Sa
Review β„–32

My car wouldn’t take gas and was on less than a quarter tank. I wasn’t going to make it home without an intervention! I called Michael and explained the situation. Despite being during their lunch break and me being a new customer, he fit me in. He found a way to fix my immediate problem and they have a 24/7 drop box, so we have a plan to fix the issue permanently. I was only charged for gas for this initial quick fix (getting me home). Wonderful customer service and knowledgeable staff. I never write reviews but felt one was warranted!

Ma
Review β„–33

Very courteous and professional. Took great care of our 10 128i. Would definitely recommend!

Za
Review β„–34

Had the Valve Cover gaskets replaced on my Mercedes E430. Michael Brown was professional and walked me through my options. Techs did a great job on the repair work. A+ shop.

Ok
Review β„–35

Great experience. Provided updates consistently.

Pe
Review β„–36

This was my first experience with Turning Wrenches and it couldnt have been better. This a great service center and I will be back...and it has nothing to do with the fact that they left chocolate chip cookies in my car when I picked it up.

MA
Review β„–37

Got my rear wheel bearing fixed from them. Awesome service and the car runs smooth now. Thanks.

M
Review β„–38

Took my Mini Cooper in as it was having several issues. They were fair and honest on issues and handled everything professionally.

Ma
Review β„–39

Wow! I am absolutely blown away by the amazing all around quality of my experience. Communication by far exceeded my expectations. The honesty and quality of service that was delivered was over the top and has gained my future loyalty. I am so happy I found this gem. Coming from a car enthusiast who is very meticulous with his fleet, I absolutely recommend this shop with 100% confidence for anyone who values thier Mercedes-Benz (or german car). I felt completely at ease, the quality of the service was amazing and I trust that continued service with Turning Wrenches will no doubt make my current Mercedes-Benz last just as long, of not longer than my classic Mercedes-Benz. Thank you team!

Wa
Review β„–40

Efficient service and great communication. They were recommended to me and I would recommend them as well.

Sh
Review β„–41

It was great service. Very helpful and easy no-contact. The only thing missing was a complimentary car vacuum ;-)

Ke
Review β„–42

Excellent communication and follow up.

Ja
Review β„–43

Don’t waste your time going to this shop. I had three bad experiences with them. Today was the final straw. Last time I was there for a check engine light, spent over 2k to have it fixed . On the way home from picking the car up the light came on again. I took the car back there and they told me I would need to take it to the Audi dealer. I took it to the dealer and they fixed it. I went for a simple oil change today after emailing with them about getting oil change this morning. I dropped the car off for oil change, called to let them know it was there and an hour later I get a call from someone there that said now they can’t do the oil change bc four cars were towed in from the night before. He said that he should have emailed me back and let me know but I would have to come get my car. Once, maybe twice but it has taken me three times to know not to take any car there. I hope you have a better experience or just go straight to the dealer and avoid the hassle.

Ri
Review β„–44

I had a, pre-purchase inspection performed for an out of state purchase of a BMW M3. If I lived in the area, Turning Wrenches would be my preferred repair facility. Mike Brown and Levi were a pleasure to work with. Their communication, knowledge and professionalism made the experience painless. Thanks Again!

Ko
Review β„–45

Fast courteous service, prompt with answers to all of my questions. I would definitely recommend their services to anyone looking for affordable European car care.

Ma
Review β„–46

Sorry but when I came accross you wesite again I just have to comment and express my dissatisfaction about your so called Mercedes skills an lack of. I take the time to drive all the way out there on my one day off and get turned down on my 1973 Mercedes 220 for a head gasket stating we just dont have the tools to work on that model but hey dont feel bad because the SO CALLED new Mercedes dealership around the corner sang the same tune. Where are the real Mercedes mechanics in Louisville ??? Your add should read we turn wrenches on what we choose to

Ri
Review β„–47

We use the Sprinter van as a service truck so time off the road is a killer. Mike B. expedited our diagnostic and repair. Their pricing was very reasonable and service was excellent.

Me
Review β„–48

I needed an oil change on my Audi A3 and diagnostics ran. I have never had a diesel in my life and they were very helpful in explaining certain things I have never had to deal with before. Appointment scheduling was easy and since I chose to keep it there over the weekend they were kind of enough to take my car to the Audi dealership to fix the air bag sensor recall, however, the dealership was backed up. I appreciate that they would even try to do this for me. A little pricey but that happens when you have a European car. I would suggest anyone who has a European car to take it here. Highly impressed and will definitely come back.

Ja
Review β„–49

Very professional team went above and beyond every time I use them will use them for any and all service πŸ‘

Sh
Review β„–50

Very nice and informative

Ch
Review β„–51

Great alternative to inflated a dealership prices. Detail oriented and competent.

Da
Review β„–52

A friend told me about Turning Wrenches and I took my car there for brakes and repair the drivers seat, I worked with Dave and he kept me updated on the progress, what the cost would be and when it would be done. Very professional organization and they have very high standards concerning Covid. I will definitely take my car back there for future repair and service work.

Ca
Review β„–53

Authorized work performed as agreed upon. Pleasing experience. Michael was very professional and easy to work with

Ka
Review β„–54

I cant say enough good things about this shop! First of all, it was the cleanest auto repair shop ive ever seen! Levi was very professional and maintained excellent communication with me throughout the entire time my car was there. I had a problem with my battery power draining. They did a parasitic draw test and discovered the problem right away. The cost of their services was extremely reasonable and they had my car back to me very quickly! I highly recommend them for import repairs/maintenance. Located at Frankfort Ave and Mellwood.And as a thank you for your business gesture, they left fresh cookies and bottle water waiting for me in my car upon pickup. Great customer service!

El
Review β„–55

I went in for some damage to my car from a rock which fell off a dump truck. I tried to work with my insurance and they were not helpful and wanted to put used parts into my car, but the mechanics here helped get me a price under my deductible so I didnt even need insurance. I would recommend them to anyone!!! They did great work for a good price and helped me so much.

Da
Review β„–56

I was under the impression that there was an electrical problem with my Audi Q5 when actually it was not that at all but the knowledgeable technicians there had run some diagnostics so I agreed to pay the $404.80 for services rendered....I was referred to Turning Wrenches by another mechanic and was so thoroughly impressed with their consistent and detailed communications....up until the very end...well long story short my car is now apparently profusely leaking oil and they want to charge me for something that wasnt an issue when I had the car towed there. Very disappointed bc up until this point it was a very pleasant experience.I feel manipulated and also that they tried to finesse me to pay more $$ once it was determined that it wasnt necessary to spend the $$ I planned to spend on diagnostics....thought I found a mechanic for our family cars (Audi, Mercedes, Jaguar) but Im extremely skeptical at this point....well I know it costs to drive boss cars and it seems as if their integrity is still intact...even with the minor hiccups I recommend Turning Wrenches bc of their attention to detail

G.
Review β„–57

Turning Wrenches has phenomenal quality of work and customer service. My 2008 BMW X3 had the service light come on accompanied by a significant vibration halfway thru the 8hour drive from Indianapolis to Atlanta. Went to Turning Wrenches based on excellent reviews and I clearly found out why. The front desk was very accommodating to the fact we were mid trip and took a look at the car ASAP. They quickly diagnosed the problem and let us know it how long it would take to fix plus suggested a nearby restaurant to eat at which turned out to be excellent. Less than an hour later we were back on the road with a smooth running car. Turning Wrenches also left bottles of water and a bag of chocolate chip cookies as a parting gift. Overall it was the best customer service Ive ever received at an Auto Shop. They have My HIGHEST recommendation.

Ke
Review β„–58

I feel strongly that the folks at Turning Wrenches are extremely knowledgeable about European cars and can probably do any repair a car needs. They are courteous and explain the repairs in detail. But both times I got estimates for relatively straightforward jobs on my Minis (a new muffler and a thermostat), they were 20-40% higher than every other shop I called. If money were no object, Id be more than happy to bring my cars here always. But alas.

Dj
Review β„–59

This is a great company to service your vehicle and the owner and staff are friendly as well. Also in comparison to the local dealers, their prices see some of the fairest in the industry! Small businesses are the best to support πŸ‘πŸ»

Ma
Review β„–60

This was my first visit, I was very impressed with the staff and the way they kept me informed about the work to be done. The waiting area was very clean, and to top that off when I got in my vehicle they left me a bottle of water and cookies such a nice touch. They will be my go to shop for all my mechanical needs. Great Job!!!

Br
Review β„–61

The establishment was very clean, I was 40 minutes early, they took me right in. They’re prompt, professional, and print everything out for you, so you’ll know what’s wrong or needs to be done or when it should be done. The cookies satisfied my sweet tooth, the water washed it all down. I highly recommend this shop for all your vehicle needs.

St
Review β„–62

Based on a referral from a friend, I took a recently purchased 2018 Tahoe in to Turning Wrenches for an inspection and service. Turning Wrenches facility at their new location (1304 N English Station Rd) is clean, modern and more importantly, has all the latest equipment and technology enabling them to service newer model automobiles. I was more than pleased with their friendliness, flexibility with scheduling, their attention to the lost art of customer service and the quality of their work. I highly recommend Turning Wrenches for anyone looking to find a honest, trustworthy automotive mechanic without having to pay exorbitant prices at the dealership service center. Turning Wrenches has earned my familys business from now on.

Ch
Review β„–63

This is the most amazing shop!!! They got me in immediately, had the best customer service and David Stone was the biggest help and gave me so much information I didn’t know about! Helped me understand my car better and how to keep it running great!! I found my new favorite place for my car!! Thank you!!!!

Is
Review β„–64

Super nice and professional. Speedy quick turnaround. I felt very confident that these guys were competent mechanics, and were specifically familiar with the kinds of vehicles that we own (BMW, Volvo.) I can find no fault whatsoever in my first experience using this garage, top marks all around. When I picked up my car after hours, they had even left a bottle of water and a packet of cookies for me. Definitely will use Turning Wrenches going forward.

Da
Review β„–65

Very professional and courteous staff. Service work was half the price as Mercedes dealer.

Je
Review β„–66

The staff were all friendly and helpful. I appreciate the technician showing me the damage under the hood and educating me about how my car works. Great service!

Ma
Review β„–67

Turning wrenches gave me a fair and reasonable estimate, they ordered the required parts and repaired our car faster than I would have thought possible, and even left cold water and delicious cookies in the front seat!!! We are so pleased and will use them again in the future. Also, they explained the estimate in an easily understandable way. Extremely professional.

Pa
Review β„–68

Very clean location with expert staff

Th
Review β„–69

The crew at Turning Wrenches were very knowledgeable with regard to the problem I was having with my BMW. They were able to check the car, order needed parts and perform the substantial repairs within about 48 hours from my initial inquiry. They had some concerns that the original failure could have caused other problems with the engine and they took extra steps to make sure that other damage had not occurred. They did a great job very quickly for me and I would recommend them to anyone who has European car problems or maintenance needs.

Jo
Review β„–70

As always, fast, efficient and competitive!!! In addition they always preform little extras at no extra charge.I have taken my car to other shops(Mercedes Benz, Autobahn, Tonys Brake and others over the last 20 years) and none havecome close to the level of service at Turning Wrenches/European Auto Repair.

ri
Review β„–71

Update for 2021: I have now been coming to Turning Wrenches for almost 3 years. I have always found them to be the utmost in work honesty, and alway accurate in diagnosing issues. The few times Ive had questions, its easy to chat with the technician instead of going only a service advisor.+++++My second service visit here. That nasty Brake light came on, and I needed front brakes/rotors. What sets Turning Wrenches apart for me is the personalized service of a small shop. Not that the local dealer is not friendly, but dealerships still make one feel you are on a conveyor belt process... I had a couple of small issues that Levi also looked into at no charge, and had a technician take a ride with me to check them out. The tech that road with me knew this car like an expert that just left the Mercedes factory! Im 100% satisfied, and will be back for next service

Ri
Review β„–72

I would definitely recommend this shop. My sprinter van threw a code on our way back home to CA. They went above and beyond to get the part and replace it asap so we could get back on the road.

Ru
Review β„–73

Over and above my expectations!

Te
Review β„–74

Great service, good pricing, honest communication. I will be coming back for sure.

De
Review β„–75

This is a great shop. I highly recommend them for service on your out of warranty Mercedes. They are skilled, talented and reasonably priced

Ph
Review β„–76

As usual, Turning Wrenches came through for me with a solution to a baffling problem involving intermittent failures to start when I turned the key in my Hondas ignition. They were helpful in explaining their diagnosis and did the repair for a very reasonable sum. As long as they keep turning the wrenches, Ill be taking my car to them.

lo
Review β„–77

These guys are very professional and they treat you with the utmost respect and take care of your vehicle this is my first time there but Ill make several returns they are very knowledgeable at what they do I was referred to them by someone else and I was glad that they were referred to me thank you again guys I look forward to doing more business with you have a great and safe Fourth of July weekend.... πŸ˜ŽπŸ‡ΊπŸ‡Έ By the way nice touch with cold water and cookies

Wi
Review β„–78

I was very impressed with the staff when I took my BMW . They delivered exactly what I asked for in diagnosis of what I thought was a transmission problem. Based on their diagnosis, I am going to repair the car myself. I felt what the did for the price of a diagnostic charge was more than reasonable. I would definitely recommend them for friends and will use them again when the problem is more than I want to deal with.

Me
Review β„–79

This is a hidden gem for import car repair shop. The place is immaculate and Levi gave an honest and professional answers to all my questions. I do not mind driving an hour to get my vehicle service at this place. It’s very rare to get an excellent service and very affordable price (trust me I am talking from experience)! Thank you Mr. Levi and Turning Wrenches.

Ot
Review β„–80

I felt very sad and disappointed when i took my truck for an oil change at the new location of turning wrenches. First of all, when i got home, i realised the oil was never changed and also noticed that my anti freeze as started leaking. To be honest to God, i drove my truck to the shop without an issue but just to get the oil changed. I came back to complain about the service i paid for but was never done pluse the leakage. My truck was driven back into the garage and i was told my radiator was the one leaking. How can my radiator be leaking after you did an oil change? My radiator never leaked before i came to the shop and after i left the shop it started leaking. I was instantly giving a price of $2,302.80 to fix it and do other things in it. I paid over $200 for an oil change which was never done and now $2,302.80 to be paid again. I took my truck away from them to another shop for repairs and back on the road. I will never go to Turning Wrenches again in my life and will never recommend them to even my worst enemy in life. I felt real hurt and embarrassed with what i experienced with them.

Ch
Review β„–81

First time customer. After completing an oil change and reading Check Engine Light codes, we decided to remove the oil pan to learn why the oil pressure was too low. Bottom line, the engine in my 2011 Mini Cooper S had finally worn out as metal shavings and plastic parts were found in the pan. They found a replacement engine with 36K miles (mine had 133K) and exchanged mine with the new one. We also replaced the clutch (stick shift) as the engine was out, so this saved me quite a bit of money. Throughout this process, David Stone, the Service Advisor, (and excellent golfer!) called daily to update me and consult on parts that were needed or not, offering me options to keep the cost inline. Although this repair was expensive, this car has been a pure joy and is perfectly suited to my needs. Additionally, it was less costly than buying a new car that might not have been as much fun! I picked it up yesterday and it runs like new. Looking under the hood, it is nearly impossible to tell anything is different. I’m pretty keen on keeping my car clean and neat, especially under the hood! When I got it back it was perfectly clean, outside and in!I can’t thank Dave and the technician who did the work enough for the fine job they did. If you read this and have a Mini, let me recommend you change your oil every 5K to 6K miles. I followed the recommendations of Mini and most oil changes were at 12K to 14K mile intervals. I’m certain this caused the premature failure of my engine. Expensive lesson learned!!Thanks guys...job well done!

th
Review β„–82

David was very nice. He made sure I was kept in formed of all work that was done and also informed me of any other problems they found. They had me completed and back on the road on the day they said it would be done. The waiting room was clean. I have nothing bad to say about Turning Wenches. They also left a bottle of water and chocolate chip cookies in my BMW. Thanks πŸ€“!

St
Review β„–83

Great service and pricing. Very good in customer communication with explanations. Clean and punctual. Will definitely return!

Mi
Review β„–84

The convertible top on my 2002 SLK wouldnt go down. Its hardly worth having a convertible if thats the case. Levi was determined, thorough, and efficient in making the necessary repairs. Well done.

Pa
Review β„–85

Steve, the office guy understood the diagnostic codes and helped me make good decisions about what repairs were necessary and which could be postponed. They did excellent work repairing the car and turned it around in the same day. Very courteous. Reasonable prices. I love businesses like Turning Wrenches!

Je
Review β„–86

I had struggled with a BMW that was misfiring. I could not fix it on my own. They got me in quickly and diagnosed the problem right away. The work was done at a reasonable price. I am happy to have my car back and it runs better than ever. Staff was courteous. Highly recommend Turning Wrenches.

Ma
Review β„–87

Words to describe this business: professional, efficient, great customer service!I’ve brought my BMW here for all my car service needs. I’ll drop my car off, let them know what’s wrong, I’ll get my car back working good as new! On the plus side, they give you a water bottle and delicious chocolate chip cookies.the best mechanics in all of Louisville!

Dr
Review β„–88

Checked my Service Engine Soon light at no charge with no wait. I will be taking my Mini Coopers to Turning Wrenches for future service. The waiting room also has comfortable seating in the waiting area unlike many other auto shops.

Al
Review β„–89

I have always been very happy with the service I receive at Turning Wrenches. Levi and the other staff are always very kind, thorough, and easy to work with. They explain things and give good written/digital records of tests and services. They also have gone the extra mile to address small issues for me without nickel and diming me. When I had a car that was too far gone to be worth repairing, they were also honest with me about that.

Ed
Review β„–90

I have been searching for experienced mechanics, who take their time and evaluate for a solution correctly. Finally, I found it, at Turning Wrenches. Levi, worked on one of my vehicles and I could easily detect that there was no task on my vehicle that he could not resolve to the manufacturer approved repair standards. I am very critical about modern day workmanship practices. These individuals at this operation, are one of the VERY few that still take pride, skill, and experience seriously. Thank you!

Ja
Review β„–91

These folks always take good care of me. They let you know what your vehicle needs and what can wait. They dont talk down to you and theyre never pushy. Really cool guys and great neighbors. Couldnt recommend them more highly. Thanks!

An
Review β„–92

Great work on my Lexus!! They knew I had an appointment I needed to get to and worked very efficiently to make sure I was not late.

ch
Review β„–93

Great place, honest, quick, and thorough. Very nice and professional people. Will absolutely be back.

Jo
Review β„–94

These guys are great! Any time my car has a problem, I instantly take it here. Quotes are timely, and reasonable. They even include a safety check, but are never pushy about tacking on extra services. I feel like their goal is to ensure that you are informed about the condition of your vehicle so that you can make whatever choices make sense for you and your budget. Cant recommend them enough!

Su
Review β„–95

My appointment was made quickly and they were on time to receive my car. Friendly and courteous. The interior of my car was protected with cover. Repair was completed and I was notified when my car was ready at the price quoted. I would highly recommend them to everyone. I drove from Georgetown to Louisville to have them replace my drive belts.

Lo
Review β„–96

Just moving to this neighborhood and having to find a new mechanic/service garage I was hesitant, but my first impression with Turning Wrenches was sincere trust. They are so honest and Steves concern was for me the customer. He explained the situation and wanted to educate me so that I understood the diagnostics. Very knowledgeable, quick, and affordable. I have found my new mechanic. I highly recommend Turning Wrenches. You wont be disappointed!

De
Review β„–97

Scheduled a b service, which that includes a oil change and fluid top off. And checked on other mechanical issues and gave recommendations. Good experience. Got lost going there and had to call to let them know I was running behind and was on my way. I didnt have to wait when I got there. Took my car right in. Not to mention the wonderful cookies and cold bottle of water. Was right on time. I had a 8:00 appointment hadnt eaten or drinked anything. Thank you. Started on them as soon as I got in the car. A few days later call because my car sounded louder. But it was really hot that day. I dont believe my car likes the heat. Besides I believe its the Mercedes new engine, that I dont like. Loud for a luxury car. I can tell the different in the way it sound when its not hot. Nothing you all none. I just thought maybe some minor adjustments had been made when I was in. I was told to bring it back in. But it seems to have corrected its self somewhat. Mercedes need to work on that. I plan to bring my car back in for some of the recommendations. I would recommend them. Thanks again.

Bi
Review β„–98

One word...Awesome! They have always done a fantastic job for me on any issue that Ive brought to them. This time they replaced a seat motor, tune up and oil change service, along with a complete inspection. Great communications, work done right the first time and done quickly. I cant say enough good things about them. However, I do miss the free cookie....thanks COVID.

Ka
Review β„–99

Women - this is the place to take your car! As a women going in for car service or repairs, Ive been to my fair share of businesses where the men either speak down to me or are clearly frustrated when I ask them to explain the issue with my car and how they are going to fix it (as if asking for an explanation of what Im paying $300 for is unreasonable?!) or when they try to push me into buying things that my car does not need. I have never had that experience at Turning Wrenches. In fact, I have had the exact opposite experience. My husband and I have been loyal customers for several years. At Turning Wrenches they clearly take pride in doing a job well done. Steve will take time to answer my questions with professionalism and never speaks any different to me than the male customers. They provide recommendations of what issues should be taken care of now and what could be put off, so as to be considerate of your finances, allowing you to be aware of more substantial car service needs that are coming down the road. I have never had a product pushed on me and truly trust the advice Ive received, as Ive never been led astray. My husband and I both absolutely love this shop and wouldnt take our cars any place else.

je
Review β„–100

I have taken my car to get serviced several times at Turning Wrenches and each time has been an excellent experience. All of their employees are extremely knowledgeable and dedicated to excellent customer service. This company also strives on honesty and trustworthiness and will give you the best possible deal for your situation. If you need a good mechanic that you can trust this is the place to go!! Ill be back to get my brakes looked at in the near future. THANKS GUYS!

Information
30 Photos
100 Comments
4.9 Rating
  • Address:1304 N English Station Rd, Louisville, KY 40223, United States
  • Site:https://turning-wrenches.com/
  • Phone:+1 502-305-7736
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto radiator repair service
  • Auto spring shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Transmission shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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