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Whites Brake and Wheel
150 Sheffield Center, Lorain, OH 44055, United States
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Whites Brake and Wheel
Comments
Ce
Review №1

In and out in a timely manner. Everyone is down to earth. He is more than fair on all his pricing, and the he is not money hungry. He is beating any shop you go to with quality and pricing!! I recommend everyone I know to him. Greg and his mechanics are amazing. Keep up the great work.

Di
Review №2

Theyve always treated me great thats why I keep going back

Bo
Review №3

Greg and his crew are honest and straightforward which is what you want in a mechanic. Plus their prices are good

ja
Review №4

He was very reasonable and timely. I will definitely go here again.

Au
Review №5

Excellent place for service, very friendly and professional staff, thank you a million!

Da
Review №6

Very happy with the same day service and an almost unbelievable final price.Couldnt have asked for a more affordable repair.

Ro
Review №7

Not a good place to go. He had my car from 8:00 am Saturday morning and all weekend and didnt even do wat I took it in there for. And he was supposed to call me to let me no wat his findings were and he never called not once I had to call him at 2 pm no stars

De
Review №8

I called up to Greg’s Garage, Was going to take my vehicle in to get my AIr conditioner checked out, and whoever answered the phone the 1st time had me on hold for 15 minutes. I waited a couple hours and then called back 1 more time and the same man answered the phone and was yelled WHAT when I called back. He was so rude and unprofessional. They were going to get my business but not now talking to me like that and answering the phone like that. So l went elsewhere.

Ad
Review №9

Great place to get a vehicle repaired.they fixed an issue Ford and tuffy couldn’t solve.

mi
Review №10

Did my brakes reasonable guy. Going back again.

Sh
Review №11

Great honest place, great work and reliable

Le
Review №12

Greg is nice does pretty good service and can get you in and out!!

Ch
Review №13

My family and I have been taking our vehicles to White’s for years. The guys always communicate what the cost will be before doing any work. They always have our vehicles finished up within the timeframe they give us when we drop them off. They always do great work. All at better prices than we’ve found anywhere else. Thanks guys!!

Re
Review №14

I am still pretty new to the area, and still learning the good and bad places to go. I typically work on my own vehicles, but dont have the time to right now. My boyfriend and I are tow truck operators, and on numerous occasions customers have had their vehicles towed to this shop. So, we decided to give them a shot. The owner is amazing. Very straight forward, and will tell you what NEEDS done. The first time I went in I asked for pads and rotors replaced all the way around. After getting my vehicle up on a lift he told me the fronts were fine, and only the backs needed replaced. The mechanics really know their stuff too. I have continued to go since. Highly recommend this shop.

Su
Review №15

Claimed he replaced motor with no motor receipt kept car several times and replaced my motor with a bad motor and refused to make right. Had to spend another $2,400 at a reputable shop after spending all our money and 8 months without my vehicle. Attorney General after reviewing recommended that we take Whites Brake and Wheel to Court. I would never recommended this shop as the other bad reviews and he is not BBB certified.

Th
Review №16

Took my car in to replace front driver side axel, they forgot to plug sensor back in, which left all my gages on the dash on. Took my car back in, they lied and said they had to replace the rear sensor and charged me 20.00 more dollars just to plug in the front sensor they forgot to plug in the first time.Never received a reciept either time for repairs for replacing of axel or replacement of new sensor I wouldnt recommend this company to Noone! Also paid for a oil change and my oil change light is still on . Sad company

Sh
Review №17

Does a great job every time

Ad
Review №18

Great guys definitely fair prices they let you know whats wrong before they start charging you up the wazoo good guys👍

Ma
Review №19

The owner or whoever he was fell asleep while I was talking to him and he was rude when he woke up.Maybe he had a medical reason.

li
Review №20

My family can not say enough about this business. We have taken our cars to Whites on multiple occasions and always had an outstanding outcome. The prices are reasonable and fair and never have we had an issue with service. The one time there was still an issue he had us bring it back in right away and took care of it. With test driving the cars after repair they do not have the time to run them down the highway to get true results. I understand that and appreciate that they do everything to make sure you are satisfied with service. My dad has been taking his car to Whites for years and can not say enough good things about this garage. Now he sends the whole family over there. We agreed we needed to share our great service results with those online. People only tend to come online to complain so let me suggest that you give Whites a try for yourself! I promise you will find the prices to be very fair and you will be pleased with the work. They would not still be in business if people were not happy! Thanks Whites for saving us thousands in repair costs! We are thankful that you are in town!

Li
Review №21

Ive been going to Grady-White for over 20 years he is never ever made me feel like I was taking advantage of being a woman alone now thats so important but my husband showed me the way to him hes not here anymore and I thank God everyday for Greg White and his crew up there I would recommend it to everybody I know and I do

Be
Review №22

I have take my car to other places. I have been to Conrads and charged over $600 for tires. I have collected estimates with a million things listed, left wondering which is of most importance, and what is just expected to be needing done in the future. Then I found Whites. What a difference! I cant say enough good things about him! He gives an honest fair quote that every time beats out all of the others! He is a person that believes in creating a company based on honesty, quality, and fair pricing! I have been taking my car there for over ten years now and I would never go any place else! I can not say enough good things! I send everyone there, and they are always so pleased when they do! Thanks for bringing such excellent service to Sheffield and Avon Lake! Quality work, honest people, and fair prices! What more could you ask for?

Ni
Review №23

We love Greg! He is rough around the edges but honest and fair. And will always help you out when you need it. You could take your car to a high end shop and get the full customer service experience but best believe you are paying for that! Most of us just want a fair price for our mechanical needs and Whites offers the best prices around!

Go
Review №24

$338 for two brake repairs. These dudes are money hungry. Is it their fault? Who knows. All I know is there brake mechanics suck and my brakes still squeak when I stop. Overpriced and lacking quality. Don’t recommend.

Lo
Review №25

Always on time...

Ju
Review №26

The manager took care of my car and did a great job. Great staff.

je
Review №27

I hear its really good place

Mi
Review №28

Hes a good guy he gets my truck and changes the oil quick and I am back out of there within 15-20

Re
Review №29

Whites auto was amazing had to take my car in for breaks the first time we went to them and my husband wasn’t able to do it. I myself always hate going to car repair shops as they always try and sell you a bunch of services you don’t really need, but not here he was honest and upfront even told me I could wait on my back brakes and just get fronts for now. The owner was pleasant and easy to talk to. We will be using them for all our vehicles needs!!!

st
Review №30

GREAT PRICE on alignments. The techs fought with mine for over a hr just to get it right. Dont be afraid of the great prices. It is followed by quality work. Amazing deals on tires as well, beat quotes from everywhere I mean everywhere.

To
Review №31

Seems like a nice and honest guy but a bit pricey

Ji
Review №32

They got my wifes crv oil change and plugged the rear tire within 45 minutes, great job guys.

Pa
Review №33

Paid over $400 for a new distributor. Charged me for diagnostic tests to determine that. Returned the next day to pick up my van and waited 2 hours while the made it right. I was never given any price estimate before they did the work. They didn’t even notice that the serpentine belt was shot and the battery was 10 years old and near dead. A very disappointing experience.

Ja
Review №34

My fiances truck wasnt running right, sputtering and losing power, so we took it to Whites to be looked at. It ended up being an issue with spark plugs and knock sensors. $518 later we get it fixed. The next day we start it up and notice clouds of white smoke coming out the exhaust and it was not running smooth, stalling out at lights. Take it back again, they say they drive it 40 miles and nothing happens and we get in the truck and it DOES IT AGAIN. the truck is burning oil and tons of smoke is coming from the exhaust and after a 5 minute drive from the shop to our house the check engine light comes on. Yet they cant find anything wrong with it. The truck NEVER burned oil or blew smoke like that until after they fixed it. Very very VERY unhappy with the work done at this shop. We decided to give it a chance even after my mother and a friend of mine both had bad experiences with them. So please dont put your vehicle in their hands unless you have money to blow on nothing.

Ph
Review №35

Good prices.. and they do good work!

Fr
Review №36

Came in there a week ago. Tried explaining what was wrong and what I did. Well thank you for making me feel like a idiot. After saying how long you have been working in cars, how much you know etc...well sometimes nobody really cares. What you should learn is how to deal with customers. Learn how to be nice. Ask your own employees. Really read your reviews. Just maybe, it’s you.

Jo
Review №37

Unprofessional management. Took the car in for an alignment and afterwards the wheel was crooked. I returned to have it looked at. The problem appears to be fixed but the shop was unable to provide a before / after printout of the specs on the job done (any other shop can provide this) and the owner used many expletives in regard to the printer. This made me feel really uncomfortable and even worse about the work that was done on my car. I wont be back.Just wanted to update this post with another example of the quality work they do here. At the same time I had a leaky tire repaired. They thought the issue was a bad tire seal so they just re-sealed it. The problem wasnt fixed. Another shop found that the issue was a nail in the tread less than few seconds of seeing the tire. Its beyond me how this was missed.

Ry
Review №38

Working on my car and it was 10 degrees out with a rusted bolt. I said its too cold. Went to a few places that wanted a outrageous price, and brought my own part and they installed it for cheap.

Ru
Review №39

Very reasonable prices. Owner is friendly & informative. I recommend.

Br
Review №40

Best garage I’ve found in a while. Honest and reasonable priced .

Ae
Review №41

Honest realiable work! I basically bought a lemon and whites auto has continued to make lemonade for me. I take my car there for every repair and oil change. Greg White is a no bs straight forward guy. His techs know exactly what to do without robbing you blind. I recommend his shop to everyone I know. Great place!

Sc
Review №42

Great place to get basic work done on your car. They dont try to jack up the price some other places....

Ci
Review №43

Never had a problem here. Good business honest and straight to the point!

Ju
Review №44

Price was very fair, and came in under the estimated amount, I felt so damn good about the honesty, before you go to Monroe down the street stop in at Whites, they are my mechanic from now on

Me
Review №45

Very reasonable prices and fast service.

My
Review №46

Greg is awesome.. excellent service timely manner an staff is great

Je
Review №47

Dont bother rude on the phone says hes to busy for my business apparently ...

Ma
Review №48

Quick service and fair prices.

Mi
Review №49

Reasonable prices. Repairs done right every time I stop by.

Jo
Review №50

Greg White is the owner he us fair on his prices and hes always good to his customer. You can do walk ins or by appointment either way he wont turn you away.

Dr
Review №51

Told me to be there a 2 to change my valve stem when i get there tells me nope where slamed what a joke will never do business with this place ever again nor will my family

Ti
Review №52

Honest people who care about you and what they are doing, good place and a good price

An
Review №53

Dont go there. Spend the few extra dollars and go somewhere else.

Fa
Review №54

Always do a good job on my vehicle and prices are reasonable

Ti
Review №55

Great work and very honest prices

Kr
Review №56

Great staff and outstanding service at an affordable price....

ma
Review №57

Not a good job on the work on my vehicle

El
Review №58

I went there about aweek and a half ago. Had my brakes rotors and an oil change done. 200+ dollars later Im out the door. After driving it a few times we noticed my brakes making a weird sound. My husband and I both work so it took me a couple days to call there and tell them my problem. I actually drove my mother in laws car cuz I was worried about driving my own truck. So I call friday morning tell the man my problem he was very nice told me bring it in the following morning at 8:30am amd he would check it out. So, I go in sat morning and the man sat behind a desk In an office not even bothe ring to get he yells thru the door what can I do for you I explained to him I called and was told to bring in my truck this morning. He then tells me baby nothing in this world is free. Its gonna cost 20$ just to put on the lift and I said ok...then he said you see how busy it is...then he went quiet. I didnt know what to say....so I just said ok and left. I understood hes a busy man. I didnt expect anything for free...and I certainly DID NOT appreciate being called BABY.!! VERY VERY poor customer service. Now I have to come up with more money and go somewhere else to find our whats goin on with my truck. I was very upset...felt sad that I was treated so poorly. Dont see any future visits back there. 😔thought I would share my experience.

Mi
Review №59

Excellent customer service and fair prices!

St
Review №60

Walked in to get a price on a brake job. The owner was so busy giving this poor woman a hard time about her car he never noticed me. She was told a price and he was saying that he ran into issues and had to charge her more. When I heard that I left.

ma
Review №61

Terrible terrible very terrible customer service. If i could i would give 0 stars

Ch
Review №62

Good work cheap prices

Sh
Review №63

Always honest and fair ...wont go to anyone else!!!!

Tr
Review №64

Not related but excellent prices and ase certified techs.

Ro
Review №65

Do not take your car here!!!

Ho
Review №66

Worst place to ever send your car paid 700$ to them and nothing got fixed

Co
Review №67

The way he spoke to me was terrible (Or should I say yelled at me) because I needed an estimate of time that my car would be done.

Ca
Review №68

They work with u!

Ty
Review №69

Terrible customer service and work.

Da
Review №70

Business is not good

Ki
Review №71

Ok.

Li
Review №72

Honest

Ke
Review №73

Great service

Information
15 Photos
73 Comments
3.8 Rating
  • Address:150 Sheffield Center, Lorain, OH 44055, United States
  • Site:http://whitesbrakeandwheel.com/
  • Phone:+1 440-258-9444
Categories
  • Brake shop
  • Auto repair shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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