Very well stoked, displayed, and maintained fresh merchandise. Easy to locate what you need and get checked out quickly. Added bonus rooftop garage over the store, entrance around the corner from the main entrance
Cant really complain about this place. Its one of the nicest Vons Ive ever been to. Got everything you need in and out. Even got parking!
This store is fantastic. Great selections in every category. Staff is always friendly and always seem to go way beyond for the customers
Clean and Fast. Not too crowded. Great Fresh Produce, Meats and Seafood
Great! We needed bandaids and this is a market so it has a bit of everything, just like family fare in Michigan
A large example of this grocery chain, it has the widest selection of the downtown Long Beach grocery stores. Good for staples and for dietary restricted ingredients and other more niche options
A very disappointing experience. Being a regular customer should come with some perks. Not a lot but if you forget your mask I dont think its too much to ask for the store to provide it when theyre buying it in bulk. This Vons made me pay $0.99 for disposable mask that doesnt cost more than 0.02 at least thats my two cents.Dont take this the wrong way everyone should mask up. But when you forget your mask its nice when the people youre giving your money to help you out.
I find the environment and staff at Vons to be exceptional, the staff is very courteous, kind and respectful, there is one thing that corporate needs to do, and more lighting around the building, especially to the front of the building, also there need to be more strenuous security, due to people just bringing in there pets that are not service animals, Im a animal lover but the grocery store is not the place to just bring in any animal, other than some minor infractions that occur on a daily base at this location, this Vons has some of the most loving people, the store is very very well maintained.Sincerely,D.F GilbertI do praise the staff.
I used the self checkout today and the customer service was TERRIBLE! I work 60+ hours as a store manager and I have throughout the entire pandemic. I came in without a mask because I am medically exempt. We shopped without anyone asking me to put on a mask or mention that they were required. I would have respected her asking me to put on a mask. However I came in and she said to me, “Next time you come in you have to wear a mask. If I can wear one for eight hours than you can wear it for five minutes.” The level of disrespect I experienced in this store was enough that I will never spend money at Vons again nor will my two friends who were with me. They were appalled at the attitude we were given. As a store manager, I would have terminated anyone who treated a paying customer with that disrespect. That is NOT customer service. Pandemic or not you treat your customers with respect. If I could rate less than one star I would.
Smaller Vons but great selection of food n stuff
Great people. So awesome too. They let me go inside with my bike. The chicken thats ready is so delicious.
Quick and easy definitely nice doing a soft check out got a minor star because to leave the self-checkout was a bit difficult
I got home after a recent shopping trip to find a good ¼ of the food I bought was expired. A few items werent just slightly past the expiration dates, but so far beyond them that it became apparent that the reason I never see anyone stocking or rotating items anywhere in the store, no matter what time of day I go, is because they either dont do it or do it so infrequently that I got spoiled items from every department in the store. Bread was moldy, onions were soft and mushy in places, the guacamole from the deli as well as the beef chili were expired. The chili was over a month past the expiration date. I was so freaked out after taking several bites of the rancid guacamole that I threw almost everything out. In their defense, when I called to let them know to go have someone remove all the expired items before someone actually got ill, they did offer to trade everything out or issue a refund. I never went back, to even get my money, I was so furious and grossed out.
Terrible experience. No carts. Except 50+ with out of service signs on the roof. No one in the bakery to get previously ordered cake. No suggestions on how to get cake ice cream etc to check out. Three staff told me to go get a cart. Duh! No offer to get one for me. I saw many shopping carts being used by staff. Maybe they could have “staff” carts.
Ice cream restock sitting in the aisle very soft, some near _, liquid. No one around. Mentioned it to an employee and were told its OK, someone is taking care of itWell, the ice cream we wanted was too soft to buy and eat safely.Produce was a mess, rotten apples in the bins.
One the the most OUTSTANDING VONS that I have shopped in a long time. Extremely well stocked and organized just moved to the neighborhood and Im very well pleased that this is close and convenient. The staff is quite knowledgeable and very helpful.
Its nice and clean, fresh produce and meats. Deli counter is complete and the staff are very nice. The prices are on the high end
Costumer service is non-existent! The amount of people hanging around entrance, homeless or otherwise, is a serious issue. I would not recommend this location. Ralphs on 4th street and Smart and Final on Redondo, are much cleaner, easier access and nobody loitering in the entrance. Oh, parking at Vons is on the roof top! Would not recommend!
The BEST.Great employees, prompt service.Always clean, well stocked.The BEST Vons!
Always nice and clean. Very nice workers. Always find what Im looking for.
The only place I shop. Good prices and good quality. The people who work there are always friendly.
Love to go there for low price items
Vons is cool, air-conditioning Healthy food products, wear a mask through the corona, but there is someone who greets you upon entrence, people are calm easy going! 😅 I came into it with a nervous energy and messed up peoples flow..... Point of the story be respectful
Still clean still nice. But if you and a friend are paying separate let them know otherwise they make assumptions as anyone would. I love the fact they have a wide selection of non-milk milk beverages for the lactose intolerant.
Great place and they are always so kind to me I love to shop there for things I need and they have great customer service
Too popular for my preferences. Look, the store is doing a good job, but the people who shop there are clueless about boundaries and personal space. I wish the store would allow me to use the S.N.A.P. to pay for their curbside pickup service so that I wouldnt have to go in there, but they wont allow it.
My favorite store that mango bake chicken is delicious
Nice and clean. Never been to a vons with upstairs parking. Very interesting.
Quick in and out @ self checkout. Very clean store.
Clean market, quality products. However with higher prices. But I love the layout of the parking lot, the service provided by the staff!
Great little grocery in Long Beach. Roof top parking. A littke difficult to exit with a dodge dually but doable.
Bought a cute gift here in their floral section. Nice variety
Nice supermarket good food good prices
Expensive! Lol 😂 other than that a very easy shop
I live near Vons. It is clean, has a classy set up and they got rid of the mean person so everybody is customer friendly. Its the only social scene I can handle right now. They have everything.
This vons has a great pharmacy. I always use this one
I’ve always liked this Vons, although parking is horrible. The new floor design is much easier to browse, but they still need to redo the signage so that we can find items. The liquor section is also much better than it was before. My only suggestion would be to assign someone to clean the carts consistently. Prepare to bring your own wipes.
Generally good. Except every time I shop there, they are always out of certain items. I get so disappointed sometimes.
Vons is fine. Atlantic and Broadway is neighborly, orderly and staffed with fine folk. Everything is fine!
So I normally like this Vons for shopping in-store. Today I decided to try their pickup service. Ordered it at 1 pm for it to be ready to pickup 5-6 pm. At 4:45 I get a call saying it’s going to be late and asking if I wanted to cancel. I appreciated the call and told them it was no problem, I didn’t mind it being late if she thought it was for sure going to be out by the end of today. She said by 8 pm. At this point, I probably should have just canceled, my bad. At 7:30 I’m getting nervous so I call the store to see what’s up. Just got told that it wasn’t going to happen and that my order was canceled. I am shocked that no called me to let know that the food I was waiting for wasn’t coming. I waited almost 8 hours and I would have gone to the store ages ago if I had known. I have no issue with them having computer problems and not being able to fulfill the order, but be upfront about it, don’t make promises you clearly weren’t going to be able to keep. Other grocery stores in the area seem to be more on top of pickup/delivery services.
The management needs to learn how to staff. The lines for the registers are way too long making the wait unbearable. The service deli has 9ne person during their busy time. I left there after shopping only to find the waits are too long. Aint nobody got time for that. I did return all my refrigerated and frozen items but other items stayed in the abandoned shopping cart. I wonder how many managers were sitting in their office.
Love this store! Im there at least 5 times a week, always well stocked and the staff is always super helpful and friendly
More food every where? Make sure you start at the Deli first?
Very clean organized and great customer service
They are a good clean store with a great deli
Prices are high but good quality
Parking above the Crisis Zone and a Safe and Secure Experience. In an otherwise challenging demographic.
One of the best grocery stores to get in and out in DTLB. Lines have a system during the pandemic that make it easy to check out.
Always great customer service I love all the workers that are there even the Shelf stockers. Everyone is willing to help for any of our needs. Thank you Vons workers
This Vons has a sushi spot inside, deli, bakery,meat counter,& pharmacy.Good place
Heather at checkout stand #5 was not only very kind and friendly, and super easygoing...Was super helpful in helping me save money on the items I bought.I wish there were more people like her!
Great store prices a lil steep nice workers
Nice, clean and good service
Always clean and well stocked. Easy parking with elevator.
This place has really convenient parking
Clean and safe shopping experience everytime.
Nice store with plenty of selections.
Convenient to our hotel hyatt regency downtown long Beach CA. Helped when I forgot an rx. Rooftop parking
Caring management, security, customer service as well as pharmacy I always feel safe welcomed and appreciated. There is more than one way to get to this location around town. I must suggest taking time to drive and cross the street safely. Transit buses are also along this route. Stay safe.
Great deals, deli is great
Worst Vons you will ever go to. Constantly out of stock on common items. Poor produce, extremely long register lines, cant select your own liquor bottles. Very rude staff as well. Avoid at all costs.
Not very crowded easy in easy out and pricey but okay in the long run
Great place for everyday needs and accessories.
Great location, friendly staff, bright, clean, well stocked.
Plenty of parking. Great service at all the auxiliary stations: hot food, sushi, Starbucks, fresh sandwiches
Great staff and service! Had a problem with my mobile pay so they held on to my items as I went home to get a different source of payment. I was in and out of there as soon as I returned. Thanks!
This is a great Vons with a great staff and a very clean store, despite doing a large volume.
This Vons is always well stocked on all of their wares. They have an expansive selection of wine, craft brews and assorted liquor. There is an in house deli and sushi bar, along with a bakery where you can order custom cakes. They also have a decent floral area with a pleasing selection of flowers. There is also parking upstairs from the store. the only problem with this store is the homeless that hangout in the front of the store. The store security keeps a handle on the situation, but they keep coming back and causing problems now and then. all in all, this is a great place to shop...
Vons has great quality food, employees are unbelievably nice.
Friendly staff competitive pricing and brand exclusive flavors usually found here
Vons has better quantities to offer comparing with the valley in LA
I am fortunate to have a market within walking distance from my house but, too many people in there today.
Prices are a lil high. But when can catch a deal here take it.
Extremely clean store,great friendly helpful employees well stocked my favorite store to grocery shop
Upon entering this fine establishment I realized it was like most other Vons grocery stores one might go to. They had...food and stuff. Maybe they should change their name? @Vons! Change your name to Food n Stuff!!
Very Neat & Clean. Fruits Are Always So Good, Great & Fresh. This Is What I Mainly Come To Vons For. The Vons Staff Are Very Helpful & Courteous, This Is Why I 💘 💘 💘 Shopping Here.
Very clean and organized. Quality merchandise and awesome deli.
Needed coffee and cough drops, husband needed a pic but no luck...
Two iffy ft though egg free hi sorry get TT it. Thats succeeded.
Have always had a great shopping experience here at Vons over the years. The only thing I noticed is they are generally a bit more over priced then other market stores in the area. Because of that, I will still mark them. 4 star. Other markets in the area sell same quality products and are family owned and way cheaper. 150 dollars in groceries here is like 3 days of food compared elsewhere
Enjoy the sandwich, my daughter and her boyfriend enjoyed theirs.
Their is a Cashier named Julie and She is so helpful and friendly! This is my favorite grocery store *
I love that it as parking and handicap at the front of the store
The Best I ever had
This Vons ROCKS!!! During the beginning of the pandemic, the manager helped people get the essential things everywhere was out of. They really took care of our community!
Love the upper level parking
Too, many phucken people.
Good service and friendly staff. Good parking.
Over priced but a wide variety of food selections.
Compact and efficiently laid out! Clean!Got in, got what I needed and got out! Friendly staff.