Great customer service by Jordan help me very well I got everything I needed thanks Ill b back
It would be nice if they could open on time
Fantastic guest service helped with picking wallet and hoodie
The best staff was a girl named lemons very sweet everyone else was ok.
Awesome deals now I got like 4 things for like 18 bucks ... U have to go....
Its nicely set up, better than the one in the galleria mall.
I love it people are buying happily
Not too crowded spaced out limited customers.
Lots of nice stuff but didnt have my size. Alot of the items stop at 2x. Which I can fit but I have big arms.
Nice place for pops
Its a hot topic
Staff is always friendly, small but has huge variety. Parking can be hard to find but can get it validated for parking structure. Love going here also since there are various other stores.
Nice place
Lots of merchandise of popular tv shows. Hot Topic have tons of Pop figurines here if youre a major collector.
Great sale... Items for $5 $6 dollars. Staff was great; very friendly. Didnt look at me like I was in the store shop lifting...lol
The items were cool as always. Their team members were on point as far as informing people about deals.
Outlet store with some decent sales. Staff was super friendly. Little small and crowded but thats just this mall in general since its an outlet.
Found some great stuff for myself and my teens. Customer service girl was great. Spent more than I wanted to.
I love hot topic they have the best bathing suits and just cute stuff
One if my fav store got some deals going on rn
Me and my girlfriend would be waiting in line as we were told to within the blue line. I am not sure if they had something against us but there was another couple who didn’t bother to get in line and they weren’t told anything and was allowed to purchase their items and when we decide to step out the blue line. They had the nerve to tell us to “go behind the line” but not the people who didn’t bother to get in line and cutted infront of us. It was uncomfortable.
Ahaha solid hot topic. Great shirt selection. Fantastic staff.
Good selection of Funko Pop vinyls. Good location next to convention center.
Pop selection wasnt as big as the other hot topics
Usually when i go, its a quick stop. Staff is always friendly and there is never a long line (except on black friday). The only downer was that i couldnt go in with the stroller, its too small. But i always go and get my things here.
The management was very rude to the staff. It was an awkward and unhealthy I caught him yelling and freaking out an employee before walking in.The guy who I assume was the manager named Adrian? Was not even that helpful. He was more passive aggressive than anything.It was my first time going in to buy some shirts for my sister. I decided not to. Each of his replies to my questions were borderline and concsending.He seemed much more focused on intimidating his employees than focusing on me the customer. Im what they did wrong before I entered but I could tell they were scared and so was I. I dont want to ever enter that store again. The people there are just rude.
Of course I love this place although I wish they expanded their sizes more. One of a kind items from a chain. Lol.
Today I was hoping I would find a cool spot to buy a couple of metal ts I was really,really, blown away by the way I was treated today Ive been a Customer of Hot Topics since I was 13 and because of the Customer service I received today is exactly the reason why 31 years later Im still purchasing my metal apparel from you guys much appreciated and my thanks especially to Adrian and his associate
At first I was excited to learn Hot Topic so close to my home. Its a nice little spot but they need more space. So much they cannot carry because it lacks floor space. Not everyone who goes there is teenaged by the way. I think I will be sticking with their online store unless this location expands to accommodate more of the fandoms they represent online and in their larger locations. Come on Long Beach...if the Pike Outlet wants to thrive then understand the demographic of potential customers you have.
Super weird. They do have some nice band shirts but also very weird other things.
The staff here is really nice, great vibes all around. And a big thumbs up to Star she is always so nice and even knows my family and I by name.
Enjoyed a step in time. Love this store as a teenager and the employees were awesome.
I went and shopped here as a teenager and now my kids do the same. Trippy
Adrian helps me every time we come in. He remembers our names and what we collect. His knowledge and expertise help tremendously and our many purchases prove it.
Happy
Super average hot topic. If you have been to one you have been to them all.
This store is mostly for teenagers,.so I didnt find anything for me. I did like some of the jewelry.
Nice store way better than cerritos. Fun environment and great employees.
The manager was more than helpful and had an excellent buying experience.
Been coming here for almost a year, Adrian has always been nice and very helpful.
The selection at the Long Beach Pike is very small as compared to the selection at Lakewood Mall. However it is nice that we have a Hot Topic in such a well-known hangout area in downtown Long Beach the pike by the beach. The staff they have hired there are very friendly and kind as well.
Coolest place... I ❤ coming here!
The management is unhelpful and very rude. The tall man with black hair, I believe his name was Adrain was always pestering me to buy more or sign up for this and that. He did not care about me what so ever as a customer rather then to make me get more. He seemed to look over the shoulder of the other workers there and just gave off awful vibes. Ill just shop at Lakewood for now on because he makes the shopping experience there unbearable. I ADVISE YOU TO NOT SHOP AT THIS LOCATION.
The customer service is excellent from every single employee there. I love this hot topic!!
Love the place.
Everyone is super nice and warming when you come in.
Cool stuff for everyones style
The earrings are so cute there!
It was cool. Lots of promos
I love the variations in this store.
Quick service. Friendly staff. Convenient location.
Staff is always helpful and friendly. A go to place for my daughters.
Walkedin and nobody ever greeted us..Rude girls behind the register never stepped out..
So far this is the number one for Victoria😁
Better selection than our home store!
Great staff and good deals.
Small storeGreat for online pick-up
The gear here is awesome but the service is slacking
Worst customer service! The manager Adrian is nothing but rude.
Got a great deal, and the stuff is super affordable.
Love the place, everyone is so helpful and fun to talk to.
Great place to shop for funko pops, shirts, etc.
With Adrian as mgmt, I slides into Hot Topic for shirts & slides out Hot Topic with no shirts.
Nice place, employees were very helpful, especially Adrian
Amazing service and friendly staff 😊
Adrian and staff are always friendly and helpful
They had cool shirts
Great customer service
Casual friendly place, great novelties
Excellent cust service
Friendly staff but the selection is really more for rock fans
I love the clothes and bracelets
Very helpful & friendly associates
👍
Ok
Very friendly and helpful
Good stuff, great service
Awesome tanks
Great customer service
Very good!
Very interesting!
Great hospitality
Great place to shop !!
Excellent staff.
AWESOME 😊
Just the way i remembered it
Good
Love this place
Good
AWESOME!!!!!!!!!!!!!
My daughter loves to imagine you ...
Good but not many sizes
I loved the variety of products and the attention
The best clothes
Ok spot