Chet and Mike are incredible! They go over and beyond. Best Verizon I have ever visited. Thank you!

Nikki is a knowledgeable and extremely helpful representative for Verizon in Long Beach. He has excellent customer service skills and is a focused worker who can troubleshoot on the spot. The store had many people coming in and he was able to juggle several tasks at once. I spent more time than I wanted to in the store but, it was not his fault the problem was with my previous carrier.

Long Beach Verizon is where you go for cell phone service and support. The staff is knowledgeable and friendly. I highly recommend it.

Chet has and is beyond knowledgeable and professional. He handles all situations with courtesy and is always prepared to have you leave in complete satisfaction

Mike and Chet went above and beyond to make sure I left the store happy and comfortable. Smooth, profession, and extremely knowledgeable. Would highly recommend.

Chet is extremely knowledgeable and friendly. He was able to set up my new iPhone quickly and accurately. I recommend to all my friends and family to see Chet for their mobile needs!!

Chet is the man, no question! Going anywhere else is simply a mistake. You won’t be sorry.

Always a great experience at long beach verizon!Robert was super kind and helpful.Always nice to see Chett!Store is super clean & everyone is very friendly and helpful!

I was very impressed with Nicos patience.He had a lot of people waiting and he was on his own. He was professional and efficient and never got overwhelmed

Chet at Verizon in Long Beach is the personification of goodwill in customer service.I cannot say enough about his professionalismAnd personal interactions. A job well done.

I’ve been going into Verizon for many years now. And every time I go there check helps me. His party is friendly definitely knows what he’s doing, and has a great personality. You’re very lucky to have an employee like him to represent Verizon.

Chet’s knowledge of the merchandise and patience with someone new to iPhone was a pleasure. I’be been a customer of this store for over twenty years. I highly recommend Chet and this store.

Best Verizon store I ever went to. Chet was so helpful and kind. Made the process very easy and explained everything perfectly!

Rob was so caring and concerned to get my order correct. I am 72 years old and have dealt with hundreds of service employees and he is surly one of my top 10. !!Then he never calls/texts/ or helps. Support after I signed up…ZERO

Dan is a fantastic sales associate. Everything we asked of him, he did without any problems. Dan is so accommodating and eager to please. It was a sincere pleasure to work with him.

Chet as always is helpful, insightful and genuinely interested in helping the customers. A pleasure to work with him

Friendly professional and very nice to work with. I dealt with Mine and Nico and they were both great!!Highly recommend this Verizon store to all!

My family has been going here for years. Chet and whoever is working with him has always been tremendously helpful, willing to go the extra mile to find the best deals for us and to make sure we have the right programs.

Niko was not only patient he explained everything my mom needed to know about her new phone. Walked her through the entire process, suggested we go to lunch while phone finished updating. When we came back everything was complete.

Chet was the most patient and helpful salesperson I have ever dealt with. Verizon should be very grateful to have him.

The service is always great, Chet is very helpful!😀

Chet is the most patient man. I went in to upgrade to the latest iPhone and he was helping a very rude woman, but I noticed he still managed to treat her with nothing but respect and patience. When it was my turn, while he was tired and nearing the end of his work shift, he remained professional and patient—setting me up with my new iPhone and all the accessories I needed. The man deserves a raise. Thank you Chet!

Highly recommend! Chet is amazing and goes above and beyond. Great staff as well . Thank you for taking such good care of your customers .

Perfect service, knowledgeable and willing. Niko was terrific, definitely recommend.

Best crew. The entire LB team was super helpful and supportive as they walked me through my new phone purchase!

Excellent service. Extremely helpful & patient. Fantastic guy

It was such a great experience working with the team. They did everything possible to get me the best deals which saved me so much money. Efficient and fast, I got my new phone and I couldn’t be happier!

I have been a life time customer of verizon. The Long Beach store is an excellent store with all my needs. Chet Hoff is an excellent manager and one of the most knowledgeable sales person that I know. They are happy to take care of what ever the problem you have large or small. Great service and pleasurable people to deal with. They keep me a verizon customer. Great job Chet and the Long Beach store.

Chet is just very good, and gracious and interested in helping!

I called the store just asking about the Apple Watch. Chet answered and took the time to explain everything. Most people would keep it short or not give you all the details. He didn’t seem annoyed with all my questions and was very kind. After we were done talking I threw my shoes on and went over there because he was so kind and took the time to explain. I got the new Apple Watch. Thanks Chet! Big asset to the company!

Rob was very helpful getting me upgraded to a new phone even despite some unexpected delays..thank you!!!

As usual very helpful and pleasure to deal with. I always see Chet whenever I need anything for verizon5 Stars

Chet was very knowledgable and helpful with setting up our new phones.

ROB from verizion is excellent, a pure pleasure, tech genius, just left the long beach location, service was exceptional.Perfect work ethic and excels in customer service.Thank you ROB

Excellent service, very tolerant and professional!

I typically go to a different Verizon, but today was my first time at this location. The service was amazing! The team was very patient with me and I will be going to this Verizon location going forward! Good customer service is often hard to find these days, but not here. They are awesome!

Have been buying phones from Chet for years and find hes the ultimate professional- hes very personable and he really knows his products and makes the buying experience very pleasant!

Chet was awesome; he was warm, personable and professional. He’s actually been working at the store for 36 years and that says it all!

Rob was so patient, he went above and beyond to help me. He was so helpful

Best service ever, the owner is very helpful and go the extra to give you a professional service.

Excellent service!!! My husband and I have been coming to the Verizon Store in Long Beach for many years .... and always are pleased with thehelp/support that Chet provides. He is extremely knowledgeable about the products for sale and extremely patient as he provides information about them ... very satisfied customers are we!Carol + Sol

Chet is not only extremely knowledgeable,but a good PERSON as well. Patient and kind...he LISTENED to me to get an understanding of what it was I was trying to do. I would recommend ANYONE I know to see him !

Chet Hoff is the best! He is knowledgeable and competent. There is no question he can’t answer. He provides excellent customer service.

I’ve been going to see Chet for 12+ years for any and all phone business and I’d follow him anywhere. He and his associate ROB are handsome, warm, straightforward, no BS ever, the best of the best.

Chett has the patience of a saint and does the most for his customers to get them the best price and deal available. He is the absolute best, and Verizon should know what an asset they have in him!

Nikko was extremely helpful and very accommodating. He was juggling multiple people at the store, but did an excellent job. He was very friendly, welcoming, and personal. Dealing with people like Nikko makes me want to come back and be loyal to your store. Keep up the hard work. Thank you for everything.

Staff very helpful in setting up my new phone. Have been getting phone for may family here for years. Never a bad experience.

I went here for my new phone and Rob was amazing to work with. He got me exactly what I needed with no hassle.

This store is amazing! Thanks Chet for navigating the “untechs”

Chet spent so much time explaining everything w patience & understanding till he was sure I understood my new phoneI so appreciated all his help

The service was professional, quick, and easy to switch over! Would highly recommend going to the Long Beach store for excellent exceptional service!!! The guys there are amazing and friendly!!

Chet is the man his knowledge of products is outstanding and personality is the best wouldn’t go any place else

Going to Verizon in Long Beach and having Chet help you is such an amazing experience. He is excellent

Rob and Chet are extremely helpful. Couldn’t recommend this place more.

We’ve bought a number of phones from Chet. He responds immediately and is always knowledgeable, efficient and charming. He recommended the perfect phone for me. Whenever the topic of cell phones arises, we recommend him. We hope Verizon appreciates his skill as much as we do.

I have always had great service at this dealer. Chet goes above and beyond to help all his customers.

If his boss didn’t send an employee to Oceanside and he had help it would have been perfect.

Chet was fabulous! My husband and I just bought new iPhone 11 Pro phones and Chet took the time to set us up and show us the functions on our new phones. He was patient, thorough and efficient as usual. We would never go anywhere else because of his expertise and problem solving skills. To save you time and stress make sure you see Chet first! He’s been there for us for 25 years and is always consistent. Thank you Chet!!

The very best awesome. Very knowledgeable. I didnt have to do anything he hooked everything up for me.

Dan was awesome! He’s knowledgeable, accommodating and helpful! Best service ever!

Chet was super helpful he was efficient and personable and got a set up in a jiffy

Thank you Niko for taking care of my daughter you made the whole process easy. I appreciate all your help.-Scott

Chet was excellent. Helpful and knowledgeable. Would totally recommend.

Was a very pleasant experience Chet at the Long Beach New York location. Was very informative and straight up with me In regards to the package that was offered to me. Looking Forward to trying out this product.

Daniel provided wonderful customer service. He is the reason I always go back to the Verizon Store in Long Beach, NY. Thank you very much Daniel. Please keep up your great work. Best wishes, Tom.

Chet is the absolute Best!!! Everybody knows Chet! There isn’t anything he doesn’t know. People were coming into the store just to say hi to him. I am not very savy with my phone however he will always help you and make sure you are 100 percent happy before leaving the store!! Thanks for all you do Chet!!

Chet at Long Beach Verizon is the best and most helpful support person. If you ever need help with your Verizon service, he is your guy!

Chet at the Long Beach NY location is a star. The most patient kindest HONEST cell phone dealer out there. Verizon is lucky to have him as a representative for its company.

Both Mike and Chet and helpful, patient and competent.

Excellent. Helped me disnose the problem in just a few minutes

First time in store. Chet was extremely knowledgeable, friendly and courteous. I really appreciated his feedback on products and I would definitely going back to that store again

Chet is extremely patient and helpful! I highly recommend this Verizon.

Chet the salesman helped me tremendously in picking my new phone and setting it up .He was very patient and I found him very pleasant and knowledgeable

After losing my phone I went to this Verizon branch. I couldnt believe the attention I was given. Ive a Verizon customer for decades but really thank today. Chet couldnt have been more helpful. Really went above and beyond. Thanks Chet and lb Verizon

Chet at the Verizon store in Long Beach New York was the absolute best. He was multitasking with great humor and ability. Verizon is very fortunate to have him

Bought my phone from Verizon in long Beach this has to be my 5th or 6th phone I bought from them. They are always extremely helpful. But this time dan went above and beyond. Hed a lot of trouble loading phone due to the i cloud. But it took a few hrs but got it done. Thanks Dan

Chet Hoff at the Verizon store on 60 West Park ave in Long Beach, NY has been servicing our family’s Verizon i phones and providing us with his exceptional service for the past 10 years. Chet is a unique individual who is extremely patient and cares about his customers. My wife, son and I come to visit Chet a few times per year and he always makes sure our phone are in good order and basically gives us a professional phone check up so that our plan and phones are in excellent working order. When he works on our phone we feel that he cares so much, as if he were providing this service to his best friend or family member. We only go the Chet because we trust him, and not only is he the best at what he does, but he’s also a great guy with with exceptional character.

Chet is the most professional and knowledgeable guy that I know when it comes to electronics. He is very intelligent when it comes to questions with the various Verizon wireless phones. Highly recommend using this place. The customer satisfaction is great.

Chet was AMAZING. He really went above and beyond to help me! Thanks so much for the amazing customer service!!

My experience today @ Verizon,With Chet was fast & easyNo longer than an half hour to set up phone & transfer from old phone 👍

Agent was a pro, knowledgeable and with him, easy to talk. Hes my new go-to at Verizon!

Amazing experience. Would not go to another store. Rob and Chet are knowledgeable and extremely friendly. Made me feel completely comfortable with my phone and cell plans. A+

Mike was great - he was called to that location (Long Beach) from Oceanside - I was in earlier (had to go back home for wallet) and dealt with Chet, I think his name was - it was really crowded and the phone was ringing constantly- he was taking care of everybody in short order - excellent multitasker!!! Super friendly and nice!!!

Chet was amazing ! I couldn’t have had a better experience here. I always dread getting a new phone and transferring my information. He made this pain free and easy for myself and my family. I will always be coming to this Verizon location and I highly recommend working with Chet!

Chet has been my “Go To!” Guy for my phone and all issues connected. Motty was fantastic with coordinating my new iPhone 11 purchase. He was knowledgeable, efficient and helpful. Nothing was too much to ask. Love Long Beach Verizon!

I never write reviews but this morning and afternoon Ive had the pleasure of meeting and being assisted by Chet within the Long Beach, NY location. He took care of me and allowed me to camp out in their store while my phone was being fixed due to my bonehead attempt to insert my new SIM card (lesson learned). I watched customer after customer walk in and he knew each by name and if he didnt they left smiling or with an action plan and on a first name basis.Thank you Chet for helping us all and making stressful tech issues one less thing your customers have to worry about that day.#CHET4PREZ

Made the process easy. Explained everything perfectly. Hope to have him help me in the future for any one of my Verizon Wireless issues!

We had a great experience today. Helpful and knowledgeable salesperson named Mike.

Chet was so amazing! He went above and beyond. Thank you so much!

Chet is helpful, informative, thorough and personable. He goes above and beyond with setting up a new phone, resolving problems, and answering questions. He is excellent at what he does!

Daniel was knowledgeable, patient, and friendly. It was a great experience. I would definitely return to this location!

Great experience, very personable, helped me with everything I needed!

Motty was awesome! Went in to get two new phone upgrades with my dad and couldn’t have asked for better customer service. After being told (at a different Verizon store) that I had no options for an upgrade unless I spent $200 to fix my screens, he was honest with me and didn’t try to screw me over for some extra money, but rather offered me other options that were available. He kept it short and simple and made the process incredibly easy, and was kind, personable, funny and entertaining. Great employee and what is normally a frustrating/stressful experience for me was quite the opposite!

Excellent service. Very helpful crew. Problem solved.

Chet and his staff are so patient with me and all their customers. They greet me and always take care of any issues. Just excellent service all around...

Niko was great!

Chet was a huge help! Got me in and out with a new iPhone in under 15 min. Awesome customer service. Will be back again

Had major drama with a Verizon glitch --- not the stores fault --- upgraded phone and then was not able to make or receive calls....using number ive had for 20 years.... Chet, the manager, worked with me over a 9 day period ---spending many hours on phone with the Verizon Tech dept ---- it was a BIG help to have him make the calls for me as the issue was very technical and unusual and i was useless making the calls myself! Chet was patient and helpful and FINALLY today a tech rep was able to help and fix the glitch! thanks to Verizon Long Beach for all your help! so if you need a phone or an upgrade, and live nearby --- go to this location!

Niko was an excellent help, knowledgeable, courteous & professional!! I highly recommend this store. Thank you Niko you rock!!

I’ve been having problems with my iPhone XR since I bought almost year ago. Very slow uploading websites, no internet connection when I clearly was logged in, apps not working. I called Verizon tech support and Apple numerous times to no avail. My friend recommended I go to her Verizon store in Long Beach, she raves about them. Well they are amazing!!! Rob in less than 20 minutes figured out the problem and now my phone is fast loading websites, all my apps work. Even though I live in Forest hills I will from now on only go to Verizon in Long Beach. These guys are amazing. Thank you Rob you’re the best.