“JESSICA HERRERA” -I honestly cannot say enough to describe what an amazing experience I had. When I arrived to the dealership I was greeted by Jessica Herrera. She asked us our budget and began to show us from there. Jessica was so patient, and so detailed. This was the first dealership I went to, and I did find a car I fell in love with at Hyundai… When I told Jessica I wanted to keep looking, she was very understanding and kind… Her customer service was SOOOOOO amazing and left us with high expectations that everywhere we went, it did not meet our expectations that Jessica had left. We returned the same day to purchase the car…. Seriously, thankful for Jessica being so down to earth, kind and patient. She made the process so fast and smooth and she made sure we always has either water or coffee ☕️.Thank you so much !!!!!💛
Jessica was wonderful in helping me get through this experience. She listened to my concerns and patiently explained all the details in driving and owning a new car. Several times she offered me water or coffee as a choice of beverage. She was so well prepared before I came to the office. She came out to greet and welcome me. I would highly recommend her to anyone who wanted to buy a car at this dealership. All the others who served me were outstanding as well. Thank you for a great experience!! I am loving my new car!!
The customer service is out standing! I was greeted by Reza and my sales person was Dwight. I cant say enough how great my experience was. They found the perfect SUV for me! I bought my Palisade, and what a great SUV it is!! I highly recommend this dealership above all!! I looked at other dealerships and manufactures, and none compared to Hyundai Inland Empire! And the Palisade is amazing!!
Great options for nice, equiped, and luxurious vehicles. Thank you Reza Latifian (Sales Manager) and Jaqueline Pat (Internet Sales and Leasing) for the outstanding customer service! We had our children with us and they were taken care of too. It was a hot Saturday afternoon and we were provided plenty of water and stayed hydrated/cool inside the building. Reza and Jaqueline took good care of us. They patiently waited for us to decide on our purchase options and worked well with us. Reza had the answers to our questions and Jaqueline kept us updated all throughout the purchasing process.
We had a fantastic experience leasing our G80 premier with this dealership. Reza and Howard were so invested, professional and engaging. Even though we were walk in customers, this team made us feel like VIPs. The deal was right on point, the car is amazing, and the service top notch. We highly recommend this dealership and team. Thank you for making this transaction a wonderful one!
I was treated with Respect and Courtesy throughout my morning there. My salesperson was awesome and clearly explained all my questions. I would highly recommend others to Hyundai Inland Empire, anytime. God bless those at Hyundai IE for their teamwork. 😎👍🇺🇸
I had a good eperience with Hyundai Inland Empire since 2013 and got my new car yesterday with the help of JESSICA HERRERA. She is very helpful and listened to all my concerns and helped me understand everything. She made it possible with the financial situation I have. She answers me quickly whenever I call her and have questions.
Disappointed. My husband came for an oil change and had a horrible experience. Took 2 hrs, only one car ahead of him in line. They told him his car would be ready after a wash, he waited another hour before seeing that his car was parked in front of the dealership the entire time, but no one communicated to him that it was finished. During this waiting period, three customers came and left with their cars. He got his paperwork which states the complimentary multi-point inspection as dealerships usually do... however when he got into his car he saw that the multi-point inspection paperwork wasnt filled out. I dont think we will be returning.
Dwight and Reza were amazing. The process of getting my car was smooth and effortless. They went above and beyond to help me out and get me the best deal. I highly recommend! I love my new car.
After searching for several days on multiple websites I found my new Hyundai Tucson PHEV at IE Hyundai. They were the only dealer with any PHEVs for 200 miles around. Luckily they had the color and interior I wanted. However with the shortage of inventory I paid more than I wanted but got the car I was looking for. Howard C. and Reza L. were informative and very friendly. So far Im very happy with the Tucson.
I am rating this experience though I have purchased here before. The only improvement would be if they had enough people in Finance. It just takes way too long to be seen for signing papers. This is why they earn 4 stars instead of five. This was an impulse buy on a car I had thought about for awhile - hard to find model. The right car. A good price needed no haggling (used car). Easy to see and test drive. And NO funny games trying to add to price at closing like an “alarm” or something in fine print - appreciated the straight forward pricing. Oh ya- they were genuine and nice - it does matter.
If youre looking for a new car or even a reliable used car that will get you where you need to go. Then I recommend you stop by Hyundai Inland Empire. Their sales team is awesome and If you want to laugh and crack a few jokes while purchasing a car then I recommend you ask for Jessica Herrera.
I have bought three cars from this place. I always feel respected and no high pressure sales have gone on with me. My sales person this time was very patient and helpful.Larry A. Smith
Excellent service, salesperson was the best, very knowledgeable low key; I like that
Ive purchased quite a few cars from here and Lawrence and his team has never failed to surprise me! I highly recommend anyone looking for a new or used car to check them out and let them earn your business. Itll be worth the time, especially with Lawrence. Hes a really great guy 😁
I have always had great service here. The staff is exceptional. Matt always takes good care of me. When he is not available, the rest of the staff does just as well. Best place for care of your Hyundai
Bought my car in June from Reza and Saul. It was an easy and simple experience from my standpoint. They also added a couple of packages for a lower cost to enhance my experience. Will highly recommend.
I bought a car and it had problems they promised me within 3000 miles anything goes wrong bring it in will take care for you. Bunch of lies from the financial department and one of the sales representatives they never took care the problem, now I have to go outside and pay for it. I would like to anyone to buy from this dealership they are bunch of crook’s they never do what they promised they are allot of dealerships you can go.I hope this will help anyone trying to buy a car from there.
Been treated well here. Lawrence R.... is the best.
I initially had a bad experience, but the Manager Chris, was able to remedy the situation.
Jackie and Rena were awesome! They were completely transparent with us about our Hyundai Venue, the pricing, the safety, even payment plans for our daughter. We appreciate everything they did for us! Will recommend Hyundai always!
My wife and I came into Hyundai Inland Empire and met with Reza on a purchase of my new Sante Fe. He was very courteous and professional and did a great job getting me my deal. Jackie assisted me on all of the features of my new car and explained everything very well and these two made our visit go very smooth and didn’t wait long at all. I am very satisfied and giving these guys 5 stars. Thanks again!!
It was a amazing experience! They answered all my question, services my car and helped me buy out my lease with absolutely no hassle. They are all so very professional. Thank you for another great experience with Hyundai.Denise Horton
I was helped and dealt a beautiful car for my family by the wonderful Jessica Herrera. She didnt only assure me that Id be leaving with a vehicle, but I was also assured itd be the vehicle of my choice and the one that best fits my familys needs. As of 06/05/21 I have the car. I recommend this dealership and specifically Jessica. Thank you guys so much!!
I want to personally thank Howard Chen for being such an awesome help and a great sales associate! He was informative, helpful, patient and had a fun sense of humor. I never once felt pushed or pressured during the whole process. I got a fabulous deal on a 2019 Santa Fe, the vehicle was immaculate, certified, had low mileage and was $2,000 to $3000 less than everywhere else I looked, and Id been shopping around for several months. I also want to thank the General Sales Manager Tony Stissi for taking the time to make sure I was well taken care of and to answer any questions I had and also Reza Latifian for getting the deal done! Excellent experience, I HIGHLY recommend this dealership!!!
Went there just to look at model and test drive before purchasing a vehicle for mom. We went in late but Reza and Dwight stayed until we could get a good deal on what we wanted. Overall a good purchasing experience.
Absolutely amazing and helpful staff! Worked really hard with me on getting what I wanted. Definitely coming back to this location when getting another vehicle in the future.
Saul was very helpful, while being professional. Great salesman, who addressed all my questions and concerns.
The salesman who helped me was awesome. He was a big help and made my purchase and time well worth it there. The floor manager I did like his style of bargain pricing but I didnt like how he hustled me by not lying but more misleading. I didnt know Gap insurance was included on leases but he told me you take this deal and this much down Ill throw Gap insurance in for free. Thats my fault for not knowing but youd hope these days thered be some honest people, since customer service is key.
We HAD A GREAT EXPERIENCE BUYING our new 2022 Tucson from Rena and Jackie. They were patient and answered our questions. They were also willing to work with us and give us a great deal on our trade in. Great customer service!! REZA AND JACKIE BOTH GAVE US THE BEST CAR SHOPPING SERVICES. WE LOVE OUR TUCSON.THANK YOU REZA AND JACKIE.
I do not like being negative but I want to be helpful to consumers -Schedule maintenance at Pep Boys (way better experience) I called Hyundai for a simple oil change, waited on hold for too long, they took my information and we got disconnected nobody called me back. I called them back WAITED again and got someone new. They did not have any of my information and she told me the person working with me was not allowed to call customers back. So I had to repeat all my information a second time. Only to find out they are booked for an entire month. Why did they waste so much of my time when they didn’t even have an appointment available. Good customer service would be to let me know the availability before taking all my information and wasting my time. FOR EXAMPLE on Pep boys online service you can see availability before inputing all your information.
My family and I had a great experience buying a car from here. Dwight and Reza were incredibly nice and professional, especially since we bought a used car. The next time Im in the market for a new car this place is at the top of my list and I definitely recommend it to others. And again, thank you Dwight and Reza for a great experience.
Bought a 2022 Santa Fe SEL and had a great experience, fast and easy purchase. Id recommend if you are looking for a Hyundai, go to Inland Empire, they made the best deal in all of So Cal!
Jessica is the very best car salesperson I have ever purchased a car from. She is extremely professional, knowledgable, friendly and polite. I was never pressured and felt like a family member was helping me and looking out for me.She is a valuable asset to the Hyundai corporation! Thank you Jessica for making my car buying experience a breeze!
We purchased our car from Hyundai Inland Empire. I called to schedule an appointment for my car to be serviced and the person who answered the phone was very nice and knowledgeable. I asked her several questions and she was able to answer them. They s ent me a text to remind me of my appointment. I arrived to my appointment and the receptionist was very nice asked if were staying or dropping off the car. We dropped off ran some errands and they called us to tell us the car was ready. We arrive and we checked out in less than 10 minutes. I would recommend you take your car there and purchase a car from there as well. Amazing service.
Jessica at Hyundai IE was absolutely fantastic! It was the easiest car transaction I’ve ever had and it was all because of Jessica. She was very responsive, helpful, and pleasant to deal with. I’m definitely coming back to Jessica in the future and will recommend get to my family and friends for sure!
Showing up to Hyundai Inland Empire, I was treated amazingly from the start. Was able to talk to Jaqueline about what car was best suited for me. I believe his name was Rezo, was amazing as well and was able to work with me in order to get the car I wanted. Definitely recommend coming to Hyundai Inland Empire, The customer service is unlike any other.
The best experience I have ever had when purchasing a car. Both Jessica and Reza were amazing. I was literally in and out, I was amazed at how fast I was able to walk in and walk out with a brand new vehicle. Definitely the best service ever.
Excellent customer service! No hassle! Stress free sale! I love my new Genesis G70! Highly recommend IE Hyundai. Reza & Saul provided us with excellent customer service. We will definitely buy from them again! Thank you so much ☺️ 👍🏻
I recently purchased a car from here and Lawrence helped me thru the entire process. It was less than an hour from the time I walked in the dealership to the time I drove out my new ride. They did not force me to purchase extended warranties! Lawrence was a nice and fun guy and his boss as well! If I ever need to purchase another car or my family/friends ask for a recommendation, I won’t hesitate even a second to recommend this dealership.
Reza, Howard, and Sal were honestly amazing! Hardworking and honest with the process and helped if you needed to know anything. They were a huge help and will definitely go again. Happy to say that I am now apart of the Hyundai Family thanks to their hard work and honesty!
Lawrence is a great salesman and a complete gentleman! Outstanding service.
GREAT CAR BUYING EXPERIENCE.Reza and his team did a great job getting me to a new Elantra.I left with a great feeling and well respected.Although I have to say finance took a bid long.Once again thank you REZA.
My experience at this Hyundai was absolutely amazing thanks to Jessica. She was the best saleswoman my family has ever had. She was knowledgeable about the cars specs and was able to answer any question we had. Make sure y’all ask for Jessica 👏🏾
Great service! Friendly staff, smooth and easy sale.
Hyundai Inland Empire, Fantastic Support and Incredible customer service. Ive been going to them to keep my vehicle maintained now for over 5 years. Everyone especially the those that work in the service area like John and the others are great. I will remain a consumer of Hyundai because the vehicle has the most incredible warranty and gas mileage, but more overly because of the service team!
All the staff agents are amazing, they were able to get the car I wanted, spent time educating me about the lease process and helping me set up the vehicle. In addition, they were able to negotiate down to a budget friendly deal. As anxious as I was (a lone female walking into a dealership) the whole thing went a lot better than I expected. 😁
My cars engine broke down on the highway nearby and my car was towed here. Matthew was absolutely incredible from the moment I showed up until I picked up my car. This was the friendliest, most seamless and efficient service I have ever had (especially regarding my car). I live an hour from where they are located but I will certainly be back. My car required a new engine; Matthew checked my car in within 10 minutes, submitted everything that was required to get approval from my extended warranty, ordered the new engine, installed and ready for pick up within a week or so. He also kept me updated with regular calls throughout the process. I couldnt ask for anything more. Super helpful and amazing service! Thank you Matthew and to your team!
JESSICA WAS AWESOME. GOT US IN THE CAR THAT WE WANTED. THE PROCESS WAS SMOOTH AND FAST. LOVE HER!!! VERY PROFESSIONAL!!!
Just bought a new family car from Hyundai IE.Throughout the business encounter, I was pleasantly surprised to find a healthy, positive, customer-centered atmosphere characterized by openness, respect, transparency, and genuine flexibility in finding the best, most valuable deal for the car I was interested in.I enjoyed the business experience at Hyundai IE, and Im confident the dealership staff will continue to provide exceptional, quality services to every serious buyer.
This dealership will give you a 5 star experience!! I was handled with respect integrity and accountability throughout my car buying experience. My sales rep was Riza and he was very polite and professional and explained the entire step-by-step process to me. Reza the sales mngr. was very welcoming polite and professional. I was impressed with the way they listened to me and worked to get me a veichle and payment that fit my lifestyle. I would strongly suggest that if you are in the market for a Hyundai to stop by and give these guys a few minutes of your time I do not think you will be disappointed. 5 stars all the way keep up the good teamwork guys!
Just got our first car here at Hyundai in Loma Linda. So grateful to have had Bailey and Reza helping us out. They were amazing, so kind, patient and very helpful. Would definitely recommend looking out for them when coming in. Thank you guys again!!!
Reza is amazing! He and his team gave us excellent customer service. Not only did we get a great deal on a Hyundai but also they made us feel like VIPs and gave us a great experience. You can’t beat this dealership! Please ask for REZA and RAZI.THANK YOU REZA
The best Hyundai dealer in town. Exceptional service received on every visit. Matthew is very professional and truly cares about his customers. I would definitely recommend Hyundai Inland Empires service department to everyone.
Jessica helped us to purchase our new beautiful 2021 Palisade. Best customer experience! Very nice person to work with. She listened to all our needs. Very impressed with her service! Thank you!
I had a great time at the inland empire hyundai. Today was a long time coming but thanks to their service manager, Reza Latifian, I am driving home tonight in a brand new vehicle that I wanted and at a great price. You guys are awesome and I greatly appreciate you guys.
Bailey and Reza were so great to work with. I came in to test drive a used car they had gotten in. Bailey had so much information about the Certified Car Program, and was very helpful in starting the buying process. She introduced me to Reza who took over the negotiation and he was fantastic. He explained the process, really took into consideration my situation and what I needed out of the deal, and ended up giving me a great deal along with making the process quick and easy. I cant thank them enough, and I would highly recommend going to this dealer when looking for a new or used vehicle. They are quality!
Our experience with Jessica was top notch! She was attentive without being pushy, very accommodating and knowledgeable about the Elantra and its features. My son left with a huge smile on his face! Thank you Jessica! Well be back when its time to upgrade my daughters car!
The best car buying experience,as soon as we walked inside I got a firm handshake and welcoming smile from sales manager Reza Latifian,we were in and out with a nice Hyundai Elantra,with a great deal,I strongly recommend it, and definitely go back for any of my car needs
Jessica was extremely helpful and went above and beyond to meet my needs/expectations. I didn’t feel pressured into buying anything at all (although I did) and the best part is that they worked with me and my budget. I was pleased with my experience and recommended coming to her when you’re ready to buy or lease a car :)
Worst customer service. Lazy answering the phone like not wanting to help. Not helpful even for a safety recall.
The best luxurious and comfortable cars ever
Just got our first new car from Hyundai in Loma Linda. Had a really good experience thanks to Reza and Bailey. They were very helpful! Highly recommend going here to find your new car.
My cars been there since Memorial Day getting a repair it is now the day before Independence Day and they still have my car they work very slow don’t get your car repaired here EVER!
Jessica and Reza made the car buying process painless. They were friendly, responsive and made everything easy. We traveled from Nevada to buy from them.
I had a great experience with Jessica. The buying process was better than expected and she remained courteous.
Do not buy a service plan! I have had my car for over a year and cannot get them to answer the phone or properly set up an appointment. First, I was told to come in and it was blank stares from everyone. The second time I came prepared to set up appointment but after the second time in a row of hanging up on me I wrote this review.
This review is long overdue -- I purchased my brand new 2020 Hyundai Venue from Reza and Miguel back in September and Im loving my car. The only thing I love just as much is the awesome deal I got on it.This dealership is unrivaled because: #1 they beat any offer by at least $500 and #2 because of the attentiveness of staff like Reza and Miguel.I was pretty set on communicating by email instead of phone and not coming into the dealership in person during Covid until the final signing, and they were pretty respectful of that with no pressure to talk by phone or come in, unlike the salesmen from other dealerships. We emailed back and forth for as long as I needed and they answered all my questions patiently and to my satisfaction.Plain and simple, they could offer the best price that no other dealership could beat, and trust me I did my research and got quotes from practically every Hyundai dealership in Southern California.My advice is to get the best quote you can, then bring your best quote here and end your search with a purchase at this dealership. Thats how I got the best deal.And if you work with Reza and Miguel, youll also get to experience their awesome customer service and attention. I highly recommend this dealership and I would definitely buy my next car here from Reza and Miguel again.
Great experience. True to their word. So nice to do business with people who are upstanding and legit.
My car was taken by towed truck to this place because it was slipping on me, since it’s a Hyundai I thought the technicians would run and test an find the problem, i get a call from my service technician telling me test was run and my car had nothing wrong and only the back brakes needed to be replaced, i picked up my car and almost died on the freeway because my car slipped so bad and lost all power, this time i took my car to the local dealer test ran and was found to have suspension problem and the transmission needed to be replaced, this is a 2016 with only 58k mile car..! I have extended warranty thankfully it was covered, but the service I received at Hyundai Loma Linda was horrible i would not recommend anyone going to this place.
I would like to thank Rezo And Lawrence for helping me get a brand new 2021 Elantra. It was a long day but they kept on checking with me. I totally recommend for anyone looking for a Hyundai to go to them at the IE Hyundai.
Jessica and Reza made buying a car a great experience. They were so helpful during the whole process of looking at a car, insurance and finalizing the process. I’m extremely happy coming here .
Reza and Saul were great helping me with the purchase of 2018 BMW 530e. Stress-free and no pressure. Price you see on the website is what you pay, no extras! Thank you again for such a great deal on the beautiful and very clean car.
GREAT!!! IM SO THANKFUL TO REZA AND LAWRENACE ARE WONDERFUL .ATTENION ALL HYUNDAI CUSTOMER SEE REZA TO SEE WHATS CUSTOMER SERVICE IS ALL ABOUT.
Very helpful dealership explained everything thoroughly. Specifically Jessica really was there through the whole process in helping me purchase my first car. You can tell she loves her job by how enthusiastically she explained everything to me. I would highly recommend coming here if you’re looking for a car.
Just bought a 2021 Elantra from this Hyundai and Reza and Bailey were a pleasure to work with on getting the car. The process was easy and simple. I highly recommend this place to others.
The sales person who sold me three cars in the last year is the best I have professional courteous and helpful I always ask for Jessica you will never be disappointed
Howard and Reza provided Awesome customer service and helped me and my husband get the best deal with our new vehicle. Recommend this place to anyone that is looking for a car!
My experience was GreatEverything was perfectThank You to Jackie and RezaVery helpful and nice
As a new car buyer I would happily recommend anyone looking for a new Hyundai to work with Jessica. She was knowledgeable, helpful, consistent and but never pushy. She is a true professional.Reza the sales manager was also able to work with me to come to an agreement. He was able to help me understand how to get in a great car as easily as possible.Overall I recommend Inland Empire Hyundai as a premier place to purchase a car.
Jessica and Reza made the purchase process fast easy we came from Henderson, Nv out to IEHyundai.
What can I say? Lawrence and Reza are an outstanding example of what a sales and management team should be. From customer service, speedy handling everything, to just overall being great characters that break the stereotypes of the average car sales man and manager. Will be back here in the near future. They made car shopping for my parents an enjoyable experience.
Im so happy with my new GV80, they gave me a great deal and made sure everything was handled properly, Jessica was so helpful and quick through the whole process, very kind and patient, shes a great salesperson and very trustworthy, She made the whole experience even better since it was my first purchase off a dealership, I finally took the first step and Im so glad she was able to help me out with my dream car.
Called on a Friday afternoon and they fit me in for an oil change on Monday 3:30 appointment was done before 5:00, car washed too. Great service.
Jessica and Reza were amazing. The 21 Sonata purchase went well fast and very easy process.
Jessica and Reza helped with the purchase of my Santa fe. They made the process fast and easy. Very friendly.
The best place to buy a new or used car. I have bought 4 new cars and one used car here. And, I am definitely looking forward to my buying my fifth new car from Hyundai Inland Empire.
Jessica and Rezza went Above and beyond to get us into a vehicle that we love!! They let us make all the decisions and did not pressure us. Please visit them at Inland Empire Hyndai in Loma Linda, CA!
The customer service was perfect. Jessica and Reza are amazing. When you’re going to stop by @ Hyundai Inland Empire in Loma Linda ask for them. Best price on the market plus an amazing customer service will make you a happy customer.
Jessica, Tony, Reza were fantastic in providing transparent and exceptional service. Could not have been easier. Great integrity.
We shopped around for a while for a new car but kept getting the typical runaround. Luckily we decided to call Inland Empire Hyundai. We were first connected with Jessica who immediately got us pictures of the car we were interested in and called us back within a few minutes with the price we were looking for. There was no hidden prices when we arrived to the location. We were also greeted by the sales manager Reza who made us feel like family. A+ service all the way around!! I’ve bought a lot of cars in my life but this was by FAR my best experience ever!!! Thanks IE Hyundai!!!
Matthew is a horrible service advice take your cat to Ontario hyundai!!! This place is horrible told me it was going to take 48 hours to approve my warranty request and to get a rental is been more then a week and he has not got to anything I’m out of car for work.. and won’t give me a rental I have paid extra money for two different types of warranty on top of my cpo warranty my car is covered till 150k miles don’t take your car here you will regret it if you need a good service adviser take it to Chelsea in Ontario this place has horrible mangers horrible sales people and all of the above
Reza and Jessica went above and beyond to get me the car I wanted I knew what I wanted and they called all dealers to find me the vehicle of my choice and they even went to pick it up and get it here for me detailed and everything... I appreciate all their hard work and make me a happy client...
No hassle...fast friendly service..I was comfortable and relaxed with the entire buying process..I love my new 2021 kona..thanks bailey for helping purchase my new car. My only complaint is the service department..not very helpful and not friendly . Need to work on customer service.