Best customer service ever! Lost my keys in the store and they went above and beyond to try and help me!! Very much appreciated!

Always a treasure hunt. Good prices too.

Cashier working on Tuesday Sept 21 around noon...is ALWAYS rude, slow, and unfriendly. Checking out is always a hassle...wont be back!

Excellent cheerful service from Carrie as usual. Prices too high, so sad. Thanks.

VERY POOR MANAGEMENT. DO NOT TRUST STORE CREDIT. Total scam of your money. I did a return about a month ago, they handed me a card with the amount. Went back to the store today and they said it wasn’t scanning (bc they never scanned it to begin with when they issued it). The manager, Scott, addressed that it was clearly an employee mistake but said there was nothing he could do to fix it or take the credit. Zero responsibility taken for his employees and business. Terrible customer service & management. Take your business elsewhere.

Great selection and prices, friendly staff!

Best of Littleton... checkout all this silverware!

If they dont have it keep checking back they might have it

Lots of clothes but not much plus sized clothes

This store/company is so crooked and greedy this year I was fired for pricing a BROKEN vacuum cleaner 10.99 when they say it should have been priced 34.99 I also did buy it as soon as it came into the floor which breaks the goodwills rule of 2 hours on the floor before any employee can purchase. I take full responsibility for that action. I paid the difference of 40$ upon leaving even letting them keep the change. In return they are suing me for $250 in theft and damages claims. I think this is a bit greedy and extreme especially considering how hard times really are right now. This place is supposed to be here to help people not ROB them! This just goes to show how low this company really is SMH Just pathetic honestly. 😥

This location is awesome they have everything and its all organized in the staff is wonderful. This is the only Goodwill I would ever recommend.

Nice store

I enjoy shopping at this Goodwill location as they have nice items donated here (likely due to their location). Higher brand items which I dont mind paying their recently increased prices for-- ok I mind, but not as much as I do for the lesser brand items that they are charging the same price for at other locations. This location is always clean, well organized and has very polite staff.

Always clean & well organized. Good selection & prices. Can’t wait for them to reopen again during COVID-19!

Nice cashier! Informative! Messy, but not smelly (That’s a good thing!). Needs some organizing! Some great buys. Prices could be lower, especially for clothing with stains and holes. It’s a thrift store, but quality control?

Be careful of this place if you drop off donations they have certain employees there that will make sure your expensive items do not make it to their online auction site rather to their own pockets.

Goodwill needs to remember what they are. A THRIFT STORE. where all their inventory is acquired FOR FREE. Went in there and they had a pair used clog like/ nurse shoes in the case for $100?! And this is not the first time I’ve seen a pair of shoes between $50-$100. Not even new and on sale are they this much! The rows are cramped a lot, things are hard to move. Went in a while ago and bought myself a pair of miss me jeans. A man who was checking me out was blown away that they were about $6. He took my jeans to a manager and I overheard him saying that they needed to price them higher. Then came back and He said “you better not be buying this to resell on poshMark!”I was pretty mad and ever since that all the decent brand jeans including miss me’s are placed by the case and prices $25-$30. Consignment store prices. The only reason I don’t give them a one star is because for the most part the employees are friendly.

The womens section of the store is incredibly cramped and difficult to get through the cramped aisles. Also, for a busy Saturday afternoon they had several employees (too many) trying to go through all of the racks of clothes at the same time to pull items for whatever reason. It may not have been so irritating if the staff didnt make it seem like we were an inconvenience to them.

Good selection of donated goods for a reasonable price- I recommend for anyone looking to go bargain hunting or trying to save some money. 👍

I have been very happy with the name brand Target items I have found here lately. Unfortunately, the negative attitudes of the women who work there is very stressful. I’ve never felt so unwelcome in a retail store before. They are so rude, unhelpful, and judge mental. Not what you would expect from a company like this. The first time I bought a piece of furniture from this store, I asked the cashier what I need to do to ring up a heavy table from the back. She said “I need the tag, where is it???!” I said I didn’t realize I needed to bring you the tag, there are no instructions or signs in the furniture section that tells you what you need to do. She heavily sighed and said she would call someone to the back to help me because “she just can’t deal with this right now.” Keep in mind it was a slow day and there was nobody else in line, she pulled out her cell phone when I walked away I guess she had important texts to read.The second time I went in to buy a piece of furniture I pulled the tag off and brought it to the cashier like I was instructed to last time. The cashier (a different one) said what is this? I said it’s from a Cabinet in the back. She said “well how would I know that? You just took this off a piece of furniture??? You should t have done that! I told her I was instructed by an employee to do this with furniture so you can ring it up. She told me to go to the back and put a sold sign on it and someone will help me to my car. Ok fine whatever, the poor kid who came to help me was super sweet but a little clueless. He was lifting with his back not his knees and did t have the right equipment or help to lift the cabinet. Not to mention the set up in furniture was very dangerous. All the heavy stuff is surrounded by mops,vacuums, and floor lamps. When he tried to move the box, he knocked over some floor lamps, 2 of which hit me in the head and the others fell to the ground. When I told another staff member nearby that this was a dangerous set up. She walked away and said “yeah whatever.” I ended up helping the stock boy with getting the cabinet in my car and I’m pretty sure we both strained our backs.This store has a lot of potential. Unfortunately the staff make it easy to go elsewhere. Maybe they are just overworked and underpaid? But with that kind of attitude, they will never do any better.

I enjoy working here! We have friendly staff. Ive gotten alot of nice items including brand new Rockies shoes, Steelers jacket, Manning Jersey ect..

A bit overpriced for a Goodwill store

Great stuff. Friendly staff.

Great selection of used goods from a great surrounding community.

Under new management and Kristy has straightened this store out. The employees are friendly, happy and helpful-we like to laugh a lot. The store is nice and well organized and the bathroom is immaculate. Ill be going there a lot.

The layout of the store is effective, if a bit cramped in certain sections. staff seems nice. Higher priced item color tags will change before sale days, meaning they dont let certain items sell for discounted price on sale days. which I feel is inappropriate for a non-profit type of organization

It has some good quality stuff because its in Highlands Ranch. Mostly I buy furniture here because a lot of it is in really good condition and is there because some old person died and their kids didnt want it.

I love this place. Very convenient, close to home . No problems with insurance. With kids come Ill be back, Im sure!

Mindy at this location has the kindest soul. Her Goodwill shows in all she does. Bless her soul. Sweet lady! So helpful.

Cant understand removing 4 shelves of electronics to be replaced with 4 shelves of picture frames. If theres nothing for me to shop for I guess I wont come back.

Great prices

Great place to work and great team as well, if I didn’t work so much I would get a part time job there!.

This is a great store for home decor and accessories. The employees are always wonderful ! However, it is a smaller location and Ive never seen much of a clothing selection.

Great place clean store and helpful staff.

Pretty clean, a lot of stuff for a fairly small place, but the music is much too loud. The cashier was as nice as could be.

A nice little second hand store. The place was clean and the staff was pleasant. Very little in the way of videos and video games. A rather small collection of everything but clothing.

I brought some delicate items to be donated including a very nice stereo system and dvd player. I mentioned to the receiving clerk prior to taking it out of my car that the electronics were in really nice shape. He proceeded the toss the items from 4 to 5 feet away into a box. The last item was a microwave ( heavy ) and that was tossed on top of the electronics. I didnt know what to say and left very disgusted. The electronics were obviously ruined and basically scrap metal at that point.

Nice building...inside the merchandise is typical Goodwill. We went there to find toys for our new puppy to play with....came home with one.30 people shopping...one clerk who was in no hurry, they could use more help.

Great second hand store. The people are friendly. The manager was so helpful and I found the perfect trike for my grandson!

This is the smallest Goodwill I have ever been in, not much of anything. I didnt see plus size section here either, seems Goodwill doesnt have a plus size section at any of their stores like Arc does. The store was clean and neat and they were very nice.

Decent deals on some things and pretty well organized.

Very poor experience. I arrived early on a Sunday morning to shop the .99 cent items for someone in need. 1 hour after opening and they had already pulled all of the .99 tag color items from the racks when those items should remain on the floor all week. When I inquired as to why, the clerk said she didnt know and then proceeded to go talk about my to another staff memeber, laughing and pointing. Not only were they working against policy, but they provided the worst possible customer service. I have been spending about $100 a week in this store buying winter clothes for those in need in my mountain community, but Ill be driving to another location from now on. Very disappointed.

Great pricing and a good selection. Could be a little faster moving as far as checking out, but overall a good spot.

Just dropped off some items this morning. I took time to bubble wrap delicate and glass items and clearly marked it fragile. When they took items from my car they were not handled with care at all. The young man was ready to toss a whole box of fragile items into another box when I stopped him just in time. I heard glass breaking just before I stopped him. I would think twice before donating here.

You can find some good deals here. Restrooms are clean and plenty of parking the staff is pretty nice.

Been here a lot, and this tends to be one the nicer locations. Only thing keeping it from a higher rating was a terrible customer service experience.Bought a subwoofer, which didnt work, returned it for store credit, then found another one, and the cashier (a young girl) said since it was an even exchange, we didnt need to ring it up. Shouldve known that was a bad idea. 2nd one also didnt work, so when I went to return it, all I had was the original return receipt. Explained the situation over and over again to the cashier AND the manager but they said there was NOTHING THEY COULD DO... left it there on the counter and lost my $25 plus tax.Went home and wrote a message to the main office. Got a call back the next day which was great and explained the situation to which they offered a credit for that amount at the store. HOWEVER they didnt give me any kind of confirmation number etc. I kind of forgot about it but went back a couple months later and of course they had no record of my store credit and no way to look it up.

Great household items...

Found some cute clothes this trip. always worth popping in to see whats new!

The curbside drop off for donations is usually very quick. Staff is always friendly

Always find good deals here. Staff is always helpful and assisting with a smile!

Goodwill has been losing ground in my opinion. The story used to be a much better place. Hopefully it will improve.

Really you get stuff for free.. Bags of jewelry are a complete rip off.. The employees or thier online auctions take the good stuff

Good selection. Doesnt look ghetto like other goodwills

This is probably my favorite location of the nearby Goodwills. It is almost always very organized and clean.

There are some pretty good deals here but you have to stop by often. The staff is pretty friendly and somewhat helpful.

Ok now this is mostly to do with the lack of customer service I received. It wasnt busy and trying to ask someone where anything could be was a joke.But what really hurt me was when I left. I accidentally left the truck headlights on. Battery died. But good God, I asked 3 females who worked at this Goodwill, none wanted to help. One I think her name was Robin even tried to talk over me saying she couldnt help didnt have jumper cables. I have cables, thank you for not listening.This was all highly embarrassing. I finally spoke again and she reluctantly agreed. Because her tiny Chevy cavalier is way smaller than the Ford f150...I wasnt expecting much and offered her gas money if she could stay just ten min because it needed a charge...but she was irritated and impatient...also quite uneducated for staying her worry in her car exploading...yea no joke...exploading....because my truck was so large.....uh....yeah no.But I had to sit in the lot for two hours until I had someone come help me. In that time I saw the three Goodwill worker females off duty...sharing stories in the parking lot and describing how ghetto the neighborhood is further away...I just sat in my truck dumbfounded. One of those ladies had a freaking SUV....was my truck too ghetto for you to help me?how in the world can you do any will of good by laughing at a young 30 year old female looking to jump start her truck...I could have done all of the work, I just needed your cars energy!!!Never Ever Coming back to the worst customer service Goodwill Ive ever experienced.Do not come here!

Waiting 20 minutes for someone to finish a drop off when I have clothes that can be donated in 10 seconds with no receipt needed is a wasteful bureaucratic attitude. I will support another donation company moving forward.

Ive gotten some great deals here!

Great store. They have good stuff Al the time.

Why is Google chasing me around? Creepy. Better turn off GPS.

A nice store with a decent selection. A little on the pricey side sometimes, but still some great treasures.

Easy Drop off.

Never been inside, but I donate a lot of stuff here. Drive through donations work great.

Interesting selection of things and very busy on a Saturday but the staff was very nice

I was really surprised at their selection. I know it rotates and you never know what theyll have, but I went in thinking Id buy a cheap pair of speakers, and walked out buying a new clock, new pans to match the set we already have, and the speakers.The checkout line was a little confusing but the line moved fast.

Clean location with a decent selection. My only gripe is the price of products. They are too expensive for what you get.

Really great things come thru this store.

Bring your unwanted Christmas stuff now...before the day. You will make someone very happy.

Went very well. Enjoy shopping thereVery clean and organized.

Helpful with good selection of assorted things.

Love this store...very well organized & always awesome stuff!!

Love this store...the best coustomer sevice..EVER

Good selection of name brand clothes and really nice furniture at this location.

I always find high end great stuff here!

Best stuff in town very clean and management rocks!

Clean not a lot of trash on the shelves nice staff.

Always smelly, dirty and rarely are they helpful nor fast.

Great selection for men and women picked up a belt for a dollar

Great Store, Always Clean and Great Customer Service

We have gone here a ton. Great store

Great staff and you can always find a treasure.

Prices are good and nice selection of things.

Always find great deals and great people that work there

Well organized. Will go back again.

Great selection, but DIRTY!

Down to Earth people and also a Very sexy cashier

One of the best goodwills Ive been to 😁

Was expecting 50% today but that discount required purchasing 12 items. They shouldnt have that if it falls on Saturdays.

Goodwill - Way over priced for used items they sell vases you can get at the Dollar Store for a $1.99. How are they helping the community.

Nice selection and today was half price!

Trashy, smells, gross, to expensive, need to stop selling your good stuff on ebay in the back room so shoppers can actually find a treasure!!!!!

Always such a great selection!

Its good used stuff!

One guy unloading donations is appallingly unpleasant. I have no idea why his behavior is tolerated.

Friendly and clean place for good deals!

Generally significantly overpriced compared with other Goodwill stores in the area. Close to the bottom in terms of value

Have great prices and isolation of stuff

Good selection. Organize

F friendly and helpful staff

Bad customer service high prices