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GameStop
12319 Chenal Pkwy B, Little Rock, AR 72211, United States
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GameStop
Comments
Ha
Review №1

I know supply and demand is pretty crazy now, but today I went to the store right when it opened to talk to one of the workers, Corey/Cory, about the Nintendo OLED Switch. He gave me good advice/information and was just really nice all around. Made my day. Need more people like him!

Er
Review №2

Really nice and friendly service. Pretty available stock with a lot of options. All around a good experience.

Ma
Review №3

Very friendly staff, great prices and staff is very knowledgeable about new products.

Ri
Review №4

Great customer service! Knows what they are selling. Competitive prices.

Je
Review №5

Awesome staff. Courteous, knowledgeable, and lightning fast...for a Gamestop.

Ch
Review №6

We love Game Stop. Convenient location, service was impeccable, and the had the rare items we were looking for.

Da
Review №7

Good place for all games

Lu
Review №8

I love this place. Just hate they were out of playstation controllers. But overall I rate them 5 stars. The employees are always awesome

Le
Review №9

Cool people.

Ca
Review №10

We took back a game we bought and they gave us a full refund. They tell us about the different games they have if we ask. I recommend going to learn about games before you buy them.

Je
Review №11

Very helpful sales associate.

Ma
Review №12

I like to come here to just buy games and get out. came in to sell some games with my friends and 2 employees were just being rude to all of us and were just straight up bombarding us with rude questions the entire time. it was honestly extremely annoying and not the best experience. i’d rather just drive to nlr than come up here again.

To
Review №13

Even though the store didnt have the game I wanted, the worker there knew the reason why it wasnt. And everytime I had a question, he had an answer. Great service.

At
Review №14

Great customer service, games, and accessories

Ke
Review №15

Young, enthusiastic staff usually happy to offer help in explaining and choosing games for those who have questions. You can trade in used games and/or game systems for store credit or cash. The Game Stop app for Android and IPhone will give you trade-in values (or you can call and ask). You can also reserve upcoming games before they are released with a down-payment of as little as $5.00. They also offer game-themed toys and collectibles. You may wait a while at checkout if it is busy.

Ke
Review №16

This place is absolutely horrible. I called about an online order placed here and was immediately met with attitude from store associate by the name of Angel. Who didn’t even here my explanation before saying it was essentially my fault for not choosing the pickup option when there was no option for pickup. I would highly recommend choosing a different store around Little Rock before going here. Angel should be fired for the way I was spoken to on the phone. You’re better off ordering digitally straight from PSN or Xbox Live then going here.

Ch
Review №17

Its Gamestop. The companys reputation precedes it. The staff at this location are super friendly and helpful, but my rating is based solely on personal tastes, and I really have no interest in the collectibles and figurines which are growing to dominate their stores. This upcoming shift toward trying to provide a social experience is only going to drive gamers away.

Al
Review №18

Just finished getting my sons very first video games here. The associate was super helpful and sweet. Wish Id have gotten her name.I used to come here all the time with my brother back in our teenage and early college years. Its always been a really great location.

Th
Review №19

Very friendly. Very nice. Greatest experience I have ever had at a GameStop. Being going to gamestop since I was 15 years old. Store manager is a really nice guy.

Pa
Review №20

Selection isnt as good as Game Exchange, but not bad.

Gr
Review №21

This gamestop is really the best in the city there is nothing I can say bad about it

Gr
Review №22

This place can be hit or miss. They are definitely over priced and dont have the selection that Best Buy does. Unless its a game stop exclusive, go to Best Buy for your gaming needs and accessories.

B
Review №23

Whenever I visit the store I’m greeted warmly by the staff. They are quick to help, and fairly knowledgeable about the products. The selection is top notch, and they run frequent sales to boot! I purchased a used game that didn’t work, but they replaced it lickity-split, no ifs, ands, or buts about it. They also carry a plethora of clothing, toys, and memorabilia!!! Check them out quick!

Sh
Review №24

Awesome service great prices

Ap
Review №25

Corey and Angel are both super knowledgeable and helpful

Lo
Review №26

They lies when u buy something they ask for your number like they putting it in n when u try to bring it back they say they dont have your account but u took my number down they have bad customer service nlr is much faster and better

T
Review №27

Great Place to buy Game systems and Games. All the employees are very nice

Je
Review №28

Clean, lots of games (naturally), and nice employees. I feel at home when I go here :) You can check stock online and have them hold a game if you want. Plenty of game paraphernalia as well, like t shirts, Pop! figures, etc. Great used game/system stock.

Ro
Review №29

Yall sell the best gamesthe games are really cool yoI like your low prices

Ma
Review №30

The employees here are awesome! I had purchased a Wii game only to find that the wrong game was inside the box. The manager promptly apologize,fixed the hiccup and also made my day! Was looking for a specific game,he jumps on the phone and boom has my video game and itll be here Monday! Awesome customer service,great selection of not only video games but memerobila and clothes but purses,journals and the coolest table lamps! Best place to go first your video game needs!

Ni
Review №31

Good prices, got a buy 2 get one free deal on ps3 games. Lots of options for other consoles as well. Staff polite, place clean and an attractive place to casually browse.

Ko
Review №32

They offer the best in customer support and quality goods for the right price

Ed
Review №33

I went there a few times and every time I go there I can never just browse and shop. I see that everyone around me seems to be able to just shop, but for some reason the clerk always has to hound me. I will never go to this place again. I love gamestop, but I will from here on out shop at gamestop online. That way I can ensure that I will be able to browse freely. Maybe some people have better luck shopping at this location then I.

Da
Review №34

Great Location andGood customer service plusWould buy here again

He
Review №35

My son loves to get his gaming supplies here.

Ro
Review №36

Its big, it has a lot of stuff, workers are kind and helpful, 10/10 will go again

Pa
Review №37

Got the headphones I needed and they work great.

Tr
Review №38

Games or good yo yohood and good fast and readyreally fun play

Na
Review №39

These people are awesome and give you respect! Unlike the Bryant stores GM! Rude as all get out!

Ja
Review №40

Got to have my games and I choose this Game stop. It just seems more friendly.

na
Review №41

They were very helpful, made purchasing the kid his game system painless.

Mi
Review №42

This GameStop is always top-notch. No wonder they achieved Prestige status.

Jo
Review №43

Employees very helpful and knowledgeable about a wide variety off games and systems. Very friendly and quick to help

De
Review №44

I went in to buy a nintendo switch. I havent been to GameStop in awhile so i didnt know how things had.. Changed. I know its mandatory but its annoying that the employee kept harassing me with things i already said i didnt want. Hey ya wanna screen protector? No not really. Maybe later ya sure it can really be dangerous out! No im fine thanks ya sure? It went on and on like that with the case, buying more games, a pro controller, etc etc. Just frustrating since i was wanting to play the damn thing that night. Works good tho.

An
Review №45

The manager was very friendly. I came in because my Game Informer magazines were not being sent to my house. The manager was on the phone with the company and sorted everything out, and even gave me all the issues that I had not received for free. Best Gamestop that Ive been to.

Sa
Review №46

Good store. Best selection out of area GameStops.

Da
Review №47

Very friendly and never pushy. They certainly know the games.

Al
Review №48

Very helpful but a little pricey

Bi
Review №49

Gamestop is great. The employees always go out of their way to help my son find what he is looking for.

Ti
Review №50

Better GameStop than locations in FL and Nv for sure.

Je
Review №51

I visited this location 3 times in one day. Each time I was never greeted by any of the workers but everyone that came in behind me each time was greeted. I was never asked if I needed help but noticed that everyone else was getting top notch customer service. I didnt get that. I had to ask for help and I just felt like I was not wanted in this store. When I checked out the person didnt even count my change back to me. So I had to count it right in front of him just to make sure it was correct. I almost left with out purchasing this particular game but my son had been looking for this game for a while now and I didnt want to disappoint him. But I will never set foot in this store again.

Wi
Review №52

The service was great and the employees were knowledgeable of what I needed to know.

wi
Review №53

Completely awesome!

Br
Review №54

Worst place to go dont go there unless you want to get laughed at and your car hit had to stand in line listien to the employee Stephen and the customer make fun of my mom and laugh as I stand in line wanting to brake down in tears.

Am
Review №55

They always have good deals, staff is friendly and they offer different tournaments on the weekend.

Ch
Review №56

They have what you want at a good price

JA
Review №57

Preordered call of duty modern warfare

Br
Review №58

Its okay for a gamestop. I abhor this shady location.

Jo
Review №59

Very friendly staff my favorite location.

Ke
Review №60

Great friendly and knowledgeable staff.

So
Review №61

Good game selection. If you buy a lot of games get the pro membership its worth it.

An
Review №62

Great service

Ja
Review №63

When you need a gameGo to game stop to get thingslike games that are new

Je
Review №64

Decent prices, friendly staff

Co
Review №65

Saw Dwight. Good customer service. Friendly place. Will come back.

ma
Review №66

I like going there they are friendly and professional on how they work also fun people to talk to i like the place a lot

La
Review №67

Worst parking place ever worst place to go got hit in the parking lot my mirror on my truck scratched up went inside to buy a play station card guy had the nerve to laugh so did the employee laughed at it employee Stephen. Both thought it was funny wont be back

Sa
Review №68

The people who work here know there games.

Me
Review №69

Funko pops on deck!! 😷

Ra
Review №70

Great store for goods with deals

Ch
Review №71

Friendly store. Workers are well informed and polite.

St
Review №72

Very nice people always with the smile ready to help you

Da
Review №73

And employee named Stephen completely Disrespected my friend it is ashamed how management of these stores are poor and hire people who lack the people skills to work in a supposedly family friendly environment

Ra
Review №74

Great customer service!

Ce
Review №75

Has biggest selection. Always customer service friendly. Rarely has a long line.

li
Review №76

Game stop? lets play gta? Hear the rumors saw the action today .

Jo
Review №77

Its a game stop, the used games could be a lower price. Some of these used games sold millions of copies, were released several years ago, and they are charging within 20% of original retail prices...

J.
Review №78

A geeks paradise. Ask for Hannah

Ni
Review №79

Totally helped me pick a gift when i know nothing about this stuff. Thanks guys!

El
Review №80

Great service, extremely friendly, have great gaming skills!

Ch
Review №81

A great place for video game deals

Ca
Review №82

They are always helpful.

Dr
Review №83

Yall put people in tears, rude,hateful and degrading people prestige store ? Your joke like burger 21, glad man did not have a gun my friend would maybe have died .

Et
Review №84

Doesn’t ever answer their phones and likes to close early

pa
Review №85

Expensive. And if you dont know gaming or the store its very confusing. Dont go without a gamer! I couldnt find anything without help! Even the pre-owned was more expensive than you would expect.

Da
Review №86

Lots of headphones, good customer service

Qu
Review №87

Its very welcome when you come in

De
Review №88

This is my favorite gamestop location.

Ly
Review №89

Accomodating staff, friendly and quick

Er
Review №90

Very helpful staff for my son

KI
Review №91

Great service, amazing selecton, and its close by

Ma
Review №92

Best place for games and trade-in

sh
Review №93

They never answer they phone I tried to return a game and never could Bc they did not answer

Sl
Review №94

Friendly people, nice environment

JW
Review №95

Video games your thing? This is your store.

Eu
Review №96

Great service!

Sh
Review №97

Great customer experience

Ms
Review №98

Best place to buy games

Al
Review №99

Good deals and reasonable price

Ch
Review №100

Very helpful staff!

Information
5 Photos
100 Comments
4.2 Rating
  • Address:12319 Chenal Pkwy B, Little Rock, AR 72211, United States
  • Site:https://gamestop.com/store/us/ar/little-rock/4864/chenal-place-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 501-228-4460
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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