I always get the best service here. I wont take my car anywhere else! Ive had the pleasure of working with Stephen Gleason twice now after an auto accident. Hes great to work with and both times has made sure my car came back looking new! Everyone I encountered there was pleasant and helpful.

Replaced windshield for hundreds less than insurer contractor. Great service!

Terrible customer service. Front office ladies were rude. Service technician was really nice though.

Ive waited weeks without a call back and gave plenty of opportunity for landers to make this right before writing a negative review. I picked my 2017 ram 2500 up after hours on a Friday. I could not believe Steven would let my truck leave looking like this. There was a lady that works there that was still there when I picked up my truck and she was in just as much disbelief as I was. The paint had orange peel really bad. The 4x4 sticker was bubbled, the taillight did not line up or go all the way in. There still was a dent under the tail light. I called Steven multiple times. I spoke with a new guy named Joe who never returned my call. I ended up trading my truck in and taking a loss because the damage that was never fixed. Please be aware of the quality control and care this place has. You would think having a big name like Steve landers they would actually care about there craftsmanship.

Repair of my Ram 3500 was unusually complicated and time consuming.Keith demonstrated impressive knowledge in vehicle repairs and expert communication skills to accomplish complex negotiations with colleagues, the dealership, insurance company, appraisers, and the customer. Keith, it was a pleasure to witness your expertise, patience and determination. Thank you for successfully completing this challenging project.

Steve Landers is a great place for service on your vehicle. I would give Steve Landers a 5 star rating. They are prompt and theyre customer service is great. They will be my choice over anyone for vehicle service in the present or future. Thanks Steve Landers! !

Chad quoted me a fair price to repair the door and bumper of our Camry. The work was perfect. Our car looks brand new as if there was never any damage. I’ve looked from every angle and there is no sign of a repair or that there was ever any damage. I had a great experience from the front desk employees to the quality of work.

Steven was great, he kept me informed the whole time. My truck looked like new when I got it back. There is a nice waiting area with coffee and waters. Thanks Steven for making this process go easy!

We had our windshield replaced and then calibrated on our 2020 Toyota Corolla and everything was done as expected. They were helpful to us when setting everything up, and communicated well with the insurance company and with us. Everything was done in a timely manner, and when we picked up our car, we noticed the lane assist and various functions affected by the windshield were all working back to their original settings from when we purchased the car new. I say that because a few months ago we had to have a windshield replaced (bad luck with stones on the highway I guess), and when it was done by a local company, our calibration was not complete and the lane departure was not working. We had to take the car back to be re-calibrated and it still wasnt on par. So we had to take it to Landers to be calibrated once again.... this time we cut out all the extra steps and just went to Landers in the first place. It was all done properly!

Very clean & setup for customers comfort with seating, table, refreshments. Receptionist very hospitable and professional

I was excited to get my vehicle fixed. They were very nice and fixed my vehicle as needed.

2nd time here. Always great service

Landers group is always amazing....,Rebecca is A class and spot on!! That is to say the customer service is great.Now lets take a minute to go over there quality of work......,the absolutely worse paint work!!! I took my car back 3x and I still have TRASH in my paint. Buffer scratches in it and the panel adjustments wont stay. Ive been back a total of 4x and I wont go back no matter how good the front end service is. The end product is what is important too me. Dont go there till they change the paint box filters and hire someone who can work a buffer!!!!!!

Great service. Very professional.

Our young lady was awesome. She went above and beyond to assist us.

Outstanding customer service!!got my windshield replaced in less then 2 hours from the time I called in to the time they finished on top of that the best price near me...thanks Alvin.

Order the wrong parts after they canceled the part order then just gave me the run around and did not call me so I could come it my truck when they figured out they had the wrong part

Ms.Tiffany helped me get my car repaired from an auto accident. Car came back good as new and would definitely recommend.

Professional and courtesy. Satisfied with the repairs

The service Provided and kindness was fantastic. The quality of the repair and cleanness of vehicle was very good. The vehicle after repair looks like new, showing good care and excellent quality on the repair. Definitely recommend it for collisions repairs, staff was fantastic and kept me updated on the repair. Im quiet happy with the repair so far. Much appreciated

The technician arrived on time and was very professional. He explained the process in detail and was finished in less than 30minutes

Keith Vaughn and his team offer top notch repair service.

Nice people, fast service

Top notch service. What could have been a really difficult situation was made very manageable by Rebecca and the staff at the collision center. My car repair took longer than expected, which is completely understandable in the parts industry. I was going to have to miss a family members funeral, but Rebecca made sure that I had a courtesy car so that I would not, and even met me on Saturday afternoon so that I could pick my car back up. Not only will I never shop anywhere other than Steve Landers Toyota, I will also never go anywhere else than their collision center. Thank you all for the hard work!!!!

Good work

Steve Landers Service has superb customer service skills. This associated business could learn a lot from them. Additionally, implying that that there were two separate damages that I was trying to hide is unprofessional. I told them and State Farm there were 2 separate damages. Not great with women either. The manager said I needed to go where I was comfortable so I did. Went up the road to McClartys. This is my 2nd go round with Steve Landers Collision. Will never go back.

They did not put my door panel back on properly. I am in the process of trying to get them to fix it. We will see how it goes.

Scott Williams and his team are excellent. Super friendly and great service. They got my car in and out very quickly as promised and the repair work looks great.

Professional customer service. Was told repairs would take 6 days and was able to get completed in 5 days. Workmanship looks great. Always like dealing with Steve Landers. People are always friendly, and professional.

Fixed my vehicle in the time I was told. Color match is exact. They even detailed my vehicle for me. Thanks Keith and the Landers team for taking such amazing care of my car and me.

Had my car repaired after an accident. The repair work was stellar, and my vehicle was returned to me in better condition than it was before the accident. The customer service was even better. I dealt with Keith, who did an amazing job of keeping me informed on what was happening with my vehicle, and even went out of his way to help me understand the entire process of what happens on the insurance side. I can honestly say that I cant recall a better service experience. They made a stressful, tedious experience a breeze. My only regret is not having the opportunity to work with them earlier. I highly recommend them to anyone who needs their vehicle repaired.

Chad and Julie were awesome from the beginning. I couldnt have asked for a better experience. They both explained everything from the beginning to the end. Julie called and kept me up to date during the two weeks my car was there.

Steve Landers Collision Center has repaired my truck two times and the work was impeccable. I have worked with Adrian, Robert and Leighton, and was very impressed with their knowledge and experience in estimating the repairs. These people really know what they are doing. The repairs were done on time or before the estimated date, and they even detailed my truck. I highly recommend this body shop. Thank you!

Friendly and professional contact and was informed as to what was being done. Excellent quality of work. I am very pleased with quality of work on my vehicle. I would highly recommend. If need arises I will definitely use them again.

Excellent service!! Keith was a ROCK STAR and made the entire experience smooth and care free on my part. Thanks to the entire team for returning my Jeep looking and running better than new.

Took our car to Landers Collision on recommendations from Mercedes Benz and the fact that they are a preferred provider for State Farm. I worked with Adrian and he made the process very easy. He kept me informed throughout the entire process and the car was ready when promised. I would recommend them and I will use them again if the need ever arises.

Great work and great team. We worked with Keith who always kept us informed on the status of our truck. Would highly recommend

We noticed an issue with my wife’s car repair from almost a year ago. We brought it to their attention and they fixed it with no complaints and no red tape. Very friendly and professional. Great customer service by Robert.

Would for sure recommend. Mr.Ward that works there is super friendly and was super helpful. They had everything done super fast. 10/10!⭐️

TL;DR Review: I dont know what the other reviews are talking about. My experience was stellar.I spoke with Robert Beard, who took ownership of my situation and worked with me to get my car fixed. He went above and beyond expectations. I had an issue with my front left fender liner, which had been unbuttoned by GoodYear Auto Service on Broadway in Little Rock and not re-fastened. Because they let me drive away without the slightest inkling they had even unfastened it, much less not re-fastened it, I got on the interstate. It made an awful sound I couldnt identify, and by the time I was able to pull off the interstate to inspect the problem, the liner had been ripped to shreds by my front left tire. I took my Toyota to Steve Landers Collision Center and in the space of one afternoon, Robert had my fender liner replaced with new pins keeping it there. Not only this, but a plastic piece in the engine compartment was also loose, and Id duct taped it back in place. Robert (or someone at his direction) had removed the duct tape and put fasteners back where they belonged. I didnt even mention this to him! When I picked my car up, it had been vacuumed and dusted, inside and out. Even cleaned the engine compartment. I was completely blown away. I would take any car I have to them with high expectations and the utmost of faith.

My truck got totaled and taken there pretty quickly which got back nearly all I paid for it and they always had answers toy questions or concerns and were very polite and easy to deal with.

Worst place ever. Gives you the run around. You get a different story from each person you talk too. Didnt care to take the time to properly diagnose problems and made the vehicle worse off then when we dropped it off. They did give us a courtesy vehicle which we appreciated but after having our truck for almost 6 weeks when promised it would only take 2-3 weeks is ridiculous. I Will NEVER use any Steve landers in any capacity. I’m not one to give negative reviews but I have never felt so ripped off before. Did not take care of us at all. They really just don’t care. *you are entitled to defend your company but left out the fact that the truck has 145,000 miles so we were surprised it wasn’t totaled but did not necessarily want it to be totaled and have to buy a new vehicle. We only wanted it fixed properly. He left it a few extra days because it was not and you refused to fix it and we took it elsewhere. It is what it is but with many 1 star reviews we are obviously not your only customer less than satisfied.

Fast estimate, courteous office staff, and a great repair. I highly recommend

The day after Christmas A lady hit me from behind she didnt have any Insurance. The police let her go with just the ticket. They did a real good job . Total satisfied

I scheduled a windshield replacement. I was told it would take 2 hours but it was only approximately 1-1/2 hours wait time.

Had a great experience with the entire staff at Steve Landers Collision & Glass. Chris and Chad were awesome and got me fixed up with my little fender bender taken care of the same same day!!! I would absolutely recommend them! Great job!!

There were issues. The Team responded and corrected them with professional and immediate attention. I had my doubts about Landers but I can say now that they are a crack team that really cares about your issues. All the way to the top managment.

Slow.... been 2 months for just the front bumper & hood. Said 4 days, then they calld a month later said it was done, get there bumper cracked, hood not flushed with front cap. Took a week to figure out the hood was damaged also. Then took another week to get a hood. Called & said it will be done that Friday, here it is Tuesday & not a call. Ain’t gotta worry about me bringing nothin else.

Very professional and prompt! They did an immaculate job repairing my vehicle.

Horrible service. Gives you a run around. Have your vehicle for days/weeks at a time, than have you come get your vehicle and tells you everything is good to go. Yet there is still a problem with your vehicle. Being it to them the second time and yet problem is never resolved. If I could have gave them NO STARS I WOULD HAVE..

Unwilling to communicate or give a straight answer. 2 week job has turned into a 4week job. I was told today my car would be ready at 530 pm waited a hour and since I didnt want to carry around my deductible around for 2 weeks they wont even work with me. the only reason I went to this shop is because State Farm recommended them. Their unwillingness to work with their customers is astounding. I wish I could give 0 stars. Steve landers needs to look in on there collision some kind of bad...

Everyone was very friendly and made me feel comfortable.

My new Mustang received minor damage on the driver door, and the guys at Landers Collision Center did an excellent job repairing it. Its now just as beautiful as before. I highly recommend them. Thank you guys!

Nice people, but they had my car for 3 and a half weeks when it was quoted to take 8 days. They kept telling me a date a few days out that my car would be done. When I did get it back the carpet floor was filthy.

Ive been to Steve Landers Collision several times and the people are great. Ive also recommended several friends who were satisfied with their work.

Quick in and out. Very professional.

Terrible service by front of house staff -- eventually transferred to a gentleman who got us squared away. Hes the only reason Im giving a star. Work done on vehicle was immaculate, only reason for 2 stars.

Best body shop ever.

Excellent work. Great staff. Would definitely recommend.

Our three day simple fix went from a three day job to a nine job. They also found 25% more damage. Worst service I have experienced. They would not call back for days. Do yourself a favor and stay far away.

Horrible customer service! Slow, poor communication, doesn’t stand by they’re word! Will NEVER return here again! And they left parts Of my car in my trunk on top of my belongings.

They did a great job with customer service and quality work. I recommend doing business with them.

Completely satisfied with the overall service 👌🙌

Good people. Seemed fair and they communicate well.

Everything that is said by each one. I cannot even begin but liars is one.

USAA refered me to them. It took them 33 days to repair my Passenger front and rear doors. They failed to keep me updated through out the process and at one point the rental company called me asking me to call USAA to ask for an extension due to Steve Landers CS taking to long to repair the damage. Additionally, the original quote was short $2000.00. The work was perfect, and should have been after taking an extra 2 weeks to complete it.

The rental car staff here was cheery and professional.

Great people

Did a great job on my car.... on time and perfect

They never call you back. They can never give you a straight answer to when your vehicle will be done. They have taken over a month with my vehicle. Why i have no rental car. I had to call the insurance company to get a date it should be done. Chad isnt helpful at all.

Friendly and helpful.

Great Repair! Great Price! C300 passenger door mirror

Dis respect people my step dad and I went up there. And no one spoke to us.And also they told my mom and stepdad to come up there,and they could trade there car for a truck they lied!

Dishonest employees. Upper management makes excuses for their employees dishonesty. It must be the way they are trained. Verify the information that you are given. I would not recommend this company to anyone.

Great customer service! Ms. Janice and Adrian went above and beyond to help me.

Excellent service and excellent work

Easy communication and great efficiency by Julie

UGGGGH!! A CRACKED WINDSHIELD!! 🤷‍♀️😱🤪 Not my fault!! Js

New staff very friendly and helpful

They will put your vehicle back together after you tear it up.

Fast friendly and a nice facility

Nice service

Great work quickly

Great service and good communication

Very friendly and clean

Poor workmanship....never going back!

Great customer service

Superior service.

Strike 3 for this company.

The Best of all the Rest!!!!!

Nice people

Treated us like friends.

Friendly people

600 for labor, yuk.