I recently had my 2007 BMW X.3 serviced at BMW of Little Rock for 3 different recalls. I left and forgot about a 5000 grains of silver bar under my passenger seat. When I came to pick my car up. My box of silver was sitting on the seat. I want to thank Bmw of Little rock and the technician for being honest an upright GOD bless you 🙏

Online service appointment was easy to make. Ryan was fast and efficient with my car. Ken took extra time to review the features of my car. I will definitely continue to return for all my car needs.

My first BMW car experience was amazing all around. Great team and my beautiful new car.Myriam

This place is top notch! From the agent who greats you when you come in until you leave. Cant say enough how professional they are. I love the feature where the mechanic takes a video around the car while explaining what they found. A picture speaks a thousand words.Thanks for the great service.

VERY impressed with the entire experience. All automotive businesses should be like this. As a newcomer to BMW, they answered all of my questions and beyond. Mechanic even took me back into shop to show me things about my vehicle and treated me with respect. Nobody there talked down to me. Showroom and shop were spotless and high tech. After working around vehicles and bodysuits for over 35 years, I was very impressed.I was totally shocked when they didnt charge me a dime for all of this help. I will definitely be going back.

From the moment we walked in, we received top notch service. The salesman, Frank Moseley, was accommodating and so incredibly easy to work with that the entire process was a breeze! I wholeheartedly recommend using this dealership and grab Frank if he’s available! I am one happy customer. Thank you!

From the time I scheduled my appointment until I picked up my vehicle, I experienced a high level of attention and service from Ryan. I will definitely recommend BMW of Little Rock to my family and friends.

Michael and Ken exceeded my expectations. This dealership goes above and beyond service. You can tell they really care about the client experience.

When Im working out of town, its never easy having to take my only vehicle in to get worked on but these guys here always make it as easy as possible. Ryan is awesome at communication and handling my cars services, as well as the mechanics that always do a knockout job on it. Im very appreciative that this dealership is here taking care of business.

Great service. everyone was super nice and easy to work with. i know most luxury car dealerships won’t even look in your direction if you look dirty/been working a blue collar job, but they didn’t even bat an eye.

Excellent service that exceeded my expectations. I found the mechanic’s video presentation of the needed repairs to be extremely informative. My service manager, Dylan Long, is professional and very communicative providing text updates of the status. I can’t imagine a more supportive work environment for technicians to perform their tasks.

The Little Rock BMW service department is professional, polite and punctual. I’ve had multiple great experiences. Ask for Jack. He is great. He went above and beyond to make sure everything was taken care of. Thank you, Jack! —Rachael

Excellent experience! Staff and manager were all friendly and professional. My salesman, Rob, could not have been nicer and more helpful. Very nice facility. My car was better than advertised and the price on the car I bought and my trade in were very fair. Highly recommended!

For the past 20 years, i have been doing business with BMW of Little Rock. It has truly been an enjoyable experience.l Dylan in service, has been most reliable, polite and trustworthy.In fact, everyone I have encountered at BMW of Little Rock has been courteous and helpful.I look forward to many more years of driving BMWs from this dealership.

Custom ordered a BMW 330e from BMW LR. Excellent staff worked great with my needs to get everything settled. Particular thanks to Michael Blann, customer advisor, who helped me through the process

As always, BMW of Little Rock has the best service department. An unexpected issue with tires involving a few nails required a lunchtime visit. I wanted to wait until the next morning, but I had travel plans. Dylan took care of the services and arranged for a shuttle to return to work…on time! Thanks for coming through in a clutch!!!!

I had an amazing experience for my first visit to have my vehicle serviced. ENVIRONMENT was everything. Looking forward to same experience each time I visit your establishment........Thanks for the positive vibes....

I appreciate that there werent any surprises. Mr. Hampton greeted me upon arrival and walked me through the process and what to expect. The service to my car, as usual, was top notch - but it was the direct engagement and the explanation of recommended services that set todays visit above and beyond. Specifically, the reason(s) why I should replace tires within the next few months and the pros/cons associated with simultaneously replacing rotors and sensors when I replace the brake pads. Clear, detailed pricing and labor made everything easy to follow and addressed any follow-up questions I may have had. A trip to the auto mechanic can be worrisome - Well, that was - until today! BRAVO BMW of Little Rock Team!

I have been a BMW owner since 2009. They treat me like family!! The service after the sale is equally amazing. You cannot go wrong by choosing BMW of Little Rock. All the sales people are amazing, but I personally recommend Rob!! He’s been there for 14 years and really knows his stuff!!Thanks to all my BMW family that are always so good to me!!

We were not greeted when we pulled up to the service bay. The first time was our first visit for service and the second time when my spouse returned two days later to complete the service. Four service advisors present. I had to get their attention to start service and she did as well. I waited 4.5 hours for a windshield recalibration before they explained that the camera was broken by the third party installer. Said they had the camera in stock and could complete the install immediately. Two hours later the advisor explained they could not complete the install because they had the wrong camera for my vehicle and didn’t realize it until several recalibration attempts. Service advisor explained “these things happen”. I sure hope other, more crucial parts numbers are verified prior to installation. BMW labor is expensive but my time is as well!

Fast efficient service. No complaints.

I had an amazing experience at BMW of Little Rock. I couldnt have asked for better help. Shout out to Kris Hefner and all those there who made my experience memorable!

Antywon Hampton and Jeremy were the best. I was treated with such care and kindness from the time a walked through the door. Thank you BMW of Little Rock for taking care of my automobile needs so quickly and professionally.

Jack Tester is the best! In a world where customer service is an after thought for most businesses, Jack goes beyond the call of duty to keep us updated and involved in the process. He needs a raise!

I had been looking for a new vehicle for weeks and hated every minute of it. Then I found these guys. They were courteous, they were professional, they were knowledgeable about their inventory and about the vehicles themselves. When I got there the car I was interested in had already been detailed and gassed up. I cannot say enough positive stuff about them.

As always, I am extremely pleased with service technician (Antwan), his professional courtesy and humanistic approach to managing my concerns about my vehicle were impeccable. The automotive technician informed me of each step that was required and taken to resolve my problems. No issues from me just accolades to your crew. Sam Huff

Jack Tester at BMW service in LR is the person to go to! He always goes above and beyond to make things happen as efficient as possible! He is very professional and very thorough in making sure that customers are satisfied with their service! Thank you!

The experience was one i dont ever want to go through ever again. First we were having trouble (STILL DIDNT GET A LOAN CAR) with the service tech, and then there was the warranty company. Overall were glad everything is over with. I personally think if wed been a different race, we would have gotten better service

I appreciate the professionalism & courtesy of Antwayn (excuse the misspelling). He was pleasant, efficient & effective. However, I’m disappointed BMW of Little Rock management that you do not have more than one associate working on one of your busiest days. Although Antwayn was EXCELLENT at multitasking, he was answering phones, setting up appointments, checking customers in & out….he shouldn’t be a one man band. His exemplary work ethic & pleasant demeanor made my Saturday morning experience a pleasant one. I was my first time but please Don’t overwork your best workers. The customer experience means providing Antwayn with support so that the customer wait time is reduced. Six empty stations on a Saturday does not bode well. If indeed BMW is the ultimate driving experience, so too should be my customer experience. I expect better from management!!!

Had a great experience purchasing a pre-owned vehicle from BMW Little Rock. They had the model I was looking for and we agreed to a reasonable price fairly quickly and painlessly. Natalie worked on the deal with me online and her responses were thorough and prompt. We arranged for a virtual walk through of the car the same day I contacted them. Since I was out of state, she made sure all my questions and concerns were addressed before we flew out. We were met with a great team of folks including Rick, Michael, David, and Wendi. Rick knew that Im a fan of bimmers and surprised me with a swag bag! From the time they picked us up from the airport until we were on the road back to Atlanta, it all took just under 2hrs. Given the opportunity, we would do it all over again in the future. Thanks BMW Little Rock!

Great experience at BMW of Little Rock service department! Excellent service folks there. I highly recommend them!!

We called on Sunday night that our car wouldnt start. I left a message on the machine and we got a call at 7:15 Monday morning. You found the problem and fixed it. There were delays, but by vendors not by you. You kept us informed on the status of the car to the very end. Thank you!Now we can continue our vacation, thanks to you and your people.

Easy to find a convenient appointment time. Very clear and considerate explanation of services to be performed before handling the car over. An overall pleasant experience waiting in the lounge. I really appreciated the video walkthru by the tech after service was completed.

I was so impressed with the class and service of the dealership and staff! Natalie and Michael were such a blessing to work with. My wife and I will be lifelong customers for sure! I will be recommending this dealership to anyone I can! AMAZING experience all around!

Have purchased multiple vehicles from BMW of Little Rock. Wonderful people to work with. Plus, service department (mainly Jack) takes great care whenever needed.Must point out all sales people are great but Rob!!! He is absolutely my wife’s favorite!!She calls him directly every time we are in the market to purchase or even if family is wanting to buy a new BMW.Rob is exception at paying attention to his clients.

Smooth transaction. Well done.

I recently traded my Mercedes for my first BMW. When a battery issue sent me to BMW of Little Rock for a visit, I was blown away at the level of amazing customer service from Carrie who answered the phone to Antywon who checked me in. Friendly, Professional, Efficient - three things I never received from Mercedes service department. I am thankful that I now own The Ultimate Driving Machine.

Very professional and quite efficient, work was well performed and I appreciated them vacuuming and washing my car.

Travelled to town for a wedding. They took care of our issue without us having an appointment. They got us fixed up for our 10 hour drive in no time!!

I waited 2 hours to get my car serviced. Other than that, I was very satisfied.

Thank you to the entire staff at BMW of Little Rock. Most professional staff in the industry and rolled out the red carpet. Thank you!!! I will be a returning customer.

Excellent experience from beginning to end. This is the second vehicle we have purchased from BMW of Little Rock. They are always on top of their game. They anticipate the customers needs and make it happen. Mr. Blann was the salesman who assisted us both times. He is the ultimate professional, creating a warm and inviting atmosphere without sales pressure. When I arrived he had the vehicle I was interested in pulled up and ready for me to drive. He took the time to listen to and answer all of my questions about the vehicle. Wendy and the finance team worked quickly and efficiently to get everything taken care of. By the time the paperwork was complete my new vehicle was washed, full of gas and sitting in front of the dealership ready for me to drive away. The entire experience was quick, efficient and quite honestly the most fun I’ve ever had purchasing a vehicle. Aside from the staff we worked with directly, every associate we came into contact with was helpful and concerned with our comfort. No matter the make or model of vehicle you are purchasing, this is the way car buying should be. When you’re looking for your next vehicle do yourself and favor and call BMW of Little Rock. You will be glad you did!

I dropped my car off monday morning, 1 minute early for the 9am appointment I scheduled the previous week through their website. I called monday afternoon, and a message was taken to be given to my service advisor, since they were “busy” at that moment.I received an audioless video “inspection” of my car tuesday morning with no comment/explanation/direction, although my correct phone number was visible on the form present. I called tuesday afternoon, explained that I still hadn’t heard from my advisor. no apology just a “let me connect you”….where I was compelled to leave a message. again.then I called wednesday morning and had the same experience. no apology, zero empathy, and a message was recorded. then again wednesday afternoon. at this point, it felt like I was being pranked.I called thursday morning, was greeted with mild empathy and finally got a live person on the phone. no valid reason was given for their lack of communication, aside from “we’ve been busy”, which I found insulting. I was given a direct line to him, which when called back went to the collision center. when I inquired about my car, I was told it wasn’t there…bc that person answering the phone just assumed i’d know who she was when the unanswered phones rang through to her. after 20 questions, I was connected back to the unanswering service center.this is the 4th dealership i’ve taken a BMW to (my 6th BMW)…I have NEVER dealt with this type of bs before. I was in a few weeks ago and was looking at buying…there is no way I will return to this dealership. I picked my car up and am having the service done elsewhere.unimpressed by the service I was given. disappointed because I expect better.insulted by the apathy I found present.

They got me an appointment within 24 hours and did the recall and whole car inspection very quickly I didn’t have to wait very long, I would definitely recommend this place and I’ll be going back to get the services I need for my BMW there.

The experience I had at Little Rock BMW was exceptional! The staff was welcoming and extremely helpful. I was dreading looking at another vehicle because of a previous bad experience that week at another dealership. Little Rock BMW and our sales agent Rick Davis were extremely helpful and kind. I would highly recommend LR BMW. Ask for Rick, he is a great guy and will get you taken care of, all of the staff we encountered there was great! I love my Lexus RX350 ! Thank you for making the experience apleasant one.

Great experience Frank is the best! Easiest I have ever had. Training and information on the vehicle was awesome to get training.

I purchased a vehicle from BMW of Little Rock and I have only good things to say. From start the finish, the process was fast and easy. The sales team members were honest, prompt, and went out of their way to make sure I was satisfied. I am so happy with my purchase. I couldn’t have made a better choice.

The team at Little Rock BMW really have it together! We brought our 2020 X5 in for a routine recall maintenance visit. From the time we arrived until the job was completed the Beemer team took care of our needs. We had a pleasant checkin, a great place to sit and visit other BMW customers, and a great cup of Java. The time of repair was exactly what I was told. The car keys were handed back to me and off we went. Job well done guys!!

I have been dealing with BMW of Little Rock for last 6 years and there is no better dealership for any vehicle than these guys. I want to give a special shout out to Antywon my service person. He is amazing courteous, kind, prompt and most of all very smart advisor. I couldn’t recommend a better service advisor than Antywon.

BMW of Little Rock took care of all of my recalls. The only problem I have is, that I dropped my car off the day before (Thursday), made an appointment to do so, needed some small things looked at other than the recalls and had to call out to BMW to see if my car was ready on that Friday The recall part was ready but fixing the review mirror and looking at the TPM light couldnt be looked at until the following Monday. I have used BMW before and my problem is if my car is not going to he ready the next day, call me to.let me know and offer me a loner. This had happened to me before. Jeez

Jack is outstanding in the service department! He absolutely has taken care of our needs perfectly and we always appreciate his help at BMW. We have used him for over 25 years and he is the best! Great job!

Been doing buisness with them for years always helpful amd professional

Professional Service and people in the service department are courteous and responsive, especially Ryan. However, the repair or replacement of a part to address electric battery heating in my X3 PHEV appeared to have fixed the engine light coming on issue but it created another problem while charging the battery. While charging using home plug, the car makes extremely loud noice like the car engine is turned on and running at very high speed, very scary sound. Ryan is very professional and helpful and has asked me to bring the car back with the charging cable for further tests. Hope it will get fixed. Can’t believe this is happening to a brand new car. Hope BMW did not sell me a lemon.

I want to give a HUGE shoutout to Antoine in the service department for taking care of me yesterday! I could not ask for better service ! He went above and beyond to get me taken care of..this is just one of the reasons I buy a BMW. The entire service department is always friendly and willing to assist in any way possible.

Always have a great experience at BMW of Little Rock. Great staff and a top notch showroom and service center

So, my daughter and I went to look at a cute 3 series BMW that she has done extensive research on. We just wanted to see the car in person. While we were snooping around in our workout gear ( not really presentable). The nicest salesman came out to greet and talk with us about the car. I ask if we could look inside the car. He went inside got the keys and continued to serve great customer service. To make the long story short we purchase the car and the great customer service continued from the beginning to end of this transaction. Please stop by Little Rock BMW and ask for Rick Davis if your looking for a premium car with exceptional service. 💛

Great experience, easy to make an appointment, showed me a video of under the hood of my car and my brakes. I felt no pressure to have any additional work done. Everyone there is very pleasant and accommodating.

I was in Little Rock visiting family when my convertible top was not working. I went to BMW of Little Rock and and asked them if they could squeeze me in as I was leaving to drive home in a few days. Ryan was extremely helpful and was able to get me in that day. The repair was completed within 2 days. Thanks a lot.

Very good buying experience. I was able to do all the research and information gathering online, arranged the test drive via text, and my time on site was minimal, pleasant and efficient. Having bought from BMW of LR in the distant past, the new leadership team has made a big difference in my experience. My advisor, Frank, was also very pleasant and knowledgable. All in all a good experience, I would recommend.

Such a great car buying experience with knowledge and friendly staff members. Would definitely recommend to family and friends.

Service was GREAT. Keep up the good work. GREAT SALES MEN.👍

Everyone was very friendly and accommodating, but they had a little delay from their computer during the paperwork. They encouraged me to come back to the Dealership next week to learn more about my vehicle.

Tarik and Fernando did great. Love our car!

I have no complaints. The staff was friendly and straightforward and time efficient.

Rick was my sales guy- he was amazing! I showed him a picture of what I was wanting via text and he reached out as soon as he had one available. He made it a very convenient, quick and easy process!

Antywon took great care of me - friendly, courteous and professional. Excellent experience.

My faith in BMW dealerships is restored! I am the owner of a sweet old 328i and have had many service experiences over the years, both at BMW dealerships and private mechanics to keep my pet in good running order. Thanks to the personable approach of service advisor, Ryan Barker, and of course to the knowledgeable mechanics, this was the best BMW dealership experience Ive ever had. The mechanic posted a super clear video explaining the needs of the car and giving me several options on how to proceed. I was not pressured to fix absolutely everything or to talk with a sales person. Both times I made appointments, work was completed in hours, not days. When my car finally gives up the ghost, I am so much more likely to purchase a new one from this specific dealership, mainly because of Ryan and the overall attitude of the folks in the service department. If I had been a personal family member, I could not have been treated more considerately. Thank you!

Excellent service and follow up. Highly recommended!

I went for service and walked around the dealership while waiting. Large inventory. I found everyone to be very friendly. The service work was completed in a timely manner and I would not hesitate to return.

Excellent customer service! Dylan Long always goes above and beyond.

Whenever I take my vehicle to get serviced they always take care of me. Always professional and courteous.

Absolute best customer service!!!! The whole crew @BMW Little Rock appear to enjoy their jobs. Thanks for excellent service when bringing in my X5.

Fernando Barboza was well knowledged about the car that we wanted to purchase he was the perfect gentleman.and he does his job very well We were pleased to get someone who knew their job well and such a kind soul. Have a blessed day Mark and Debbie Givan.

Customer service was excellent! All of my questions were answered and my vehicle was returned to me in excellent condition.

Great customer service and my car was done in a timely manner. Dylan is the best! I appreciate him and use him every time my car needs serviced. He always gives me a car to drive and communicates with me on what needs to be done, how much it will cost, and when my car will be ready.

Just took delivery on a stunning new X3 M40i that I had custom ordered just 5 short weeks ago. Build time seemed quick and transit was expedient. Big thanks to Fernando for keeping me up to speed with the production progress and the rest of the friendly and helpful members of McLarty BMW of Little Rock!

I’ve been a BMW owner for the past 15 years. Moved here (home to AR) and have been totally disappointed with BMW of Little Rock. The facility is super clean & the service depart. is professional, but no one attempts to know my name. Every time I go for an oil change (since my warranty expired), they find something I need. I believe service is required/pushed to $$$$. The last time they forgot to reset my oil change warning, which is very frustrating bc I live an hour away. I’ve been so spoiled with Jason, Doug, & Scott at Tompkins of Fort Wayne Indiana who always made sure everything was taken care of before the warranty expired. I can’t believe the difference, especially since BMW has such an awesome driving machine, so disappointed. I am trading out of BMW !!🥲

I always receive white glove service from BMW Little Rock and have referred many happy friends and family members too. From sales to finance to delivery/set up & service, I’ve felt appreciated and respected.

Everyone was very friendly and let you shop without being overly attentive but was right there to answer any questions.

The service department made recommendations and answered all of my questions. Great place to do business.

So Monday i had my car towed there and I called to see if they had received it and no one has seen it so I called the row company and they told me what time they dropped it off and where I called again and still no car so I got off work and went there and a Worker name Antwyan walked with me to locate my car aa we walked I said there is my car so we went to it and then we went to find the fob not again no one has it go back inside and the older gentleman has had it since 1:32 when the tow dropped it off as he looks in the system and tells me he was the one who received it.... Literally all day different guys have been looking for it. How they missed the tow or the drop off is beyond me so I was told the man who will look at it get off at 4 so he will look at it tomorrow because as I look at the time its 3:43. Now its Tuesday I called midmorning and it has not been looked at yet so I said okay I will check back later I had my Husband to call later and he was told a Technician was looking at it so when I get off work by that time surely there will be some answers about my car I get there and still my car has not been looked at so I called my Husband and told him he is wanting answer as do I so then a different rep decided to involve himself in my phone conversation which wasnt on speaker he was just eavesdropping and said yeah I got that call earlier and told him it was in the Que to be seen which first of all he was disrespectful for interrupting my phone call and conversation with the other gentleman also he was not truthful because he told my Husband it was being looked at again this is after 3 and it still hasnt I do understand I am not the only customer but if it was that busy I would have understand but someone saying were really backed up and it may be a few days I would have accepted that but going through this is frustrating and it wasnt too busy on Monday when I came because in the service department a couple were working and other guy was sitting in a chair maybe he was on break but either way just be upfront with people my time is precious as well I am truly sorry that one of the men was so busy he has had lunch in the past two days after 2 and the fact he had to eat at his desk I am truly sorry for that but Customer Service is very important and someone has dropped the ball. This isnt my first time here the other visit in the past was amazing and I didnt have any issues.Feeling very disappointed

Antywon provided stellar customer service that met and surpassed my expectations.

Everything about this location was an awesome experience. I am traveling through the town on a roadtrip south when suddenly, I got a notification from my Mini Coopers dashboard that one of my tires is having pressure issues. I panicked. After calling a couple of places seeking quick fixes, Antoin let me know that the location can definitely take a look for me, whereas other locations were much more hesitant. When I got there, Dylan Long took over my case, and had me chill in the back while he did his magic. The lobby has many amenities (e.g. cubicles, meeting rooms, food, and coffee). Featured was also a fishbowl style window pane, where you can see everything that is being done to your vehicle. Turns out the tire was punctured by a screw, and Dylan was able to patch it up/re-inflate the tire for me in under 15 minutes. What was incredibly upsetting was that after all the hard work and professionalism, the location refused to let me pay/tip for their services. God bless these hard workers. When I am ready for the car upgrade, I will definitely come back to this location, cause these folks are incredible with their attitude and service.

My experience at BMW of Little Rock is always a pleasant one! Dylan is great and is very good with his customers!

First person I spoke to was Natalie. She called me to followed up with me about a car we were interested in. She was very nice and helpful. Once we got to the dealership that day we met Michael Blann, our sales person. Michael was nice as well, polite and knowledgeable of the car we were going to buy and answered all our questions with patience and respect!Tyrik (Im very sorry if I spelled that incorrectly) came in and spoke with to and had a lot of helpful information for us and was also very personable, nice and respectful.We purchased our car that day! The next day we ran into a small situation and Tyrik and BMW handled our situation with speed, respect and kindness.We were Lexus drivers for years. We are now BMW drivers and will recommend everyone we know to Michael Blann and the Little Rock team!

Typically fair with routine service charges such as oil changes, alignment, etc. Good customer service as well. Prompt and to the point.

Fantastic customer service! Antywon Hampton is the best!

Fernando was fantastic! Process was easy peasy, we were in and out. Efficiency is a must for me and I was pleasantly surprised. Thank you BMW Little Rock!

Dylan was able to assist me on my work schedule. Drop off early and pick up late. He had a courtesy vehicle ready for me without any waiting. I received text messages and phone calls updating me on the progress of my services. Also took advantage of making payment via web, this was perfect for me.

Great experience! Transparency start to finish.

Ryan B. was so nice and “ Johnny on the spot “ working with us. We love BMW. Thank you for all you guys do.

The staff members were courteous, attentive and prompt. Rick Davis provided excellent customer service!

My experience with BMW of Little Rock was exceptional. The service manager (Brad) and the technician (Glen) were the reason for this review. 10/10 would recommend.

You hear a lot of horror stories on BMW forums about how bad their service centers can be, but I’ve had nothing but awesome experiences with BMW of Little Rock. They always get me in quickly, I never have to wait for a courtesy car, and they even hand washed my car after the most recent service because they noticed mine is a bit of a garage queen.Will you pay more for service here than at an independent shop? Of course, but the convenience and professionalism you get here are well worth the cost of admission.

I had a great experience with BMW services. I did have a few delays in picking up but other than that Antywon took care of me professionally and graciously!!

Cory Hale was my Client Advisor, and he was excellent: knowledgeable, candid, thoughtful, energetic and pleasant. Professional in every way. I’ve owned dozens of cars, and this was the best purchase experience ever. Cannot recommend the dealership enough.

Antwoine is a great service rep. He is very attentive and courteous and always make you feel like a valued customer.I think highly of the entire service Dept crew...always willing to help which makes you feel your business is valued.

Kris at BMW in Little Rock was superb. Friendly, knowledgeable and pleasant to work with!

Saif is awesome! Will always trade with him. Love the X7!

The service team was very friendly and courteous. However, after my service was complete and paid, I remembered seeing service discounts on their website that werent offered to me. Very disappointed! I remember my previous Service Technician, Antywon Hampton, would always say to me at close out, let me verify that their arent any discounts available for you. Sure enough, I checked the website after I left and their it is!!! Missed my discount!!! Antywon was missed today!