Well stocked, good prices, knowledgeable staff.
The manager Ted was extremely rude and wouldnt honer the warranty. Wouldnt recommend unless you want to be treated poorly.
This place is awesome! Because of the employees. Because its just another parts store. The employees have all been great everytime I go.
Ted is my hero!! He saved me so much money. Instead of selling me things I might not need, he walked me through the steps to accurately diagnose my cars problem. He tested everything for me, replaced my wipers, and made sure I had the replacement bulbs I needed. Ended up spending about $30 instead of over $200! This is 100% my store.
The older guy is super sweet!
They are extremely helpful!! i cant remember his name but hes a manager and he calls himself the freshness lol
People are very helpful knowledgeable and respectful
Ted is the most knowledgeable associate at this location! He is committed to doing an excellent job and ensuring you get all of the correct parts!
Customer friendly. Very nice to have help when you need without complaints. Thanks again👍🏼
After years of being in TX, I moved back to the LR area. This morning I needed to find out if my truck battery was in need of a replacement, so I mapped out where to go in the area. I was headed to a similar store; but, missed the turn & saw Advance Auto Parts so I stopped in. The employee, Chris, was super nice and quick. Turned out I did indeed need a new battery. Wasnt happy about having to spend the money now; but, I cant really complain since the previous battery lasted 4 years in the TX heat. I purchased a new battery and Chris had me in and out in no time! Highly recommend! Thanks so much!
Even when theyre busy theyre super helpful and know where everything is in the store and in the back.
Darren was friendly and helpful. All I needed was a turn signal lamp and I was in and out in less than 7 minutes.
Always quick and helpful from GM down to mewest team members, love their services and pricing
Its an auto parts store what more can I say
Just wanted to leave some feedback on the great experience I had at this store today. I purchased an incorrect alternator on advances website and when I went to the store to return it Ted let me know all we needed to do was switch the pulleys from the old one on to the new one. Well we didnt get the spacers right the first time and I had to go back up there. Ted got me fixed up and Ive got the alternator in the truck. Ted did everything he could to make sure the part worked and that I was happy. Really appreciate his help!
This place is awesome. Great staff. Ted is an excellent employee at this location. He is very knowledgeable, nice, patient, and adds humor to all my visits. He is a great value to advance auto. Prices are great. I order online which is easy to do. And pick up right after order is placed. There are always online specials.
They had what I needed and was on and out within 5 minutes.
I needed brighter head lights for my dad and I. The guys working there very helpful. The store was really clean and easy to find what I needed. Thanks guys, keep up the good work.
Great store and great customer service. And easy to use online app and curbside pick up.
Very helpful.unlike auto zone.
Had to get a new car battery after putting it off as long as possible. Ted got me in and out in under 20 minutes and was friendly and helpful.
Just got some gear oil for my scooter and as I was leaving the guy said ( c U 2morrow)🤔 ..........Y u said that huh? Huh?🤐
I limped my truck over there after busting a radiator hose coupling. Juan took care of all of my questions and checked me out and was super nice. A very nice experience on a very trying day.
Horrible customer service. Received attitude about refund from one employee and received attitude from another cuz I didn’t know how to check my own engine light. I said never mind forget it cuz they were rude. employee tried to fight me in parking lot autozone is best
Great Customer Service, 2 bruthas showed gud southern hospitality..
Good service
Experience really horrible customer service today. I will never come back to this store. The man was very rude and don’t know how to talk with people. I which I had the general manager number because this guy need to gone. I had to go to another store to get the problem solved.
What a wonderful atmosphere with great wonderful people u guys rock and i really want to thank juan for helping me out with what i needed. The genuine kindness he had jst blew me away juan u are the real mvp the g.o.a.t u are
The staff at this store are outstanding...had me back on the road in an hour.....went out of their way to help me install a T for a heater hose that had broke. Thank you so much guys...you saved my day!
Ordered online and went to store to pickup. Great coupons. Manager guy was nice and had very blue eyes.
Ted is Ok
Have whats needed any and every single time I go!!
Chris, the customer service guy who helped me with my battery problems went over and above what was expected
Friendly, knowledgeable staff that helped me find what I needed.
Helpful folks. Car parts just cost too much.
Advance Auto is the best in the business..
Jaylin was extremely helpful in getting the battery for my mother-in-laws van replaced very quickly. Big points for both of us!
The clerks are always friendly and greet you when you walk in.
Very nice employees.If they cant fix it, they will send you in the right direction.
Good people working there got me in and out and matched the price of a competitor. How can you beat that?
Got a battery for my truck, they helped me look for what I needed based on my vin#, very helpful.
The great thing about these places open 7 days a week right parts at the right price
Chris was extremely helpful. Resolved my issue in a minimal amount of time.
They are RACIST ASS HOLES...Both Supervisors. Ive Called&reported them couple times😒 Nothing DONE! I told one of them.i was making a COMPLAINT👊he LOL...Said they not going to Do Anything ...so I Decided to CURSE him Out😊I felt Better👊when I LEFT👍
The guys that work there are great they do everything that I need done to my car and always have a smile on your face
Really helpful. Fixed scrapes on a friends bumper in minutes.
Large selection of parts for older vehicles in stock.
Love love love this place. Everyone is always so helpful!
Best customer service by far. These guys are knowledgeable. Awesome!
I got a really deal a on Freon here. Also, if youre signed up for their perks program. You get an additional $5 off. As well as a manufacturer rebate of $15 👍👍👍👍👍
Much more helpful than the nearby AutoZone.
Good place. Very helpful. Got in and got out quickly
Customer service was terrible at the Rodney Parham location.Not a good place to do business. Too many competitors to deal with biased treatment...youve been warned
Great group of knowledgeable guys if they dont have it in stock they can get it for you overnight
Nice
Love these guys! Always helpful and friendly.
A guy named Ted helped me (possibly a manager) & was so professional & informed! Im glad I stopped at Advance!
Had what I needed, in stock, right away, helpfully offered to install for us, gratis.
Ive always had great service heregood prices and friendly staff
The staff has always been helpful and friendly on every visit.
Great Service on a dead battery. Free Diagnostics after install! Thanks TK!
Always easy to run in and get the parts you need ... Staff is helpful and knowledgeable
They had a premium battery at a decent price. Answered all my questions over the phone when i called.
Commercial service is very good. Taken care of everytime
Ted is great with knowing what I always need. And how to help
Marcus was extremely helpful. Ill be back the next time I have an autopart issue
Very friendly and helpful!!
Its helpful
I was passing through and stopped in for some oil and must give credit to the employees. They were very helpful and were all smiles.
Early this Sunday morning, the nice man whose name I foolishly forgot to note, went above and beyond when I was in a pickle. I will make this my go to auto parts store. My name is Alice. Thank you, Sir!
This store is OK. Auto Zone is better and is right down the street.
Great staff. Very helpful people.
The techs here were very helpful, friendly, and professional.
Helpful
Great parts. Great people.
They don’t refund your shipping. If it isn’t in the store then don’t buy it from them
They have closed the pine bluff store.
Very good people work there good service!
They are affordable in Fair highly recommend
Got help fast.
Fair service, most items in stock though sends overpriced by comparison to Auto Zone.
Very knowledgeable sales person
TK took care of me and made me laugh while he did it. Wouldnt dare go anywhere else!
Mr. Ted was awesome.
Nice store with good service.
One of the best Advanced Auto sites around
Were helpful associates
Always awesome thank you
Problem that I was having was resolved Salesman was great
Great service.
Always helpful and friendly.
Guy told me false info.
Pretty much high cotton.
Great and helpful employees
Good customer service
Good customer service
Bought a new battery. Wrong application, store would not return, even though battery was never installed. I will never do business with this company again.