Scott was very helpful!! The other gentleman there I didnt catch his name, the one with the baby was pleasant and helped with entertaining music for my grandson! Thanks guys!

Best experience ever. Young man named Mario helped me with my project, he explained everything with patience and a smile. Clean and respectful. I highly recommend.

Have been a customer since 2013. Went in today to switch from an Samsung to an iPhone said I had to have everything transfered over, was told it might not be possible and kept trying to sell me this that and another instead of what I wanted. Only one other customer in the store. Left and went to Verizon and they say it is no problem to do what I want done and they are very busy. Guess everyone already knows where to go

After only a month and 3 days the phone I purchased quit working. Dropping calls. Lagged connectivity. They cant help me.

Every single star is for Ethan great service!

Not happy, charged me for the next month before it was do and will not give a refund. They like to steal!!!!! Took 3 1/2 hours to get a new phone. Said he would credit the next month and never did.

Got fed up with Verizon qnd went across the street to US Cellular. Amazing prices, phones, and staff. Were forever a US Cellular family!

That feller was about as lovely as a dead fishI take it he dont want to buy a thing.

They help u when u cant do it. They are polite and clean

Colby Bausch is absolutely amazing hands down !! great customer service very helpful & nice !!

I was helped very quickly with a complicated problem. Excellent service!I only wish I remembered the young mans name, he was awesome.thank you!

Awesome service and great people

Its was a fast quick and flawless service was a great experience and I truly learn everything about the my plans. He answered all my questions no matter how silly. The worker name was Derek my best us cellular visit

I wish I could give this store more praise! They are amazing, I was in desperate need of assistance after cracking my screen and having a blacked out screen and needing it for my job, I was so frustrated after calling the support line for US Cellular which I would give 0 stars, and 0 praise. A team member (Mario I believe) went above and beyond to satisfy this customer! I was so impressed with his understanding and kind attitude, he not only helped me but when he noticed my frustration he let me BORROW HIS OLD PHONE HE HAD ON HAND to connect to my Apple ID so I could drive to a repair store and repair my broken phone and he was so fast and efficient with the service. He did an amazing job helping me and ensuring everything was fixed and in order. With no fees and compete honesty I had my phone back up and running in a matter of hours- which could have taken a week if I would have done it any other way. I’m so thankful for the service I received here! If you ever need amazing service and customer appreciation please go here! Thank you Mario and US Cellular!

New phone, 25 minutes!!! Love you guys!!!

The customer service at this location is amazing. Everyone that I have worked with there is always friendly and extremely helpful. If you have any question on your account or need a new phone I highly recommend working with Angela Aberle at this location. She is always eager to help and has been able to answer any questions I have.

Derek W saved the day by spending time to assist me byfixing an app email issue. He was very patient and helpful. Kudos!

If you are thinking about switching to US Cellular I wouldn’t do it! Their referral program is a lie and you will have to waste a ton of your time fighting to get your credit! Everything they told me was a lie and they aren’t any cheaper than Sprint. At least Sprint gives you perks like free Hulu and AAA!! I wish I wouldn’t have taken my families six lines to USCellular. Now they have us in a contract!

Got a new phone, had very good help getting set up

I get great service here

Tiffany is a great person to.work with easy going she quick of how she help us with a new phone activated out the door in 10 mins

Jay Rogers at the 5310 O st. Lincoln NE store is the most awesome and unbelievable Retail Wireless Sales Consultant. He has helped me out so much. Unbelievable customer service. Thanks US CELLULAR and Jay.

Just trying to pay my prepaid phone bill and of course they only ever have 2 people working and as usual got to sit there for 30 min withy 2 kids while they chit chat with new customers. They really really really could use a kiosk machine.

Superb staff, friendly help and great service!

Had to wait 40 minutes but good visit.

Came in to get a ZTE tablet and was fast and easy process

Their customer service is excellent. I had to wait a bit for help but the problem I had was taken care of.

Waiting for a rebate to get back to us, we to are getting the run around on this, whoever we keep talking to refuses to help and tells us we have to talk to the person who set us up on service, which we cant ever get should of or get a call back from. You people need to be more customers friendly and find out for your customers other wise u wont have any. P. S. Get a clue on what ur doing

On game day, it wouldnt hurt to have, at least, three to four CSRs. Was there right at 10am and had to wait 35 minutes. Once I was helped though, I was in and out.

Love this place nice polite people

Always so polite and helpfull

They went the extra mile for me when I needed help.

Excellent customer service.

Being new to Lincoln for six months now we have had nothing but excellent service from the 52nd & O Street branch. From new service to troubleshooting on a new phone the techs were professional, friendly and resolved every issue. Thank you, US Cellular!!!

Very helpful as usual

After gong to the north store first and having the worst experience ever; Ian made customer service look easy! Thank you

Representative from us cellular helped clear up issue with new phone. Know

I like US Cellular

Very hopeful

Very good

Great!!!