As a customer, the service at Thorntons was very good people there are very friendly. Very satisfied with Thorntons service, I would recommend anyone to do business with them.thank you.
Needed warranty oil change and everything looked at, they got me in while I was in town, great service.
Excellent service! Skip Michaud was a huge help with getting the new purchase done quickly! Very satisfied.
Great people to deal with.
Awesome dealership friendly
Awesome place, good people, awesome service.
Thanks for fixing my tire ... Excellent Customer Service
I had driven up 5 hours and found a screw inn my wheel. The staff at Thornton brothers stopped what they where doing and accommodated me immediately. I know a tire plug is no big deal but it is when your that far from home. it is a big concern. Thank you guys i really appreciate it.
Friendly people, I have purchased 3 new vans and 1 car through them.
Excellent sales and service teams!
Great customer service, Skip was awesome to work with and made you feel welcomed. True to his word. He took time to explain all features of the van to my mother in law. We traveled from Caribou to Lincoln and was well worth the travel. Will definitely be returning customers.
A great company that we have come to highly trust over the last few years of doing business. They are professionals in all aspects of their work and we have always been able to rely on them for quick response time and thorough work.
Dealt with them through work. Excellent family owned and operated dealer with excellent service. When I am ready to buy something Personally, I will buy here.
Great place to buy your vehicle. Best experience Ive ever had. Thanks Bill Thornton.
We strive every day to treat our customers in a fair and honest way. Sometimes estimates are just that an estimate. Many times you find other issues after tear down. We are happy to explain charges at anytime and customers can choose what they want repaired or not repaired.
Do NOT go to the service shop. Terrible! I recently got a clutch replaced there on my 2008 Dodge Dakota. Let me say Im a Operation Iraqi Freedom Scout Veteran that has knowledge in vehicles and parts. I was given a $1600 quoted, by the Service Manager, for parts and Labor. I agreed and also requested a oil change. I was aware of a knocking sound at the front of my vehicle and wasnt too concerned about it, for I had just replaced the upper and lower ball joints, both tie rods, and sway bar links. Mid way through the repair (a couple days of being in the shop) I get a phone call saying that I needed to also replace another part. At that time I made it clear that I didnt want to continue to go through a increase of cost while my vehicle lay in parts and they raise the cost. And they did! Over $400 more, putting me over $2000! then they gave me a quote to replace a front wheel bearing. Which led me to believe that was the knocking I was hearing. The part quote was for $369 for a Mopar part and they didnt indicate anything else wrong with the vehicle. I found a Moog (lifetime warranty) for $170 at a parts store. After a week of not having a vehicle the sound has worsened and I buck up for a new wheel bearing and replace it. Nothing changed about the sound the front was making. These guys misquote, diagnose, and customer service is terrible. Did nothing to rectify the situation. Never AGAIN! Put these con-Artists out of business! Oh, by the way, NO CASH DISCOUNT!!! What?!? Good American Car dealership that puts credit on the same level as cash.
I found this place to be incompetent. Despite my patience and manners they put me at risk. My check engine light came on and I took my Jeep (while still under warrantee) there to be seen several times. I had my oil change and my inspection sticker there too. I asked them at least twice to see why my air conditioner wasn’t working. I left there with still no ac working (I didn’t notice right away since it was still cold out at the time) They sent me home saying my Jeep was safe to drive with the check engine light on. Then proceeded to take a month and a half to get the part they needed. I called for an update right before the 4th of July and they said they’d check and call me right back. They didn’t. I figured I’d call back after the holiday and then I broke down 3&1/2 hours from my home. I had to be towed to the nearest dealership for it all to be taken care of. To find out my tires were in dangerous condition and the dealership that I ended up in took really good care of me. Roadside assistance was great and the other dealership changed my tires and fixed my (recalled) cooling fan and fixed my air conditioner. But I had to break down and have another place take pity on me to get it all fixed. I’ll quote the woman at the other dealership. “This is still under warrantee, it should be running like a top” she was right. I took my Jeep in to be seen and way too many times for all this to be overlooked and they were fully aware I travel around a lot and they jeopardized my families safety..
Awesome and dog friendly..my pit got all kinds of ❤...will be back in the futureThank u
Amazing customer service. They took right care of my vehicle that was in an accident. Towed it right away and were very reasonable on the charges.
Sales manager very helpful during a very stressful situation
Skip is a very nice guy who explains his vehicles well and can help you make a decision regarding what vehicle would be the best value for you.
Always get great service at Thornton Bros!
Told they were going to contact me about my injuries of parts and a week after waiting for no contact. Still waiting for no contact. I gather that they dont want my monertary units for the parts I want,
Got me in on time and I got all work done on time
We always had good results with them. Its still a car garage.
Great Service and a great place to buy a Vehicle.
It was great,they did a good job
The best place around for sales and service!
Bought a Town+ Country from them, and been excellent to do business with. Thank you Thornton Brothers
Great place find car truck
Good shop with nice friendly employees
I was going to buy a car there and a different sales person sold the car to somebody else while I was getting financed. They said they were sorry you would help me find a different car I said no thank you. I will never go back there
Excellent place to get a vehicle
They do a great job!
There honest
Very polite sales person
They wont drop the price on a Jeep so I went some where else and got one
Too expensive