I ended up having a situation with my vehicle that needed to be taken care of pretty quickly. Thankfully Auto Connection attended to my situation in a timely manner and very willing to help me out. Thank you all so much for the help and speedy work!! Very satisfied customer here!!!
They did a great job. Awesome staff! Would and have recommended 100%.
Friendly and professional and honest customer service. I recommend them to anyone for the best service in town.
Had a great experience here! Everyone was very friendly and they took their time answering my many questions. I really appreciated this as someone who knows absolutely nothing about cars! My car was evaluated and repaired within 2 days after dropping it off without a prior appointment. Ill definitely be back!
When my Ford transit’s alternator went out 12 hours before my vacation I was in quite the pinch. Fortunately, the staff at the Auto Connection helped us out and took care of the van while we were away.Not only did they fix my alternator, but they found the source of the issue and did additional testing on my computer to ensure there was no damage there. They also fixed the drainage system that caused the problem in the first place so it wouldn’t happen again.When picking up my vehicle later they showed me under the hood exactly what the issue was and what they did to fix it, so I know to look out for this in the future.Overall, very friendly, competent, and honest staff. I will definitely be giving them my business in the future!
Awesome service. Honest estimates.Friendly staff
This place is awesome!! I never talked to them in person. They took the time to tow my car in. Didn’t had to pay the towing guy since it was in service. They checked in on me while I was at work to give updates. Car needed ac hose fixed, coolant flush out, and tire rotation. All for a grand total of only $650 including towing. I’mA single gal that works two jobs so for me that’s a decent price!! Including the towing!! They even talked to my mom over the phone to make payment. They messaged me where my keys were for pick up. Very professional and I so recommend. I’ve gotten ac hose replaced before and cost was around $1,000. Also this was my first time going here as well. Good job 👍
My brakes started grinding metal on metal randomly one morning and I had to drive back to Omaha that afternoon. Pete got me in and fixed my car for me in time to drive back home. Very professional and straightforward with you. They even followed up to see how the car was doing the week after. Nothing but thanks and respect for Auto Connection
This is great thy really know what there doing
Their pricing is higher than other places and I question their list of things that needed to be repaired. I did have them repair one of the things on the list so I could get the vehicle to another mechanic to get a second opinion, and the one thing I had them repair ended up breaking. They did offer to fix it again for free but I didnt want to risk it so I had another shop fix it. Im sure if I had an established relationship with this shop my pricing and experience would have been better.
The Auto Connection is the best repair shop Ive ever dealt with. My car had a couple of bad leaks (coolant and oil) that I needed fixed right away. I called them for a tow and they had someone to my house in less than 30 minutes to get my car. Not only that, they got my car fixed a day earlier than what they told me. Pricing was fair for the amount of work my car needed. My car has been running the best it has in a long time. They did a good job with diagnosing and repairing the issues it had. The staff were friendly over the phone and in person when I picked up. They called and provided updates on the fixes needed and when it would be done. Even texted me to check in and make sure everything was good after. Fantastic experience from start to finish. Very fast and reliable company that you can tell cares about the customer. I wont hesitate to bring my car back to them for future work/service. Definitely recommend!!
When my car broke down I was sure it would need a new transmission. The Auto Connection went above and beyond. They explained everything to me. They are honest and fair. I will not take my vehicle anywhere else.
Love, love, love my personal crew at The Auto Connection. Or family have been customers for years. Not only taking care of all service needs for myself and my elderly mom. But also secured both of us high quality, reliable used cars when needed. When Mom got in an accident they went the extra mile to find an identical car for Mom so she wouldnt have to try and learn a new instrument panel in order to drive. Everything located just like the car that got totaled. Made the transition to new vehicle easy peasy for her. I have bought 2 cars myself. When one car no sufficient for new job, and repairs not a good bang for my buck. They put me in the perfect vehicle, excellent price, reliable, and a much better fit for needs at job. Loved that vehicle, then this past February someone decided to total that vehicle. Once again the staff at Auto Connection was there. Referring me to an excellent body shop, which handled the insurance company department dealing with damages. And the Auto Connection, once again, made sure to put me in not only a newer model vehicle again suited perfect for my needs at work and personal plus reliable and affordable on my limited budget. Did I mention going the extra mile for customers, I get timely calls making sure everything is running ok, and reminders maybe it time for that oil change. I tend to alway say, well next pay check, but the keep me on task so not just my vehicle but moms car too, keep running in tip top condition. They are very mindful and thoroughly inspect when serviced. Always letting us know of an issue to watch, as in future will require service. No unessasary repairs unless needed. Thanks to everyone at Auto Connection!! #1 in Lincoln.SHANNON MURPHY
The Auto Connection is a trustworthy and affordable place to take your vehicle when needing repairs. We often take our vehicles to the dealership for regular maintenance, and had a repair that would have been costly. In an attempt to do it ourselves, we realized it was more complicated than it appeared. We searched for local shops and someone recommended The Auto Connection. They were willing to work with us, explained the problem, gave a very reasonable estimate, and got the repair done quickly. So glad to have found them, we will definitely be back. Their customer service is outstanding.
We were very pleased. Our car broke down without warning over a weekend. We were in town to visit our kids and we needed a shop to fix the car quickly. After calling around to numerous shops, Auto Connection was able to fit us in considerably less time than the other shops. They diagnosed the problem quickly and kept us informed the whole time. They were able to fix the problem and they drive it to make sure it was actually fixed. Have already recommended them to others.
Pete, Rick, and their crew were helpful and welcoming to a couple of strangers passing through Lincoln and in desperate need of Diesel engine work on a Mercedes Sprinter. They had us repaired and back on the road in record time in spite of collecting our needed replacement part from Kansas City. We’re very grateful they were so easy, professional, and reasonable to work with.
The Auto Connection is great! Pete and Jeff were very helpful, especially for me as a college student who knows nothing about cars. They made it easy for me to understand and communicated what the problem was and pricing very well. Living on campus, it was especially convenient for me because when I dropped my car off and picked it up, it was only a 10 minute walk from where I live! Will be going here again for future services.
I was travelling with a group of girls to a camp in Lincoln when my car acted up. They squeezed me in and fixed the problem so we could be safe. Thanks to all!
Lady and the desk was nice but the mechanic treated me like a child. They did not fix the car as insurance had it totaled
I usually pick the wrong repair shop but got it right this time. The turbo and vacuum pump on my mini went out during a visit to Lincoln. The Auto Connection found the problems and quoted a price in line with prices from the internet. Pete and his mechanics fixed the mini for the estimated cost.I was pleased with the work and used the Auto Connection a second time for another repair. My mini is now being used by my granddaughter at the U of Nebraska and we will continue to use the Auto Connection for repairs.
Great service, got me in as soon as I called. Gave me a detailed description of the problem with my vehicle. Very easy to communicate with. Car was done the next day after taking it in. Will definitely be coming back in the future. Would highly recommend.
Im so impressed with the customer service at the Auto Connection! I brought my vehicle in back in October for an oil change, tire rotation, and to diagnose a check engine light that had recently come on. They were able to diagnose the problem as a blocked catalytic converter and O2 sensor. When I came in to pick up my vehicle, Pete not only described the issues they solved, but brought me back into the shop to show me my old, blocked catalytic converter and the cracks that were in my muffler causing rattling noises. They took the extra time to get me the right O2 sensor for my Cadillac after the part they received wasnt correct. When the check engine light returned reading the same code, I brought my vehicle back in to diagnose and they were able to perform a software update that cleared the code free of charge. As a student who is new to the area, I appreciate the transparency, honesty, and thoroughness at the Auto Connection. I recommend highly.
The control arm was broken off and he let me know it was unsafe to drive, he took it in the shop that day!!! It did take a little longer than I expected, but it is fixed COMPLETELY! They were very professional and friendly! Five stars!
Very professional and timely about work on my car. Had a ton of issues and they worked with me the whole way.
Wonderful place! I initially came here to have them inspect a car from a used car dealership before purchasing and they were nervous about some electrical problems it was having and recommended me one of their cars. They explained that they keep a small number of cars for sale that they have personally fixed up and vetted. I ended up purchasing a 2008 kia rio for a great price and they gave me a discount on replacing the windshield which had a crack in it. Recently i went back in due to some squealing and trouble steering, they ended up having to replace the front two tires, and align them. I brought it in Thursday morning and they said that it would likely be done in a few days but They were actually able to have it all taken care of the very next day! The people at the auto connection are nice, kind, sincere and fair. Would definitely recommend!
I went in to get my car checked because it was shaking so violently. I was literally freaking out because I thought it was gonna be at least a $300 repair. Come to find out it was just mud, dirt and ice. They fixed up my car really quickly 30 mins and even test drove it to make sure it was safe for me. The repair only cost me $125. They really went the extra mile and I appreciate that. 5/5 Stars. Thank you so much !!
My experience was awesome! Having the vehicle you depend on not work is far from fun. Yet, The Auto Connection, makes it easy to get your vehicle in for a tune up!
I was on a road trip and had some issues with my car and I needed to get it fixed ASAP. Most shops apologized and and couldn’t take the car in the same day. However, Pete told me that I can bring the car over, although when I got there the garage was full with other cars. They fixed the car in the same day.Great shop and great people 👍🏻
I am always pleased with the great service from The Auto Connection (Lincoln, NE). Never disappointed! Today another great experience. Thank you and Happy New Year!!
I had a wonderful experience here. This was the first real mechanic issue that I had to deal. There are many different mechanic shops in the area, however I am so glad that I chose this one. They answered all of my questions and were able to get me in right away. They also followed up with me after I picked my car up. Very honest and reliable people.
This place is great! They worked really quickly and were very friendly and helpful. My car was originally towed in and they were very upfront about what needed fixed right away and what could wait.
The Auto Connection in Lincoln has never let me down. Their service and individualized care for customers is an ideal representation of what quality hospitality should be. Pete, the mechanic, will personally call you up to inform you about your hot rod (aka. vehicle) and the front desk lady will always make you feel welcomed and at home. They remember you by name and make a strong effort to remember your cars history. I can personally say that they will never give up on your vehicle. A few months back, my sisters car battery was continually being drained by the GPS system. THIS IS NOT MECHANICAL! Regardless, The Auto Connection worked on her cars system for multiple weeks trying a variety of different options until they got it fixed, and boy was it a story. Ive also trusted them to look after my vehicle for a month and a half while I was away in a different state! They treat you like family and I highly recommend you service your vehicle here. P.S: Students get a discount if you show a school ID!
We were looking to get my sons car tuned up while visiting from out of town. Several places werent able to see us but The Auto Connection was able to get us right in. They were prompt with following up with the necessary recommendations for work on the car and a few hours later they were done. I loved getting the print out at the end with colored pictures showing what was done and what to keep an eye on. The customer service was also excellent. I would highly recommend using this company.
Tried to keep personal property, accused my son of intentionally blowing up his mirror. Expensive! Not professional at all.
I’m not from Nebraska but got stranded near this shop. I brought my Porsche Cayenne in and they gave me the option to overnight the parts and got my vehicle fixed immediately. Straight forward, quick, trustworthy, and kept me in the loop about everything. Highly Recommend!
I had a fantastic experience getting some oil leaks repaired by the auto connection. Prices seemed fair and they were able to look after me in a timely manner. Highlight for me was the professionalism. Communication was great and they seemed interested in my satisfaction with their service - an auto repair that actually seems to put customers first!
My daughter left her car there to get fixed an she got put into the hospital suddenly, they made us feel like family they towed her car home so we had no worries, an they were very concerned about my daughter I cant thank them enough they were my Angels that day we were so lost THANK YOU ALL!!!! God bless you an my daughter is doing great !she just got home finally
The Auto Connections represent them quite professionally. They did a good job of fixing my car in a good timely manner as well. They even reach out to check on the quality of their own work!
Auto Connection has always given us professional timely service. They have often figured things out better than others, thereby saving us money. Once they arranged their schedule to help us make our vacation departure on time, going above and beyond the call of duty. Thank you Auto Connection.
I had an issue with my vehicle. The folks at The Auto Connection helped me get it towed to them, fixed and back on the road in no time. They worked fast and were extremely professional. As a fairly new resident this was my first time working with them. I will certainly go back to them if I ever need further work.
Great service with a reasonable price. They provided more suggestions after the inspection ! It was a great place for a new driver! If I have other problems about my car later, I will definitely go to the auto connection again.
This company truly lives up to their promise of providing excellent customer service, timely & quality car repairs at a fair price. Theyve done several repairs on my 2004 monte carlo in the last 5+ years. Theyre always fast, efficient, & very well priced. They truly make customer service & quality car repairs at a great price their priority! Definitely the best locally owned company Ive ever used! I would highly recommend for all your car repair needs.
I brought mine and my partners vehicles in a little for an oil change and the staff here were very respectful and understanding of our situation.They did the change and helped recommend other problems that arose during diagnosis.
I was passing through Lincoln on a cross country trip and encountered transmission problems. Pete and the staff were able to get me in quickly and arranged for the transmission to be rebuilt and reinstalled in just a couple days. Everyone was friendly and professional. I highly recommend them. Go HUSKERS!!!
Great customer service. They always seem to do know what they are doing. I dont feel they are trying to trick me into spending more.
I was referred to Auto Connection by my friend Duane. Pete, my mechanic, was great! Prices are affordable and they were quick and efficient! Would definitely use again and if others need work done The Auto Connection is for sure a great choice! A++
I was able to get an appointment within a couple of days of calling. They were super professional and quick to do the repairs. Would absolutely recommend this place!
I have taken my cars to auto connections for several years and have always experienced good outcomes. They would even take me home and pick me up when necessary, very good customer service. They have managed to keep my cars in good condition at a fair price and always on time. I appreciate their professionalism and good workmanship.
The only auto repair facility I have ever fully trusted! This company truly cares about their customers and provides honest amazing service. Ive taken multiple vehicles to them over the years. Great friendly employees!
My first experience with the Auto Connection was a good one. Was having 4 wheel drive problems on my Jeep Wrangler, they got me fixed up and kept me informed on what they were doing. I would recommend these guys!
Hey, These guys are are great! They took care of 2 of my kids Jeeps. Everyone I spoke with was courteous. They clearly communicated what the issues were and helped me understand the costs involved. They asked what work I wanted done and did a great job in good time. The inspection checklist with pictures is incredibly helpful. I would definitely recommend these guys! Keep up the good work.
Way too expensive! When I asked to break down the individual prices on what was wrong with my vehicle the guy kept telling me the cost of it all and was hesitant to break it down for me. Seems like a place that will take your money!
They were good they had a great price and they were very expedient in the fact that I took it in this morning and I got my car this afternoon love them
My sister and I have taken our vehicles here a few times to have work done and they always do a wonderful job. Its stressful trying to find a good and honest mechanic. Ive had my fair share of overpaying and paying for services I didnt need but Ive NEVER had that experience here. Theyre honest and explain whats being done. Theyre also the only mechanic Ive been to that gives you a print out with images of what needs to be serviced, why and how soon you need to address the issue. They also help take the stress out of buying a used vehicle by doing a pre-purchase inspection. Ive used this service a couple times and so glad I did. This is by far one of the best shops in town for friendly, fast, reliable and most important, affordable services.
Ty so much for getting me back on the road quickly!!
Called on Tuesday. Dropped the car off on Wednesday morning. Had new brakes and serpentine belt by about 3 p.m. that afternoon. All of it done at a reasonable price. Super helpful and nice people. Really great experience. Would definitely come back in the future.
I have only ever had extremely positive experiences with The Auto Connection. I find the staff very trustworthy, honest, and personable. I feel that their pricing is fair, and they always get the work done in a reasonable time while giving me updates via phone calls. I would definitely recommend their service to anyone.
Amazing customer service and honesty. My car has had some consistent clutch problems, and they were able to get it fixed at a very reasonable price. They also showed the exact part that had broken and explained the reason why it was causing problems, which was very helpful! Would highly recommend them.
The brakes on my 2012 fusion were not working properly. Took it to a local shop shop in Lincoln and after It sat there for 3 weeks and paying them over $400 they said they repaired the brakes but when I started the car it had no brakes and they refused to do any additional repair. Auto connection properly diagnosed the problem and repaired the car in a few days. Would highly recommend
Have been a loyal customer for over 10 years! Wouldnt trust anyone else to work on my vehicles. Great work at a reasonable price
I had to go back 4 times to fix my car for the same problem over and over. Spent over 2000 before they finally got it right. They also tried to charge me for a tow even though I drove the car there. They just thought I would not see it on top of all the other expenses. Worst shop ever. I also take my oil there to get changed and they did not fill my other fluids like they were supposed to. I wouldnt take my car there but since my job makes me take my work vehicle there I had to. Now we pulled our file and found a way better shop. Now you say I wasnt at your shop? You know exactly who I am because Ive been there 4 times this month alone. We bring all our cars to get fixed there. I walked in the other day after the car broke down again 2 miles away and you said I hate you. Do you remember now?
Customer experience was the best i have ever experienced. The mechanics are very knowledgeable and they explained things so i could understand everything they were talking about. I will definitely will be back.
Recently I again took my car to Auto Connection for regular service, but asked them to do some overall checking to see if there were other issues that needed attention. There in fact were several items that needed attention, which they explained to me in detail. They also recommended which problems were most critical, and which could be done later. All the work I requested was done very efficiently, and I was provided with an extensive written summary for my records. As usual I was very satisfied with everything that was done, and the car continues to run great.
WOULD NOT RECOMMEND!!! THEY MESSED UP MY CAR! NOW ITS OVER HEATING AND ALL I DID WAS BRING IT IN FOR MY BRAKES TO BE CHANGED!!!!! HOW DOES A CAR START OVER HEATING WHEN ALL I WANTED THEM TO LOOK AT WERE MY BRAKES?!?!? DO NOT GO HERE!!!! MY CAR WAS PERFECTLY FINE BEFORE I BROUGHT IT HERE!!!!
The shop was fair and communicative. Pete took the time to explain what was wrong to me and was sure to promptly call me with updates all along the way. Would recommend.
I went in for a wheel bearing check & replacement and got a call that my radiator reservoir was almost empty, said they would figure out why, sent me pictures and said it was my water pump. They also found that I needed a transmission flush and brake flush... My car is 7 years old and I have driven over half the country in the last year and Im very appreciative of the maintenance of my car and the kindness of the mechanics at the Auto Connection.
Auto Connection helped my family out immensely when we were 1500 miles from home and our water pump blew. The team got us up and running in a couple hours and back on the road. Great service, great price! Would reccomend.Thank you!
My tire fell off my car on Thursday morning on the way to work. All the tire stems were sheared right off and I could only find 2. Since my car was moving when it happened my fender bent up and ripped off in a spot. AAA suggested The Auto Connection because it was in my toeing radius and they accepted AAA. They fixed the tire, found a fender that matches perfectly and fixed the noise Id been trying to find. My car was done and ready to be picked up by 5 on Friday and cost half the price I was expecting. I will use them again!
The people at Auto Connection are great. They are knowledgeable and honest. They communicate with you about your issues and offer solutions.
We have used The Auto Connection exclusively for a number of years now. They are friendly, knowledgeable and their customer service is exceptional. In our experience, finding an auto mechanic you can trust is worth it’s weight in gold. We recommend them very highly!
We have used auto connect for my sons SUV a couple of times. He 8 hrs away from us attending college. As a parent, we have had great service from a far. Weve trusted them to do quality work while providing a honest estimates of work that needs to be done.
I had a real head scratcher of a issue but Pete and his team never gave up and figured it out. Best of all it was so minor of a fix once they found it that they didnt charge me anything. They are great to work with and fair priced. I like the family run atmosphere and that I am supporting local by choosing The Auto Connection.
The Auto Connection was very helpful with my car repairs, they informed me of what was necessary to fix. They included a 10% discount and were able to get my car done earlier then the estimated amount of time. When I picked up my car I noticed my maintenance required light was on, so I went back inside. They immediately had someone come out and realized that the display needed to be reset. They were apologetic that the light was on and quickly took care of the issue. Looking forward to doing business with them in the future!
Very friendly staff, always get the job done.
Best auto shop in town! Always has lower pricing for any work that needs done. Went for an Oil Change last visit and I got a full inspection and not a charge for it. They gave me a comprehensive print out of all that they checked and with the problem areas they found they included pictures. No other place has ever done that for me. 10/10!
I have gone to auto connection for several years and have been satisfied every time. They are very honest and have even talked me out of unnecessary repairs or told me I could postpone repair for cost effectiveness. This seems to me as a rare quality in any business!
Very consumer oriented, they understand that people are busy, have to work around schedules, so they make it easy to do business with them. All work is done as promised and they contact you with any questions. I highly recommend them.
Friendly and professional mechanics. Explained in terms I could understand of what was done and why. Prompt service, on time, and great staff.
Very Knowledgeable about all service needed on my Ford F-350 Diesel and all our other vehicles, all repairs needed were quoted before hand were no more than that . Very friendly and helpful and dependable service resultsBob
I have had a significant amount of engine issues and the people here have been so helpful get my truck ready to drive every time its been in. They are always able to get me in when an issue arises and have a great turn around time. I have nothing but great things to say about the team here.
Great service!
I LOVE the Auto Connection! I have a 14-year-old car and they keep it running like a top. If they recommend a repair, I absolutely trust their word and take their recommendation. Id like to drive this car for several more years, and I know thats possible because I have Auto Connection to help me take care of it.
I have used the auto connection multiple times. Pete, Cinda, and all staff are the absolute best. Excellent quality mechanical work and they stand behind what they do. I will always bring my vehicle here.
The entire crew at the auto connection is first class, I dont trust any of my vehicles going anywhere else. Have used them for years and will continue to go back!
I have used the auto connection multiple times. Pete, Cinda, and all staff are the absolute best. Excellent quality mechanical work and they stand behind what they do. I will always bring my vehicle here.
My brake line ruptured about two weeks after my water pump failed. The joys of owning a 2001 pickup. Auto connection was not only thorough but fast! They got me back on the road same day! Full inspection and great technicians. Friendly and helpful great work and good price. I’m definitely a customer!
Excellent service, they were able to get what my very difficult repairs done in a week, and they kept me updated and were wholly professional about it all.
Quick service at a reasonable price. Car is driving like new again.
Great service! Always come to get the oil change in my car. Usually only take an hour or so and really close to downtown so I can go run errands while they work. Always coming back here for service as long as Im still living in Lincoln.
Great Mechanics and Awesome service you won’t be disappointed
I went to The Auto Connection to get my front windshield and my passenger window replaced. I was in Contact with one of their technicians, Dane. He was very helpful in getting my truck in the shop in a very timely manner. They were very fast, and did an excellent job. I will be returning for all my automotive needs
Ill be a returning customer
Friendly staff and personal attention. Our family has had a variety of sporty foreign cars and over the years Auto Connection has taken good care of all of them and for the right price.
Quick and affordable 👍
The service they provide is best in town. There isnt another shop in town I would trust to take my car to. And that includes dealerships.
Really great experience. Quick. Great customer service. I would highly recommend this place.
Ive taken my car here several times and had a pleasurable experience each time. They are friendly to work with, and they walk me through any issues with my car and are happy to answer my questions. My car is almost always done the same day I bring it in.I definitely recommend them!
Im overwhelmed by the service Pete and the crew provide. When my previous Saab mechanic retired I was baffled, but along came Auto Connection. Not only do they service my Saab but also see to my Audi. Fast, thorough, knowledgeable, and really friendly. Thanks, guys!