This is the best auto body repair operation out there. The employees are extremely courteous, engaged and honest. The entire building is immaculate. Even the floors of the shop where the autos are being worked on. The work on my vehicle has always been above and beyond . Best of all the experience is consistent and top notch. 5 stars are not enough.

Great customer service. Friendly technicians. Always take my vehicles there for body repairs when needed.

Disappointed in service, slow responses and anytime the had a offer on parts, they wouldnt be available and had to pick something else.

This place fully explains what they have to do and the reason why! I am not sure why they needed to replace the whole door at a very high cost with their explanation. However I was able to find a body shop out of town that can repair it at a much lower cost. Note! This is for a 16 year old suv! They do not report to CarFax (A good thing).

Never would I recommend anything other than the front desk receptionist! She is the sweetest woman and that was the highlight of my experience.After I crashed my vehicle, they wanted almost 10k where as another auto shop have me a MUCH lower estimate and let me make payments on my vehicle.

What an awesome experience from beginning to end! Dealt with the insurance company for me! I loved the pictures updates as the work was being done. The detail at the end was amazing! It is now a brand new car again! Thank you for the wonderful service!

We had an unfortunate run in with a raccoon and had front end damage to our car. The team at Collision Concepts did an amazing job on the repairs, and they were great to deal with throughout the entire process. The car looks great and we are very pleased. Highly recommend!

Excellent work, service and support from all staff at this body shop. You are treated like family and they are very accommodating and flexible for all your cars service needs. Highly recommended!

My pregnant wife had her rear bumper come undone (prior accident, my fault) on her way from STL to Chicago. She pulled off to get it fixed late Friday afternoon and this wonderful shop did it at no charge. Thats really kind and Id gladly give them money for outstanding service like that--they earn it.

They take pride in their work and are very thorough.

Asked about body rust on my truck fenders and got a solid honest answer. Ended up not having them do anything, but really appreciated the honest answer. Earned my trust.

Once again these folks had amazing service! I had to get a new bumper (after a semi tried to make me a hood ornamemt) and my car came out looking perfect and spotless inside and out! Not only did they make it look awesome but they offered to have the owner come pick it up from me in springfield so I didnt have to miss work! I will me back should i ever need it again!!

Great service team and office staff

My solar panel lost a bolt 10 hours into my trip and these folks were amazing!!

Pricey but good work

Want your car done right and on time? This is the place