I love their refresher drinks.(without coconut milk) They ran out of green tea, so he used black tea instead and the apple cranberry refresher(3rd photo) tasted like Christmas 😊 so good 👍

Drive thru was the only service point available, but the staff was friendly and did their best to get customers through as quickly as possible.

Service was good, but potions size of 2 dips was smaller thanany baby cone I ever saw and cost almost 10.00. Wont be going back.

A wonderful experience at Baskin and Robbins The cashier was very nice

I always had good service but the late evening of Jan 1st, the girl taking orders in the drive thru was absolutely terrible and very rude. The young man that cashed me out would not give me her name. I let them know they were being reported but the phone is constantly busy. There couldnt have been a manager on duty. It was approx 8:30 pm, 1/1/2021

Im honestly shocked always used to love Baskin Robbins but Im done buying anything from here I got a half of a pint of ice cream had been eating out of for the past couple days get to the bottom find a hair not much but still Ive stopped eating but thinking maybe mines as I get more I noticed more hair long not just a few either highly upset will not recommend anyone thats just nasty I feel sick for even eating any of it never again

Best ice cream and smoothies around!! (I think anyway 😆)

Numerous times I go to Lima location and they are always out of product(bananas, oreo) and can not offer what is on their menu

Took almost 20 minutes just to get 2 shakes. The employees acted like they had no clue on what they were doing. But had no problems clowning around and having a good time while I continued to wait. And to top it off they made my shake wrong!! First time there and was very disappointed wont be back and wouldnt recommend it to anyone.

So cute !! Very friendly service, good donuts

The new guy there (todays his forth day) was incredibly nice, and very helpful.

Great ice cream deserts!

Disappointed the last several times we have been here. No waffle cones or bowls. Scoops smaller this time even though the price was the same. Not sure if we will come back. Also at a visit we were overcharged by $4. Of course we didnt realize this until the next time we came and it was less and asked about it.

I asked for a banana split. I got nothing like it and when I called they said it was like what the book said. I even told them what a split was. Will never go back. Stupid people

Seems like a good place! Good food and friendly service

I was so excited when they came to lima.. but they dont carry baseball nut anymore..Had it first time I went..So disappointingly

Stopped in for some ice cream with the kids. Its nice having Baskin Robbins back in town.

They have the best chocolate peanut butter ice cream ever

Took 15 minutes to get what actually looked like a cup of milk. Was supposed to be a milkshake. Will not go again

The last time I stopped there they did not have pralines and cream ice cream .... their Carmel macchiatos didn’t taste like caramel at all....I’ll try again I guess...

Great service.

Good customer service!!!!

Good