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The EyeCare Group (Lexington)
504 E Center St, Lexington, NC 27292, United States
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The EyeCare Group (Lexington)
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Ma
Review №1

All the staff was extremely friendly they took their time to explain each test as they were being done the optometrist was alsome she answered all my questions and took her time with the test, Ive been to several eye doctors throughout the years and when it came to(not sure what the machine is call) where they flip different lenses to see which lenses works best she took her time to give my eyes time to adjust before flipping to another lens.Most eye doctors are looking at the money wanting to see as many people possible.Most times I came out with a prescription that was not correct.When leaving they gave me the option to either purchase glasses or give me A prescription WOW that won me over eye doctors have their own optical shop now and make it almost impossible to leave their office without purchasing glasses from them.I highly recommend this practice and the doctor there

Ma
Review №2

Everyone is friendly and pleasant. Doctor explain well and take time to I understand, All are helpful and professional. The offices are all well equipped and tastefully decorated. My visit went well. I was in and out in a reasonable amount of time. I’m so glad we have this office here in Lexington.Thank you

Br
Review №3

I was extremely impressed with the way they treated me as a client as soon as i walked in. There was never a moment that the doctor, and his staff ever left me feeling ignored or too busy. They took their time to help me find frames that fit my face well, and looked good on me.I was very impressed with the professionalism and care that they gave me.This is the ONLY optometrist I will ever use again.They are awesome and made me very comfortable.I recommend them to anyone that is looking for a company with a professional attitude, as well as a true passion for helping the customer. They make sure that the client is their #1 priority. I have not found that at any other optometrist I have ever had.Their prices on frames and lens options where EXTREMELY affordable.Needless to say, I was impressed.

Am
Review №4

They only place that figure out that my daughter needed Progressive lenses. Every other place in Lexington kept wanting to up her reading glass prescription, when they would do this she couldn’t see. I highly recommend the eye care group. They took care of her and got her the glasses she needed. She can see now.

am
Review №5

Really great place! Great service from the time I checked to when I was finished. Great staff and the doctor was fantastic!

Ed
Review №6

First class organization, very friendly, very professional, went over examination results in detail

Wa
Review №7

Always efficient and pleasant. Love Dr. York

Ap
Review №8

Very friendly staff willing to take time and answer all question. Best eye care center I have ever been to.

Al
Review №9

They were great! Was seen quickly, the lady I saw before the doctor was great, and Dr.Daughtry (I hope I spelled that right) was great :)

Ci
Review №10

Our Eye Care Doctor retired and we had to find a new Eye Doctor. We are so glad we found the EyeCare Group. We was able to get an appointment when we needed and a Diabetic Eye exam. All of the employees have been professional and friendly. The office is clean and well maintained. Our new Eye Doctor is so friendly and explains what is going on with our eyes. They have a big selection of frames. They are following recommended guidelines to keep everyone healthy. Im so glad we came here and will be back as needed.

Da
Review №11

Very professional and very efficient with the whole experience . I Would highly recommend anyone needing to see an eye Doctor to give this place your Business. Dr. Doughty is the best!

Je
Review №12

This appointment was for my daughter. From the moment we walked in: Covid screening process was very smooth and the lady was very friendly. The ladies at the front desk greeted us and were friendly. The lady who started my daughter’s visit was very knowledgeable and friendly. Dr. York was awesome with my daughter and spoke to her in a manner that she could understand. While in the room speaking with Dr. York where I was asking questions a older woman knocked and then entered interrupting the doctor providing me with answers to my question stating she was there to get my daughter to go pick out glasses. From then on out we were rushed out the door. She took her to the area to pick out glasses, we were never seated to try on glasses. She handed her a pair and I started feeling very overwhelmed because she didn’t allow my daughter time to even look at the other options nor did she involve me in the process. I just hope for my daughter’s sake when the glasses come back that they fit well and they feel comfortable on her face as she only had them on for a split second before the lady took them to place a order.

Me
Review №13

Really nice place. Awesome friendly, professional staff. They treated me well I wont go anywhere else now. They also take medicaid

Mi
Review №14

The Lexington office staff is extremely friendly. Dr.Daughtry is great. Asks if you have any questions. Explains what he’s doing and why. Great experience. Thank you all.

Su
Review №15

Everyone is friendly and pleasant. All are helpful and professional. The offices are all well equipped and tastefully decorated. My visit went well. I was in and out in a reasonable amount of time. I’m so glad we have this office here in Lexington.

Co
Review №16

The initial visit was okay. Really friendly, great exam, and the doctor was a great guy. I ordered some glasses after the exam. 10 days later I got a message my glasses had come in. (Oakley). Upon arrival she asked what I was there for and I stated I was asked to stand in the entry way. I stood there for about 10 minutes. There was no one in the waiting area seating inside. It was wide open with a couple girls behind the counter. I understand with the COVID stuff and all but there were more people in there when I was in last time and several people were sitting in the waiting area. So finally the girl gets up and disappears in the back and comes out with my glasses and hands them to me. I said Dont I have to be fitted with these? She took the glasses out and handed them to me and said Try them on and I will adjust them if needed. There was no mirror so I tried them on and looked in the window of the door. At this point I just wanted to go. I spent a lot on these glasses. I said I think they are okay. After that I just left. I may go back and ask for another case.

An
Review №17

I had a wonderful experience as a first time patient at The EyeCare Group in Lexington. The entire office followed procedures to insure patient safety during COVID-19, including taking my temperature, oxygen level and asking important questions regarding symptoms as well as travel. The staff was very knowledgeable and answered every question during the different tests included with the exam. Dr. Becky was very personable,thorough and helped me feel at ease. Their showroom of glasses options was beautiful. I would definitely recommend their practice.

Ch
Review №18

Everyone was so courteous from the time I walked through the door until my visit was over. Dr. Fontaine is awesome and very knowledgeable she made me feel very comfortable and she explained things in a way that I could understand. Macy helped me with my pre-test and she did an excellent job. Glad I chose you guys.

Lo
Review №19

I had my first appointment with The EyeCare Group yesterday afternoon. I was impressed with the friendliness and professionalism of the people in the office. I had an eye exam and picked out new frames for my glasses. They have hundreds of frames to choose from. I just need to wait for my glasses to be made and then go pick them up. I am excited to see the finished product! 👓🇺🇸

GC
Review №20

Awesome front end staff. Wonderful Drs and assisting staff. Very short wait times.

Da
Review №21

Very nice staff, nice new Lexington office. They werent overbooked so the wait wasnt long. The doctor was very knowledgeable and attentive. Answered all my questions and didnt rush through my exam. I would highly recommend.

Je
Review №22

Great and clean environment and even better staff!!

Da
Review №23

Dr. Fontaine and the staff at the EyeCare Group in Wallburg are professional, knowledgeable and courteous. I highly recommended them for your eyecare needs.

LC
Review №24

Dr Daughtry is a wonderful doctor. He is very thorough with everything to his patients regarding their care. He interacts very well with his patients in a friendly but professional manner.

DA
Review №25

I had an medical issue with my eye the other night. Major swelling and we weren’t sure what was wrong. I called the next morning and was able to get an appointment in just a couple of hours from when I called. Another office I called I had to leave a message and they called me back after I arrived for this appointment. The staff here were very friendly. They even accommodated my kids by putting on a show for them to watch with out us asking. I felt comfortable with the doctor and no unnecessary time was wasted or testing done. Aparently I had some sort of allergic reaction or had something in my eye that was gone when I got there. I will definitely be back to get my new prescription done here. I had been looking for a good eye doctor since I moved to the area. I now have one.

Ir
Review №26

LOVE the new office. Used to go to the old location when Drs McWhorter were there. That was a drab office. I saw Dr Becky York, who was very professional, courteous, proficient and did not keep you waiting or kept you long. Will be going there again!

we
Review №27

I had a wonderful experience at the EyeCare Group. Everyone was very polite and each procedure was explained in detail. I felt like I got a very thorough eye exam. Looking forward to trying out my new contacts and glasses.

Va
Review №28

Great experience. I took my teenage daughter for an eye exam and new glasses. Very professional and nice. I would recommend to EVERYONE I know.

de
Review №29

Great place! Very thorough with mine and my families exam and made us feel like family. I finally had someone listen to my concerns about declining vision and blurriness. Lover dr. Daughtry!

Th
Review №30

My family and I Ive been going to the air Care group in Lexington for several years. We go there because of the very nice people doctors and staff. We know were getting the best of care and all the people are so very pleasant and helpful.

Da
Review №31

The ladies at the front desk are awesome! They are very patient and understanding if you have to cancle or change an appointment. Lindsay was very helpul on prices and letting me know if my insurance was accepted and would also pay for my glasses. I would recommend The Eye Care Group over any eye Dr. Hands down!

Ha
Review №32

Jennifer was so helpful and caring when picking out new Lenses. During the eye exam my doctor was friendly and willing to listen to my concerns. Highly recommend.

Ka
Review №33

Absolutely love this place. Great prices and friendly service.

Cr
Review №34

Friendly and knowledgeable staff. Short wait times. Great frame selection. Nice waiting area. Dr. Becky is AWESOME!

Ni
Review №35

Great staff! Everyone here is friendly and knowledgeable. I would strongly recommend this place to anyone.

B
Review №36

Fast and friendly

Da
Review №37

Very nice building with professional staff. They have new equipment and a wide variety of contact lenses and eyeglasses. They are knowledgeable of different insurance plans.

Gl
Review №38

Dr. Kowal has been my Dr. for many years. He is very friendly and always listens to any concern is may have. I would not want to lose him. The staff are always friendly and caring

Ke
Review №39

I had my eyes checked in March, and needed a new eyeglass prescription. Two weeks later my new glasses came in, but gave me headaches after wearing them most of the day.I made a follow up appointment and was told my vision had changed, so they gave me a new prescription. I was told my new lens would not cost any additional money. Which I think is appropriate, because the left lens wasn’t made correctly. The center focus was shifted down and inward!!I know it isn’t their fault the left lens was not made correctly, because they are sent to a lab. And I know it’s not their fault if my vision changed, but it’s hard to believe it changed enough within four weeks to warrant a different strength on the new prescription.so here’s why I am disappointed:After two weeks I called, because that’s typically how long it takes for delivery. They told me my glasses had NOT been ordered!! They had a hard time navigating my chart to verify that I should have another set of glasses on order! So now, I have to wait at least another two weeks. And yes, I’m wearing the glasses with the wrong prescription and that’s causing sore eyes and headaches!!So I wait another two weeks, and I called to check to see if my order has arrived. They confirmed that it had arrived, and when I ask why they hadn’t called to let me know that my new order had arrived, they had no reason. I’ll place the call on Friday, but since I work out of town I would have to wait until the following week to pick up my prescription.And maybe somewhat in their defense, they had sent me an email saying that my new glasses had arrived, but I was not told to expect an email. Their previous practice was to call. They should let their patients know how they are going to communicate with them, or at least make it very clear how to expect a follow up Notification.So far, my experience last few months has not been very positive. And to only make matters worse, the email I received very clearly stated their hours of operation; they open at 9 o’clock on Monday, and 730 Tuesday through Friday. So imagine how I felt when I arrive Tuesday morning at 7:20, and there’s a sign on the door that says they open at 8 o’clock. Yeah, I was pissed!Even though they have provided my eye care for the last 10 years, I will not go back, and I can’t recommend them. There’s too many incompetent sees that occurred within a short period of time for me to believe I should have any faith in their ability. I hope others don’t have the same experience I did, but I would not recommend them even though they have provided my eye care for the last 10 years, I will not go back, and I can’t recommend them. There we’re too many incompetentcies that occurred within a short period of time for me to believe I should have any faith in their ability. I hope others don’t have the same experience I did, but I would not recommend them.Their lack of attention during my experience is just too much to overlook: not verifying that my plans was made correctly, forgetting to place the order for my new lands, and not paying close attention to the content of your email details customer their hours of operation.

St
Review №40

Friendly staff and great Doctors. They have late hours that accommodate a working parent. Great with kids and teens who are picky about their glasses.

Me
Review №41

Dr. Daughtry and the entire staff were so friendly & professional. They greet you with a smile. Very comfortable atmosphere. They work very very well with kids. Outstanding!

Ti
Review №42

Great service, I can see again, they took the time to listen to my problems and they made sure they were addressed. Will return.

Wa
Review №43

I am very please with everyone in this office. My family and myself are patients here.

Le
Review №44

The new office is beautiful and very efficient. The staff Friendly as well as professional. I highly recommended this practice.

St
Review №45

They are always friendly, quick and available to answer all my questions.

Ch
Review №46

They were so nice and caring quick and easy love this place would recommend it to everyone my daughter was treated with great care Im so happy I chose this place for my daughter

Lo
Review №47

I really enjoy the eye care group.Everyone is so nice and you are treated so well there they really value each customer.There is never a long wait.

Jo
Review №48

I love this place. The prices are great, the people are great, Dr. Daughtry is a great doctor as well as a proud veteran. The only complaint I have is they need more car magazines in the lobby. But honestly Ive never sat around waiting more than 30 minutes.

Am
Review №49

I had my first visit yesterday & they made me feel super comfortable ! This was my very first eye exam & it went so smooth . The lady in the front with a short blonde hair was sooo nice .

Me
Review №50

Great staff, very polite, and great options for glasses!!!

He
Review №51

Walked in and was seen on the spot. Dr was very polite and described in detail exactly what I needed.

Ch
Review №52

Dr. Daughtry and his staff are very knowledgeable, and the office staff are very friendly and helpful. I would definitely recommend The Eyecare Group.

Ch
Review №53

Nice and friendly staff, fairly quick process, and they let me do partial payments.

Ja
Review №54

Arrived precisely at my scheduled time, they already had all my info from my visits to the High Point office. Waited over an hour, still no Dr. Had to get up and walk out because I dont get paid to sit in Doctors offices. No explanation was even attempted to be given by the staff as to why it was taking so long. Though to be fair, I wouldnt have accepted anything they said. Dr. Daughty is a very good doctor, but The Eye Care Groups time management is in bad shape.

Ro
Review №55

The are the best at helping you with glasses when you can not see very good with the drops they put in your eyes

Ki
Review №56

They are always professional and informative towards me. When I learned I needed glasses, I wasnt too happy about it. They answered my questions and even helped me pick out new frames, which I receive alot of compliments on. I was feeling insecure about glasses, but the frames she picked out looked great and I wear them with confidence. Also, My lens of my glasses got scratched, one simple phone call and the new lens was ordered. The scratch resistant lens pays off!

Mi
Review №57

My daughter made an appointment with these clowns. When she arrived for her appointment, she was told they had no record of it because they had computer problems related to the new office. When she came back the next week for her rescheduled appointment, the doctor was not at work that day. Totally pathetic!

Lo
Review №58

Very friendly place. Excellent doctor. He discovered I had a stroke and I was treated and admitted into the hospital.

Pa
Review №59

Wonderful staff. The ophthalmologist did not rush and answered all my questions. Been going here for years and will return.

La
Review №60

Pleasant waiting area, friendly staff, state of the art equipment, knowledgeable techs and great Doc!

Su
Review №61

Everyone in the office was extremely friendly and helpful. Dr. David Daughtry answered all my questions with knowledgable, concise answers. I have been searching for a eye care doctor for several years, but just never found the right comfort level with a doctor or the staff. I have now found what I was looking for!

Te
Review №62

Very friendly and helpful and will answer any questions you may have. You can trust the doctor with your eyes

Ro
Review №63

I have been extremely pleased with the doctors and staff at The EyeCare Group, they are friendly, professional and engaging. I look forward to my appointments; it is like catching up with old friends.

Bo
Review №64

Extremely rude and unprofessional personnel, dirty and unsanitary entrance area.

Ch
Review №65

Great first experience! Fast friendly and professional.

Pa
Review №66

Everything was very professional and the staff were very friendly and knowledgeable. I felt like I knew the stars and is very happy that I went there.

Je
Review №67

Had my glasses made a few years back here . It was my very first pair of glasses at age 41, thats a bit scary . The Dr, his staff and the entire experience was nothing short of awesome . making an appointment in the morning to get new ones . see yall soon .

Em
Review №68

Very Polite staff, clean, quick service!

We
Review №69

Great staff & Dr Kowal is the best!!

Mo
Review №70

High quality eye care by caring Doctors.

St
Review №71

Great people and facility.

Aa
Review №72

Great service, staff was very friendly and helpful.

Pa
Review №73

The doctor is very caring and the staff very friendly

Ja
Review №74

Excellent place nice and friendly people

Ti
Review №75

Mrs York is awesome.

De
Review №76

Love Dr. Daugherty

La
Review №77

Poor customer service. NO USE to have a appointment . They will not even inform you that they are running behind. Thanks for wasting my time

St
Review №78

Great place

Se
Review №79

The level of professionalism displayed during my visit was above and beyond!

Information
3 Photos
79 Comments
4.8 Rating
  • Address:504 E Center St, Lexington, NC 27292, United States
  • Site:http://eyecaregroupnc.com/
  • Phone:+1 336-249-8901
Categories
  • Contact lenses supplier
  • Eye care center
  • Lasik surgeon
  • Medical clinic
  • Medical group
  • Medical office
  • Ophthalmologist
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:8AM–4:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:15PM
  • Friday:8AM–5:15PM
  • Saturday:8AM–5:15PM
  • Sunday:8AM–5:15PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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