Eric went above and beyond to make sure I was happy. My husband bought me some shoes yesterday and they didn’t fit so I went to exchange them. I was trying to speak with the person that helped him yesterday because I know he was looking at shoes and there was no size 11. Eric was not the person that helped him, but went back and checked the camera to see what shoes he picked up and we found him the perfect shoes And reserved and paid for them and I went and picked them up from the grapevine location
The gentleman that were up front were really nice and polite to every customer that walked in.. as much people that come in just to window shop they keep a good attitude..
Dont have black forces i wanna be menace
First time to this location, Kennedy was very helpful and friendly!! Thumbs up for sure
Every time I pick up a reserved, popular, newly dropped pair of sneakers from this branch they give me a defective pair. It’s been the third time that the sneakers again have a defect. This does not happen from other branches. It’s starting to feel like the staff here pre-selects the sneakers. For what reason? We’ll just have to use our imagination.
Kennedy great young man god bless him
Havent been yet but ima test it out
Dont know why search results say that they have Reebok shoes. None of their stores carry the brand.
Its pretty chill and i got some good shoes
The employees are very polite and cool and great customer service
The sales person was very nice he made my visit easy I was very please with my purchase I will be back again 😃
They didn’t have the shoe I wanted, but the young man with the dreads was more than helpful with making sure I was good! It always help to have a sneakerhead employee because I was willing to buy more shoes, but I wasn’t sure of the longevity. Go to this store! Both of the young men working here are kind and helpful!
Great experience! Not very busy which is good for being able to shop without so many people in the store and being able to still have the product you want without being sold out 👍
Tk was real cool ..go see tk if u at the footlocker in lewisville
Nice friendly staff. Clean.
Great they R real helpful and nice I am enjoying my shoes
Great footwear selection and excellent customer service.
They have great products for the best price and you can try the shoes on and everything. I buy all my lebrons and free runs here which I use for all my sports and they are all high quality and give you a good preview of the shoes you are buying. I have a five minute and fifty seven second mile and I support this store and use it for all my products. 5 stars.
Its a shoe store with great service.
Absolutely terrible store manager. Had a very bad attitude on the phone and in person. Wasn’t willing to help me with anything.
Nothing in stock
Chance,was very,helpful
The manager at this location told me that he was unable to do a refund because he did not have enough cash. He did however say he could do store credit ... I personally find it unacceptable that a chain as big as footlocker would not supply their locations with an adequate amount of money to initiate a refund on a pair of shoes ( purchased yesterday never been worn) I do not find this acceptable I look forward to talking with the district manager about this problem Granted that he calls me.
The female manager is rude. When you walk in she just stare
Great service, nice place..
No much to choose from very disappointed
Says it’s open until 7 but 6pm it’s closed
Nice selection of Jordans
Rude manager no hospitality and not helpful
The blond dread is very nice in professional
Great customer servi
Nice people.
It was good
Great selection
Amazing
Always
Sergio me ayudo thank you sergio good service
Warm and good prices in tennis
Very good place to buy tennis, the only one but what I put is that they are not bilingual
You eat delicious 😋 everything.
Bet