This is probably my favorite academy location, if only because it is pretty convenient. Most of the staff are really helpful, although one or two are crotchety and very unhelpful. Hopefully, you only have to deal with the good staff here. They do a decent job of keeping the store well-maintained and the customers decently informed. Management should really take notice of some of the better employees here, but theyre probably just looking at numbers instead of how hard some of them work and how much they try to help customers, regardless of circumstances.

Hey everybody just wanted to give a shout out to Academy Sports in Lewisville. So if you need anything sports wise Academy has it and they’re all really good. I went there today and found what I was looking for and one of the guys that helped me (his name was Jeff) was very very helpful. He went out of his way to check some other stores for another product I was looking for, he wasn’t in a hurry didn’t seem bothered by it at all and in fact he actually said this is what we’re here for to find you what you’re looking for so you’ll be happy that’s that’s our job so I just want to give a shout out to him. If you’re in that area and you go to the Academy just ask for Jeff and he’ll be sure and take care of you. Everybody have a great day and stay safe out there.

Good store. Can usually find anything Im looking for, from ammo, guns, camping and/or cooking equipment. Only downside is this is definitely not a discount store, although occasionally, you can catch a good sale on various items.

My husband, daughter and I came here as she is starting soccer on Saturday ( first time ever !) And also my husband is coaching and we are so excited ! We got a new soccer ball, new socks, sweat bands, a mouth gard, shin protectors and I think that is about it but we found everything we needed and when we checked out we had the nicest cashier ever I believe her name was Rebecca ! So nice and incredibly helpful !!!

I just want to give a shout out to an employee by the name of Bryanna. She was extremely helpful; even though she had a cast on her leg, she still went out of her way to help me find a shoe for my son. She also helped me out with a few other things I needed assistance with. Academy should be grateful to have such an extraordinary employee working for their company!

Could have done without the attitude from two of the guys behind the gun counter, but its still not unexpected to run into misogynists in that environment, I suppose.The third man behind the counter was awesome and we did find the item we were looking for which isnt always available. Very clean and organized store, and the greeter and cashier were very pleasant.

Liked the layout, though similar to most Academy stores this seemed to flow well. Found what inwas looking for. Happened on a Great sale. We love Academy.

I tried calling before my visit and no one ever answered the phone. I gambled and visited looking at the bikes. No one was around to help. I left empty handed.

Great prices! Good to see product coming back in stock at reasonable prices.I love Academy!

Felt empty everywhere but the camping/hunting sections... Like it was closing. They do allow you to order in-store and have delivered if its not in stock

Lots of good products and the prices are not to bad very clean but customer service is not good.

Racial profiling goin on at this academy. Thinkin imma steal n Shii. Need better workers

We always find just what we want here, and the employees are so nice.

New location as of late 2020. Huge selection of baseball equipment and huge batting cage to try out bats and equipment. The service is friendly and knowledgeable. Nothing negative about this location is easy to get to and brand new clean store.

Great place to find your outdoor equipment and fitness needs. They also have clearance areas in which you could find some good deals. Never had a problem purchasing a firearm here and the staff are friendly.

Very clean and organized. Welcoming staff. Prices are super affordable.

15 people in line, one sale associate checking people out. Took almost ten minutes to get one customer out the door. I didnt wait. My time is valuable.

Always a good spot to go shopping for any outdoor activities one might be doing. I usually go for shoes or workout equipment. Always a pretty good selection to choose from.

Its run like all the others. No issues. Staff was nice and helpful. Everything in stock that I was looking for.

8-31-2021, for 20 minutes tried to get somebody to answer the phone anybody numerous calls. Bounced around the operator must have tried to recall 5 times, it got old so hung up permanently Sorry Academy Goodbye and please get your stuff together. :-(.

Go to for outdoors and sporting good. Nice selection of boating equipment and clothing is reasonable. They are out of ammo, just like everybody else. Staff was friendly enough. I’ll be back!

I came here to buy a Ozone bike which is Academy’s brand and tried few. The brakes were not proper so I requested them to tighten it before I make the payment but they refused saying that they won’t adjust the brakes even for the new ones. One of the associate said that I can expect them doing it for me if I am purchasing $5K bikes and suggested me to doing it myself after purchase. They are few scratches on the bike which I was least bothered but expect the bike to be in good condition to ride at the time of buying.

I always find at least some of what I need and the price is great....beware of the quality though, its the walmart of sporting goods and apparel. Name brands are cheaper versions of the normal product.

Helpful, pleasant workers. Easily returned a previous purchase and then found exactly what I needed.

Love this location, the gentleman that stands in the front entrance is about the most well mannered, and most welcoming of person ever. He is so helpful! Makes your shopping just as pleasant as ever.

When I went it was too crowded and no one around to help with anything. Only 2 lanes open at check out with mile long lines. U may need to know spanish to be here. Felt out of place and store was dirty. Its not what I remember thats for sure.

Always have sales going on. Go to place for getting some workout clothing

Store is ok but do not order online! It is a nightmare, I ordered items for pick up paid only to find out they never had the item. Ok no problem just refund my money to my card. 12 days later nothing, I call in they say we see that you cancelled your order but we didnt know you wanted your money back I will escalate this and someone will get back to you in 12 days to tell you why your not getting your money back. I have never had this before at any store.

Very clean and organized store with friendly staff that is ready and willing to help

Great place to shop for sports and shoes

Good prices, good seasonal selection. Almost no fun summer stuff left now, though!

Helpful, but lacking in inventory that was shown online, otherwise seems like a good store.

Brought a gas grill and was bigger than Home Depot and Lowes grill size and a lot cheaper. Works great!!!!

Had to return an item I purchased online from Academy Sports and Outdoors. Within 5 minutes I was back out the door on my way to my next errand. They made it very simple and it was quite pleasurable of an experience where returns are often one of the most dreaded tasks a shopper has to experience.

Found exactly what I was looking for and at a good price some steel toe tennis shoes

I came here on the way to work.I ordered a scope from amazon a few days ago and it showed up but I needed scope rings. I needed cheap, 1 tall for a 1 tube on a 3/8 dovetail rail. I found just what I needed for 9.99I am very pleased. It was easy to find and $10 less than the set I was going to buy on amazon. This location is friendly. The gun counter guy was very helpful and made sure I had what I needed. I would recommend this store to anyone I know. It was amazing.

No issues... always find what I need at good prices.

Awesome employees working there!

Perfect place to get item for boys.

This location always has helpful and friendly staff. I appreciate their commitment to health and customer safety.

Several assistants willing to help us find what we wanted.We went to get a bench. They helped find it, carry it to the register & one carried it to & helped put it into our Mini Cooper.

Found what I needed quickly and store employee helped load my car

I have placed an order online for a bike and PAID FOR IT. I have called this location repeatedly to ask if the bike is assembled before I drive all the way to Lewisville to pick it up, since the location closest to me was out of stock on everything I looked at. NO ONE will answer the phone, and no one will engage the online chat system either. Extremely poor customer service! I was so excited to buy this bike, and now I’m so disappointed I never want to shop at Academy again. From here on out I will take my business elsewhere. UPDATE: Called 800 number for customer support, waited on hold for 16 minutes before an agent answered and even she could not get this location to answer the phone! She was very nice and apologized for my experience, and cancelled my order per my request. However I still have to wait the 7 days for my refund, and the Lewisville location just lost $150 sale, plus the $50+ worth of accessories I had planned to purchase when I picked up the bike. Save yourself the trouble and shop anywhere but here!

Well stocked, helpful staff.

No one ask me if I needed assistance I walk in store for 2 hours they just pass me by

Very nice well kept up

Store was very clean and staff was very friendly as well as the prices were good.

I like that the layout of the store is the same at every store, so its easy to get what you need in a hurry. It would get 5 stars if I could have found a sales person to help me.

Love coming here with my daughter

Found really good shoes on clearance

Staff was courteous and helpful. My go to place for fire arms, ammo and fish & tackle.

They have everything you want and need.Pretty good service and checkout is more efficient.

People on the phone rude. Hung up on me as soon as she said “Academy Lewisville” in a annoyed voice like I was bothering her.

Great customer service.

Same as always.have what I want at a great price.

Yoohoo....Got my daughters bike from here finally

Good store still mo ammo I need

Love this store! I was looking for shorts for my son, and Ryleigh was so helpful. She didnt just transfer me to someone else. She looked up inventory and even made suggestions on comparable brands! Unusual these days!!

Great cashier system . Kept the lines moving.

Great place to recurite kids for my youth organization!

Good selection and friendly staff.

Great customer service & very helpful. Speed checkout, not too crowded.

Horrible cashier. Rude

Good selection, not always the greatest price. But there when you need it, for specialized stuff, like tent states to keep things from blowing away.

Nice place for sports items.

Good store for sports and more,, all u need u can find here

Favorite place to buy outdoor stuffs,very friendly staffs and reasonable price for things .definitely reccomend for everyone

Staff was great. Store was clean and organized.

Great prices and great products. Besides the ammo and gun stock situation everything else is always in stocks.

Just love academy.

Excellent customer service. Gentleman behind the gun counter went and found me a flat cart to load corn on, and the helped me load corn. Then a young man saw me pulling the cart through the store and asked if he could help. The young man helped get the corn all the way to my truck. A+

Got best deal.

Staff behind the gun kiosk went above and beyond in their service. Extremely satisfied.

Customer service at this location is top notch and the employees went out of their way to make sure I was taken care of at all times. One of the best stores of this chain that Ive been in. Ill continue to use this location simply because of the staff being so helpful.

Staff is courteous, helpful, and friendly. Everyone I came into contact with was knowledgeable and very professional, and Jeff, an associate, went above and beyond to help me get an item I needed. The store is clean and well stocked, and the teamwork between management and employees is very obvious. Great store!

Staff was very courteous and were very committed to their job. An associate named Jacob helped us mount a kayak that we had purchased and gave us tips on how to transport it. Definitely five stars for staff.

Clean and easy to find what you are looking for 🧐

Got the trampoline for my kids they love it💚

Good customer service, didnt have what I needed

Great and friendly staff.

Impossible to get on the phone. I can hear them pick up the phone then hang up in the gun counter. A simple “what’s your number can we call you back would suffice”. Inventory is very lacking also.

My go to place for everything sports.

More options and average prices.

My husband went to buy a gun and the salesman ask him if he is a citizen which he is. He gave him a pad to fill out some info. My husband is not so good in technology and his English is not fluent in reading so I was assisting him. The bald salesman man got mad at me and told me not to help him answer. While another two white dudes were also choosing a gun but were not ask if he was a citizen. Bad salesman and my husband ended not buying anything. I went there Jan 3, 2021 around 2:00 pm. I’m not going back to that store.

Great prices on ammo whenever the trucks do come in.

Wonderful, ask sales clerk, he located what I was looking for. Plenty to choose from.Purchased and exited the store.

Trash products and even worse service in every store Ive ever been in.

Purchased my first firearm here (XDS). It was great! Good service

I love this place, has all the fishing accessories I need. Not enough ammo though...

The store is clean but the clothing departments are hard to maneuver through because they have the racks way too close together. The employees are friendly and helpful.

Good store. Though many things out of stock

They helped me load 300 pounds of weights and bars very good service

Really pleased with the selection on sale item & overall.Service was Excellent!!

Multiple employees not wearing their masks properly. Our cashier didn’t have the mask over her nose. That defeats the purpose of the mask. I totally understand that wearing it all day is bothersome and I’m all for taking a break from wearing it where it’s safe to do so. but when you’re face to face with a customer, you should wear it properly.

Don’t go to this location if you care about your health and safety. Doesn’t make sense how hey have signs to wear a mask 😷 and social distance but the employees and MANAGERS aren’t doing that. Saw multiple have it below their chin, lips and nose. Even 1 with no mask at all. Like there is a pandemic that is increasing in this state and as a business they are required to follow these practices. Also saw no one cleaning and seeing as they aren’t wearing masks there prob is spit and when they sneeze would be everywhere, that really disgusted me!Academy, you need to do better! Hopefully it’s not all locations..however I will only shop online now, not going back and I have been a loyal customer!

80% of the time this location is great. Then there are times I get hung up on or nobody answers the phone after being transferred.

My family and I were just harassed and followed throughout the store. While my wife and kids were shopping for athletic wear, I decided to go get some ammo. I grabbed a box and walked on over the the clothing section with my family. Being the observant person that I am, I noticed that people were watching us. They were circling us as if we were really trying to steal something. I told my wife that it was time to leave because at that point...my two teenage daughters became uncomfortable. As I was paying for their items AND the ammo, someone actually called the register to ask if we had paid for the ammo. This is very horrible and very unprofessional. I hate that my daughters had to experience this but what else can we expect during this time in America. Academy...do better!

Ordered my firearm and picked it up. Ammo is scarce though. But my new addition is pretty.

Love this place vet good prices

Better after Covid