Who ever is checking these trucks in needs to be fired.I used this location to move on Sept. 08.2021. I got a 26 foot truck, and requested a dozen furniture pads.The truck it self should not have been rented out.- The brakes had to be pushed to the floor to work, and the parking brake, abs, and hand brake lights would turn on for extended periods of time throughout my trip.- The cab vibrations and rattles were so loud and jarring I had to drive under the speed limit on the highway so that the mirrors werent shaking so bad that I couldnt see what was in them.- The headlights were dim, and basically pointed down.- The interior cab lights did not work- The horn did not work- The truck had the wrong sized ramp that was clearly designed for a smaller truck. Due to it being too short, the loading ramp was basically at a 45 degree angle rendering it useless for rolling things up and down it. It was also off the track, and required 2 people to get it out (photo attached)- The driver seat was like sitting on a basketball sized rock.- The suspension was non-existent, driving it seemed like Jim Carry driving in Ace Ventura 2. I was bouncing all over the place, you would have thought I was off roading.- There were portions of the skirt completely missing, which ruins the aerodynamics and reduces fuel efficiency.- The hand truck and pads were missing from the back of the truck even though I was told they would be in there as I requested furniture pads for my rental. When I got to the location and opened the truck, there was nothing. just the bracket to hold the hand truck. I called and they wanted me to add miles to my trip to come back to the store. I said I will go without, but would like to take them off my rental so I dont get charged for not returning them, and also because I didnt get the pads for my original order.Also, I did not request a hand truck, and did not get the pads I requested, but I was charged for both. I mentioned it at check in, and have not heard anything about it from u-haul themselves.If I could give less stars I would.

I had a trailer hitch installed at the u haul on rt 13 .it works fine .but I just crawled under the car to extract a plastic bag that got snaged under my car and noticed a wire running the length of the car it was woven in and out of the sub frame.as I inspected it there were no tie downs brackets, zip lock .of any kind and it was hanging down lose in 3 different places. First it I was installing this I would have used the other wires that were up in the frame to anchor to up and away from hanging down. Being that I am a mecanicly inclined person I tied it down .just an FYI after having work done here these are not professional s instalers so check their work .

This location wasnt able to accommodate my needs for my move but I went in and one of the service reps, Michael, was able to help me out so that I could get exactly what I needed even when everyone else said it wasnt going to be possible including the 1-800 U-Haul number. Michael set in motion what I needed and I am so thankful for his help and generosity. 😁

Tremendous!! Michael who I have dealt with on two rentals in the past month was nothing but very helpful and professional!!! Turned a hectic day into a great afternoon with getting the truck rental quickly!! I highly recommend the U haul facility!!! Thank u

I drop my truck off on 03/26 at 1:30pm for hitch install. I knew it would take awhile so I took a Uber home, I got a call less than a hour after I got home from this location saying they couldn’t install the hitch because the installer broke a bolt and that there was nothing he could do and that it would need to get the hitch welded to the body smh...when I arrived I took the hitch and all the hardware and installed it later that night..my question is why lie? I would rather u told me u didn’t wanna do it....THERE WAS NO BROKEN BOLT

Very reasonable... not strict! Deb recommend

The place is ok for storage but the service is not the best at all

Excellent service! Great staff - very helpful, understanding and friendly. Highly recommend for your moving/storage needs!

Reserved trailer on Tuesday for Friday.They said they would call me on Thursday with time and pickup location.They did not call, and it ruined the plans I had for the weekend. I will never return as a customer.

Completely disorganized. Messed up several truck reservations. Trucks are full of cigarette burn holes and often have little to no gas. GM doesnt return phone calls or work during busiest hours (weekends) to support employees. No communication amongst employees. They make promises and then never follow through. Go to budget or cube smart to save yourself the headache.

Lets start by saying very unprofessional This is a scam shop. They you one price on paper and then charge you an excess of amount on another. Had to contact regional manager to get a refund at 1-800-Go-Uhaul. The management is seriously incompetent. Receipt even says they over charged and still can get my refund until I contacted the regional manager.Read the reviews. Many problems at this location.

My granddaughter and her SO rented a truck for less than a day, and drove it 8 miles to move three blocks. UHaul Levittown conjured up a 51 mile charge!! Beware these people! They refuse to refund the difference in spite of evidence!! Make sure you document everything if you decide to do business with them!

Went for a hitch for a bike rack. Lets just say things started very poorly and only went downhill from there. (And this is literally the first negative on-line review I have given in my entire life).

Great staff who go out of their way to give great service.

The WORST customer service ever! Charged the wrong card, when I had to speak to the manager- hes not available then when she needed to ask him something oh, Ill text him.. was promised a call at 8am- got call at 10:33, was told by the manager Steve that the employee lied to me and the manager WAS there, District manager Joanna still hasnt called me back, they LOCKED me, and the truck we rented, and our cars inside, its not their job to make sure everyone is out before they lock up- and if your locked in- yeah, you have to spend the night .. im DISGUSTED!!!!

Do not go here to try and get propane. I was asked to wait 15 minutes ... 45 minutes later I ended up leaving. There were not a lot of customers, one before me and one or two I had seen while I was waiting outside, but still I think it was too much for only one employee to handle (Im blaming the corporation here and not the employee) .Luckily 5 minutes away was bruces propane and it was cheaper.

This place is a rip off... they told me it was gonna be one price, I went to get cash and they said it was more money! DO NOT GO HERE! They charge an arm and a leg just to go down the street! The worst!

Fast and easy pick up and drop off

I would definitely use them again

Very friendly would recommend

Fast, no problems, friendly and helpfull

Trash.

Great place to rent from

Efficient

Okay

Slow off!