Ive used CubeSmart for five years. Ive never had storage before that was clean and well maintained. Start is always friendly and convenient. Happy to answer my questions.

Pleasant and attentive staff. Clean and well maintained facilities. Option for climate controlled or outdoor units. Able to drive in very close to or next to unit.

A friend of mine rents a unit and they are so small but so expensive. I would give away everything rather than keep these people in business. Look around, compare prices in Bristol and Bensalem. You might be able to do better. I know when I rented it wasnt as expensive as this place.

Great service and Terri at the front desk was so pleasant and patient. Love the facility, kept nice and great storage units!

I didnt have any negative experiences with the storage unit rental or the promotions offered.

Terrible customer service - have no clue about their own opening hours… waste of time

Very clean facility, my items were secure. Easy access to my storage unit.

Terri is the best at selecting the right unit for your needs clean, and secure place for all your storage needs

U guys are awesome, I actually felt as if u were family. I highly recommend this place, clean, simple and easy. Just dont get any better.

I reserved the Memorial Day special pricing online Monday with the expectation that I would go check out the facility on Thursday to see if I liked it. However the fact that they harassed me with endless phone calls (calling every hour on Tuesday) made my decision for me. due to my work I cannot talk on the phone during business hours, but this doesn’t give you carte blanche to call repeatedly all day long. It was on principle for harassment that I chose to store my belonging at another local facility, and with an even better rate. The calls were so bad I eventually had to block the number yesterday! I sent an email and let the business know I chose another facility but if I receive any more calls I will be reporting them to the FTC.

We ended up almost paying $100 a month for the smallest unit exposed to elements. Which wasnt the case come 6 months ago. Do your research. There’s way cheaper storage facilities in the area. We moved our belongings elsewhere due to inflation.

Excellent customer service, options.

Everything was easy and everyone has been so nice. The only thing I didn’t realize was that if I did the reserve online, it started that day and I didn’t need it quite yet.

The staff is very polite and the process was very quick and easy! Thank you.

Really clean area.Customer service is also really good

Easy to use and easy to setup

Terri was amazing! She was so very kind and everything went according to plan, no troubles or worries. Thank you!

Pretty clean and reliable !

Good customer service. Convenient access. Clean facility. Competitive price.

The owners are very rude they make up rules as they want and its like every month is a different more expensive price.

Staff was super helpful and my unit was well maintained.

Nice clean area and safe location. Easy access to load and unload

From the beginning, with Terri being so knowledgeable and understanding my needs to the seamless paperwork; this experience every company should adopt!!! Not just storage facilities.Thank you. 😊

Terry is great. Helped me with all questions that I had, and was very polite. Nice clean place as well.

Clean and safe

So I recently rented a storage space here and I have to say the staff is very nice and friendly and the units are in good shape. It is very well lit at night which gives it a safe feeling. My only complaint is that the advertised price online is misleading it quoted me a price of around $97 dollars for the month ok not bad for what I needed what they dont tell you is all the extra fees they have I ended up walking away having spent $140 which did not make me happy. Also if you can go prepared with your own lock since you cant leave until you lock your unit. They conveniently offer a lock for an additional $15 if you want to go that route. But overall I have found it to be a good experience.

Clean areas great staff. Can access easily.

Nice and clean but they rob your bank account every month.

WowThis place is fantastic.Easy access.Clean and well maintained facility.Well-trained professional staff.Even though Terri is my favorite, everyone is helpful and friendly.Not just professional friendly but down home friendly.Five Stars my not be enoughDan Slater

Very quick to respond and very nice when needed to speak to.

The office staff were always helpful... the storage unit was perfect

Its a very clean property just ashame if you dont make it out of the property by 10pm you get locked in!! And it takes forever to get out. So keep in mind, no matter what youre loading or unloading, make sure youre timely otherwise youll be stuck!!!

This was my first experience renting a storage space. When I arrived at 0545 CubeSmart I was warmly welcomed by Diane Whiteman at the Front Desk. My day was to be spent visiting four facilities to compare rates and Service. CubeSmart was first on the list. After the tour and exceptional Customer Service from Diane I knew I was in the right place. There was no need for me to go any further. Your facility is so well maintained and staffed that I made my decision on the spot. The Security, the ease of access to the Unit....they all add up to one very happy and Wowed Customer.

Easy acess, and priced well for our 4 months of need to store our funday car. Now that weather is nice, park car outside of home.

They plow the snow in front of your unit and expect you to dig it out.We called and complained several times, they did nothing about it. Also this is after everything has already been melting

Horrible experience, to expensive, poor management, poor communication. Do not use this storage facility. During COVID-19 still open and rent was still due, shouldve and still should be shut down.

Employees were friendly and provided fast service. Place appears well maintained. Would have been five stars but ---There is a gash in the ceiling insulation which was caused by prior renter. It was not listed on the rental agreement I received via email. With renters being responsible for any damage, I returned to the facility to ask about it being added to agreement. I was told they were aware of the gash. I asked that something be added in writing. I was told a note would be added to the account. They didnt have anything in writing to give to me. Had similar experience years ago, not involving storage unit or CubeSmart - Employee of other company,who knew of prior damage, was no longer employed and new employee claimed the prior employee did not leave any mention of prior damage in file.Told CubeSmart employeeI would email a response to their agreement email which would include a picture of the gash to show date when the damage was there.

The staff was friendly and helpful and the premises were very clean.

Nice clean Place nice staff well secured but its expensive anybody want to buy a storage unit?

The space was clean as is the property and the lady that helped me was very nice helpful and knowledgeable.

Well secured facility... Very unique Climate Control set-up and drive-up access....Terri was very helpful and represents Cubesmart exceptionally!

Quick and easy with Terri helping to set us up with a cube that will meet our needs. Started to move our belongings in immediately. Id recommend CubeSmart without a doubt.

I am a long time renter. I needed to get a larger unit. Terri was more than helpful helping me make the transfer. I WOULD DEFINITELY RECOMMEND TO VERY ONE NEEDING A STORAGE UNIT TO RENT HERE!

Service was great and courteous!

Very nice people at the desk the young woman was very polite showed me my 10x10 and walk me through my truck rental thanksmore fordable than public storage

There a little pricey

Very clean place with great hours

Thank you for making my transition back home easier. We 1st went to another place thinking it was closer, the manager there was totally rude so as we were talking my son went on line and found CubeSmart Self Storage.. WHAT A GREAT EXPERIENCE WE HAD WITH THERESA DARNELL! She was extremely helpful and explained everything! I would suggest CubeSmart to anyone.... Oh also the other place was the same price as CubeSmart, but they had no clement control, it was outside and look unsecure. I feel safe going to CubeSmart by myself. Thank you Brie

Great facility, close to home. The free use of the truck was a BIG plus. Angelica, the manager was an absolute pleasure to work with. She was very knowledgeable and courteous.

Very professional service. The unit was higher priced than other storage companies but the convenience of the location is valuable to me.

Manager on duty was extremely nice. Explained everything thoroughly and even had coloring books/ crayons to keep my 3 year old busy.

Nice storage facility, with indoor and outdoor units. I had enough room that I was able to drive inside with small trailer to unload and access the storage unit.

My experience has been great so far. Terry in the office was very helpful with showing me around and getting my paperwork together. I like that I can access my storage unit for much of the day.

Clean units, you get to use their truck to move your belongings in and the manager is friendly. I was put back by the fee for this and the fee for that business model.Update 8/28/2018I am no longer a customer and vacated months ago. The biggest reason was the regular increases in the rent. You get reeled in by the monthly special to move in and then the rate hikes start. I started at $112 and when I moved out is was almost $170. You do the math. I suggest you read the contract before signing and inquire about rate increases.I expected this response to try to justify my experience and unreasonable expense. As I stated before read the contract and asks questions.

I liked the store and the convenience of where it was at. Im glad I didnt have to communicate with the office to much, the manager was a grouch(mike). The young girl you had there was a doll and very polite and friendly. She was very knowledgeable about the business.I always hoped she was in when I needed to go to the office. Her name is Veronica McNally.

I always store my stuff here pricing is reasonable and they have the best promo. This time I rented a 10x10 and I filled it in the first week the staff worked with me on getting a 10x20 right next to the one I had and found a way so I could keep the promo going. The staff is great and understanding. I will always use cubesmart.

Very friendly staff and when the unit that I had reserved turned out to be too small they were able to get one that was going to be the right size for my need

Over Priced, and No over night access to get in your unit.

Couldn’t believe the deal I got. I only expect to need my unit for a couple weeks but I got the first month for free and free use of the truck. They did not make me pay for the first month and get the second free. I legit got it free the first month. Definetly going there again. Thanks for ur help Terry!

The company I work for rented there. Place is nicely keep, and lite well. Easy to negotiate.

Easy access and good location

Staff was friendly, professional, and patient. Storage facility is clean and well-maintained. These folks obviously care about their jobs and customers!

We were very impressed with this facility. The staff was efficient, helpful, and gracious. The storage facility and pricing far exceeded our expectations.

With the exception of Terry, the staff is super nice and helpful. Terry on the other hand didnt tell us about fees from the start and gives me a hard time every single time I have to speak with them about something. If it wasnt for Terry, I would refer them to everyone.

Thus is a very secure, clean and well managed storage facility. They have storage units of every size,security storage, some air control storage, every type you could imagine.

Terri made our move in painless!!!! Location is affordable and convenient!!

Its storage simple process was cool

Great experience so far. Good value and helpful staff.

Very nice people to deal with and reasonably priced

Easy to setupeasy to close up

What a great experience Diana Whiteman you rock thank you for all your help.

Great place-service is incredible .Our experience renting here [Feb. 8th, 2014 ] was extremely positive. The General manager Mike Palancik was very nice and helpful-but we mainly dealt with the 2 manager ladies- Terri Darnell @ Susan Kelly. My Mom, Husband, and myself dealt with them -they were very friendly, informative,@ knowledgeable.They went above and beyond their duties. Also the people at the 800 number were great too. We would refer anyone to CubeSmart and this Facility. When we moved out of CubeSmart on Weds. June 5th,to take our storage stuff to Ohio[we are moving there later this year-and storage is 3 times cheaper there. Terri wowed me that day too

Very easy to check in, the location is conveniently near I95, and the box was clean and easy to access!

My first experience with Self Storage and I could not be happier. My personal closet away from home, very convenient!

Its clean dont get a unit in the flood areas

Ive had nothing but problems with this place door for the unit doesnt open they refused to get me a new unit because I cannot get into my unit and then this morning I wound up I was there 10 minutes before the gate was opened and then when they turn the gate on my code wasnt even able to access the gate my bills are all up to date and everything this is b******* I hate this place please never go here

Great staff, very friendly and efficient, explained everything thoroughly and no problems whatsoever. Glad I leased here.

Great place Very clean and the staffing in helpful

Great place for storage nice and clean inside

These things do not make good apartments no bathroom know air condition very hot and humid not a good place to live

Good service nice staff clean storage

Friendly staff, easy process and convenient access.

Expensive. Cheaper to finance a good sized shed.

Over priced but clean so Ill give 3 stars instead of 2

Bad customer service

Staff was very friendly. Answered all our questions. Unit was very clean upon move in.

Ez. Paperwork was quick CLEAN

Nice place

Cost of units are on the high side.

Beware huge price increases

Extremely clean facility

Not the best place for storage in the area they are horrible with their accounting and wont let you in if you prepay via credit card online because theyre counting is so horrible so we are stuck without getting your stuff I would recommend going somewhere else

Over priced

The place is good as well as nice staff, but they raise the price every 6 months, which is annoying.

Okay place

Very professional. The 10$ move in truck was a huge help.

Great,courtesservice

Great staff

Good

Friendly