Very fast and professional. I paid the price that they quoted to me. They did a job that my regular mechanic wasnt able to do. My 2008 gmc Yukon xl handles a lot better now.
If youre looking to buy a vehicle from united auto sales make sure you inspect the vehicle before you sign the deal these guys sold me a Subaru forester for 10 grand come to find out the front brake pads were completely deteriorated and unitied auto sales told me I would have to pay for my brakes to be fixed even though I had a warranty. Definitely will not be returning .
These guys can’t be beat... Laurence is a stand up honest guy and you’d be hard pressed to find this kind of Quality service, price fairness, and Trust with anyone, anywhere at all. My experience has been awesome with them. ..For example another garage was trying to charge 3k for a used transmission replacement but when I brought it to United they told me the truth and Charged less than $500 for a sensor done in hrs and there was never a problem with the transmission itself. I was so impressed with their honesty and professionalism I had them do a lot more work to the car, I will always use these guys for life now, they are amazing.
This place of business is like family.I purchased a car from another dealer and it was a lemon. My wife bought her car from United auto services and anytime she needs anything they stand by their cars.I went there and did they help me out yes they did.I bought a suv and I love it!I would recommend this place to anyone that loves a honest dealer and service.Thanks so much without your help I would have been without a car.They deserve more than 5 Stars.
I got a 2012 Subaru Legacy that runs awesome. Laurence was very professional making sure I wasn’t paying more then the price listed. He was very understanding when It comes to a new driver Not knowing much. Completely honest with you. I definitely would recommend going to him for used vehicles and maintenance on your cars. Thank you so much for the patience and advice!!
Good inventory! Really nice people and they’ll help you out along the way of buying a new car. My first time buying a car and they really made a good experience. Thank you !
I bought a car at the beginning of October. My experience has been great so far. Got a great car for a great price. They were friendly and very professional. There were a couple things needed to be done and they were done right away in a timely manner. I would recommend stopping by if your looking for a new vehicle! I would go back!
I bought a 2011 chevy traverse. Which was a really good deal. I was greatest with lots of respect. I was treated very well. I purchased it that day. It was made sure that it was on the road and everything. Even after a few days a few things needed to be checked out and fixed and it was done ASAP. Again I was treated with respect and I was reached out to make sure all is well and was asked to stop 8n to make sure it was all well.When its time to get something new I will be freaking with them again. Thank you for the kindness and well serviceSherry
Great place to get a car.
Purchased my latest car from here. I had a few problems with getting my registration and other things with the dmv so they held my car for over a month with no complaints as well as consistently contacting me and asking if i needed help with the dmv process. Very friendly and much attention to detail my car was perfectly clean in the interior, everything in top condition as well as assisting me with my inspection too. Highly recommend working with them ! 😁
This guy is the worst car salesman in the world. Tells me he has 3 cars ready for me to take for a test drive. Then when i show up 20 mins later all the cars are sold that i wanted to test drive. I wouldnt recommend this car salesman to my worst enemy. Will never return here for anything 👍
Bought my first car here with Fernando and he was really friendly, answered all my questions, and made the experience a good one
Best mechanic in town hands down!!!
I bought a Tiguan from United Auto Service. The car runs great, low mileage, and was very clean!! Laurence made me comfortable with the car buying process, he was very helpful. When I picked up my car he made sure it had a full tank of gas. He also followed up by email to be sure everything with the car was going well.It is not near home but I will continue to drive there for service and future car purchases.
Amazing service and friendly attitude, trustworthy for any job!!
I love this place, I have been going to this place forever, never had any issues. I recommend this place to my friends, family and everyone else. They take care of your needs and are experts in what they do. they are 200% professional and knowledgeable about many different vehicles. You will feel safe with your car at this shop. The BEST!!
I loved my experience with this business. Very nice and accommodating and made sure everything was on spot with my used car. Lawrence definitely went the extra mile for us. Im telling everyone I know to go there for repairs and sales.
Bought a Carolla, an Elantra, and my Sierra here and Ive gone to them with any repairs Ive needed over the years. Fair pricing and quality work. Ive only had good experiences, I trust them, and they will continue to have my business.
Nice cars It’s like Laurence wants you to be happy and confident in your purchase and is willing to go the extra mile 👍
I come here with all my car needs. They fixed whatever was wrong in a timely manner. They were friendly, and compassionate. They have a variety of vehicles anyone can buy. They know what each car needs as there are specific tools for each. They even taught me what was going on with my car. I trust them completely with my love (my car). I have already referred lots of family and friends to this place and they are grateful for the work that was done. Excellent service. They are great !!!
Amazing and friendly!Gone out of they way and to help me out. Very compassionate and makong sure I was satisfied. Highly recommended checking them out. This is my personal favorite mechanic shop now :)
Great service, happy to have bought my first car (2014 Chevy Cruze w/ 91k miles) with United Auto. They have reasonable pricing make sure every vehicle is taken care of. Had a small issue with my car, called up the manager and he had it fixed within 2 1/2 hours. Very responsible, respectable, and helpful. 100% recommend for anything car related.
Bought a car from them a few months ago and with in days of taking it off the lot I had an issue. Brought it back and it took a few days and it was fixed. A few weeks late another issue. Got that fixed and then a few weeks later... yup another issue. That one cost me almost a grand. I don’t recommend this dealer. They told me the car was looked over and had no issues. Had to get the brakes changed and the old ones were paper thin. That is something that should have been checked before selling. Save your money and go somewhere else.
Just bought a SUV here last week as my first car and love it! I have had no problems and it drives smoothly. the customer service was good, he answered all my questions and concerns. Highly recommend this place 😄
I believe that this dealership/mechanic business is one of the best if you are looking for an affordable reliable used vehicle. We bought a 2009 Honda Pilot in great condition and a a great price. That owners are extremely nice and very pleasant to speak to. We had a couple of minor problems (wiper sprayer needed replacing and a head light out) both fixed right when the issue was brought to them with no hassles. I would HIGHLY recommend United Auto Service to anyone. My husband and I are very pleased with this business.
Best customer service
I bought a 2007 Jetta from this dealership it run great and it’s a manual I was lucky to get it at a great price and the dealer also took care of all the services such as registration and state inspection so no need to go to the rmv yourself.(especially during this pandemic)Great service please check them out!!!
I went there looking for a four wheel drive vehicle found one. Took it for a test drive love it. Due to having to coming up with the little bit that I had to from the loan I received. They held my vehicle for me until my money came in which was so awesome of them. Thank you very much for an amazing job you do.Thank youMelinda MacDonald
The mechanics at united auto service always get the job done on time, in budget and done right. They explain everything so you can make an informed decision and are friendly. I recommend them to everyone I know and anyone who reads this review.
Came here today and he gave us a great deal on our new Nissan Pathfinder. Very respectful answered all our questions we had. Very trustworthy definitely recommend buying a vehicle from them.
Owner is really nice and very helpful, he was very honest about the cars and made sure the car was good to go. I couldn’t find a place with a better car for a better price.
So i bought a 2007 impreza wagon a couple weeks ago and with used car comes problems that pop up but not a problem with the shop..the service and quick responce and dedication to make sure my family and I is 5 star..i would recommend Laurence and untied auto service to anyone in the market for a car or for service..
Worst experience of my life, they were very nasty to me from start to finish. Never been disrespected That much before. Definitely never going to go there again. They didn’t even fix my car right. I have a brand new scratch on my passenger side and a new dent on my driver side. I’m disappointed at this place. Never thought I’d ever have that type of experience.
Thank you Aveen, for your great customer service and your expertise! You took your time in answering my questions related to my newly purchased vehicle thoroughly. Thank you caring about your customer.
So happy to deal with United auto thank you guys for all your help those guys made it so easy for us to find the right cars for our kids
Purchased a Chevy Cruze for my grandson last week from United Auto Service. Aveen went above and beyond to help us pick the right car for him. He went over everything with us and answered all our questions. Good selections of cars to choose from. Thank you for your time.
Great service. They had the best deal in the area comparing to other cars as the one I got. Aveen is very patient, will assist you through the phone if needed, when considering a car and the buying proccess was smooth. I highly recommend this place!!!!
Great customer service, works with you, good prices, nice people and nice cars highly recommend. Thumbs up from me.
This the place to be either to buy cars or fix any type of car. He went above and beyond to fix my car. The prices was cheap. I do def recommend this place. Just ask for Laurence he going take care of you.
Extremely understanding and easygoing guys to buy a used car from, I got a great car for a great price! Super happy with my experience and will definitely recommend to everyone
Lawrence is such a pleasure to work with. Very informative and straight forward. Honest guy who does great work on luxury vehicles...will definitely use him again
I just recently bought a Dodge Journey here and I love it! Lawrence is awesome! He knows what he is doing! If there is a problem he will look until he finds it and then fix it! I would recommend them to everybody!
Aveen, was very helpful, kind, knowledgeable, and accommodating. He recognized an issue with the car as he drove it, told us about it and fixed it. Would definitely go back and work with him again!!
I Recently bought a 2008 Ford aescape from these guys. Driving from Boston during traffic hours I wasn’t able to make it before closing hours, and so I called Lawrence to inform him, he stayed 20min after to help me. Great guy, patient and very informative. 10/10
My experience with Aveen and his team has been nothing short of amazing. They were kind, honest and accommodating through the whole process. I can also attest to them honoring their word. Within a week of driving the car my check engine light on...Aveen had me bring the car in to diagnose and we found I needed a new catalytic converter. They ordered and replaced free of charge. I can’t express how thankful I am to have found a trusted auto shop/dealer! Thank you to Aveen and his crew! Nina
Laurance is a trustworthy, professional, Caring businessman. We have bought three vehicles from him and his company within this last year and wouldn’t go anywhere else. On our first purchase, we accidentally lost $100 bill in the process of paperwork. Later that day, we got a call saying they found the hundred dollar bill. That was the first indication of the quality of character and integrity this man and his company showed us. Every vehicle we purchased has been more than we expected. Buying a used vehicle can be a gamble, but not with this Company. If there are any issues with your newly acquired vehicle, Laurance will take care of them immediately without question and get you back up and running ASAP. Doing business with people these days without reference can be a very scary thing to do. You work hard for your money and the necessity of a vehicle is unavoidable for the majority. I can wholeheartedly give this testimony and referral for United auto located on Hamilton Street in Leominster mass. Always the best value for your money and peace of mind that your investment is safe with this company. Thank you Laurance for all you have done for me and my family. We look forward to a long relationship with United auto.Zach and Anne Marie Zufelt
I bought two cars from this place recently best price around they explained everything to me from the beginning
Been dealing with Laurance for around 10 years now and never had a problem any issues that Ive had were always taken care of. Him and his team have always treated us with respect and understanding. No problem recommending him to family and friends.
Very happy to deal with guys I’ve united auto in Leominster very professional and responsible
I purchased a car here with a broken radiator and a dented tire rod. I went back to find out that the owner would blame the broken parts on me. I am trying to refund the car for my money back and I am being told that that is not how it works... Think I just got finessed. Dont but from here it is not worth it
Aveen a great salesman go to him ! He’ll hook you up and is very reasonable.
We just purchased a car my son has been wanting for years. Aween went above and beyond to accommodate us and our unconventional work times so we can see and drive the car. They where honest, helpful, and went the extra mile thru the whole purchasing process. United Auto in Leominster was amazing to work with and purchase from. I highly recommend them to anyone.
This place is definitely the worst place you could go to. Do not buy any car from this place they will try to screw u over . They will sell u a car that they know has a lot of problems and they are not willing to do anything about it . Most unprofessional place ever.
Laurance is a trustworthy, professional, Caring businessman. We have bought three vehicles from him and his company within this last year and wouldn’t go anywhere else. On our first purchase, we accidentally lost $100 bill in the process of paperwork. Later that day, we got a call saying they found the hundred dollar bill. That was the first indication of the quality of character and integrity this man and his company showed us. Every vehicle we purchased has been more than we expected. Buying a used vehicle can be a gamble, but not with this Company. If there are any issues with your newly acquired vehicle, Laurance will take care of them immediately without question and get you back up and running ASAP. Doing business with people these days without reference can be a very scary thing to do. You work hard for your money and the necessity of a vehicle is unavoidable for the majority. I can wholeheartedly give this testimony and referral for United auto located on Hamilton Street in Leominster mass. Always the best value for your money and peace of mind that your investment is safe with this company. Thank you Laurance for all you have done for me and my family. We look forward to a long relationship with United auto.Zach and Anne Marie Zufelt
No pressure, professional, nice and respectful, would do business with them again.
Just bought a Jeep from here and love it! Amazing customer service. Made everything very simple for us.
They were a pleasure to work with! Even accommodated me and brought the vehicle to me personally so I didn’t have to go out of my way. I would recommend these guys 10/10.
Excellent service and customer support.
This place is great. The employees and Service are excellent!!!!
I baught a 2008 jeep liberty from united auto service and I am pleased to say that Lawrence was patient and very helpful during the whole process, this is a great place to buy quality used cars and I am more than satisfied, I will definitely be going back there to get my next used car and recommend others to do so as well.
One of the greatest shop I have been too. Awesome service and right on the dime. Looking forward for all my auto needs
Very happy with service I received...helpful, polite and fair. I highly recommend visiting if you are looking for a vehicle.
Recently bought a car from here, great service and Lawrence is always there when I need him. Always gets the job done!
Don’t buy a car from these scammers
Bought an avenger from him. Awesome service and fast too. Id recommend him to everyone I talk to. Thank you Laurence!!
Awesome service. Aveen was very professional from the moment we got there to when I left with a new car.
Highly recommend! Recently bought a vehicle from Laurance and was very happy with the ease of service!😊 Thank you for an awesome experience!
Bought a car from here, they were great from the start to the end, but there is no end, so they’re still great. Would definitely recommend to buy from.
Once again Laurance comes thru in the clutch... as a GREAT mechanic.... I got a new. Used vehicle and it wasnt even from him this time around! but in tru gentelman fashion he gave it a once over for me and told me the minor issue i need 2 fix and saved me a ton of money in repairs.... This man will NOT steer u wrong. If u need a new used vehicle or just service to your current one this place is worth a visit. Where can u EVER find an honest SMART mechanic?! HERE. U wont regret doing business with this man or his car lot UNITED AUTO in Leominster MA. DEF RECOMMEND.
United Auto helped me when I had nowhere else to turn. I sold my 2006 toyota Rav4 to Lawrence a few months back and was so glad he was willing to take it off my hands. I was in a rut and as sad as I was letting go of the vehicle it was nice to know it would be fixed up and given to someone that could utilize an amazing suv for a good price. Thats what United is about, getting deserving people a vehicle no matter what situation they will do their BEST to get you a car on the road. United has been my familys go-to service for years, whether its a broken mirror, engine or exterior repairs like dent coverings etc.. These people know whats up HIGHLY RECOMMEND UNITED AUTO ON HAMILTON ST. LEOMINSTER.
Awful pricing, awful work, and awful people. If you’re looking to spend 3X as much on a car that doesn’t work here’s your place.
Would put zero stars if I could... horrible costumer service WOULD NOT recommend.
Recently purchased a car from there and so happy with it they have the best customer service
Very friendly they returned my calls right away i would buy another car from them
Great place. Had a problem with my car after I bought it but they fixed it right away and free of charge.
The worst treatment I have ever gotten. Refused to speak with me or my mother bc we are women. Only spoke to my father. Not to mention he’s a slim bag and has terrible cars. If there’s a silver Jeep with a ripped drivers seat DONT BUY IT I lemoned it!!!! Update: the car is now posted for sale almost two months after this happned, they drove the car around so then the miles would be over 125k therefore the lemon law no longer applies. They are asking $4,500 and I payed $4,000, the car is worth maybe $3,000 at MOST. The car wasn’t taken care of by the previous owners! GLWS
Sold me a broken car wint fix wont refund .
I used United auto serviceThey are awesome, I got high expensive estimate from other repair shop, but with united auto serviceMy car fixed with reasonable price and fastThank you, I will come back in future
It was Rude customer service and did not work with me when returning things or fixing them
Very reasonable. Always honest.
They the best United auto service
Bought a car there 4months ago, already taking in again for repairs, down 1500 already for repairs and today brakes and shocks, I would not go here again
Great and fast service
The bestttt