I was pleased to see the respect and courtesy the staff showed me. Nancy and Harry went above and beyond. They kept me updated on the progress of my vehicle. I was completely surprised when I picked up the vehicle the day it was scheduled to be finished. To sum up the experience at Collision Works “ I will definitely be taking my business there again.” Thanks again Nancy and Harry. I really appreciate your help!

From start to finish I could not be more pleased. Josh and his team handled everything in a friendly but professional manner. The collision repair is perfect - and my car is 9 years old! All the body parts and paint match perfectly!Josh kept me informed throughout the entire process.

Repaired my first car with solid customer experience. Brought in different car with mirror damage. They order part and said it would be a week. Never heard from them so I called 3 weeks later. They did not return my call. I went to competition down the street and they ordered and installed the part in less than a week. All I ask is for commutation. They didn’t provide so they lost my future business.

Took my GMC Terrain in after a fender bender to get the bumper replaced. The quote I was given was lower than any of the others I got. I went to 4 separate places for quotes before collision works. The team there was astounding. So friendly and nice. Their receptionist is hilarious and such a sweet lady. The got my car in and kept me up to date the whole time they had it about the parts they had to order and how long it was going to take. They said with ordering parts it would be about 3 days and they had it back to me within 2. You can’t even tell I was in an accident the work was so good and the team was so efficient and nice. I’ll definitely be back if I ever need work done on my car in the future! 10/10

I really appreciate the work they did to my car. I know it wasnt an easy task but my car is back to basically brand new and I appreciate that so much. Chris was my guy. He did a decent job of communicating with me and keeping me up to date on my cars status.

Chris was very helpful and we communicated regularly on the progress of the work being done. They also communicated with the rental company and helped make the process much easier.

Super polite, very helpful even though I just needed an estimate on a car they knew I was just taking the check on. I would definitely bring my car here in the future.

What a great shop! Although my car was totalled by the insurance, the days leading up to it were great. The staff is friendly and very informative. Text and website keep all work tracking so no question as to what is going on. Christopher was wonderful, he was going to clean up the pop that spilled in our wreck which interior mess was not something I thought would be done. This morning as I cleaned out the car, he removed the license plate for me and was very sympatheticto our situation. I will use them for all my future needs for sure!

This place is excellent! They are friendly, very informed and educated about auto body repair and do a precise estimate. Their work is above and beyond expectations from the front office (Nancy who likes my homemade chex mix) to the very knowledgeable man who does the auto work, Chrys!

Love their shop.Quality work and Ready on time.Great communication about my repair progress.

I hit a deer in my 2016 Chevy Silverado. I had a pheasant hunting trip planned for 10 days from when I dropped my truck off. I explained to them that if they could not assure me the damages would be fixed before I left, then I would just wait to have the repairs done when I get back. Not only did they keep their word on giving me my truck back in time, they beat their mark by 5 days. My truck looked brand new when I got it back. The paint and the finish matched perfectly. I received text messages during the entire process, it felt good to be kept in the loop. When I got my truck back it was spotless inside and out, I highly recommend using them. 100% satisfied

My 3 month old Kia Seltos was rear-ended and I took it to Collision Works of Lenexa. GREAT experience! Body work was excellent. They went above and beyond for me. Will definitely use them again when needed.

Amazing crew! Great attitude, very amazing and sweet staff. Hopefully won’t be going back for repairs but if I do I will be going to them!!

I was struck by another vehicle and was worried I would get less than good service but the insurance company and Collision Works were great all the way through the process. Lots of communication/updates and my call looks great.

If you need any body work done I highly recommend them! They did amazing on my car and it looks brand new! And it didnt take long at all. I was thinking it would takes weeks and it only took six days! They are very professional and they communicate with you about every step that they are doing on your car. Thank you so much

Good customer service and quality workmanship

Collision Works of Lenexa went above and beyond and fixed my car quick and affordable. Even detailed it before I picked it up. Great communication with Christopher Shepard through the process. And the painter, Heath Kimberling, is absolutely one of the best in the business. Highly recommend!!

They did a great job working with Progressive after my auto accident. The entire process was seamless and very prompt.Jack was great to work with, and Id recommend their shop to anyone in a similar situation.

I’ve had an awesome experience here with them and the staff is very friendly and professional! Outstanding customer service and was always up to date!

Excellent people and service!! Only place I trust

I brought my 08 Camry here because a part under the front bumper had partially torn loose and was dragging on the ground. The staff were pleasant and friendly. Annette looked at my car and gave me a quote. She told me the part was called the under cover (good to know) and that both the left and right sides needed to be replaced, to the tune of $267. Okay, fine. I went to schedule with the front desk and was told they would need to keep my car for up to two days. Why? I asked. I need my car to get to work. They said they wouldnt know exactly what was required till they started working on it, and it would also depend on how many other cars they were working on at the time.I dont know a lot about cars, but this didnt seem like a complicated repair to me, and I didnt see why my car should be sitting in the shop waiting for other peoples repairs while I could be driving it instead. I left without making an appointment.Today I called my local body shop. They got me right in, took 10 minutes to refasten my under cover with zip ties, and charged me $10. Sure, its not as pristine as all-new parts, but all I care about is that its not dragging on the ground anymore. Collision Works went straight to the most expensive option without telling me there were other possibilities. If you go there, I recommend getting a second opinion.

My experience with Collision Works was very positive. The Staff were friendly and professional. The quality of work was excellent. I would have no problem recommending Collision Works to others.

I was honestly pretty disappointed. They were nice but communication was very poor and I ended up with 2 nails in a completely different tire and a headlight that was out on the side that was suppose to be repaired/replaced. I called to let them know and it was basically told I need to deal with it myself. There were several other things I wasn’t happy about but they really aren’t as big a deal and I would have probably not even noticed them but they left me with a bad taste. Really doubt I ever be going back.

I am very happy with the work that was performed and kindness of each employee they were friendly and kept me up to date. I highly recommend them to everyone I will take my cars to them every time I’m in need of a repair. Thanks again.

I’ve used them twice. Each time they handled my repair quickly and completely. They keep me updated on the repair. And have always met their completion deadlines. I hope I don’t have to use them again, but if needed I wouldn’t think twice about returning.

It was a FAST and great repair. They kept me informed the entire time, and the guy I spoke with Jack answered any questions I had.

The work was done on time and they kept me in the loop as far as the repairs needed.

I am very picky about my automobiles appearance. Collision works did a outstanding job on both cars. They look new again!

Had a fantastic experience!!! They did the work for less than any of the other places that estimated. Very professional and my car looks brand new! They even cleaned it inside and out as a courtesy!! Friendly, knowledgeable and they were fast. These guys are great, I would recommend to anyone.

Repairs to rear quarter panel were done in a professional manner. The work appears to be excellent in quality and was performed before the estimate time.

My car got pretty jacked up during the big ice over recently. My insurance recommended that I send it to CollisionWorks to be repaired. When I got there I was greeted very warmly. I was given an estimated time upon completion and they kept me informed every step of the way. They cleaned my car for me which is unbelievable. My son turned my car into his toy and snack cave. So them doing that went above and beyond in my mind. Great place. The price might be high but at the end of the day they do it right. So you cant go wrong.

Absolutely love the way my car looks..The men i spoke to were very helpfull and were great at updating me on my cars progress..Highly recommended this place..

Great customer service. They stand behind their warranty 100% as well. I had to utilize their services on two separate occasions. I returned the second time because of the great experience I had the first time. However over a year later I had a small issue and they covered it completely under the warranty. They even let me use their loaner car. I am completely satisfied and highly recommend them.

Great personal care. Kept me informed on the process and very helpful with working with the insurance company.

Back bumper came out perfect and felt like i had a new car! did some good detailing inside too.

Amazing! Would definitely recommend. The workers are very professional and knowledgeable.

Main problem: Rude Front Office (owner/manager)! Other major issue is that repairs done with many plastic parts and clips reused while they broken or deformed. Paint work is great, though. I will not recommend this shop to any one because I had to come back 3 times to have the repair done properly. And every time I got terrible treatment by store owner.

Had a great experience here! I had hail damage repair...they completed the repair within 24 hours and Rodney went around with me to look over the car to make sure I was satisfied... a very personable experience! Ill be back if I ever need body repair work in the future.

Chris made this experience great! I had a rough start trying to figure out whose insurance was going to pay for what, but he made sure everything was taken care of and that I didnt have to pay anything out of pocket. I even had to go to the dealership and he made sure that it all got billed to insurance. They have been a lot more helpful than my own insurance. I highly recommend this place not only for the great customer service but the great work they do.

If you think great customer service is a thing of the past, you haven’t been to Collision Works. They recently did repairs on my car. The staff couldn’t have been friendlier and when I had an issue they went above and beyond to accommodate me. Great place!!

Very friendly, affordable, and they give you updates daily on the work done. My car looks brand new!

Amazing work! I was so nervous since it was through another insurance company but my car looks brand new. You cant tell it was ever hit, or painted!

This company run by an amazing woman named Kathy. The mechanics are so highly skilled and always willing to talk with customers. The work they do is highly recommended and I was told, that they have to take classes and get certification yearly. I have had an amazing experience with these guys!! My experience was unexpected because I have been cheated at shops being a girl...

I had 13 hail and door dings removed from my daily driver @ KS Coachworks earlier this year. The price was fair, and I am happy with the results. Unfortunately, the entire experience was ruined because their front office customer service is extremely sub-par. The lady who answers the phone is consistently rude and hard to work with. I feel like I am a problem every time I call and have to talk to her, when all I was trying to do was schedule my drop-off or ask a very simple question.I need some body work and a new paint job on my project car, and my latest interaction with her has led me to try another business instead.

My 2017 sedan required significant body work done ($3500) after an accidental scrape against a concrete pillar. The initial repair estimate was exactly what the final price for the repair ended up being. My cars paint color and finish was matched perfectly. I cant tell where the repair was done at all. They sent my wheel cover out to have it refinished and it looks perfectly matched with the other wheel covers. They also replaced my scraped tire and rebalanced my car after. My insurance recommended Kansas Coachworks and they covered the cost minus my deductible. Im very pleased with all the work done and highly recommend them if your vehicle needs body repair.

Mark and his team did excellent work, in a very timely manner, to take care of the auto-body work on my vehicle. Pricing was reasonable, communications occurred as was needed, with the end result being a detailed & repaired vehicle back on the road with very minor inconvenience. Thanks, Kansas Coachworks!

Went to this location a the start of August was passing through and had to get an emergency chain change done on my motorcycle. I was lacking a metal file and these guys helped me out. They were extremely friendly and an awesome bunch of people. if Im ever in the area youd bet Id get work done on my car there!

New owners but same great staff.

Professional staff

SO MANY THINGS WRONG. My car was estimated to be done on a Friday. But then they found more damage. So, Fair enough right? But then two weeks later, it was supposed to be done on a Saturday, and the next Monday I called. The lady said “the time estimate is next Wednesday” and I said “okay.” She then said “but it might take a couple more days than that.” So then, I said “so the time estimate is around Friday.... not Wednesday” and she said yes. It’s very annoying that they give me a short time estimate to please me, but then inform me later that when they say “Saturday”, they actually mean “Wednesday”. and by “wednesday” they actually mean “Friday”. I’d rather just have them tell me “it won’t be done until next Friday.” Not to mention that every time I call, the lady puts me on hold for 5 minutes then says “I’ll call you back” and then never calls me back. I’ve never had to write a bad review for any company ever. Im only 17. But I really hope that other places aren’t like this for if I ever get in an accident in the future.

Turned my car around very quickly after I hit a raccoon! Super nice and communicative. Thank you, Jamie!!!

Great service!

My SUV looks like a brand new car.No one can tell I was in an accident.They even clean the inside of my car..Great job ! Thank you for job well done.

The work on the car turned out fine, but it was done slowly and the shop never called to update us on the status of repairs.

A very professionally run business.

Professional and friendly staff, great job on the repair.

Fixed the deer dent and looks better than before.

Everyone was very professional and the work was exceptional. Highly recommend KC Coachworks.

My vehicle was recently hit in a parking lot and I had to go here to meet my Nationwide rep so he could evaluate the amount of damage on my vehicle. My damage wasnt severe, primarily the taillight and the paint, but they did appraise it around $1kIve previously used another body shop and have always been happy with their work, but I decided to give Kansas Coachworks a try. Their customers seem to like them, they have been in business for many years, and a woman owns the business; it is so rare to find a female entrepreneur in this field of work. So I decided to give the business a shot.Ill first start by saying that my vehicle requires special paint. It is a red multi-layered metallic paint. It takes talent to get their type of paint work right. Even the Nationwide rep warned me that it might not look like a perfect match due to the color. But they did an excellent job. It blends in perfectly with the previous paint and you wouldnt even know it had been repaired unless a Carfax report was pulled.The staff is also friendly, helpful, and knowledgable. A huge plus to the experience was Enterprise bringing the vehicle to Kansas Coachworks, so it was ready to drive away when I dropped my car off. I was also able to drop the rental off with Kansas Coachworks rather than taking it to Enterprise.The only reason they are getting four stars is because it took a month to get my vehicle in for body work. Maybe it was due to all the storms weve had this summer or maybe it is because they are so popular. The other body shop could have gotten me in much faster, but I decided to ride it out because the damage wasnt horribly noticeable. If the damage was worse, I most likely would have taken it to the other body shop because I could have made an appointment within a week. So I would suggest to the business to expand their facility if they do not want to lose customers.

I just want to say how pleased and happy I am with the work and the people at Kansas Coachworks (especially Jamie and Cathy). I have been in 2 accidents in the past 2 years where my car was undriveable, I was referred here by Legends Honda where I originally bought my car and I couldnt be happier that they referred me here. The work that is done on my car is like my car is brand new again! Also, it was nice being in contact with Jamie while my car was in the shop that way I knew the progress. My car was done before expected completion date also. I would suggest Kansas Coachworks to anyone that needs collision/work done on their car. I have been more than happy both times I have took my car here but hopefully I dont have to go back lol

It was better than before...almost like it never happened.

Very professional and fast service. Thank you guys for all the help after the accident and being hit by a semi-truck!!

These guys know what theyre doing from start to finish.

Did not complete work, more interested in collecting their $$ and clearing the shop floor.

This review could have been much different if only coachworks had been honest and upfront about the time and cost. We had a slightly smashed hood in the front from a fender bender. We were quoted $600 and 3 to 5 days. This was very reasonable. After we brought the car in and they looked at it they said there was more damage than they originally thought and it would probably take two weeks and be around $1400. This was not a problem as we suspected there could be more damage on the undercarrage. After two weeks we called to pick up our car. We talked to Chris who said that they were still waiting on a frame-straightening machine and our car would take one more week to fix. This was where the frustration really started. After another week we called again, hoping to pick up our car. We were told that they ordered the wrong part and it would take another week. We called a few days later and they told us that our car would be ready on Friday. On Friday we called and were told that they still needed to paint the front which would take a few more days. We called again that Tuesday and they said it would be ready on Friday again. Finally after almost five weeks we were able to pick up our car that Friday. What was originally 3 to five days and $600 turned into a month and $6000. We felt very lied to and that we were strung along on an emotional roller coaster. I am eight months pregnant and my husband and I work full time, so having to make due with one vehicle for a month was incredibly stressful. I gave them two stars instead of one simply because the work was good. I cannot reccomend this place to anyone unfortunately.

Ive used Kansas Coachworks a few times to repair hail damage on our cars and a few minor accidents and have been very impressed with the quality of work and professionalism of this shop. As long as I live in Kansas City, I will never go anywhere else for auto body repair.

Very nice and friendly staff. They were very helpful with my repairs and getting me a rental.

Good work and quick turnaround

Always helpful! Great work every time!

Did a great job on my carThanks

I have given the owner of this company and my insurance company many months to resolve the problem that we were overcharged on labor for the paint job on the hood of my daughters car. They charged 3.5 hours for clear coating the hood of a small vehicle. I have come to the conclusion that the overcharge will never be refunded and forget about the warranty. They had the car for 2 months, blew out the battery, charged me for a new battery while the one that was in the car was still under warranty and did not ask if I wanted them to replace the battery. They did not see the gaping crack in the radiator which cost me additional money to have it repaired by Firestone.FYI, the brochure for this company states that they do not guarantee their work to be flawless but it meets acceptable community standards. Not sure what acceptable community standards are unless it means the work will be less than acceptable and they will mess you and your insurance company over.I would never recommend this company to anyone.

Great work and on schedule.

What I like about this collision shop is they can repair any make and model .

Do good work....... always busy

Just got there paint booth cleaned

Great Service!

Good treatment, attention Quick repair, quality, Spanish language service, I was able to communicate very well, they left my car beautiful ... Thank you !!

Great service