I bought a motor for the wind shield wipers for my car last week.turns i didnt need it i needed the transmisión for the wipes.so i went a week later, yesterday to return it.and the manager named jose told me that the piece was used when i just bought it had the reciept and everything.i told him to look at where the screws went and to see if it was used and tried to tell him it wasnt when he was the one the Who sold it to me .we exchanged words and he didnt want to give me my refund.then went to a napa in sterling for a 2nd opinión and asked if he would accept but he told me they are different branches and he told me it looked new and he knew it wasnt used. Horrible customer service never coming back again.

NAPA in Leesburg has been great.Always willing to help get you parts for repairs and maintenance.

Freaking awesome staff, knowledgeable in anything youll need. Ask for Tommy and tell him charles town sent you😎

Ive been to this location several times and they have always been extremely helpful. A shout out to Randy and Don, they not only were able to help me find the parts I needed for my project car, they were also looking out for my wallet and helped me save money in the process. They really know their cars, Randy took the time to explain types of glass fuses to make sure I understood which ones to purchase. I live in Ashburn and Im always willing to make the drive into Leesburg to see these guys. The Napa in Leesburg is worth the trip to get some of the best service in the area.Kevin

Always friendly and knowledgeable service. Lots of parts in stock, good prices!Had to bump the review down one, unlike the other parts supplies places in town, they no longer have OBD code readers to let customers use to read codes on... But of course they sell them. For someone who has a couple old cars and can use logic, it isnt worth owning one of these to use once or twice a year especially when wherever you are buying parts from (assuming you dont buy online) typically has one you can use.

Great crew always has what I need

These guys are great, friendly, and knowledgeable. I told them about an issue I had on my truck, they gave me a couple of simple solutions and an affordable part. Gave me a few tips with the install and it’s been working great. One of the better parts store experiences I’ve had

Great customer service from friendly staff. Unfortunately I didn’t get the name of the representative I talked to over the phone and who also assisted me in the store. He went above and beyond in helping me find the special shock absorbers I was looking for for my Jeep. Really knowledgeable and great customer service!!!

Incompetent parts associate could not process a simple core refund.

Definitely a fan of NAPA stores and parts, employees lack a little enthusiasm though....

Nice customers serviceThanks youDon.

They pretty much had nothing I needed in stock

Easy access, great staff if you need help with your project.

Delivery range is extremely small. Dont bother unless youre next door.

Leesburgs only REAL Auto Parts store. They have the largest inventory in Loudoun County and the most knowledgeable staff. This is the only parts store the professional mechanics in Leesburg trust to get the right high quality parts.

Knowledgeable people like Mike who work at this store are what keep this world running.

Good service and help in-store and over the phone

Excellent customer service

Good people

Oh what you need