Took about 4 weeks to get an appointment, but .. Caliber Collision has a very professional, friendly and efficient staff - front desk to the service advisor. I was kept informed of progress via email (my choice, rather than phone or text), and received the car when promised. Very satisfied with their work.
I went to this shop because a buddy of mine told me they do great work. I was so impressed by their customer service and the body work they do. The staff here were all amazing. I believe I dealt with the manager, she was more than helpful throughout my repairs. Great Job!
Excellent repair shop. We have used Caliber several times and always glood service and they work with insurance and rental car company. As pleasant as having your mangled car repaired can be.
I had a great experience at this collision center. I was impressed with Nathan, his customer service and dedication to help me was above and beyond. The body work was excellent. I would highly recommend this center to anyone.
I had my car repaired here because insurance requested it. I had heard good things from people I asked. I was very pleased with how I was treated and the repair to my car. It looks brand new.
I walked in without an appointment, not knowing that I needed one beforehand. The staff was very accommodating, kind and professional. The process was quick and easy, and I will most definitely be using them for repairs.
Fixed my ride after being t-boned, great service and quick work
Everybody I dealt with were pleasant and professional.
Fixed some side door damage. Everything was fine on time and they kept me informed throughout. Very easy to work with.
Repaired damage from deer running into car. Couldnt even tell it was ever in an accident. Color matched perfectly, even the trim. Car was cleaned and would recommend.
I went to get an estimate done and the staff was SO friendly and helpful. Will absolutely be using them for the repairs on my car. 12/10 would recommend!
Part not available right away was called as soon as part came in. Took car in and work was completed in 24 hours Great work.
Amazing customer service. Super friendly staff. I understand they are a bit expensive since they do an amazing work.
Good staff but very slow process. Took them over a week to move my car from where it was towed to their facility to have inspected after an accident. After than, Ron worked as quick as he could to inspect it but still took a number of days for them to total the vehicle.
Outstanding service and high quality repairs. Would absolutely use them again
I had minor damage to my vehicle after being rear ended. I took it to a different shop originally & was left completely in the dark on the entire process. 2 months went by without hearing a word about my vehicle & I felt like I wasnt being prioritized because the repairs were being covered by insurance. I was able to switch my repair to Caliber Collision & I couldnt be happier with my decision. Xochitl went above & beyond to make me feel like my vehicles repairs were being prioritized. Weekly updates, incredibly polite & professional. My car looks great too! Thank you everyone at CC.
Couldn’t be more pleased with the work Caliber did on my car. Also, they had my car done ahead of time and kept me informed every step of the way. Highly recommend them.
Customer Service was top notch, sent me a text daily with updates and got the car back sooner than promised!
Caliper fixed my car about a week ago. They did a really good job and paint look perfect. I will tell my friends about caliper.
I had an excellent experience with Caliber Collision! They kept me up to date with frequent status reports and the work was completed several days ahead of schedule. They have top notch customer service and do great work! I highly recommend them.
The front desk staff was excellent. They were professional, cheerful and very helpful. They have a system which updates you daily on your status. This was invaluable for me. And, my personal favorites: the work was completed five days earlier than they estimated, and it was flawless.
I’ve had 2 encounters with Caliber Collision In Leesburg and they both have been pleasant - the staff is professional. Kacey at the front desk was very pleasant and had superb customer service. The work was completed with quality and care, and the lifetime warranty is the icing on the cake!
Great quality and service for fixing Car Body and Trim, I had Caliber Collison services for many times, strongly recommended
Friendly customer people, excellent repair people, good cooperation with insurance companies. What else do you want??
Great service. I highly recommend Caliber!
I went to the Leesburg location after I had a shopping cart run into my car. It scratches the side of my Highlander pretty good in 2 spots. I dropped in there last week and Nathan came out with a bottle of paint thinner and a buffing cloth. In seconds he filled the scratches in and even a few more little scratches from my rings around my door handle. He was extremely professional and kind. When I asked what I owed them he said nothing and I drove away. I bad also taken my car there for body work after a small front end collision a few years ago. Again very professional and my car was ready on time and looked like nothing ever happened. They do excellent work with a focus on customer service and clean professional work.
Wonderful job, very friendly and helpful staff
Everything was great . Car was repaired and cleaned and all ahead of schedule.
This establishment is professional and I love that the give you a warranty on the work that was done. I have had work done at other body repairs places and they did not offer me an warranty. I love that about caliber collision.
I stopped by for an estimate after work for some body work. The guy did my estimate in 20 minutes and went over it before I left. Very professional and fast service. Undecided whether I am going to get the work done because it is a older car.
Great job
When I first dropped my car off they told me the repairs would take about a week. It was done in 4 days and I could not have been more pleased with how it turned out. Would recommend this shop to my family and friends if need be.
Excellent customer service, quality of repair and car finished early.
Paint matches extremely great and receive my car back cleaner than when I brought it in quality work!
Good service
Service was good and pleasant atmosphere. Md. Julie was very attentive.
I thought they were very helpful. The price was okay. My only problem was that when they replaced my bumper it didnt fit quite right from that point on.
EXCELLENT customer service! Helpful and patient!
Excellent customer service and way of working is very professional 👍
This site for a review is not user friendly.
First rate professionals.
Pleasant people, convenient location