Lu
Luxury & Imports
5239 S 4th St #5042, Leavenworth, KS 66048, United States
Comments
Le
Review №1

First one star I have ever left on google. Bought a van from here and within 2 weeks the check engine light and emissions light warning came on. I didn’t haggle with them on value of trade and paid their asking price. They never called back in a week despite 2 messages being left and it took me calling a 3rd time. Sticker in the window says oil was changed right near the mileage we bought it but the oil life light came on less than 200 miles into owning (likely didn’t reset after changing) They left the home address of the old owner in the system and we found no less than 3 magic erasers from detailing. Obviously attention to detail and customer follow up were non existent. I now have concerns about the vehicle as a whole if these basics weren’t paid attention to. One thing I know for certain I won’t buy vehicles anywhere but my local dealership anymore. When we asked our local folks if they could service the Honda even though they’re a GMC dealership they said no problem. We told them about the emissions thing and they said it’s not uncommon with used cars to have something like this happen and they usually just take care of it or work with the customer to find a resolution. Apparently there’s nothing luxury can (read will) do. I’m sure the response will be “you could’ve bought the extended warranty,” which is true but they could also work with the customer the way my local dealership does and that’s why I’ll never buy here again and will only buy local.

Ti
Review №2

Helped me get a really good car. Excellent service experience. Highly recommend.

Sc
Review №3

This place is awesome. I came in with less than perfect credit and William Cornelius helped me into a new car without hesitation. Theyre super friendly and enjoyable to work with. They dont work on commission either, so thats a plus in my book. Thanks again to this amazing team.

Au
Review №4

I bought a car from them a little over a month ago. A few weeks after driving it I noticed a sound coming from the front of the car. The salesman assured meIt was just the transmission. A few weeks later the sounds keeps getting worse and worse. And then today the front tire flew off the car while my wife was driving it with my kids. Thank god no one was hurt, but this is the kind of cars they are selling here!They will absolutely be hearing from our attorneys!!!!!

Ch
Review №5

My girlfriend and I drove from Smithville to check out a Subaru wed been doing a lot of research on and asked to drive it. Really bugs me when salesmen ride with you in the car but Alvaro Romo gave us the keys and suggested the best roads for a test drive and let us at it. We decided we wanted the Suby and pointed out a few things that needed work. They worked with us on most of it and then gave me a pretty good deal on my trade-in. I really hate dealerships, Ive sold a dozen vehicles but this was the easiest trip to a dealer Ive ever had. In and out very quickly and the salesman were never pushy. Very happy with our Subaru!

Da
Review №6

Molly my sales rep was super friendly, courteous, knowledgeable & just Awesome!The whole staff was Awesome 😎! No high sales pressure, as a matter of fact completely the opposite! Justin my financial advisor was also Awesome! Super helpful & he showed an interest in making sure I knew the loan process! And Cooper was also super helpful, friendly! If your looking for any good, great import cars & you want a stress free car buying experience, Luxury & Imports is the place to go|be‼️ Those guys really make the difference between a bad experience & an Awesome experience! They are worth the drive to Leavenworth, KS!! Guys heres 5 more ⭐⭐⭐⭐⭐ Yall Rock!!😎😆👌👍👍

Ne
Review №7

John found us what we were looking for as far as price, car style and monthly payments! At signing, he delivered a better deal than what we expected!! Thank you John! My son and I are extremely happy with the end result!!!

Ro
Review №8

My experience at Luxury & Imports was extremely positive. Molly, the sales professional working with me, was super-helpful, very knowledgeable, and genuinely kind as I test-drove two cars and considered all of my options. Additionally, Cooper generously and effectively shared multiple factors that made my tough choice -- between two cars on the lot -- into a much easier decision . . . and which left me very satisfied with the outcome (in other words, I really like everything about the car I bought, including the price as well asthe efficiency of Luxury & Imports purchase process). For me, the service at Luxury & Imports fosters a community environment that makes any customer feel at home....i.e., to go back just to say hello and visit with the people who work there, from the service mechanics to the sales and management representatives.

Is
Review №9

I went in to sell my car and had a great experience as far as staff goes. Everyone was very friendly and nice. I was told that if I provided my vehicle’s maintenance paperwork, that the dealership would buy my car for an amount that I was comfortable with.After calling for three weeks in a row every three days or so, I just showed up to the dealership to see what was happening. I was told I would receive a call and never did. I don’t mind the dealership not purchasing my car, what I do mind is the lack of communication from the dealership. I was able to sell the car for a lot more privately, so it’s really not about the car sale, it’s about the shadiness with communication rather than just being straightforward.In my opinion, being shady deserves a review as it may be a red flag for how the dealership operates.

Sl
Review №10

Mary at Luxury & Imports helped us purchase our new vehicle. She was very informative and not pushy like some dealerships, allowed us to test drive 4 different vehicles while we were there. The prices are the best around and they have one of the best inventorys in the Kansas City area. We were happy with the whole process including the outstanding warranty they sell with the vehicle. Overall I would recommend them to anyone looking for a new vehicle! The best car buying experience we have ever had.

Er
Review №11

The sales team is so easy to work with. They are no pressure. I have bought 3 vehicles from them and am always satisfied. They will make sure you are happy with everything and will make it so.

Ap
Review №12

I just purchased a vehicle from Luxury & Imports within the last week. Molly, my salesman, was wonderful throughout the whole process. I mentioned a slight vibration noticed during a test drive and she went above and beyond to make sure it was resolved, including replacing both rear axles, sending it to the manufacturing dealership for inspection, and replacing all 4 tires. Great communication, fast and easy process. I am glad I chose to purchase there. Would do it again, and recommend it to anyone in search of a quality used vehicle with great prices. Thank you!!

Mo
Review №13

I love my car and drove out from KC to get it. I worked with AJ and the whole process was quick and easy! I would definitely recommend L&I!

LI
Review №14

I WISH I COULD GIVE MORE STARS!!!! I rented a car over the weekend and I must say the customer service I received was priceless!!!! Stephanie was very, very professional & courteous and the process was quick. I didnt have to wait around there was no hassle whatsoever and the prices are definitely cheaper than Enterprise.. She went above and beyond to make sure I was satisfied. Everyone there was kind. If you are looking to rent a car then Luxury is the place to go!. THANK YOU AGAIN STEPHANIE I Will DEFINITELY BE BACK!!:)

Tr
Review №15

Our salesman William Cornelius was very patient and knowledgeable on all the vehicles we test drove.

Ma
Review №16

This was without a doubt the most impressive and simply AWESOME car buying experience of my life thus far! Dominic, Cooper, and John were all so helpful and I’m beyond thankful for everything! I highly, HIGHLY recommend Luxury & Imports to anyone looking for a vehicle. Thanks again y’all for the outstanding service! :)

Pa
Review №17

We received the best service from AJ and RJ. Very satisfied with the whole process them. Got a great deal on our car as well.

BS
Review №18

Luxury and Imports in Junction City is such a well run and friendly dealership! I bought a used Nissan Xterra in March and I couldnt be happier! Brett Bachelor took care of everything and was a dream to talk to and discuss everything from my vehicle preferences to financing! He genuinely cared about listening to the details of what I was looking for, while being very understanding and patient while I made my decisions. I am so glad I bought a high quality, used vehicle from Brett and I highly recommend buying from Luxury and Imports in Junction City!

Cl
Review №19

Such a great experience! I drove 45 minutes to this location to do a test drive here, it was my first time buying a car totally on my own. Alvaro Romo listened to all of my questions/concerns, went above and beyond, and made the process so easy. Best of all, the car I got is a dream. I smiled all the way home.

Ew
Review №20

Very disappointed with this dealership. Was working with Cooper and arranged to make a 3 hour drive to look at 2 Honda Pilots on their lot. Prior to leaving, they made sure they had all the keys, etc ready for us. When I got there, Cooper passed us on to someone else, and we drove the first Pilot which we decided we didnt care for. When we asked to drive the second Pilot, we were informed it had been sold. Either they sold it prior to our conversation and lied about it so we wouldnt cancel our trip or they sold it after they had agreed to hold it while we drove the 3 hours from Omaha. Either way, I would not recommend purchasing a car from this un-reputable dealership.

Er
Review №21

I drove up today to Luxury & Imports from Kansas City, Missouri and had the pleasure of working with Alvaro! Alvaro made the buying process so easy! Thank you so much Alvaro! I look forward to driving my new Mitsubishi Outlander for several years!

Br
Review №22

Great price on car. $300 admin fee seems high though. Especially since it took their office almost a month to mail me the title. Found out the car was in a wreck a year after I bought it when someone backed into me. Took off the bumper and the repair guy noticed previous damage and subpar repair work. Dealer may not have known but I figured it was worth mentioning. Love my car and will probably buy from them again.

Aa
Review №23

I worked with Alvaro Romo and he was the absolute best! made the entire process of buying my new car easy and quick! Other dealerships gave me a headache all day long before i got to luxury and Alvaro saved the day! I wish I would have gone there first. Even the finance process was easy! My credit was not amazing and Alvaro worked his magic and got me exactly what I wanted!

Au
Review №24

Definitely worth the hour drive! AJ was so helpful during the whole process. He definitely tried to make every step as easy and quick as possible. Will definitely be back for my next car in the future!

Cl
Review №25

John Rae went above and beyond for us on a freezing cold day. We found it online, called ahead to let them know we were coming to see the care. He had it warmed up and he even pulled the car into the store so we could look it over in comfort. He was very laid back and easy to talk to and gave us a very competitive price on our trade. It was a very pain free process and I would buy from him again and again! We are happy customers!

Ha
Review №26

No hassle, no BS. Got a great deal on a 2018 Toyota Sienna. Had an issue with the drivers window. Owner communicated with me same day and had it fixed in 48 hours. Dropped a loaner off at our home and delivered the vehicle back. Good, honest service and price. A+

He
Review №27

Ive gone to luxury twice for vehicles and both times, all the staff were very friendly and helpful. The most recent experience i had with them was really great! The sales person who helped me was Alvaro AJ Romo. When I went in, I wasnt completely sure what I was really wanting or how the process worked for trade ins. He helped me find something that would work for me and my budget, and made the buying process very easy. Alvaro patiently walked me through step by step of the entire process and took the time to answer any questions I had. I have tried a few other car places and it was always just a hassle that ended with nothing but frustration for everyone involved. I would definitely recommend just going to Luxury first! (And ask for Alvaro. Seriously, hes great!)

Ti
Review №28

First time financing a car and I didnt know what to expect. Our sales agent Molly made the process easy and fun. I also need to throw a shout out to our finance manager because he was awesome as well. Id recommend this dealership to anyone and I look forward to being a repeat customer!

Li
Review №29

Great sales and service! Thank you John. Really enjoying my car! Thanks to everybody--a great team.

Va
Review №30

We had a FABULOUSLY easy experience buying our last car! They had the 2 we were choosing between pulled up and waiting for us, took a test drive, and the paperwork only took an hour.We are VERY satisfied with John and the entire team!

Ke
Review №31

Molly is Amazing! I have purchased a lot of cars and motorcycles over the years, and have never worked with anyone as Professional and Energetic as Molly. She know her cars, and the dealership has an incredible selection of very clean vehicles. I thought i wanted a sporty suv, but after the test drive it was not comfortable. Molly made me drive a few crossovers that i had not even considered and put me in the most comfortable ride and was under my budget.

Su
Review №32

Our car buying experience was painless. Found car online. Called ahead to make sure it was available. They had it setting out front waiting. Hooked us up with Molly who made it a very easy car purchase. She was great to work with. Would highly recommend this dealership.

Ca
Review №33

Well I have two experiences so far...1. We bought our 2018 Chevy Equinox from there almost a year ago now and John was our salesman he did fantastic and was such an amazing help getting my husband and I into a new vehicle. Secondly on May 13 2021 our Chevy Equinox stopped running while we were in a parking lot we called the dealership where Cooper came to the rescue he not only came to bring a battery pack to see if it was our battery but he brought us bottled water and bc we have full coverage he brought us another vehicle to use and called us a tow truck to have the equinox towed back to the dealership! Thanks so much Cooper for going above and beyond for us! We hope you all are around for a LOOOONG TIME!¡

Ca
Review №34

Great service and very friendly dealership! John Rae, Cooper Albright, and Justin York took care of everything. Buying a car can be overwhelming and intimidating, but they were easy to talk with, and very understanding and patient while I made my decision. I am very happy with my purchase! Thank you very much Luxury and Imports, Leavenworth, KS!

Br
Review №35

If you want to waste your time then I highly recommend.

Pa
Review №36

We have purchased 6 cars from Luxury over the years and John has guided us through the process each time. They do the car buying experience the right way; no haggling and no nonsense. The next time we are looking for a vehicle, it will be no-brainer...check out Luxury and Imports and talk to John.

Sp
Review №37

Molly was great, I love working with her and she always treats me well!

Gr
Review №38

While we did not buy today, I have bought a vehicle there before. The staff is friendly and easy to work with and I always include them when searching for a used car or truck.

Dr
Review №39

Alvaro Thank you you helped me and my mom pick a great car and luxury great service with no doubt best place to get your car

Jo
Review №40

Lane and everyone at luxury and imports have always been great to work with, they make car buying easy. Between us and our family we have bought multiple vehicles from them over the years. Keep up the great customer service guys. 👍

An
Review №41

It was warm and welcoming ! Shout out to the manager and Alvaro who helped us to buy our new car !! They were amazing at customer service and they did a great job .

Fe
Review №42

Good people, good cars.

Wi
Review №43

Cant speak for everyone who has visited this dealership but I can speak for my wife and she love the car she left there in..would I reccomend this place to other absolutely!!! AWESOME warranty !! 3 unlimited mile bumper to bumper..🙂🙂

Ab
Review №44

Molly was fantastic! She made the process extremely easy. Definitely a much better experience here than any other dealership I have dealt with.

J
Review №45

Got my wheels powder coated last week at Line-X in Leavenworth. Guy and his staff far exceeded my expectations! The wheels turned out great, they balanced out my tires smoothly, and they even got my front and rear tire pressure correct. Great group of people that know how to perform quality work! Thanks, Guy and Ted!

Ve
Review №46

AJ and all the staff were very courteous and easy to work with. Will definitely recommend them to family and friends!

Am
Review №47

John was very easy to work with and everyone was very friendly. Highly recommend.

Sh
Review №48

Rented a van over the weekend & loved it! Awesome price & great customer service as always!

Wi
Review №49

Nice dealership, nice inventory, friendly staff.

Jo
Review №50

Bought a car from them. They stand behind their product.

Da
Review №51

Comforting atmosphere, I really felt no pressure, my car was sold but as i watched the scroll to see what was available I found my better car.

Cj
Review №52

Outstanding customer service! Would recommend for future car buying and/or rental car needs.

De
Review №53

A.J was a great salesman. This is my second vehicle from luxury Imports. Very satisfied customer.

Ma
Review №54

Service department and body shop are great !Purchasing my SUV was great experience. too.

Ha
Review №55

Terrible customer service. Had a appointment for a test drive on a car that had already been sold. Talk about raising a girls hopes up. We drove an hour and wasted gas for nothing. No test drive and no car. Not to mention had cash in hand to buy. They said they would show us more options tonight and email us but never asked for our information. They don’t care about their customers. Very disappointed and will not be recommending to anyone.

Lu
Review №56

This was the second time Ive bought a vehicle from Luxury & Imports. John is so easy to work with and Cooper had everything ready when I walked in the door. Outstanding quality at a fair price with knowledgeable employees that are a pleasure to work with. I highly recommend Luxury and Imports to anyone needing a new vehicle!

It
Review №57

Im curious, is everything you guys say up there a lie or do you just like to spin people.

Le
Review №58

Found a used car online from this dealer. We are 3 hours away. Made the deal online & headed there to pick up the car. The salesman called us as we were on the way & told us that a service tech damaged the door when he had it on the lift. They told us they would fix it & deliver it to us on Saturday, 3 days later. We contacted them with no answer from the salesman & left several messages & text messages regarding some final financing with no return. Called the sales manager & he had the salesman call us. He told us that he would have to get more info for & would call us the next day. Not a word. 2 days go by to bring us to delivery day...not a word. We were anticipating the car to be delivered but never heard from the salesman. No returned calls or text. Poor customer service. They don’t communicate. We heard this from someone else as well. No follow through.

Sa
Review №59

Highly recommend going to see Guy and his team for your Line X and body work needs!! I had an issue with a Line X liner that another dealer installed and Guy’s team repaired it under warranty. They are extremely professional, great at their jobs and very customer service focused. Highly recommend!

ca
Review №60

They were very attentive and fair in price. I would like to have known up front the title was from out of state. It has made registering the vehicle unnecessarily complicated. If we had known I would give them 5 stars.

Av
Review №61

I had the best experience here. JR is amazing and so so helpful! I am so happy that I chose to come here!

Ke
Review №62

This was the first time I had bought a vehicle from them and the experience was great! My salesman John was great to work with through the entire process. I researched the trade in value of my old truck and their first offer on my trade was within $500 of what I thought it was worth and the price of my new truck was right in line with market value on it so not only did I get my new truck at a fair price but also got a good price for my trade in. I did notice a couple of small issues on my new truck not long after I got it, Guy and his service department took care of them right away at no charge. My daughter in law who lives in Dallas also needed a new vehicle so I suggested she look at their inventory. She came up and picked out an SUV. They gave her a fair price on her trade in as well as arranged to have her new SUV delivered to a location closer to her so she wouldnt have to drive so far to pick hers up. Great people to work with, and I highly recommend them.

Ma
Review №63

I recently purchased a car from here. I was very nervous to buy a car on my own for the first time. Mary Ponder helped me every single step of the way! She was so personable and down to earth. So sweet and didnt pressure me into buying which was super nice. She even helped me and contacted my loan officer to get things moving faster due to my credit union being in a different state. Ultimately had a great experience buying a car here. I have a wonderful used Mazda3 and its the best car Ive ever owned. Thanks to Mary Ponder it was a nice experience.

Ly
Review №64

Service was excellent.

To
Review №65

Joaquin (JR) Romo was very helpful, but not pushy, when I bought my Jeep. He followed up with me when he said he would, after the sale. All in all a very good experience

Ti
Review №66

Bought a 2011 Ford Mustang GT Premium Convertible from Joel Lawson. Joel was easy to work with, low pressure, helpful and respectful. All in all it was a fair transaction for both of us. I would definitely purchase from these guys again.

Sc
Review №67

Excellent people to buy from. Molly was great and very helpful

De
Review №68

I rented a car from them. Excellent customer service. Clean rental.

Ta
Review №69

Molly is amazing. She tried really hard in finding us the right car. The price that they post on the internet is the price they sell. They are honest and transparent with their priceing. We had the car inspected after we bought it, and it came out clean. We loved the car, and the service Molly provided. Thanks so much!

Ca
Review №70

Great service. Friendly staff. Not insanely expensive. Highly recommend these guys

Jo
Review №71

Worked with John. He was honest and easy to deal with. Only had a small issue with a follow-up appointment for the vehicle purchased however it was an honest mistake.

Br
Review №72

My 2018 equinox had quit running up at the old leavenworth plaza and I called and explained my situation and cooper came out to where I was at and helped me he went above and beyond what I could have he did wonderful

Ro
Review №73

So I witnessed an older gentleman purchase a vehicle today. He was so happy. He asked me was I purchasing a car and I said no. I bought my car here a couple a years ago and I come here for service still. I told him how happy I was with this dealership. I trust them. My husband and best friend also purchased a car too. Luxury and Imports is a one of a kind dealership. The best I have seen!

ja
Review №74

We purchased a vehicle here last week. Cooper was great to work with over the phone and Mary was fantastic when we got there! Easy transition, quick transaction because we knew what we wanted, personable and professional staff. A completely refreshing car buying experience!

Ri
Review №75

I have purchased two vehicles from the dealership John the sales person was friendly and helpful. I would recommend this dealership to anyone looking to purchase a used car or truck.

Ta
Review №76

Best car buying experience we have ever had. Mary is awesome! They make you feel like a friend.

Be
Review №77

Great Service just got my rims powder coated happy with the results.

VE
Review №78

I drove to Luxury and Imports just to look and test drive a specific vehicle. With no pressure, John Rea got me into the vehicle I was interested in. But while there, I spotted another SUV that caught my interest. John got me into that one to test drive, again no pressure, no quirky sales pitches..he was easy to get along with and listened while I debated my ideas. He let me decide and did not talk me into any decisions~~I liked that. Going forward, I proceeded with swift paperwork & extremely easy process of loan app. Traded my vehicle with fair pricing, and picked up the newer SUV next day. John made sure it was detailed and shiny clean and even filled the gas tank up full! Great experience, easy communication and purchase. Just want to add, Chad in financial did a fine job of explaining to me warranty options and did not pressure me into any decision...we discussed options and he respected my decisions. Ive dealt with prior financial reps that talked down to their customer. This place did not make me feel stressed at all in the buying process. Thanks guys!

Da
Review №79

This review is in reference to the professionalism and customer service of Alvaro AJ Romo...To say that AJ was extremely helpful and professional would be an understatement. He was very attentive to all of our needs and helped us find the perfect first car for our son. I never once felt pressured to get into a car outside of our means and we are extremely satisfied with our 2016 KIA Forte and had a great experience. I highly recommend stopping by Luxury and Imports for your vehicle shopping needs even if you have to travel in from outside of the area. The trip will be worth it! Thank you again AJ for all your help!

Ed
Review №80

What can I say great staff, great interaction with the customers, friendly, outgoing and above all respectful in treating you with respect not pushy, but letting you feel at home, waiting on you to make the decision on what is the right vehicle for you. I want to recognize John Read for being my sales representative. I have been praying for many years for a Chevy Silverado John show me a 2013, Extended Cab, 4X4, V8 Silverado, From the time I meet John till the time I walk out the door John emplified how a sales manager should treat a customer. If you are in the market to buy a vehicle please do not hesitate to visit Luxury & ImportsR/ Ed

Ro
Review №81

I messaged this dealer about a car they had advertised. I never bought a car from out of town before, but they had exactly what I wanted. The guy who helped me was Cooper and talking to him was like having a friend to be my eyes on the ground. He got me videos of the Golf, service docs, and even handled shipping it to my house. I live in NC, but trust Ill be buying from them again. 5 stars

Da
Review №82

Nice people

Ro
Review №83

Great all around. Thanks to AJ and to the finance manager,

La
Review №84

I’ve purchased three vehicles from luxury imports over the years, and have always had a pleasant experience. I was in need of a new vehicle this week, and L&I had several nice, very competitively priced options I wanted to test drive. The salesperson J.R. Romo was not pushy, and very patient while I test drove several models on the lot. He made no attempt to pressure me into buying a more expensive vehicle, and was pleasant to deal with.

TJ
Review №85

Drove 3 hours each way to purchase an Audi A4. Test drove and were ready to purchase the car. There was absolutely no negotiation they wanted us to pay sticker price as well as give us $1000 less than what our trade in was worth and we were not asking top dollar but average trade in value. We told him of other vehicles on the web that were listed 1k less with exact same options and a couple with 10k less miles. and that was why we were asking him come down on the asking price. He told us that he didn’t care about that as he had his own sheet telling him we should pay more. In fairness he did offer to lower the price by $250 as if that would get our attention. Unless you have money to burn I would find another dealer

Br
Review №86

Mary was very nice and easy to work with! We would recommend Luxury & Imports and Mary to all interested in buying a great used car!

Je
Review №87

Recently bought a vehicle from this dealership. As painless and smooth an experience Ive ever had at a dealership. Good selection of quality cars. Tino was great to work with. Highly recommend.

Wi
Review №88

Absolutely great place to buy a used car! Prices were great with amazing sales and finance team! Would definitely buy another care from them. Got a 3 year old outback with super low miles for way less than one with almost 100k and 4 years old elsewhere. Dont expect much haggling since their prices are already the lowest in the KC area for the stock they have. Had one hiccup about the warranty we purchased but was resolved quickly and at no cost to us despite adding coverage. Joe Bonzo makes things happen in the best way and really made us feel comfortable with the entire finance process. Will recommend to friends and family.

Mi
Review №89

I had a great experience selling my car to Luxury and Imports. Ted helped me locate or replace all necessary paperwork for the sale without needed much of my help at all. I was given a fair price and the sale went as smooth as possible. I would definitely do business with Luxury and Imports again!

Ty
Review №90

John Rea took care of us! Awesome experience, quick, easy, and very low pressure environment. Definitely will buy again!

Ma
Review №91

Each person we dealt with was extremely personable and Friendly. John was patient and kind. We did not experience pressure from anyone. Supreme service. I Love my like new car. Very much satisfied!

Br
Review №92

John Rea was a pleasure to work with. Treated me with respect, and no bs. He worked with the owner and finance manager to get me in the vehicle I truly wanted. Looked all over at major dealerships and found the best deal + best features here. There were a few tiny issues with the vehicle, and they resolved all issues without question. Well worth the drive from North KC. Thank you Ted, John, Joe, and Chad.

Je
Review №93

I am a former car salesman and know first hand how most car dealers can be. Jake and Cooper at Luxury and Imports are two very professional and impressive young men. They truly want to find exactly what vehicle is best for you. I felt like I was being helped by my best friends and through my buying experience I have made friends with these two gentleman. I highly, highly recommend Luxury and Imports to anyone that needs a great quality for a great value used vehicle. I will definitely purchase all my future vehicles from Luxury and Imports from now on. Thanks Jake and Cooper! I need to add that the service department is also top notch. My wife purchased a vehicle from Luxury and Imports a few years ago and we needed to bring it in for service and experienced first hand their great professionalism. You cant go wrong with Luxury and Imports no matter what you need.

Ju
Review №94

Great people and customer service

Ki
Review №95

This has by far been the best car buying experience I’ve ever had. I worked with Jake Rea and he made the process super simple. I was able to get into a vehicle the same day and financing was a breeze! I am now a Luxury & Imports customer for life! AMAZING customer service and incredible knowledge. Glad to now be apart of the Luxury & Imports family!

Je
Review №96

I purchased my car from Luxury and Imports. Ever since my purchase, I have done a lot of custom work to my Challenger and Luxury went above and beyond to ensure my vehicle lived up to my expectations. Anyone who has done custom work to their car knows how nerve wracking it can be. No matter how crazy my ideas are, Luxury tells me to bring it in and we will get it done.

Ja
Review №97

Joel Lawson was great to work with. He helped me get into the perfect car. He was helpful and knowledgeable. He followed through on every promise he made during the car buying process. He is a low pressure guy who seems to genuinely care about his customers. I would recommend Joel and the others at Luxury & Imports to anyone looking for a positive car buying experience.

Ty
Review №98

This is a wonderful dealership. My experience was awesome. They did everything they could to work with me and make my experience as smooth and easy as possible. No screwing around, no slide of hand tricks like most dealerships. And best of all no pressure! Small dealerships have always been the best in my opinion. I would highly recommend them!

Si
Review №99

Had a great experience buying a car with John! Very polite, helpful, and patient with us while we made the decision. He was not pushy at all, and it was a very enjoyable experience.

Li
Review №100

My experience with Luxury & Imports was absolutely wonderful from start to finish. My mom actually bought her car from them last year. Both John and Cooper were great to work with. I felt zero pressure and they were both very accommodating while the vehicle I purchased had the windows tinted and a sunroof installed. Both upgrades look better than I had imagined! Their customer service goes above and beyond to help you in any way they can. I couldn’t have asked for a smoother process! A genuinely kind, caring and trustworthy team!

Information
100 Comments
4.5 Rating
  • Address:5239 S 4th St #5042, Leavenworth, KS 66048, United States
  • Site:http://luxuryandimports.com/
  • Phone:+1 913-250-0007
Categories
  • Auto repair shop
  • Car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–6PM
  • Sunday:1–5PM
Offerings
  • Oil change:Yes
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