Sandra P in Services is exceptionally great! If you have to go for ANYTHING. Wait for her to help you. I cannot stress enough how helpful she was with everything. A lot of people help you because its their job. She helps because she cares. I had to get a few things changed in my car and she set it all up for me. Gave me my price, no tricks. That was that. I cant stress enough that she is genuinely good at what she does.

Robin was an awesome sales person. She took the time to show me all feature of our 2022 Toyota Corolla LE 2 hours after closing. She did no pressure. This is our first car and we were so excited. We’ve worked so hard with no help since we were young. Now at 22 we got this car with 5% interest. Thank you robin for your time.Only negative thing is mark carl is inappropriate with customers and rude. Especially will talk about his co workers rudely. He talks about politics and racial things.

I bought my first car here in July and super grateful for having such a positive experience with Raul Ruiz! I did prior research so I already knew which make/model/color car I wanted (RAV4 Hybrid XLE Premium) and Raul made it happen. After I put down my deposit it was estimated that I would have to wait a few weeks for the exact car I wanted to be shipped over, due to production shortages. However, Raul called me the following week to tell me that another car of the exact model I wanted became available (someone had backed out of their sale) and quickly got me in the door to finalize my deal. I also got a fair trade-in price for my 2015 Mazda CX-5, and then later Raul was really kind to put on my license plates once they arrived today (note: plates take 4-6 weeks to come in after you purchase). Definitely recommend folks to reach out to him for their next car buying experience!

Duy Phung gave me excellent service and best price in Texas. Even stayed after hours to complete the sale. I would always go back to Duy.

Watch out for when they want a deposit to hold a car for you. 1000.00 dollar deposit. Wouldnt get car till Sept 25th. Papers I signed said that you had 10 days before delivery to get deposit back. Found better car in stock at Mazda. Went back for deposit and manager through a fit saying that I couldnt receive it back. Made them show me paper I signed and read it out load for everyone to hear. Only 3 days had gone by, still had over a month before new car arrived. Manager finally told them to give it back, they didnt want a confrontation. Very shady manager. Wouldnt even give me a quote on the value of my trade in until new car arrived. Toyota or owner should look into this. Will never go back there. BE VERY CAREFUL BEFORE YOU SIGN ANYTHING WITH THEM!! Make absolutely sure of the car you want before leaving a deposit.

One of the worst/unprofessional car buying experiences I have dealt with. I called them and within hours i was willing to buy a car, however, they had $4,000 in add ons I didnt want. These add on included life time tint warranty. I will never pay someone an additional $4,000 for something so worthless. They kept reducing the amount but i told them i will not sign until there is no add ons.Once the Sales man Matt, who talks and dresses unprofessionally (this is the kindest way to say it), noticed that I wasnt going to buy the car with the ad ons he began to start insulting the car I am driving now. He said, are you just going to keep your s**t-box mustang? I will not spend tens of thousands of dollars to be scammed with ad-ons and to be treated poorly. I will find a car without add ons and then ill update this comment with the dealership who conducts business correctly. This is so anyone who reads this can bring their business to a professional establishment.

I’ve repeatedly asked to be removed from marketing phone calls and emails but Mac Haik still does not respect my wishes. I’ve raised my concern to a “manager” but he proceeded to try to sell me a car…? Makes no sense. I just want my privacy to be respected.

Ray helped my boyfriend and I get into an amazing car, after the clutch broke on mine and I was car less. He took very good care of us, worked for hours to get the deal we wanted. He definitely went above and beyond. Ive never had any luck working with shady car dealerships but this place was straightforward to the point and not trying to bs around. 5 stars, go see Ray if you want an amazing ride 🖤

This will be my third Camry purchasing from Mac Haik!Over the past few years Ive dealt with many employees, I must say last nights experience was by far the best!Philip was amesome not only did he help me get into the car I wanted, he also treated my family like family!If your looking for a new car talk to him!

So on 16 June 2021 we started our vacation, and half way from San Antonio to Houston our check engine light came on. We tried Katy Toyota first but they had no intention on helping us, luckily we found Mac Haik and Daniel Tucker a service advisor. With a car fool of kids and pets Daniel saw the predicament we were in and took it personally, he made it his mission to check our Sienna and get us back on the road as soon as possible. He got us back on the road within an hour. Daniel and the rest of the staff were friendly and efficient, frankly the best Ive ever encountered. I cant thank you all enough for the peace of mind you gave us and dedication to service!

Duy gave us the best service and deal for a new car. Staff were helpful in the financial planning-highly recommend

Toyotas are great cars. Mac Haik is as shady as it comes with car dealerships. Dealer add-ons are way over priced and the vehicles are no where near the MSRP price listed by the manufacturer. The salesperson had to speak with a manager every 5 minutes to get approval for this or that (eye roll) but the manager couldnt be bothered to talk with us directly.After we finally agreed on a fair price with a less than fair trade in value, my wife returned to the dealership to get her license plates a few weeks later and the salesperson stood their and watched her put them on herself with an infant in the car. Every other dealership we have ever used at least offered to put the plates on the car. Guess this guy didnt want to get his polyester suit dirty.Buy Toyota...just not from Mac Haik in League City.

When you purchase your sons first vehicle, you set the bar pretty high, right? I knew after extensive, countless hours of researching safe and dependable vehicles theres no way I would go with anything other than Toyota. My son and I had different goals when purchasing the vehicle, mine being safety and dependability, my sons being nothing like your first car, mom :) I wanted safety, he wanted sporty. We had the very good fortune of meeting Mr. Marcial Decid who was able to exceed both of our expectations. My son is now driving his dream car, a Toyota Camry which I know will last him throughout college and beyond. I was very pleased with the professionalism, flexibility, and above and beyond attitude demonstrated by Marcial. If youre looking for a smooth transaction to get you in the perfect car, I highly recommend you stop by Mac Haik Toyota and ask for Marcial. You will not regret it; I know I dont!

Best car buying experience Ive ever had Duy Phung made sure I got the lowest price in town and his team of managers worked hard to make sure I got the vehicle I wanted even though I was up side down on my trade.. Thank you to Duy Phung, Jim Harvey, and Darren Day for the best car buying experience and getting me a good deal on my trade in! Will recommend all my family and friends to come take advantage of this great service and low prices! I am now a Mac Haik Toyota customer for life! -William Grant

I will be very specific with this review...Robin was an absolute delight to work with, she helped me very patiently during the whole process of purchasing my vehicle which my family and I love. I purchased my vehicle from Florida and flew out to the dealership to pick it up, during this whole time Robin was great! However, even though I had a draft check from my bank with the pre-approval I was forced to finance through the dealership with another bank which charged me more money for the Gap insurance, but I had no other option. Then I was convinced to purchase a warranty that I later asked to cancel but I had to wait more than one month to do so. On top of that, I paid for said warranty with my Personal Credit Card however, the dealership put in the contract that that money was paid as part of my down payment which was not true at all. Now, I was finally able to cancel the warranty on my own because the dealership didnt proceed correctly with this process but the money that I paid on my credit card was paid to the lienholder. My rating is solely based on the Finance Department, at first, very nice and professional not typical of this piece of buying a car, but in the end, showed that theyre exactly what we all dread. Not happy at all with this.

10/10 service. Since the first day I went the staff was incredibly friendly. We got there a little before they closed and Abraham helped us immensely. He took his time and never rushed things despite the fact that they had 20-30 mins before they closed. I am a first time buyer and he was very patient with me and answered all of my questions, and inclusively answered the other 100 questions that my dad threw at him. I would definitely recommend not only this dealership, but Abraham’s services!

I will never go to back to Mac Haik Toyota - cheat on customers-sorry i can not give you less then 1 star.

We bought great cars from this location many years ago under different ownership. We went back a couple of days ago to look for a Toyota Sienna minivan after our car was totaled. We were surprised to find that they didn’t have any on the lot. But instead of simply sending us away, one of the salesmen, Remington, told us about another Toyota dealership that usually has them and exchanged info with us to send us that way. Mid-trip, his contact at the other dealership texted and let us know that they actually didn’t have any at that time (so glad we didn’t get to the other side of town before learning this). We were disappointed, but figured we would just find some thing eventually on our own.The next morning, Remington reached back out and let us know that he found one for us at another Toyota dealership with somebody else he knows. We ended up connecting with him and bought the exact van that we wanted by the end of the day. It really stood out to us that Remington was more concerned with making sure that we got the van that we showed up to get than trying to sell us on something else. And he did the legwork to reach out to his contacts and find us what we needed. Thank you so much to Remington and thank you to this dealership for remaining a local resource for us!

Supuestamente en su página tienen un cupón de descuento para el cambio de aceite, el cual es una verdadera mentira, no aplican el descuento con el cupón, es una gran mentira, no volveré a ir a ese lugar por el cambio de aceite.Supposedly on their page they have a discount coupon for the oil change, which is a true lie, they do not apply the discount with the coupon, it is a big lie, I will not go to that place again for the oil change.I went to do the oil change because the warning light is already turning on because it already had a few miles left for that, I did the oil change and the light continues to come out. They didnt update that

I purchased my first car through Mac Haik and with the help of Abraham I was able to get the car EXACTLY like I wanted!! Custom red interior for my dream car !! I’m honestly blown away with the results! Thank you Mac Haik and THANK YOU ABRAHAM! Very very pleased.

I went here to try and purchase a RAV4 and we worked with Esteban. While ended up not taking the car, Esteban was fantastic! He worked really hard to get us the best deal that he could and answered all.of our questions. Even though I didnt purchase my car here I would reccomend this place to anyone!

Just bought our first Toyota. Abraham was phenomenal in getting us exactly the car we wanted and not settling for a version on the lot that wasnt our exact fit. He was also very patient in explaining all the features in my new car. Thanks Abraham!

Wasted an hour of my time to find out the car I was buying was already sold. Would not recommend.

We were referred to Fleet manager Nick who said he wasn’t aware of an appointment which we didn’t have. Didn’t come out to meet us and said another associate Kurt would meet us. Waited and no Kurt. We looked around the dealership in the sprinkling rain for this car. Ended up driving straight to classic Toyota in Galveston where we just bought our new 2020 Corolla SE. Thanks guys for the help! 🥰

They are customer service friendly and offer good service

Bought my 2nd car here!. Everyone is very helpful and went above and beyond to help me get my car. Eli & Edison was very nice & helpful. I’ve tried different dealership and no comparison to the great customer service I received from this location. I highly recommend this place!!!Thank you soo much for helping me get a car! (No more Lyft!) lol

I DO NOT RECOMMEND THIS DEALERSHIP TO OUT OF STATE PURCHASERS. This dealership uses a third party to process out of state vehicle registrations. I purchased a truck they had posted on autotrader.com in November, and they have still not processed my registration (5 days shy of March). Over 3 months and no license plates for my vehicle. Straight Liars!

Went there to check out RAV4s. Asked the guy if it was going to be a hard inquiry on my credit to check for monthly payment. He answered no, not at all. Two minutes later: I receive a message that there was a hard inquiry on my Equifax report. The salesperson totally misled me but honestly it was not intentional, he just did not know what a hard inquiry is!

Duy gave me the best price in Texas and amazing service!

Abraham Villarruel went above and beyond to get me in the truck that I wanted. Super cool guy. EXCEPTIONAL SERVICE. I will be back to purchase from him again!

They listed a Ford F150 limited as I attached the picture. I talked to Mike and Frankie and they confirmed the truck is in there lot. I asked them twice if it is limited edition. I told them I will drive 1 hour away if it is as they listed. They told me to drive. It is limited for sure they said. I came 1 hour away to see the truck. When I arrive, Frankie told me the truck is not limited. I was so mad. He tried to show me different trucks etc. This place is fraud. They are scam. The truck is still listed as same and they are trying to scam you. Be aware and never buy a car from this place

Duy phung gave me the cheapest price in Texas he was very pleasant and gave me the best car buying experience I ever had!!

Duy Phung was excellent, quick, and understanding and gave me the cheapest price on a truck. Thank you to Mac Haik Toyota, Duy Phung, and Darren Day. I love my new truck! 😎

After a terrible experience at Keating Toyota, I found the car I wanted at Mac Haik Toyota in League City. I’d love to save someone stress and hassle by highly recommending them, specifically Kurt Fraser (salesman) and Mr. Broussard (financing). They were laid back, open, honest, and easy to talk to. I was very on edge when I first got there, over analyzing everything, but I eventually relaxed when I found they were being transparent about the deal we were making and I got a great deal on my new car.I would send my naive mother to them to buy a car lol

Lydia! Is Awesome!! Very professional will do her best I HIGHLY Recommend Her for All I bought 2019 Highlander. Go! AND SEE HER YOULL SEE WHAT IM TALKING about she gives all her attention to you

Duy Phung was excellent. Best price in Texas and they delivered the car to me. I want to thank the Mac Haik Team, Duy Phung, Jim Harvey, Lawrence Asmus, and Rick Broussard. Best car buying experience I have ever had! Happycustomer!

Mr. Abraham Villarruel was very thorough in explaining every detail concerning our new purchase and was effective in helping us negotiate the best price possible. I would highly recommend this dealership as they were punctual and on point to meet all our needs.

Not happy at all. I am not one for talking negatively but last Saturday at this dealership put a very bad taste in my mouth. Contacted Kurt that I was interested in the RAV4 but unsure if that was the vehicle for me. I am driving my sons challenger who is in the Air Force and stationed overseas but will be home in a few months so he will be taking his car to next assignment so I am in search of my next vehicle. After the test drive of the hybrid I was actually ready to make my move. While sitting at Kurts desk to talk numbers there were 3 calls that he took to other people about coming to dealership or to talk about vehicles. Did not feel valued as a customer. Then when I asked to get Lease info he got a little aggregated and it seemed like I was wasting his time and said I dont deal with leases and as you can see Im very busy but Ill go get the quote. Well guess what!! You just lost my business. When he came back to the desk and showed me the numbers. I said we would discuss it and his face got red and he put his hands on his head . I got up said thank you for your time I will let you know. They could have dang near given the car to me and I wouldnt have given him the business. I took my happy self up to AutoNation Toyota and walked out feeling like a valued customer with my new Rav4 hybrid. The quickest most painless car buying experience ever

Mac Haik Toyota in League City TX is a first class act; Mike Pendleton was my transportation advisor and he was par excellence!! His genuine concern for meeting my needs and consummate professionalism in negotiating the best deal for me was absolutely outstanding! He was a definite “4 Runner” in making my vehicle dreams a reality!! I will return to Mac Haik again for future vehicle needs!! Thanks much 😬😬😬 Signed- One Happy Driver

Sammy Yanes was my sales person and he was amazing!!! I was too busy to come in so he got the deal done for me and the next day i went in signed my paperwork and left with a beautiful SPOTLESS Camry XSE and i love it so much!!! Thanks to Sammy im riding in style!! Check him out!

Duy Phung was by far the best salesman I have ever had!!! He got me an EVEN better deal than what I was asking for! He made the whole experience so much fun, exciting, and easy! This was my first big purchase’ and I literally couldn’t be more happy! I would highly recommend this salesman! 10/10 definitely come to Mac Haik and ask for Duy! He is your guy!

I purchased a 2020 Toyota Camry from Austin! His customer service, attitude, and confidence is outstanding. He wanted to ensure that I was making the best decision financially and had all the information about the car I was looking at purchasing. All questions I had he answered with no hesitation, he is very truthful and understanding. By far the best salesman. If you want honest, outgoing, and not afraid to answer truthfully about any car. I recommend Austin!

I made an appointment to have my vehicle diagnosed and dropped it off at 8:30 a.m., by 12:30 no one called me, I called and was told there was no update. By 2:00 p.m. I was frustrated, I never got an update and ended up picking up my vehicle. They did not do any work on my vehicle the 5 1/2 hours they had it!!! Whats the point in scheduling an appointment if my vehicle will not be looked at or worked on. I do not recommend this location.

Super happy with car purchase experience at Mac Haik Toyota. Got a great price on a 2018 Tundra Truck, sales associate Daniel was extremely knowledgeable and friendly. Not pushy, very professional. His manager and all other associates (finance etc.) were also very professional and experienced. Altogether I would give them the highest rating.

A quick shout out to Julian in the collision center. I called with a totally weird request - he didnt bat an eye, took time and answered my question. This is Customer Service folks. Someone show him some recognition for representing the company exceptionally.

Abraham V. Was very helpful in the purchase of my 2017 Tundra. Highly recommend him.

I would love to give this business 0 stars. Do NOT bring your car in for service here unless you want to be ripped off/scammed. I was having AC problems back in late April 2020, came in and was told I needed an entirely new evaporator. I paid over $2,000 for them to do so. I am STILL having AC problems, and sometimes have to turn the entire AC off and back on just for the AC to produce cold air. Also, when they took my radio out to get to the evaporator, they failed to reinstall it properly. My radio no longer gets any stations. All stations have static now. So now I am having a trustworthy individual fix my radio, but this is all costing me more money when I shouldnt be going through the issues in the first place. Also, they (probably intentionally) WAY overfilled my tires (I am assuming to cause issues to get me to come back so they can take even more of my money). The tire pressure for my car is supposed to be 30 PSI. Multiple tires were over 40 PSI after getting it back from them, and it took me a while to realize it, so it was probably even higher than that when I left. This causes serious damage to tires, which are not cheap. Back in October 2019, I was having tire pressure sensor issues and the light would always stay on. They convinced me to spend the money to replace the bad sensor, but now I am having the same issues despite now having the proper air amount in my tires. I was told by another mechanic that the issue is most likely the computer reading the sensors, and not the sensors themselves - and that mechanics will say its the sensor as a quick money scam. I have had these sensors replaced so many times. Itll be fine for a few months, but then the problem arises once more. I am also 100% certain that someone rummaged through my center console the last time it was in the shop in April 2020. All of my things were carelessly shoved into the console when I got it back. Thankfully, I do not keep anything of value in my car for this exact reason. I will NEVER come back or do business with these people again. This kind of business practice is simply disgusting and repulsive, and the employees AND owners should feel ashamed of themselves.

Hi I’m yani I’m really happy with my new Camry 2021, especially thanks a lot to Abraham he is a really honest humble guy trying to help customers on their best needs, he is amazing and of course he director too, I really appreciated I don’t recommend going to keAting Toyota in Manvel, come and ask for Abraham or Raul this men’s are amazing people honest also!!

Of course before you buy, the dealership was all smiles and overly helpful, but I once the purchase is made that’s when the problems really started. I purchased out of state so the 4 hour drive home the car presented issues no one mentions before purchase. I’m not even mad at that bc I should hv done a better job at researching the car. My real issue is that I purchased my car 2 months ago and paid taxes and everything there. I STILL HAVE NO LICENSE PLATE OR TITLE. Desiraee in “Customer Relations” is a joke. She had an attitude with me because I wanted a resolution ASAP for my temp tag issue. It literally expires in a week and no one seems to want to address it until it expires which makes no sense. I don’t hv the luxury of coming to pick it up another temp tag and Mac Haik doesn’t have the luxury of time left since it’s less than a week left. Don’t 🚫 buy out of state with this dealership and the Customer Relations team is a JOKE!!!! Don’t make the same mistake I made.

If you don’t like to feel pushed or haggled, this is the place to go. I can’t stress enough how at ease it is just walking in the building and people asking how your day is going.I bought my first Toyota when I was 16 at this exact dealership. I went back because of how well they took care of me for years. I knew I wanted a new 4Runner and all the bells and whistles and I found the one I wanted at mak haik. Nick T was our sales guy. Super easy going and fun to talk with. We spoke with the GM Danny regarding some negotiation and came to a fair agreement. David in financing made it a breeze to get through the paperwork and he made sure I understood everything I was signing ( that fine print can get ya!) and was super friendly to speak with. He took good care of me and didn’t have to go out of his way, but he did. Lawrence the Manager was the final person to make my experience amazing. He was so easy to speak with about any concerns I may have had and it was obvious he cared about his customers a LOT. He made sure I was extremely happy with my 4Runner and not only am I happy... I am in love with this Car!!! Thank you all so much from the bottom of my heart! You guys rock!

Best experience ever! If you get a chance to deal with Daryl, do so! He is wonderful! I wasnt there an hour. He came and picked me up at my house and took me there 20 minutes before they closed sold me my 4x4 2018 Tundra and guess what??? Its what I wanted. A big shout out to Clint as well. The place is fabulous! Do it!

Had a wonderful experience at this dealership! Did not feel pressured at all and bought my new rav4 hassle free. Thank you to both Garrett and Touny for assisting me through the process!

The only place around League City, Texas that I could find nitrogen for my low profile tires.It would be nice though if they offered a senior discount😊

Scheduled an appointment for a test drive, salesman was a no show. The guy who did end up giving the test drive was about as good of a salesman as I was in middle school. Didnt seem to take me seriously. Will be happily taking my business elsewhere.

I DO NOT recommend this dealership when purchasing a vehicle. They:1. Pulled a bait & switch misrepresenting what was on their lot.2. Refused to provide a retail breakdown of add-on accessories3. Tried to pressure me into filling out a credit app even though we hadn’t agreed on a sales price4. Provided misleading, partial or inaccurate answers to direct questions5. Tried to wear me and my wife down by back-and-forth delay tactics6. NOT accredited with the BBB7. Have only 2.5 stars on YelpTheir behavior was so unscrupulous the manager actually ran into the parking lot and chased us down as we were leaving trying to salvage the sale after it was obvious we weren’t going to be taken advantage of. I found them to be unethical and unprofessional. Buyer beware!

Toyota, the best... and the people are amazing

Looking for a car? Ask for Abraham. Great guy, helped me get exactly what I was looking for.

Got a brand new Toyota Rav2020 in April and after 4 months the battery died. After a “reprogramming” we got the car back. On Saturday we dropped the car again for transmission inspection after experiencing very low starts....The car currently has 5000 miles and last week we did the first service. It’s brand new. They gave us a call the same day that that car was ready to picked up and that they did not find anything wrong...The car was fine on Saturday! On Monday morning I go with my family to pick up the car, signed the release documents and I am told in the front desk (Sandra) to “wait a bit” because tires have “low pressure”(after being serviced the week before)..That seamed to be a lie, as the car had a flat tire...nobody seemed to take responsibility for this and we lost the entire morning waiting for the damage to be fixed...never heard an apology from the service manager. When I complained that I am actually picking up the car at worse shape and with a patch than when I dropped it, the manager had the nerve to tell me “do you want to purchase a new tire”! Completely unprofessional! While waiting I saw the other manager Mary Jack smoking and w/o a mask inside the service room and when I told her that “I don’t like the fact that I will make a 2500 miles round trip with a patch on my otherwise-brand-new-tires” her response was “ohh wow good for you”...these people don’t deserve our business. I would never come back and would never recommend anyone purchasing a car from them. Being incompetent is one thing...but rude, unapologetic and disrespectful to the time and nerves of your customers is another! The 1 start doesn’t even do justice!

I received this coupon in the mail. I took my Toyota Camry in this morning waited for 30 minutes and then was told that I cannot apply this coupon because I have never taken this car there before. I believe this is false advertisement because the flyer did not specify which vehicle I had to take it only said it had to be a Toyota. I ended up leaving without getting my vehicle serviced because they were going to make me pay full price. They also do not give free car washes like most Toyota dealers.

I would given them 5 stars if my concerns were addressed,But Im giving 3 stars and only going towards the wonderful customer service Ive received fromBob hes such a nice, professional, polite salesman, kudos for him and many thanks for his wonderful attitude, i wish I could rate his service separately I would given him 5 stars ⭐️My complaint about the dealership itselfFor the following reasons:My vehicles bedliner was supposed to be sprayed next day of purchase,And Ive told them that Im renting a car, Regardless, it took them more than 3 days to finish it !!!That caused me to extend my car rental to another 3 days and that costed me 195$Which I wasnt planning to pay since Ive purchased my new vehicle at that day and was ( SUPPOSED) to get it ready next daySecond issue:I havent received the cleaning spray that comes after the bed gets sprayed, which I usually get it together with a courteous sun shieldSo i can say (No courtesy to mention ) at this locationBob is the best thing they have thoughThank you Bob

I have been purchasing new and used cars from here since they were STAR Toyota. I have used LT Green almost every single time - I would say at least 12 years. I have purchased or referred the purchase of 6 different cars in that time.LT has always been helpful and Ive never had a bad experience. I converted my mom, my son and husband to Toyota users, my niece and I bought used cars from them. Easy process! Although I know what I want when I go in.For service, please ask for Janie! She is my husbands go to for maintenance care for his truck. He only uses Toyota for maintenance and works with her Every time.During the Thanksgiving holidays our son was back from the Navy visiting. He was going to be driving his 2011 Camry to Jacksonville. On Saturday morning the car started acting up. We took it to 3 other shops and they were closed due to the holidays or it was too late taking it in or they just didnt know. My husband called Janie at 11 am and she said - please have him bring it in now so we can get it checked out. They checked and found that some work that was done at another shop (which was closed for the holidays) had not tightened some nuts from a brake jobs that had been done. Janie and Make Haik saves the day. Our son was able to leave the next morning and safely arrived in Jacksonville FL.This is what creating a relationship is all about. Not only for them as the service provider but for us as the customer. Im loyal to my salesperson and service person. In return I feel like they are loyal to me and my family!

A gentleman by the name of Sammy Yanes is a good salesman. Highly respectable. And does his best for customer satisfaction. And most importantly the customers needs. And will go through great links to not just satisfy but even help the customer.

Excellent Customer Service. Abraham Villarruel was very patient and helped me find the right car for me and my Family! Thank you!

Just bought first Toyota Tacoma from this dealership and certainly will be my last. About as unprofessional as Walmart. Good at double talk but nothing else. Will not listen to customer even about something as important as address. If you need any help after the deal you will do better calling Ghostbusters! If you are looking for a pleasant car buying experience this is not the place to shop. I would give 0 stars if available.

Came here looking to purchase a new Rav4. Sales guy wasted both of our time by bringing Rav4s with random upgrades despite my specific requests. Never knew what car this guy was going to drive up with. After multiple iterations of this, the sales manager came over and informed me that we cant always get what we want. Left soon after to Community Toyota in Baytown where I was able to easily find the exact car I wanted on the lot, test drive it the FIRST time, and drive away with a new car that same day. This is my nearest Toyota dealer but refuse to come back anytime soon.

Definitely stop by and speak with Abraham. No pressure, honest, and will find you the best deal!!

So many vehicles to choose from! Abraham is super patient and informative and will help you to find the right fit.

Mike Pendleton was great!

The worst experience I’ve ever had. I already negotiated the price of Camry se 2021 with Touny. We went down there to buy it.However, after we were checked the credit, they gave us another price which was higher from what I agreed in email. This dealership is a liar so be careful before you go over there. Let people judge on the email.

Parts department is not helpful. Over 8 week wait when quoted two weeks then Parts counter for 10 minutes while they took phone calls from other dealers.

Wow..I was interested in a vehicle but after reading all these negative comments I will not waste my time.

One star due to dishonesty! Taking advantage at this day and time is shameful! I took 4Runner in for low tire pressure. I was told the puncture was too big for a patch and they do not do plugs. They tried to sell me a $237 tire!! Took the tire elsewhere and they fixed it with no problem!

So far my experience with this location has been the best, very smooth and easy. Janie E with service department is super nice and very helpful with getting your car set up for repair. I highly recommend this location to all my family and friends. Thank you.

I found the truck I wanted talk with the salesman. Everything looking good, i was told fill out a credit app on their toyota website. Did it told my boy I had him a truck. Then I get a call from toyota. Sorry we sold that truck😬 cost me a credit check and waist of time. My personal exp. Might be different for other people. But for me that is not a good way to conduct bussines.

I bought a RAV4 from Mac Haik Toyota in League City today. The salesman Austin Gilder was so nice and helpful. He did not pressure me into making a decision. He took into consideration what was a good choice for me. It was the most pleasant car buying experience I’ve ever had. Austin is one of the nicest young men I’ve ever met. If I ever need another new car, Austin will be who I go to.

First time at this this dealership. Super nice folks, especially our service advisor, Robert. Excellent and fast work at a very reasonable price. Thank you!!

Was exploring different options of who to buy a used vehicle from, and saw a vehicle of interest at this place. I normally dont care for going to dealers based on past experiences, but decided to give them a shot.Salesman was initially courteous, until I started asking questions about the vehicle, condition, price, etc, to which he wouldnt even acknowledge the issues I was pointing out, often chuckling at me, eventually saying, What are you even doing here then? Yes, because thats a good way of making your potential buyers feel like theyre welcome here.Way to shed the stereotype that dealers are a gigantic pita when it comes to doing any sort of business and how they often talk down to you. Ill continue my support of smaller local businesses elsewhere.

We had a minor repair job on our new Camry. Julian Martinez from the Collision Center fixed it beautifully and even came in under the estimate he gave us. If we have anymore body work we would definately use Mac Haik and Mr. Martinez again. He was super.

Took my sons Toyota Prius for repair there after warning lights came on. We had to have it towed because the car would not switch into gear. We were told it needed a new 12V battery and they did some other recommended service work such as a brake fluid flush, transmission drain and fill and adjusted rear brakes for a total cost of $811. My son drove it about 15 miles and the warning lights came back on and the car would not shift into gear again. We had to have it towed back and they kept the car over a week and seemed to have problems diagnosing the correct code for the problem. They finally said it was the main battery, which I had asked them to let me know in the beginning, because the main battery was under warranty elsewhere. The other company replaced the main battery, but also told me another code came up that affected the brake actuator. Mac Haik denied ever seeing this code and now I have to worry if the car is even safe for my son to drive. I asked two different people if they would at least refund me the $85 tow fee that I had to pay after they did not fix it correctly the first time. They flatly said no. I now read another review that a person had problems after they had a brake fluid flush and had much better service at another Toyota dealer. I feel the money I paid them was wasted and I wonder if it even needed the 12V battery. I also own a Toyota Prius and will drive further to keep from going back to this dealer for service.

Rude sales persons (scott Crowell)- look at the picturesCar buying is a serious thing for customers and he wants to make jokes and toy with you- look at the pictures below... says it all.Buying a car is a serious thing for the customer but this guy or this dealership doesn’t think so. Apparently they do not take your car buying experience seriously or are rude, or honestly they don’t care about you the customer.I buy a new Toyota every 2 years and have mainly bought from sterling ccall and Fred haas once at mike Calvert.I’m a well qualified buyer and bought over 10 cars- Toyota people look me up- cause I know you all do.I did a search and shot a reasonable offer to a sales person (Scott Crowell).He doubles his initial price and says thank youNever been treated like that before by a car dealership. He is exactly why people don’t like buying cars-rude sales people.

I recently brought my 4Runner in for warranty work, and I wanted to thank everyone for their incredible service. I was referred to Robert in service, and hes the most down to earth guy ever. My concerns were addressed in a patient and thorough manner, and I was made to feel incredibly welcome.In addition, all Covid precautions were being followed, they have a free Uber service, and the whole experience was a pleasure. I wish I had purchased my vehicle here instead of Keating Toyota, those people are terrible.Thanks again, Robert!

When I came in I wasn’t expecting to get anything just to look but they were so nice they didn’t try to cut corners or anything.Eli and lt help me in any way They could. I wanted to trade in my truck for a used Jeep they had And they gave me more then I thought on the Jeep got me a low rate and low payments and explained everything thoroughly they explained how why and what I’m paying for they really went above and beyond with the experience I will really be recommending them to other ppl if u need a car come here

Swung by the collision center to get a quote on a scratch in my door after being sent away from another dealership with a touch up pen and vague instructions. My attempt to touch up the paint was laughable. Upon my arrival, Julian Martinez greeted me and asked what he could help me with. Mr. Martinez was able to clean up the mess I made and did so without charge. He was also very honest with the quote to get rid of the scratches and his recommendation. Mr. Martinez is an absolute asset and world class employee. Thank you so much for your help and professionalism.

The costumer services is very awesome and thank you Mrs. Mary the managers of costumer and Mrs. Desiree for helping my papers work .

We just purchased a 2020 RAV4 from Mac Haik Toyota of League City for my daughter. Our salesman, Austin was very helpful, informative and professional throughout the sales process. Erica in sales also assisted us during the process and was also very helpful, professional and friendly as well. The customer service we received was excellent. Therefore, I would recommend a friend or family member buying from Mac Haik. Thanks Austin, Erica and the rest of the team at Mac Haik Toyota of League City!

If you make an appointment with the service center for the first scheduled maintenance on a new car and show up early and are given an estimated wait time of 45 min to get finished, expect an hour and 10 min to have your vehicle go back and then expect about 5 people who show up after you for more in depth services to get out before you. Idk what they are doing but its taking forever and Ive been here for 1 hour and 40 min for basically someone to inspect things and rotate the tires. If it wasnt free for the first 2 years, Id take it somewhere else.

Excellent salesman! Beautiful truck!

Mr. Kurt Sheets with Mac Haik Toyota is by far the best salesman I have ever known. During this entire month of deciphering, Kurt was extremely patient and forthcoming with prompt responses to my questions. I had plenty! What a gentleman!!! So rare in this crazy world we live in. Do yourself a favor and ask for Kurt Sheets! You will not be disappointed! Thank you Kurt for making this purchase an enjoyable one!

I purchased a Tundra mostly online through LT. Process was extremely smooth and he was very helpful. Came in from out of town, about five hours out. LT was responsive, helpful, and the whole process was quite pleasant and straightforward.

My wife and I went to Mac Haik late December 2018 to look at there 4Runners. We met with Nick (Salesman), we told him what we were looking for and he helped my wife pick out her car. While the paper work was being processed, I decided to purchase a Tundra. Nick was outstanding and worked extremely hard to get us the deal I we were expecting for both vehicles.Just yesterday (5-27-2019) I decided I wanted a bigger Tundra, I brought my truck in, spoke with Nick, explained what I wanted and sure enough, he worked out yet another great deal.I highly recommend this dealership and dont forget to ask for Nick.Thank you,Tim Menard

BAIT AND SWITCH MANAGERS AND SALESPERSONI have lease vehicles for 40 years. I currently have 3 vehicles on a lease and I know exactly what I want when shopping for a car. I contacted this Dealership and spoke to a salesperson to get a lease price and never called back. I contacted the dealership and spoke to LAWRANCE Finance Manager. we discussed that what I needed on a lease which has always been 36 Months 12K miles a year. He quoted me a price for the vehicle and I drove 45 miles to get there, after I get there I was introduced to salesperson KURT SHEETS (Run away if you go there) who i should of none was going to be a problem when I saw him as he was standing around doing nothing. we discussed the vehicle after I agreed and started to do the paper work all of the sudden they wanted to charge more for mud flaps that were on the car and get this also for Mats. I told him if they were going to be so petty I would not buy the car he said ok and I left. I contacted Lawrence again who this time had a completely different attitude and we discussed the issues he said just come back and we will throw in placemats but no Maintenance which is something I get all the time. That night the salesman KURT SHEETS texts me and said to trust him that an extra year was not needed since this car comes with maintenance for up to 30 miles and more than likely I would not use the 3rd one. I accepted that, the same day KURT SHEETS texted me that he was leaving early and he wanted me to be there. I told him I would go as soon as I finish he then wanted to do a n application over the phone I said I was not comfortable with that, instead I went to the Toyota web site and got approved. I once again drove to the dealership, an hour later they call me back to sign the documents and all of the sudden things change again, now they said that it was only for 10K miles. I walked out and didnt buy it buy it.I dont know if they figured that since I was a Latino man i would fall for their lies and bait and switch practices but I am not, i have leased over 12 Toyotas, over 10 Mercedes, over 6 Hondas and 1 Infinity, does that sound like someone that does not know what to ask for when lease a vehicle? of course not. These people thrive on BAIT AND SWITCH. I never heard back from Lawrence the Manger, and Kurt could care less I walked away, which leads me to believe that they only care to sell to people with low credit where they can count on those poor people needs and take advantage of them RUN FROM THIS PLACE and take it from me if you go DONT USE KURT SHEETS or Lawrence and let me tell you the other finance Manager is as bad as KURT and LAWRENCE... Look at all the people that complain about the same thing. TRUST ME DONT GO HERE there are better dealerships that DONT BAIT AND SWITCH PEOPLE

Tonight I finalized the paperwork and purchased a car from the Mac Haik League City dealership. I can confidently say that I would likely have not purchased the vehicle from you and your dealership, had it not been for the exceptional professionalism of one of your salesmen: Ben Torres.Let me preface: I visited, spoke with, made offers to, and communicated with over 20 Toyota dealerships in the gulf states areas. I cant quite describe to you how frustrating my experiences were at these various places. Salesmen would drop the ball, ignore my calls, reject counter offers, provide incorrect or false information, and simply not know the information on the car they were trying to sell me.My experience with Ben Torres has now made all of those horrible experiences wither away to a distant memory. Ben was without a doubt the most cooperative and empathic salesman I encountered in my search to purchase a car. Ben exhibited the character, knowledge and diligence that I firmly believe every consumer in the car market wants to experience when they interact with a car salesman. He listened to what I wanted, worked with me to find the car, negotiated the price fairly, and maintained a trustworthy and ethical standard throughout the process. Ben was enthusiastic, but more importantly, he responded to what I asked of him.Ben is an absolute asset to your dealership, and I have no doubt that with his work ethic, positive attitude, and service-oriented nature, Ben will provide your dealership with more business in the future. I would certainly be the first to recommend him and your dealership to a friend or relative in search of a car. I appreciate everything your dealership has done...but the person I must truly thank is Ben Torres.

The Enterprise staff was absolutely wonderful. They were accommodating and made the experience great. I had to get a rental quickly and they made sure I got what I wanted and at a great price. I definitely recommend Enterprise for all rental car needs.

The service department is great! However, when trying to by a new car the sales person had no regard for social distancing and kept his face mask around his neck the whole visit. A face mask does no good around your neck. Please wear your mask when working with customers.

I bought a car from Larry S. At the end of December. He made my car buying experience a smooth transaction. This was by far the best experience Ive had buying a car ever. Thank you Larry for you expertise and professionalism. I will be back when I need another vehicle.

Just left there. Saw a car online that I was ready to buy and when I went in there, they tried to tell me the car was listed incorrectly and wouldnt even try to work with me on the price. I think they have a bait and switch operation going on over there. Wont get my business.

Mostly they do good service but todays experience left little unpleasant taste. Four months back, when I went for routine service, they told my car keys are low on batteries and I asked them to go ahead and change batteries. I realized they broke inside mechanism of key but I never went to get it fixed. Thought I would do next service. Today I went for my service and I asked to fix my keys. Gentlemen acknowledge that its their problem but Manager Darrel Devillier refused to help as it has been 4 months. When I asked to see him, he was too busy. I will get new keys, may cost me couple of hundred dollars but customer service was below par.

I visited the service department and Robert really helped me out. He was very courteous and gave a rental car when mine was in the process of getting fixed. Even moved the car seat twice cz I suck at fixing them 😂 Highly recommend using their services.

Will never purchase another vehicle here and I informed my family and friends not to as well. Brought my truck July 2019 come Oct 2019 (not even 3 months) transmission went out. When I purchase the truck it had 26,000 now @31,000 this is practically a new vehicle. Put a new transmission in now there is more problems with my vehicle. I shouldnt be having these problems.Update 1/16/19Found out the car that I purchase from this dealership was a lemon car. If I would have known this I would have never traded in my car for this now I am stuck with a balance because Toyota stated they cannot pay for this. This has been the worse experience I have been through with purchasing a vehicle. Never again will I do or my friends & family do business with them. Plus they have horrible customer service. Thanks Mac Haik for putting me in this position that I am in

Fast and professional! Love the experience! Will definitely go back! Thank you, Gerald and Eli!