The workers here (Shauna & JJ) were awesome this morning and so accommodating. They went above and beyond to help me and it is the nicest thing anyone has done since I been in TX.. They were component, super efficient, and fast! Thank u!!!
Had a amazing time at this autozone, customer service is phenomenal. Shauna had assisted in checking my battery and showing me what batteries are available for my make and model. Also, she put my new battery in my vehicle which I didnt know autozone did that. Will definitely be coming back to this autozone 😁.
I visited the League City location today after experiencing some battery issues. I was quickly greeted by Shauna and upon telling her the issue I was having, she went out to the vehicle and diagnosed the problem. I not only had a dead battery but excessive corrosion built up on both terminals. After purchasing a new battery and some battery cleaning supplies she said she’d be happy to install it for free. She did an amazing job with the installation and diligently cleaned both terminals in the blistering Texas heat. She took the time to explain why I was having corrosion issues and gave me some pointers on preventative maintenance. Beyond impressed with this experience. Thank you Shauna I appreciate your help.
The person helping me helped me figure out what kind of oil to get without having the car there and when the check engine light didn’t shut off he took the scan and found the problem(not an immediate problem but he still gave us a printout of the scan for when we scheduled the appointment for the car at a shop). When the register decided to cut out he was more than happy to move to another instead of asking for cash. The entire ordeal was made easy by his experience and pleasant demeanor :)
Hector is amazing! A store manager that restores customer service!
Employees were nice and quick to attend to me..shana was great, easy to talk to, helped change my battery and two lights all in under 20 min. Knows her stuff
Great 👍. Place to get cleaning stuff for your car
Very helpful guys, took me to what I need in the store and rang me up right away. Prices are good too.
Great place!! Real positives and ready to help you find every thing you need great place to be at
I told the lady what type of vehicle I have and she sold me the wrong trans fluid.. now I have to figure out how to get it out of a $1200 toque converter with out messing it up
Funny how the last couple times I’ve taken a battery to get charged I’m told it’s bad and they try to sell me a new battery. Then I take it somewhere else and am told it’s fine.
Always going to one of the stores here in League City for supplies/parts. No complaints
I had to wait to get waited on, even though I had called ahead and put the item on hold. And I wasnt comfortable because not 1 person in the place had a mask on except me and I just dont agree with the fact that weve been told that they are unnecessary in a public place.
Joseph was extremely fast and friendly. I had windshield wipers replaced and it was great service!!
Very friendly. They didnt have the part i needed but the one in Dickinson did. I was able to purchase it here and pick it up there with the receipt. Very convenient.
Maria: courteous and helpful.Thank you!
Love this AutoZone. Employees are extremely helpful.
This location has always been my go to place for auto parts when I need it.
Visit was awesome i called ahead for my parts she pulled them had them ready at thd counter when i arrived in and out. Very happy.
Great and fast service.
Rear tail light bulb was out in my Lexus RX350. Trying to get it out myself I wanna YouTube video instruction. Got partway & couldn’t get the bulb out. Called AutoZone they said they help me. Pulled up, Oscar came out to help me get the light bulb out & he put the new one in...good as new. Quick, painless, professional... very nice! Thanks Oscar!
Maria was very courteous professional and went above and beyond to assist me. I only do business @ this autozone because of people like maria.
They are always helpful here. Good service
They act like they dont see you
Manager Boyd was awesome. Changed battery and cleaned the terminals. Very professional.
Great customer service, awesome assistance and no bias to the fact that Im a girl that likes to tinker...
Do not go to clear lake store...horrible customer service....league city store very helpful
The store manager Boyd is very unprofessional, my husband went into this location wearing an old Auto Zone shirt because it is one he works on cars in, he asked Boyd for a sales AD the gentleman replied with there is no sales AD but you should know that which Auto Zone do you work at my husband replied I dont work for Auto Zone this is an old work shirt the gentleman had an attitude towards my husband the second he walked in the door my husband then asked another employee and when he did that Boyd walked up and got into his face regardless of what he thinks of my husband he was unprofessional and as a store manager he should not get in customers faces and cuss at them. We are very upset and will be calling corporate.
Excellent Service... Thx Henry & Boyd
Staff is always friendly.
Very helpful
Friendly staff that asked if I needed assistance. Fair pricing, and they had what I needed.
I was very happy with my shopping experience. The saleslady was very knowledgeable and very helpful. She got my items and put them on to make sure they fit and worked properly. I will use this store again.
Excellent visit no forced face mask
Counter dude was a little surly. Maybe because I asked for brake shoes instead of pads. Prolly thought I was a dork. Always good service and prices, tho.
A wonderful man named Juan replaced my headlight in less than 5 minutes, with a smile on his face. It only cost me $14 too. Great experience and I loved everyones friendly joking attitude. Anytime I have a car issue I know they can help me there. Great experience!!
Wasnt there for myself
Amazing employees, women and men, who are extremely busy yet found time each time (3 x 1/mo) to help me out with installing, instructions, etc...Last time there, a woman was raising such he🏒🏒 because service wasnt quick enough.Not realizing shes slowing the flow, its was her turn but wouldnt calm down.Shed only been there less than 5 minutes and happened to see someone be helped before her that just walked in the door.She tried to consort with me, I explained to her that he had it called in similar to a curbside pickup. I told her, in an effort to calm her down, that he was just here and this is the end of his order (as it appeared).Thats when she when in to a rage about being cast aside because female...Regardless, it wasnt AZ prob 😊👍I wouldnt know what to do without your old school ways.Please dont stop. Stick to your core methods, its what makes it hard but keeps people loyal and faithful at the end of the day.Generations more...
Im a old customer & had never being so putting down like that day. We have all our prof of purchases of your products & your staff give us a Hard time. Like we was wearing a wrong color T-shirt. This is Not Acceptable.In 21th Century. No way!!!
Great female employee!! she knew how to use the computer to locate my power steering refill box. Great assistance to me because I had began to think that there is no place to check the level of fluid for my transmission. Just totally awesome
Absolutely the best service by the manager Jerry. He did what was suppose to be done. He took the time to fix a battery problem the correct way and just didnt throw it in and send me on my way.Thanks again Jerry
Usually always gets the parts right...
Went into return a part that didnt fit my car. Tried to convince me to buy a different size when I told him that I found it online his entire demeanor changed. Snatched the receipt back and told me its done. Wow great service guys... Keep up the good work. Ill take my business down the street to OReily
John was very very nice and genuine . Even tried to give him a tip for helping me out my new battery and he refused to take it !Will def be going back to him in the future
Found a replacement battery for my Honda Fit when others did not have one. Then fitted it for me, refusing to take any payment. Wonderful service and really nice people.
Needed a battery and they tested it for me. It was bad...so they changed it out for me. Very nice and helpful.
Definitely does not open at 7:30! One manager and 2 workers outside waiting in their vehicles.
Greatest customer service ever. Very helpful and kind.
It would help if people knew what they were talking about. But no they talked about things they really have no knowledge of. They need to just not say anything because they dont know what theyre talking about anyway. All they do is cost more money and more trips which equals more frustration
Helpful staff work a good selection of what you need.
Nice staff. Have had them install wipers for me no hassles.
Good selection, friendly people and a huge parking lot.20171202 - After experiencing starting problems all day and having to get my vehicle jumped several times, I ended up her at 7:30 this evening, walked inside and asked for help.Joe was very helpful, describing a couple of things the problem could be and we both decided it is either the battery or the alternator.I told him that it would be best for me to sleep in the van here tonight and work on it in the morning.He said that he could test both, but the battery test would just say it needs to be charged, and then suggested I take the battery out and let him trickle charge it overnight so that we can run the full test first thing in the morning.I took it out, carried it in and now I will wait until tomorrow to fix the van.20171205 - today, I installed the new alternator, got everything back together and started the engine but the gauge showed it not charging.I drive to the store, they check the alternator and say it is defective.The store manager says he will have another one here tomorrow.More to come
This AutoZone is the worst Ive ever been at. Slow. Aggravating. I would recommend going to a different AutoZone. I use Seabrook and there service is 100 percent better.
Great staff on hand. Brought in a dead battery they tested and offered to hook it to the charger to make certain it wasnt just discharged.
Debbie is amazing and deserves a raise she knows everything about auto zone procedure and she is very professional
They are great they hrlped me by checking my batterie and it was not that they showed me what it was and refered me to someone that could fix it
Always friendly and always happy to help. They will test your battery for free and even install a new one for you if you buy one.
Very friendly and very helpful staff
V. helpful place. They performeda free diagnostic analysis and suggested how to remedy my vehicles problem in less than 15 mins.!
Very helpful as usual
Help could use some serious training in automotive knowledge
Veey helpful staff and nice selection of items despite being super small!
Great place to get parts plus staff has always been very helpful... Thanks👍
My truck loves this place... My wallet not so much
They were really nice and helpful. 😁
Really helpful,,A lady knew soo much,ty..
Very cheerful and helpful personnel in the store. You can find almost anything auto you are looking for here.
Always have had great customer service, and extremely knowledgeable, Joe and Deb have been AWESOME. Been using them for 7 yrs....
Nice staff and quick service
Good for getting parts, not always the quickest service. They have what I need most of the time.
Always fast and easy service great ppl
Awesome service employees very knowledgeable!!
Great place!!!!
Staff was helpful and kind
Said they had the part online then when I got to the store they said they had to special-order it and then when I said okay lets special order it they said oh its not even in stock there wasted my gas and time and lost a potential customer
Always have a great service.
Great service......
Pretty high prices on automotive batteries
Always great service, Stephen is awesome
Not very helpful. A little condescending to women.
Staff will go above and beyond to assist customers!
Very helpfull customer service
The gentleman that helped me out was very kind! He went out checked my battery and got me a new one in less than 15 mins.
Had a part for my A/C that no other area had.
The woman that worked there took the time to really help me.
If u need it they got it.
Quick and professional staff
Find the items 4 ur car
Two thumbs up
Got me an A-dapter kit ... son
It depends on whose working sometimes the guys who worked there dont really do all they can to help you out
Staff helped me out with my car issue
Very helpful staff
Good customer service
Staff is very helpful
Tire dressing and other stuff abounds
Very helpful people