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True Value Hardware & General Store
810 N Locust Ave, Lawrenceburg, TN 38464, United States
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True Value Hardware & General Store
Comments
Du
Review №1

We bought a new mower here and a green egg grill and love them both

di
Review №2

Great local shop. Always helpful.

Bi
Review №3

Great staff and outstanding service every time I walk in. You just cant get that in the big box stores.

Bl
Review №4

To follow-up on the negative reviews I left Lowes and Home Deport last night (Feb. 11), I visited True Value of Lawrenceburg (the town I reside in) this morning to find a space heater, and they had a relative nice selection. Again, Lowes and Home Depot had none---despite telling me otherwise over the phone---plus True Values customer service was astronomically better! It is a shame that two big national home improvement stores have such tacky customer service and limited seasonal options.

Be
Review №5

Very knowledgeable, if they dont have it they will help you find it !

Ty
Review №6

Great customer service

Br
Review №7

The staff is great and very knowledgeable. They always have what you need and are more then glad to show you where it is!

Mi
Review №8

Always a pleasure to buy from them. The people are helpful and know their products.

J
Review №9

Very knowledgeable people, courteous, and friendly to us Yankees

Fo
Review №10

Love the staff here. Always friendly and willing to help no matter how busy they are. I also enjoy the honesty. If they dont have a answer to question they will find out. They take the time to know you by name. I have used other places over the years and not once has the employees inquired this information. I dare to say that if your just a honey to do list man like myself or a contractor, these folks will take care of you.

Ma
Review №11

Nice people, welcoming, and down to earth

Jo
Review №12

Do not take your lawnmower here. Paid over 200 bucks to get the Spring Ready. Belt immediately coming off over and over. Terrible service.

St
Review №13

Great people willing to help anyway they can. Love getting what I need there instead of the big stores. Been doing business there for a lot of years.

Da
Review №14

The man I ran into that day was so incredibly rude. The house we are renting has absolutely no closets so we made one out of our third bedroom completely amazing might I add, but this man basically told me I was as wasting his time because I didnt want to purchase a long metal rod that Id have to spend more money being cut and it wasnt what I wanted. He was so rude i ended up at BRINKS and they was so helpful I explained what I was doing how this fella done me they had my whole supply list laying on the counter in no time. BRINKS IS THE WAY TO GO

ch
Review №15

Great folks to deal with. Bought a chainsaw, Scag ZT, gas grill, several Dr Mower products plus they are my go to folks for weed eater stuff, mower parts and basic hardware. Unlike the big box stores, Mike and all of the folks there go out of their way to help you.

R
Review №16

They have a great staff and its a great place to get your Hardware they have most anything you want and I know exactly where to go get it

Ja
Review №17

Always helpful and knowledgable. You never feel like youre being rushed to get out, or pressured to buy something.If they do not have what you need specifically, they wont try to sell you anything you dont need. They will tell you honestly and apologize sincerely for not having it.

TJ
Review №18

Great selection of hardware, very friendly and helpful employees. Neat and organized aisles were a plus

ch
Review №19

Great people to deal with. Friendly staff and top notch service

Ka
Review №20

Nice folks with alot of customer service. Great place.

G
Review №21

Last time I was in there looking for a plumbing tool, I told them I didnt have a whole lot to spend because I just bought a new sink and they were extremely understanding and refered me to another place. I appreciate them not attempting to sell me an expensive item when I couldnt afford it.

ge
Review №22

Very helpful and friendly employee

Sh
Review №23

Very helpful and knowledgeable. A lot of help, and quick.

Re
Review №24

So I dropped of a white rider to have the deck adjusted.I was told it would be 7-10 days.And there was a $28.50 service to diagnosis the problem.(Ok I told them was the problem was.) About a week later I get a text saying it would be $270.I came by 2 days later to pick it up,little pricey for a deck adj.They also said it need all new belts. (Ok maybe but it ran and cut,just little high on rt.side).seems like the $28.50 went to $51,umm funny how that happened I wanted to talk to service manager but he was out.I came back 2 days later to find out they adjusted the bill to $28.50.I was informed the battery was not in it,and for them to install would cost me.(REMEMBER THIS WAS A RUNNING AND CUTTING MOWER WHEN I DROPPED IT OFF.)SO OK I WILL PUT IT BACK IN,RATHER THEN ARGUE.it was pushed to my trailer,where I guess I was suppose to load it by myself.The young man who pushed it out finally helped when I asked him to.We got it on the trailer and I notice,the belts were off.Wth this ran and cutI spoke with the service manager,and he said if I want the belts and battery back on I would have to pay .WHAT? once agian I explained this unit ran and cut.Was a useless conversation he wanted more mohey for sumn he took apart.I just left not worth the trouble,So people of Lawrenceburg and surrounding areas stay clear they are all talk,and no serviceTh re money to determine the problem is one thing,but not putting it the way it was when I brought it to them.I get home battery bolts missing(One of them)Belts off I get them on.Deck bolts loose or missing,now I cant even use this mower.This place is bad business.IS this the way they want to treat residents of lawrencebugh tn.I say stay clear,YOU HAVE BEEN WARNED

Sa
Review №25

Great service and knowledgeable staff!

ro
Review №26

People are always friendly and helpful.

An
Review №27

Got what I one product I Needed other was a bit pricey but it was a good experience

Je
Review №28

Very personable & knowledgeable staff!

Ro
Review №29

Awesome, really nice folks.....

Information
19 Photos
29 Comments
4.3 Rating
  • Address:810 N Locust Ave, Lawrenceburg, TN 38464, United States
  • Site:https://stores.truevalue.com/tn/lawrenceburg/4005/
  • Phone:+1 931-762-7516
Categories
  • Hardware store
  • Home improvement store
  • Key duplication service
  • Paint store
  • Plumbing supply store
  • Tool store
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:8AM–3PM
  • Friday:Closed
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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