Desiree is going to do to Mike oh everytime as come out has been able to fix it and evaluate and no ones I was wrong with it

Tried repeatedly to speak to a live human and the phone only direct you to use the online option. Tried that and my issue doesnt fall within the options so it woukdnt let me go forward. This is HORRIBLE

Misunderstanding.. job was completed a little later but came out great

Service was done way quicker than originally expected. Wifi was free and decent speed but the lobby smelled like urine. The smell was very strong I had to step outside a few times.

Randy is the go to guy for questions, he answered all my silly questions and did so in a way I felt comfortable and at ease when lending him my car for my windshield replacement. I have a 2018 Honda Accord EX sedan, he had the OEM windshield ready when I got there and professionally got the job done. Amazed with my new windshield, doesn’t even look I got it replaced. Thank you Randy! - if you’re looking to get your windshield replaced ask for Randy! If you need an OEM windshield you can call a few days before so he can put that order in before your appointment.

I enjoyed setting up my appointment with Jose. He was very accommodating to my tight schedule and went above and beyond to get me a time that worked for me. My mobile tech Kristian, was a pleasure to work with. He was punctual, friendly and professional. He did a wonderful job with my Accord windshield replacement and left my vehicle nice and clean when finished. Quality work! Highly recommended and I will refer others to Safelite.

Randy and Luis were super friendly and did a great job replacing my windshield. Great service all around!

Safelite AutoGlass in Lawrence, Ma were amazing! They changed out my windshield less than an hour. The technician, Kevin O. was great! Thank you guys- I will let others know how great you guys were!!! #highlyrecommended #thanks

Quick, and friendly service. Randy was great he was super friendly and got my windshield done in 1.5 hours like he said he would. Definitely reccomend this safe light.

They were awesome. I highly recommend the Lawrence shop. Ruben is great.

Jose changed my front windshield and did an awesome job! I dropped the car off early and they managed to get it done extremely quick! The representatives were very accommodating and helpful. I would definitely recommend this location to a friend for glass replacement.

I used Safelite for the first time about a week ago and right from the start i notice that all of the employees took their jobs seriously and withheld a high standard of professionalism. I received a great price for my front windshield that was in bad shape. I received even better service from the staff at your Lawrence location, right from the jump i was attended to on time and with the up most respect. I left my car there with the staff and when i came back to pick it up not only was my window repaired and looking on point, but my technician took it upon him self to quickly vacuumed a few leaves that had gotten into my car which i greatly appreciated! overall a awesome experience with even better service in the city of Lawrence.

I had a great experience, they were polite, friendly, professional, and punctual. I strongly recommend this place for people who will need to replaced the car winshield.

These guys know what they are talking about and are so professional. I would recommend this place over and over again. Thank you for making this process so easy.

Could not be happier with this place, very professional and super speedy. Thanks for making this a better experience than expected!

Amazing

Great staff and awesome service! They were so helpful and replaced my windshield as quick as possible!

My experience was great until I went to put my window down and the glass completely came out of place! As if the frustration of getting. My window smashed wasnt enough! Dont know who they have working in the shop but this is completely unacceptable!

The Technician did a great job, he did the job faster than he said it would take on top of that he cleaned all the windows and vacuumed the car. Recommend to anyone.

Amazing service very friendly and professional!!

Great customer service !!! Totally recommended

Friendly and great service.

Install guy was awesome! Clean neat and fast

I think the y aré who broke Windows to get Work mother fckers

Excellent service

Did a terrible job. Broke the plastic windshield cowl and washer fluid sprayer. Left the sticker tossed on the dash and my vehicle filled with old window trim. Guy could not even put the wipers on correctly!!!!

Fast service

They Broke the plastic windshield cowl, I went back and told them it was not like that, and they came out saying its a manufacturer defect which is lie cause it was not like that before I brought it to them.

Awesome services

Problem with my front glass.

Fast and friendly!!!

Excellent service and very fast

Very good attention and courtesy

Good place