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UNITED AUTO CARE CENTER
3540 E Tropicana Ave Suite #400, Las Vegas, NV 89121, United States
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UNITED AUTO CARE CENTER
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Re
Review №1

How was the ex manager stay away from this place this guy used insurance and do not replace the parts and cheat all his people out their money pay us like we work at McDonalds...... If you ever been here double check your parts this guy messed me out of $4,000 and Ive been seeing a mess customers out of more

Pm
Review №2

1 star because couldnt give zero.Didnt like the place, at the beginning they make you feel they are going to solve your issue, they said it was a box supposedly loose that didnt hold the battery right, they guess that because If they would have done a real diagnostic they wouldve fine the real problem and wouldnt have to waist a week would a car, well they didnt have the part of what they claim what the problem was, they order it and said it would take 2 or 3 days to get there but they reassured me my car would work at least for 1 or 2 days without a problem (I had trouble starting my car), the moment I got home and turn it off, guess what, didnt start at all, so I called to see if they can tow it there and give me a discount because all the inconvenience because my car was worse after their supposedly temporary fix. Well, the guy in charge said no and to look for a tow, by that time I figured what the problem was. I towed it there to see what they find out. They did, but I decided I was not going to waist more money there. Horrible and disappointed, paid for something I didnt need($170 I didnt need to spend). Never going back.

um
Review №3

While I was driving, suddenly, the engine light appeared on my dashboard. I immediately took my car to United Auto Care to check it out. They found out that mass dirt built up inside the Electric Throttle Control Actuator after inspection. And that is what caused the engine light to appear. They recommended inexpensive ways to resolve the issue. They suggested cleaning the part rather than installing a new one . This saved me $300. I appreciated their honesty. They are good people and their mechanics are experienced in what they do. I highly recommend this place. Thank you, guys, for your help.

Is
Review №4

Hard to find reliable &&& pocket friendly these days. Recently discovered them and have been coming ever since. Your car is in good hands here. They’re very honest and accommodating. Highly recommend United Auto Care!

L
Review №5

They Were Awesome... SABRINA HANDLED A UNNECESSARILY IRATE CUSTOMER WITH SUCH CARE THEY LEFT APOLOGIZING... HIGHLY RECOMMEND

Na
Review №6

Good service reasonable prices. Shop mgr is a good guy.

Ja
Review №7

Ive never had a bad experience here! Always friendly and timely

He
Review №8

I own a 2003 Ford escape, and theres nowhere else Id rather take my car. Service is friendly and efficient, and knowledgeable about my vehicle enough to provide necessary preliminary care. Definitely worth checking out, and you wont be there too long.

Mi
Review №9

Called to shop around for price, price was very reasonable and fair.. scheduled work on a Friday.I dropped off the car Thursday night. They called me at approx 1pm said it was complete. They replaced both Cv axels and exhaust manifold!!More than satisfied!!!

Va
Review №10

Good customer service. Very knowledgeable mechanics. Comparative prices.

Ja
Review №11

I felt like Sabrina was up front with me when she found out that I needed other parts she took pictures and sent them to me to check out and then she called me to explained everything that need to be done and how much it was going to cost and the bill was to the less do to the fact she found a discount and applied it before I could ask about it.

Ke
Review №12

The staff is really pleasant, honest and provide great service, care repairs done right l really appreciate great service!

gp
Review №13

We have been going to Hansens for years. Both Joan and Jim exhibit exemplary customer service. The work they do is pristine.We have been going to Hansens for over twenty two years and highly recommend them to anyone looking for honest an honest and dedicated team of Joan and Jim.Sincerely,Joan & Gordon R

Al
Review №14

Ali is the best I went there for check engine light and they found excatly the problem and honest and will work with you

De
Review №15

These guys were great. After expecting the worst, United Auto fixed my car and didnt charge me a penny. This gave me the option of purchasing a new part or not. I tried to pay them something for their time and they still wouldnt take it. This will definitely be my go to place for my car.

Na
Review №16

They tried to sell us a Dodge Caliber be saying it had no mechanical issues. However it sounded like the motor mount was loose. When we inquired about it they acknowledged the issue and we were told the work is minimal, Im just trying to get there money i put into it. I would never go here again, especially that they failed to specify that it was a mechanic speacial.

Ch
Review №17

This auto shop is terrific! I always get good results whenever I bring my car in for service.

Ca
Review №18

An actual honest mechanic that isnt over priced

B
Review №19

The cholito mechanic was driving my car messing around with it and all of a sudden he cause something for the car to leak water & I hear whining noise....before this, none of this was not happening.

An
Review №20

I had my van towed there on Saturday, 05/16, something was going on with the transmission. So I take it there and they say they’ll call me on Monday to let me know what happened to it. They call and let me know they need to replace a hose and all kinds of other things, it’ll cost $1100. So I tell them I need to talk it over with my husband. I called them again to see if I wanted to scrap the van, it’s an older van with high miles, how much would they give me for it. They say $300. So my husband calls after that to see what’s exactly wrong and if it’s something he could fix himself. So between me and my husband that’s THREE calls to them. Alright, so today (05/19) me and my husband decide we’re gonna tow it to our regular mechanics that we know and have worked on the van before. So I drive to United and have the tow truck on the way too. They tell me that they had to FIX it in order to DIAGNOSE it and I need to pay $510!!! THEY NEEDED TO FIX A PART TO DIAGNOSE WHAT WAS WRONG AND I NEEDED TO PAY $510 TO TAKE IT!!!! The rips offs. Not ONCE did they call to ask if I would be able to pay $510 for them to figure out what the issue was or tell us the THREE times we called them. Just scammers. They saw a women with a major car issue and decided to rip her off. I paid the money and took my van. They also said they will not guarantee or warranty the work they did! RIP OFFS! Run and don’t go here! Go anywhere else but here! I figure they thought I was going to just get the $300 from them and be done with it. I didn’t call before heading there and they had to come up with something quickly to tell me as to why the van was now running and able to drive. They would’ve ripped me off if I called and said fix it for $1100, cause it was already running after they did the $500 job. Rude rude rude! Rip offs.

Se
Review №21

Needed a new engine, they towed my car to the shop for free and it was the best price I could find to get my car back on the road. Got my Honda fixed up and working better than when I got it. Great service, and mechanics you can trust. Coming back for free oil change and will continue to bring my car here for work. Also, this was all done within a week or less. Thanks guys!

Ma
Review №22

I have always been satisfied with the excellent service and quality of work that I have received from here. The owner was always here...except today. On one occasion his beautiful wife was here too. I will continue to bring my vehicle here because in this town its difficult to find an honest mechanic. Ty. UAC.

Pa
Review №23

I had several things replaced on my car(Brakes, Front Complete Struts, Motor Mount, Lower Control Arms, Lower Joints, Wheel Alignment, Alternator, Tune Up & a Oil Change) all done in a day. Great prices for high quality work. Beat out 2 other repair shops quotes. Very reliable and trust worthy team from the Reception to the mechanics to the owner. I definitely will continue to go here for all my future repairs. Job Well Done.THanks for everything!

Br
Review №24

Any business that photo copies your credit card is a rip-off. I immediately called for new card with new numbers. Nice try scammers.I noticed this fine business has some positive reviews. I wonder how much these scammers paid for them.These are the type of people who give honest mechanics a bad name. I mean, run to anywhere else.Be careful, you go in for an oil change your going to need new valve covers because of a drop of oil.Then you will need to replace your oil pan, because your plug was stripped. $900 should cover your oil change.They tried to get me for, $2700 first. Then another angle for $900. Ended up costing me $400 to fill the transmission with $25 with of fluid. My guess is that they used some old fluid that they took out of another car and put it in mine.Oh, and I forgot to mention he photo copied my credit card. And never gave it back, he ran a little distraction game on me. I had to go back to get it.

Di
Review №25

Very honest place! Low prices. They get the job done and amazingly. Id recommend this auto shop to anyone. They take care of your car.

Ke
Review №26

Great Mechanics & HONEST!!!

Ro
Review №27

They put the wrong house on my RV’ and I had to go to a other shop that knows what they are doing on RV’ in Lake Havasu at

mi
Review №28

Bad communicationKept my car for over a week and never communicated there charges properly for the work they were doing.

Da
Review №29

Glad to have found that one Mechanic Shop I can rely on. Honest, professional and timely service. Low prices for high quality mechanic work. Highly recommended!

Mo
Review №30

I had been looking for a place to so an oil change and every where was pricey and long wait times. I came here and it was very fast service friendly people and very helpfull

Re
Review №31

Great service! Fast friendly and efficient service! Prices are cheap too!

Sc
Review №32

Very unprofessional and scandalous this is the only shop Ive ever worked for were the owner Ali tells me to clean and wash their old parts to make them look new I would not recommend them or recommend Ali for your service be careful very very shady shop..

Fe
Review №33

Came in with my car about to break down. After the machine diagnosed the problem they gave the break down and i knew they where speaking the truth, because i knew that already. That made me appreciate them. The Great Staff i appreciate the great customer Service that it is the Most important thing besides the work!. Thank you for such an amazing care.. #ThePriceWasSoLow you cant compete.

St
Review №34

Now, typically, my family and I rely on other family to do car maintenance, and stuff, but its been too difficult to get to them--and me? I know nOtHinG about cars, so I looked up places and checked reviews for positive reviews. Everything looked positive, so I went. As Ive said I relied on fam, so I cant compare prices at all, however, I can say that the people here are super kind and awesome!! I recommend this place for anyone whos like me, and I look forward to coming here again in the near future. (*•̀ᴗ•́*)و ̑̑

Gu
Review №35

Took my new car here for its first oil change, and it was a quick and nice experience! Will definitely bring my car here for any future check-ups 🌟👍

Mo
Review №36

Finally found an honest, reputable, mechanic in Las vegas. Ive been shopping around for over a year now looking for a good mechanic, so Ive been through and seen it all when it comes to bad and or shady mechanics. This place is AWESOME! I will definitely be back. I refuse to go anywhere else but to United Auto Care Center. Cant trust anyone else when it comes to my transportation, your car is an investment be smart about it.

Ni
Review №37

Excellent service!! Great prices!! My go to auto care center!!! 💙💙💙💙💙

Ca
Review №38

UNITED AUTO CARE IS TORALLY AWESOME TO DEAL WITH, FAIR IN PRICE AND TIMELY REPAIRS. DROP IN AND GET GOING WITH IN A FEW HOURS TO 24...I WAS ON DIRE NEED OF HELP GETTING A BUICK LE SABRE WORKING AND HAVING NO LUCK AND HIGH PRICED QUOTES FROM LONG TIME SERVICE REPAIR COMPANY. I WAS RECOMMENDED TO UNITED AUTO CARE AND THEY TOOK EVERY H G WRIG WITH IT IN 24 HOURS AND HAD ME CRUISE DOWN THE ROAD WITH NO FEAR OF BREAKING DOWN ..IT HAPPENS, BUT I NOW THEY ARE THERE WHEN NEEDED.. THANK YOU UNITED. 10 THUMBS UP.

Li
Review №39

I have had my truck in to have work done many times.They are amazing. So nice to find an honest family run business!

TE
Review №40

Amazing people,they take good care of you and your car I give them 10 stars if i could thats united.

Ti
Review №41

They fixed my sway bar links on my 2005 Toyota Camry and no more rattling sound! I am pleased.

Ma
Review №42

They are very friendly, honest and fast service.They help me get a fast approval through WestCreek for the cost of my car service today.I highly recommend them to others who needs car services you need for all your cars needs...Thank you guys...

Me
Review №43

Amazing individuals and I would just like to thank them for the work and sweat to getting my car together in a day as they promised. Allie your awesome man, drove 20miles to get my parts to have my car ready before I left town. Thank you u guys again.

ju
Review №44

They cant keep an appointment and they made me wait over 2 1/2hours just to look at my vehicle. They haters!!!

Re
Review №45

Great service and honesty. All car care centers should model themselves after United Auto Care Center.

Hi
Review №46

The first time I had my car serviced at United Auto I was treated like a king, I got what I wanted and more, excellent service, Good treatment, honesty and low cost..United Auto is my mechanic since that first time.

As
Review №47

ONE OF THE BEST PLACES TO TAKE YOUR CAR. REASONABLE PRICES, GREAT STAFF, VERY NICE OWNER....AND THEY HAVE SO MANY SPECIALS.... I RECOMMEND EVERYONE TO TAKE THEIR CAR HERE YOU WILL NOT REGRET IT I PROMISE....I GIVE THIS PLACE 5 STARS...!!!

Ve
Review №48

These people are always very honest and do great work for you, highly suggest them for all of your mechanic needs 💯™️

Bl
Review №49

Towed my car to this shop after business hours and my car was ready to be picked up the next day. Highly recommended!! The staff is helpful and they kept me updated throughout

Ro
Review №50

Reasonable price and friendly staff, took my car in on Sunday and it was ready by Monday afternoon for pickup. It’s been over two weeks and everything is still working great thank you so much United Auto Care Center

da
Review №51

I recommend this place to everyone. Friendly and fast services, Great prices you will never get!

Se
Review №52

Ali is a scam artist.I never gave him the ok to start work.Now he wants 3000 dollars or to sale it to him.A year later he just returned my car not working..please stay away from here.

We
Review №53

I have had several repairs done there, they are courteous and respectful and knowledgeable. I will continue to go there, it is nice to know there is a place in Las Vegas that has this kind of integrity.! !! 10⭐🌟🌟🌟🌟🌟🌟🌟🌟🌟👍👍👍👌✊☝

De
Review №54

Poor customer service and poor mechanic service will never take another vehicle there or refer anyone to this shop

ST
Review №55

Not your average mechanic, they offer great pricing. Couldnt be happier with the level of customer service they have provided. Needed a new engine they really took care of me.

Mo
Review №56

Honesty and integrity. I recommend this place to everyone . Great prices you will never get .

Li
Review №57

My car broke down last week. By 5he time I got it towed to United they were closing up. They stayed open until my car arrived. Everyone was very friendly and helpful. I recommend them to anyone with car problems. Thank you United.

Mo
Review №58

Great service and prices! I have a bmw and for a oil change I paid $57 every other place cost $100 or above!

Ja
Review №59

Multiple times I went in with one issue and came out with other issues I suspected foul play but realized it when a leaking appeared from my oil gasket turned out my 3 of my bolts were loosened and a small hole was made to my windshield cleaner reserve be careful with these people they will create issues with your vehicle where they can to have returning customers

Dr
Review №60

Great people and prices, I will return for all needs

Be
Review №61

Great people good prices professional work

Es
Review №62

Ok! SERIOUSLY! i normally ALWAYS go to Cadillac Dealership for my Car maitnance & pil changes... today i NEEDED one BAD! ( been soooo busy i havent had time & enough was enough! i needed to find a place!) I Prayed to God to put me at the right Place either because they Needed my business ( since i like supporting small businesses & Dreamers) or becuase they were good & take care of my Car without ripping me off just because im girl and drive a Cadillac... IM HONESTLY VERY impressed with their honesty, humbleness, AFFORDABILITY and Service.... The more i sat waiting for my car ( which u dont have to wait.. owner will drive you to your home or work and drop off ur car back to you when done) They FINANCE AT 0% INTREST! to make sure ur car gets what it needs even if u Dont have the cash... and FIRST 5 customers EVERY DAY can get oil changes for 5.99! Their prices are truly crazy good for Quality SERVICE! VERY PLEASED and will return amd tell all i love about it!

Ja
Review №63

Fast oil change no appointment needed.

Co
Review №64

Very friendly service and great prices!

Ni
Review №65

Friendly and fast services, felt at home would recommend to family and friends.

Ju
Review №66

They fix the problem and work it out great management and mechanics

an
Review №67

I was very happy with my experience at United Auto Care. Ali was a pleasure to work with and they resolved my problem for a fair price. I would recommend them to anyone looking for an honest auto mechanic.

To
Review №68

Happy people, great service, trustworthy mechanics. A rarity!! Do come here!!

Ra
Review №69

Great service and great customer service.

Br
Review №70

Avoid to buy any car from them and Usave

Ja
Review №71

This place is terrible.

Ja
Review №72

Great service, prompt and reliable

sa
Review №73

Good service 👍

Ca
Review №74

Professional service. Very trustful.

Information
17 Photos
74 Comments
4.1 Rating
  • Address:3540 E Tropicana Ave Suite #400, Las Vegas, NV 89121, United States
  • Site:http://unitedautocarecenter.com/
  • Phone:+1 702-444-4468
Categories
  • Auto repair shop
  • Auto machine shop
  • Diesel engine repair service
  • Mechanic
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • LGBTQ friendly:Yes
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