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Auto Xperts
564 E Silverado Ranch Blvd Suite#104, Las Vegas, NV 89183, United States
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Auto Xperts
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Be
Review №1

I had a good experience with this shop. They are very straight forward about what is wrong without making stuff up or charging you for repairs that you dont need. This is especially easy to do with brakes.As mentioned in other reviews, the repairs can take longer than the quoted time, but in my opinion getting it fixed correctly and honestly is worth more than having to bring it back if it is done quickly and incorrectly. I am very pleased with my experience.

Al
Review №2

Hands down the best shop in vegas! Good prices and friendly staff!

Pe
Review №3

No one stops at the stop signs on either side of the crosswalk to get from the parking lot across the lanes to go into the store. Be very careful please. Good prices on popsicles. Very clean. Friendly and knowledgeable staff, also.

Vi
Review №4

I’ve worked with Jeremy for several big repairs and I never once felt like he took advantage, he runs his shop with integrity which is rare :) Mariah is awesome too, she helped me out a lot!

Ma
Review №5

Excellent customer service. Jeremy and Mariah were incredibly helpful. Greatly appreciated!

Ma
Review №6

I went with this shop as someone whos shop has permanently closed. They were close in distance. Nice people but terrible service. They sent pictures of my ball joints and replaced the control arms. Not the ball joints!!So I brought it back and they did the work they should have done the first time!! Today I opened the hood and found a zip tied rag by my cold air induction!! Real quality 👌wonder if they did anything properly 1300 dollars later!!! Hundred thousand mile check up and only 95 on the odometer!!!!SCAM ARTIST!!!!I will pay a lawyer!!!!LAWYER, SOON!!!

Sh
Review №7

Very pleasant. The staff did the work when they said they would and for the quoted price. I will probably use them again.

Ni
Review №8

The staff is very friendly and they are up front on any repairs. Mariah is soo nice. The only ding I have is that it took longer to repair than they estimated (not horrible) and one item I asked to fix was skipped, but it was minor and I didnt state it when I first dropped off the car. I will definitely use them again and can confidently recommend them to all I know. Great job guys!

Kr
Review №9

My car was making a funny sound when breaking. I came in on a Tuesday about 45 min before they closed. Mariah was friendly and explained there was an internet outage and it was almost closing time so they would not have time for me to have my car looked at as a walk in that night. I left my car with them and spoke with Mariah a few times on Wednesday. They got my car on a lift Thursday assessed my issues and ordered the needed parts. By Friday they had the work completed. Mariah and Jeremy were incredible friendly, communicative and had phenomenal customer service! They gave me an estimate for additional work that will need to be taken care of in the future. I would highly recommend, and will go back when I need more work. They were honest, trustworthy and fairly priced.

Ju
Review №10

Very attentive. Best to have appt. Jeremy is the best!

Lo
Review №11

Just got my first oil change here. Was greatly impressed. The manager was very very knowledgeable and so very nice.Very clean and friendly place. Highly recommend.

Ga
Review №12

Fast service, quality work, no hidden fees. Highly recommend!!

Ph
Review №13

Jeremy at Auto Xperts is great. They really try to give you the best customer service. They do get very busy but that is something that you should expect from a really good business.

Le
Review №14

I had a decent experience prior with this shop, so didnt read other reviews. (A lot of the five stars here are short with faceless profiles....just saying). Had I read the reviews I wouldve realized just how unoriginal I was being. My complaints about them not even setting up their voicemail originated in 2019. Two full years later, still not set up. Not that it matters,. They arent going to return your call anyway. Complaints about blown time tables, they go back even further. And no they dont care that its fully a week later and your car is still not done. Wait theres more. Ordered the wrong part. That seems to be a recurring issue as well. So after a week my AC still isnt fixed, the compressor they ordered was the wrong one. When I go get it to take it elsewhere, the check engine light is on (it wasnt before). Its making a squeaking noise that it hadnt made before. And the AC that took forever to get cold (like 15 min) when I took it in, doesnt get cold at all now. My current income is derived from rideshare. So not only was I out of a car for a week, I still cant work because no AC in Vegas is impossible. My favorite part though is hk unapologetic they are about it. The owner wasnt in the day I picked it up. I asked the receptionist to have him call me. Nothing. I left a similarly worded review on that other site. Nada. Im going to take it back and make them fix that damn squeak though ....oh wait, can we also talk about the false advertising? Free shuttle service ?!? What a joke. Open until 6:00pm? Not even close!

S
Review №15

My husband and I both bring our cars here. Jeremy is great. Its not always easy finding someone you can trust with your car. Highly recommend.

Jo
Review №16

Auto xperts fixed my ac a few days ago. Jeremey and the technicians here are the best in the las vegas valley. Clean and welcoming atmosphere with knowledgable and proffessional staff.

Mi
Review №17

First time to take my car here. Was a positive experience. Both Mariah and Jeremy were both professional and easy to communicate with. After doing the analysis on my car Jeremy called to let me know what the problem was, the cost, and when the car would be ready. When the car was ready Jeremy called to let be know. No surprise when I went to check out.

Mi
Review №18

Very professional, and reasonably priced. Jeremy is the best and is very helpful. For a woman who does not want to be screwed this is the place to go! 😀

Br
Review №19

Great service! Mariah was super friendly and professional. It took a little longer than to get my car back than I expected but that was due to dealership dropping the ball on getting a part I needed. But overall a great experience.

Jo
Review №20

Great shop! Solid work, reliable, pro-active, and communicative from start to finish. I’ve worked with Jeremy (service manager) and Mike (Master Tech) on multiple occasions to get my truck back on the road, and without fail, they’ve delivered every single time. As far as local auto repair shops go, these guys are a diamond in the rough. Highly recommended!

Ge
Review №21

JERMINE was very professional and explain what was going on in terms I could understand.

Da
Review №22

I came to Auto Xperts because my Mercedes had the check engine light come on.Jeremy did some diagnostics and was able to tell me what the issue was in depth. He was upfront and honest about what needed to be done and whether they would be the best to work on it (since it’s a European car). I highly recommend coming here if you value great customer service and personable honesty.

La
Review №23

Professional, Great Prices, Great Work.!!!..Honest assessment on my brakes without trying to push unnecessary add ons. I’ll be back for all my car needs Will definitely recommend to friends and family

Mi
Review №24

Had high expectations due to the great reviews to this place but I was highly mistaken and these reviews are obviously from relatives of the workers. I took the car in Saturday but Jeremy had me schedule to bring it back in on Tuesday at 8:30am. Understandable.Tuesday 8:30am comes around and we were told the inspection will take 1-2 hours by the lady Mariah. No Problem. 4pm comes around and nothing, not even an update saying what was talking so long, and to make matters worse they wouldnt answer our call either.Now, because its getting close to their closing time. It was obvious that the car was not going to be worked on and it would have to stay over night. Which I could not have. We went down to go recieve the car and they were trying to argue with us about getting the car back? Are you kidding me? Ontop of lying to us saying it would take 1-2 hours, 8 hours later without hearing anything from them, let alone not answering our phone calls and then they want to fight with us over getting our property back? Very unprofessional, I will not be back. Auto Xperts are frauds.

Ma
Review №25

Called in earlier this afternoon to see how much it would cost for a full fluid flush on my vehicle. (Basic fluids, oil change, coolant, etc;) A lady answered the phone, she got the year, make and model of my vehicle and stated she or someone else will call me back in 5 minutes (don’t know why). I NEVER got a call back at all!! I guess these guys don’t care about making money or gaining a new persons business at all. Went to jiffy lube and got everything taken care of quick! Will never look into Auto Xperts for my vehicle ever.To the manager, you need a more knowledgeable person who answers the phone. I shouldn’t have to wait for a call back to know how much an oil change would cost.

am
Review №26

I have used them many times and love the service.

Al
Review №27

Things that I value most in life are honesty and professionalism. I believe their service have both - they will repair for you only what is needed. If you want to have a fair and affordable service, I will definitely recommend you Auto Xperts!

Br
Review №28

Auto Xperts exceeded my expectations this last visit. Went for an Oil Change and chatted with Jeremy, the service manager. He went beyond the oil change and helped with another issue I was having with my vehicle. Very personable and assured the hard workers at his shop are about integrity and will always be honest about what they find with your vehicle. Will definitely be back with futures services on my car. Thanks again Jeremy!

Ma
Review №29

I had an appointment at 10 am today. I thought everything was fine until they couldnt provide the shuttle service that is prominently advertised to bring me back to the shop - forcing me to walk about a mile with traffic whizzing by - and then they told me (30 minutes before they closed for the day) that they hadnt even started on the repairs yet. I will never use this company for ANY repairs on ANY of my familys vehicles. Outrageous.

El
Review №30

Honest people with great customer service. Will definitely use going forward with any auto related issues. Jeremy, the young lady in the office, and the mechanic who inspected my car were all friendly and genuine.

Ga
Review №31

I wasn’t going to leave a negative review but since my truck is still leaking oil I feel I have no choice. I used these guys before when my truck was hesitating and almost stalling out. Brought my truck in at 8am and took it home at 4:30pm only to have the same problem. Took it back the next day and took 3 more hours to get the air sensor replaced. That was the problem the entire time.This weekend took it back for rear main seal to be replaced, again all day Friday but not finished, I had to go back Saturday and finally it was done at 2pm thankfully because they close at 3pm.Now the truck is in my driveway and guess what? Oil is still dripping from the rear main seal.No way can I take my truck back there. Two full days and still leaking oil.

Ch
Review №32

Its been difficult finding a trusted mechanic since I moved here from another state. The guys here are professional and friendly. I brought my car in for a simple oil change and was happy to see that it was less expensive compared to other places Ive brought it to over the years. They also pointed out a couple issues with the car that I was already aware of because other mechanics pointed them out to me before. Best part is, Auto Xperts quote to fix these issues was lower compared to those other mechanics. Ill be having that work done by them once my wife and I finish moving into our new home.

ri
Review №33

Excellent place to get honest mechanical work on your vehicle. Great customer service by the staff

Ma
Review №34

These guys are great. Took longer than expected to repair but very happy with the work that was done.

al
Review №35

Took my car in to fix my driver side window. First off i had the passanger side fixed at another place a few years back same issue. nearly 140 dollars cheaper then the other place. Second friendly staff got it done quick. Third they tightend up everything on the door even the rubbed seals that were loose. Never asked them to. Good shop will use again and will recommend to others!

Sh
Review №36

These guys are the best! I don’t know much about cars, but Jeremy didn’t make me feel stupid, he just helped me fix the problem. They didn’t try to take advantage of my ignorance by up selling me services my car didn’t need. They stuck to the facts and were extremely honest. These guys even fixed an error left behind by Purrfect Auto that caused my car to shut off while driving. My car runs perfectly fine now! Auto Xperts is officially my new car place! Thanks guys! I will be recommending this location to all my friends.

ta
Review №37

Jeremy diagnosed my vehicle when I arrived not being like other repair facilities that I have gone to, that have you drop your car off then notify you if they remember to about your vehicle. Not only did his guys fix my vehicle for what it was brought in for but discovered something else was damaged on my car and fixed it. Whereas other facilities that I have dealt with would find something else and not fix it. My car runs perfectly! Thank you guys.

Am
Review №38

The women that works in the front is excellent ...I felt her vibe!

sh
Review №39

Will definitely go back and recommend to family and friends!Jeremy was great!

an
Review №40

These guys are good! They diagnosed an electrical issue with my 2007 suburban and took care of it and got us home safely. Jeremy kept the line of communication open and he’s very knowledgeable. Definitely recommended these guys.

yo
Review №41

Eeek, my radiator went out of course untimely and unexpected before Thanksgiving. They were great to get me in right away, full diagnostic, explained the repair and got my car back in 36 hours. Just in time to say thanks on the week of gratitude.

Ke
Review №42

Went here for an oil change and had a good experience, so when my battery died and I was told I needed a new alternator, too, I came back to these guys for a second opinion. Turns out, I only needed a battery afterall. So nice to be so well taken care of. Ill gladly come back and give these guys my business any time. Highly recommend.

Ni
Review №43

Great customer service. They stayed after closing to help fix my radiator so i can come back home to long beach. they are very friendly and they are willing to help. The price is great and they will help you with any of your car problems.

Ch
Review №44

Great customer service and excellent prices

El
Review №45

The gentleman working inside was very professional and helpful the reason for my low rating is I took my SUV in, the mechanic looked at it for 30-40 minutes, took it for a test drive 3 times I went with him twice he said he couldn’t find what was wrong with it and that he suggests I don’t drive with my hand on gear stick when He asked me if I do I told him I DO NOT drive with my hand on the gear stick, and Mechanic Tech told me he couldn’t find what was wrong with my SUV and told me if anything happens call them, well the next day (it was a Sunday evening) my SUV didn’t start at all so Monday morning I called SUN Auto scheduled a service within 15 minutes SUN Auto found out my SUV needed a new Alternator, Fuel Pump and Battery was fried...I don’t know why the Tech at Auto Xperts kept telling me he couldn’t find anything wrong with my SUV though

Br
Review №46

Always pleased with the work done here, super awesome place.

Om
Review №47

I was shocked how the honest service I got from Sultan & Jeremy & Mike . I’ve been to other mechanic shops but this place is great. For example, when I asked about my car repair They gave me a full detailed explanation of what I needed. This place is honest and not like other mechanic shops were they rip you off by telling you things that you don’t need replacing. Highly recommend shop for everything and I gotta tell you this their prices are very competitive and they stand behind their job. Thank you all

Co
Review №48

Jeremy treated me real good & did a full inspection on my car. My bill wasnt to high priced & recommended a couple other Auto shops for more work needing done. Great business!!

Ko
Review №49

These guys are GREAT. When your looking for HONEST work, family owned, and a shop with INTEGRITY, youve found it! I came down from Santa Barbara and couldnt have felt more secure with these guys. Well worth it!

Ka
Review №50

My AC started blowing warm and cold air. Even when on full blast it was not getting cold enough. Took it over to the guys here. Jeremy was very nice, and you can just tell an honest individual. He gave me a quote for a new compressor with labor.. and their prices are I’m sure a lot better than most. The labor price alone was extremely reasonable. I drop my car off and within hours it was done. 4 hours total. Brand new compressor. Turned my car on, it’s 104 outside. My AC got cold within a Second. WOW. Very impressed, that it warranted me to do a review as soon as I got home. I literally just got my car back right now, and I’m really happy with the results. Jeremy you’re awesome.

No
Review №51

Great service! Loved this place compared to some others Ive gone to.

be
Review №52

Amazing job, amazing people. I wont go anywhere else. Highly recommended.

Ha
Review №53

Awesome work done on my truck.Mr. Jeremy Brumbaugh / AutoXperts Service Manager was very professional in every aspects.Also thanks for taking care of my car issue so quick.

Co
Review №54

First impression lasts. Very professional and knowledge on auto issues with an honest and reasonable appraisal on labor and parts. Will definitely recommend this shop and will do business with them again in the future.

Vi
Review №55

Great Customer service ! Great follow up .Definitely recommend for any automotive repairs.

De
Review №56

I went here a couple of weeks ago just for an oil change .They were very professional and left me with a very good impression.I now need to have some work done on my car and based on my first impression I am bringing my car in tomorrow to be checked..I hear only good things about this shopso they must be doing sonething right !

La
Review №57

Some of the best work and customer service I’ve experienced. Love the fact that their work comes with a year warranty. Got my 02 sensor fixed when everyone said it was a catalytic converter. This was the only place that knew what was exactly wrong. Received my car back within 2 days (they were busy) .

De
Review №58

Amazing service, friendly and professional! The techs are always on time with affordable prices. It makes it so easy having the car servicing with these people! Highly recommend him!

Be
Review №59

It is 115 outside and the a/c went out in my truck.They got me out the next day with a great price.I called around and had got some quotes, but stopped by here because it is close to my house. I got a good/honest vibe and they said they would check run the diagnostic. The price was less than what I was quoted at other shops and the a/c runs cold.

Ro
Review №60

I had a low tire pressure indication on my dashboard and took it into Auto Experts. I talked to Jeremy, who is the manager and he checked all 4 tires, inflated them and told me which tire was low. When I offered to pay,, he said it was free of charge. Jeremy was Professional with a Positive Attitude. I recommend Auto Experts!

Ma
Review №61

Quick, friendly, affordable and honest, what more could you ask from a car shop?

Pa
Review №62

They were very friendly, straight up with me . Told me what was wrong. They showed me the bad part an left it up to me to make the call . Id definitely go back with any other problems in future

Li
Review №63

Best experience EVER!! Found company in neighborhood magazine and was drawn to it...was NOT disappointed!!! Feels like a trusted friend. Recommend these guys for all ur car needs.

Ja
Review №64

I dealt with Jeremy for my 2012 Chevy Malibu. Each time service was efficient & knowledgeable! Even decided to go here for my engine replacement and he found me a great priced replacement engine with great customer service even while i was out of town, during some time after my car 🚗 was towed there for repairs. My car still runs great with The engine replacement. I’m an Lyft/uber Driver And they even make sure they keep me up to date with what i actually need; NOT EXCESSIVE UNNECESSARY REPAIRS LIKE MEINEKE where i NO LONGER GO ANYMORE. Thanks again, definitely recommend because Vegas can be tricky tricky with car repairs.

Ra
Review №65

Love that place. highly recommended ! - I always tell my friends and strangers - if you need to fix a car-- this is the place! Thanks Mike for taking care of my VW Passat .See you guys next time.Rafal, Henderson NV

Li
Review №66

Needed an oil change, I looked it up on Yelp and came accross Auto Xperts. They have a good review so I went to have an oil change. Service was great, the manager, Jeremy was owesome. Might come back for my next service.

Ra
Review №67

I had a great experience at Auto XPerts. Jeremy took a look at my car for free when most places were charging $50-$100 diagnostic fee. He took me in the back and explained everything to me. I usually feel like I get taken advantage by every mechanic, but Auto Xperts walked me through everything and didnt take advantage of me when the easily could have. I would definitely recommend this place.

Mi
Review №68

They do a really good job at prices below dealers and are very professional. Solid shop.

ch
Review №69

Completely honest about their prices, and do an amazing job getting the service done well, and quickly. I called 4 other local competitors, as well as the dealership and they are always the most consistent to match the lowest prices.

An
Review №70

I brought my car in needing an alignment. Auto Xperts informed me that there was 2-bent control arms and that I needed an entire steering column for $3700+ labor. I brought it to another service center where they informed me that nothing was bent and that all I needed was an alignment service. The other service center fixed my problem beautifully for $89.

Ar
Review №71

Payed more than $1600 to repair AC in mu Toyota Prius. It worked couple of weeks but then it burned new ac compressor. Payed $1000 more to find out that the wiring was faulty.If you dont know how to repair Toyota prius dont do it!The owner is irresposible and he wasted my time. If he tells you that you can pick up your car the same day, DONT trust him.Total waste of money, very unprofessional, and will damage your car more.

KE
Review №72

I could write a long one filling you all in on how great this shop is but you get the point. From the owner down the best. I refuse to let anyone else touch my car. The most humble shop owner ive ever met. Thanks Jeremy and techs for keeping my baby up.... see you in a few thousand!

Ti
Review №73

Awesome service and quality work.

Th
Review №74

Took my 1999 Toyota Avalon XLS to get inspected. Jeremy and his team were very professional and honest. They noticed some leakage under my car and let me personally see the leakage and informed me of how I could fix the leakage and how it affects my car. You can ask them any questions and they will answer you. Highly recommend them for your car repair needs!

Ro
Review №75

Very friendly and helpful staff. Make an appointment 1st as can get full. Free can of soda to every customer.

Jo
Review №76

Great service and friendly staff. They don’t overcharge for their work, and are very honest. Will be back to get my car serviced/repaired anytime.

Hi
Review №77

Nice and friendly people,Great job and good price i like this place

Mi
Review №78

Very friendly staff - Communication is very good on the cost of repairs prior to doing anything. Would refer family and friends to this group of automotive guys.

My
Review №79

Unfortunately I was diagnosed wrong and quoted way highly. The people are really nice here thou and this is the only bad experience thou. But I found out what was really wrong (and was shocked utterly) and fixed it for 100 bucks. When they said otherwise like a book of stuff and add almost 400(they wanted almost500) to how much it really costed me 100 :(

Ve
Review №80

This place is great. Staff is super nice and they were quick with my oil change. Very upfront and honest. Will be going to them for my brakes. Awesome Groupon find, glad I found them .

Mu
Review №81

Great workshop. I was helped by Seth and he has a lot of knowledge about the mechanical problems. He completed my required work within the time frame alotted. Also I would like to thank the owner who was kind enough to give me the best discounted price. Thank you! Would definitely recommend this place to my friends!

Do
Review №82

Seth helped me out with my Ford escape. Great bunch of folks. Did a great job with the oil change and full inspection. Even gave me a deal for having the materials (oil, filter, etc.). Honest and quick.

Tr
Review №83

It was a great place. Seth very helpful and respectful I would recommend this place to anybody. They were very quick and a reasonable price. Just go talk to Seth

so
Review №84

The only place i take my 9 year old car for repairs. these guys are honest and dont push unnecessary fixes. highly recommended.

an
Review №85

Great customer service. Didnt wait long for a oil change.

Sh
Review №86

A great place for automotive maintenance.

Hi
Review №87

Go to this shop for anything from major issues to minor issues very friendly & honest gentlemen

Ri
Review №88

These people go above and way beyond to treat there customers fairly. I have had three different experiences with the guys and everyone of those left no doubt in my mind where i`ll take my vehicles for outstanding service! Thanks again to the guys at Auto experts. R.S.

Ca
Review №89

My vehicle was is major disrepair and they requested that I take it in the dealership since it was still under warranty. It was out of my radius when my vehicle was towed. They showed me what the problem was and guided me on who to call to rectify it to no cost to me. My dealership did not afix the oil tray back on the bottom of the car. That drained all the oil and damaged the engine. They explained everything to me and gave me copies of the data that they gathered. They are what 5 star service looks like.

Al
Review №90

Great serviceVery professional and helpful.

Ch
Review №91

This shop has a very professional, accommodating and understanding attitude towards customers. Special kudos to Jeremy who has helped me a lot with my car woes.

D
Review №92

Worked a couple of times on elect prob. Fix my old car. I did need to get a new battery after. They were really nice and worked till they found out the problem. I will always use this mechanic. 2005 Kia

Le
Review №93

Best shop ever. Ask for Brian. Say Lee sent ya. He works on my 81 Triumph TR-8 and does a great job

Da
Review №94

First time and it was a good experience other than delay in obtaining a new oil filter.

fe
Review №95

Honest and professional work! After 6 repair shops tried to take advantage of my auto situation, Brian was so professional and a simple breath of fresh air to a reliable.

Br
Review №96

The only place I recommend and all the city to anybody that asked me about car repair. Excellent customer service, nice mechanics and amazing prices!!!

Su
Review №97

Great place for car service and repair. Leo is the man, he will not recommend a repair your car does not need. Honest, fair and fast.

Ry
Review №98

Great service

To
Review №99

An amazing store an amazing mechanics thanks guys for fixing my light

Em
Review №100

Did a horrible job on my brakes 6 months and Im already changing them and they squeaked all the time. If you do ride share dont take your car there waste of money. Spent $400 for poor service no stars this guys suck

Information
21 Photos
100 Comments
4.5 Rating
  • Address:564 E Silverado Ranch Blvd Suite#104, Las Vegas, NV 89183, United States
  • Site:https://autoxpertslv.net/
  • Phone:+1 702-263-7250
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–3PM
Highlights
  • Veteran-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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