We spent thousands of dollars at mechanics in town trying to make our Ford Transit HD 350 A/C run as cool as possible. Unfortunately these vehicles are not designed to keep a cool temperature especially in the Las Vegas heat with passengers in the vehicle.We called Auto Air & More after being recommended by The Car & Truck Guys (another honest and fair auto shop on Charleston). These guys were able to add a second condenser to our vehicle and now it is cooler than ever before and all of our guests are now comfortable, even when its 115 degrees and the vehicle is filled with passengers.This shop is #1 in our book and we recommend them highly to everyone!Thank you for helping our business!
These guys were so helpful and were able to fix my AC even though they had no appointments available that day and even helped me out by pointing out my battery which was about to give out. You guys were right on the money and saved me a lot of trouble! Thank you!
AC failed. Welcome to LV summer. Older car for fun driving. Super great service, very honest. They do have a diagnostic fee, $150, on all services, but though was worth it as I know exactly what needs to be fixed. Very communicative, and all well explained.
These guys have helped me out countless amount of times. They even work with me to figure out what was wrong with my AC and get it fixed properly. I even got the little dial for my fan speeds fixed lol. If you have any AC issues strongly consider checking them out.
Knowledge & Integrity are their cornerstones. Beyond anything else, they are the A/C Kings of LV.They do free initial A/C assessments in front & people line up like its In-N-Out Burger. They have repaired and/or assisted with three of our vehicles AC units to include a Class A RV. Very thorough, knowledgeable & great follow-up. Deep parts inventory. If they dont have it (or cant get it) or rebuild it, no one can. A little pricey at times, but you get what you pay for. In the end, they have saved us a ton in recurring repair costs or by providing unselfish guidance for simple fixes.Mark is Boy Genius and nothing fazes him in terms of complexity or answering questions; even-tempered & always helpful. David is also very knowledgeable with a great caring & helpful attitude. Tom is the owner and a bit more reserved, but equally helpful & highly experienced.You WILL NOT find a better A/C shop in LV. Highly Recommend.
We live in our motorhome and have been traveling the southwest for the last month. We finished a trail ride and our AC line broke. We called them and they could get us in the same day and work was completed in under 2 hours. We couldn’t ask for better service!! We are so happy. They were fast, professional and fairly priced. We high recommend them to anyone in need of AC repairs. Our AC is the coldest it’s ever been!!!
Great place to get your auto ac repair parts. Called, got estimate & replacement part all in a timely fashion. No complaints. Have used them for my auto repair business multiple times. Thanks guys!!
The a/c compressor on my 2012 Nissan Rogue failed while on a Vegas vacation, and I had to have it replaced. Tom, Mark, and David were very knowledgeable and helpful, and even managed to get my car into the shop on an emergency basis, because I was leaving town the next morning. My a/c is blowing cold again thanks to the guys at Auto Air & More, and I would highly recommend them to anyone in the same situation!
Excelente customer service, very fair pricing. Good quality of work....very knowledgeable.
Honest and efficient, restored my old Dakotas a/c to like new without trying to upsell to an expensive new freon conversion.
Called for a quote advised by a lady that a mechanic would call back. No return call so I took my car to Zip Zapp. They were awesome
They quoted me $2600 to replace the evaporator coil in my car and another shop did it for less than $900. I had 4 different quotes and they were the highest.
They did a outstanding job on my motorhome infact I had to it down on way home.
Mark was so helpful and knowledgeable I will always refer people to him and as a buisness owner myself those are hard to find employees.
Must have been to high to remember this spot. Lol
Went in for a suspected leak in AC system as I smelled an odor. Tom personally inspected my system and recommended a simple and reasonably-priced top-off without trying to sell me, let alone pressure me, on anything else. He is very knowledgeable yet took the time to explain everything plainly. Will definitely consider them for my next car service or repair.
They were awesome! I was in town for only a few days and they got my car in and out so fast. No waiting for parts. Dropped off at 3pm done the next morning.
These guys know there stuff ac experts. Two other mechanics didnt know what to do.these guys did.go here they are awsum
They always have what I need
They fixed my car twice, its perfect. No return problems, very nice staff and caring. Its hard to find genuine mechanics. This place is affordable and treats you like family.Chiquita,👍👍
Took my car here recently. Service was great, timely, and they didn’t try to push a service on me that I know I need but couldn’t afford. When I get the money, I’ll return. They did just what I wanted. They serviced my a/c last year too, and I was cool all summer. Try them, you’ll like them.
This is the best place to take your car for air conditioning work. From the receptionist to the owner, Tom and his team Ive had the pleasure to work with, Mark and David, you wont find a more knowledgeable group. R12 systems are no problems for this company. I highly recommend this company.
Went to at least four other shops and spent over $2500 only to have the same issue, no a/c after a couple of days of being serviced. Brought my truck here and issue resolved very fast. Heck, they even gave me a ride home so I didnt have to sit around and wait. Its been a few days and I still have cold air! 😃
Went there for diagnosis, was told exactly whats wrong with ac !!!
Always fair, friendly and efficient. Wouldnt trust anyone else with our vehicles.
Awesome shop for Any air con issues. They even shuttled me home. They also do custom work (sign of a professional shop). Work guaranteed for 1 year.
I have gone to wheel works off of blue diamond....sadly to say, we will not be going back to them even though they are extremely close to me (read more to learn why).To get our air conditioning replaced we were recommended to Auto Air and More (definitely farther away but I dont even care). I have taken two cars there because I am tired of trying to find a good honest shop. Id much rather take a longer commute to get the jobs done the right way. Let me tell you that these folks play by the rules. Theyre honest and straight up. It feels amazing to take your car in and to know youre going to get an honest diagnosis and quote. They communicate well and appreciate my business.Heres our journey (multiple visits - read through - its worth it to find a trusted shop).Visit 1:We started with fixing the air conditioning on our 01 Toyota Camry. It was summer of 2020 and our AC was blowing hot air (its been blowing hot air for years). We did a couple of recharges but that was useless after a week(ish). The way Auto Air quotes is amazingly unique. They give you the best case scenario because they dont want to over quote something (because they will quote you at what they know needs to be replaced and will not try to replace anything that doesnt need to be replaced). Very simple concept, this needs to get replaced for sure so that will cost with labor and diagnosis x amount. But, we will call you if we find anything else that needs to be replaced in the event that we do find something that needs to get replaced. So, they did call to fix something else that did increase the price, and I accepted because we needed that fix (at this point I wasnt 100% positive that the increase was actually necessary because I didnt understand the type of business people they are at Auto Air). Well that AC is still running like a champ and Im pretty sure that it will for years to come.Visit 2:We were driving our 06 Toyota Sienna more because it had AC, but awkwardly the same thing happened and it started blowing hot air (weird timing)! Anyways, we took the van in to get that fixed too. Quote was higher than the Camry, but the first quote was the right quote. No drama, no nothing. Just got the job done hassle free.Visit 3:Check engine light that has been on for quite some time on our 01 Camry. They quoted knowing that there may be additional work that might need to get done. But they said lets start with this, drive it for awhile, and if the check engine light comes back on come back and you wont have to pay another diagnosis fee because its already paid. Fair enough, I like that idea, lets run it.Visit 4:Check engine light did come back on so I went to Auto Zone to use their OBD Reader for free and got 7 emissions errors. I purchashed a new fuse and a gas cap, but that unfortunately did not work. So, I took the camry back in which was a smaller $400 visit.Visit 5:Oh no ... Check engine light again!? This time I waited for more than a month just to calm the spending down a bit.When I went there, I explained that the check engine light was on, but for some reason, it turned off. I checked the OBD reader and it did run some emissions errors (it was originally 7 emissions errors that went down to 3).Because it was near closing the smog guy that works in the parking lot was there (they refer business to each other), and they confirmed that my car should be good to go if it turned off...so we ran a $22 smog and Boom! I am good to go! I expect to pay at least $400, but their honesty is real. From 5 visits we are under $5,000 and we absolutely have some great results.Wheel Works resultsMy father in law got his brakes done (the 06 van) at wheel works for $5,000...rack and pinion.... And this and that.....Cmon......just stop...We got two full AC repairs and 7 emissions codes and a smog all for under $5,000. These guys understand that if they do the right thing they will have retuning business. Thank you Auto Air & More team. Much love being sent your way!**All repairs were around 4 hours from start to finish.
Hoses and compressor still working several years later. These guys do pretty good work. Won’t complain too much. A knob in the hand rather than on the panel or floor of truck... is worth two in the bush.. I did you a solid despite it all thank you
Great shop with highly competent mechanics. Replaced ac compressor and timing belt on 2001 Honda CRV. Not cheap, but significantly less than dealer estimates. Highly recommended.
They were so helpful. They fixed my AC really fast, same day and they prices were really fair.
Great a/c
Professional and honest repair shop! I highly recommend them
AA&M did a complete replacement of a/c system on my 86 Olds Cutlass.Tom worked with me on the price they did an (almost) factory type install which probably cools better than when it was new they had to remake new compressor & suction lines Id recommend AA&M to ANYONE that wants their a/c done right,& if/when I need service on my newer vehicle Ill only go there,the guys are upfront,honest,& are excellent at correcting other local shops hack jobs,1st.class all the way!
Bottom line up front--awesome service from the front desk to the back shop. Reasonable prices and honest work.AC had stopped working on my 09 Jetta so brought it in. Diagnostic recommended replacement of full system (condenser and compressor). I decided that I would like to try the repair myself so Mark let me know that he would be able to get me a good price on the parts. He had everything available the next day at a price that was well under what the chain auto parts stores were charging. I had never done this type of maintenance before, so had plenty of questions which Mark answered over the next couple days in person, by phone, and email. Got everything installed, and when I took it back in to get the system charged they discovered the new compressor wasnt working. I took it home, did some additional troubleshooting, and everything was fine leading to the compressor. Brought it back to the shop and they were able to determine the new compressor was faulty. Mark told me this happens on occasion and that hed warranty it out, so I took the part off, got the new one the next day, and after getting the system charged once more everything was working.Despite the disappointment of the faulty part, Mark and his team went out of there way to schedule me multiple times, and got the new part really quickly. I ended up visiting the shop several times over the course of 2 weeks and had nothing but positive experiences. While I hope I never need to go back...Id be happy knowing where if needed.
Super great staff esp mark everyone knowledgeable fast and friendly i wont take my car anywhere else! best of all I have icy ac now, first time in 14yrs.
Super helpful staff!
Very knowledgeable and friendly staff. They were upfront with their pricing, with no surprises on the invoice. I have a vehicle that uses r1234y, and they are the only repair shop, except for dealerships, in Las Vegas.The service advisor, Tom, walked out to my car with me and did the estimate there at my car. Made me more comfortable and less suspicous than had they taken the car around to their shop and then brought me the estimate. Also, Tom took the time to explain what he was seeing, answer my questions and to make sure I understood.Bonus points for exceptional service after the sale. I had to go back because of an issue and they handled it very professionally.
David really took care of us and we owe him a big thank you. Our car had broken down while we were on vacation and AAA towed us to this place. Even though they were extremely busy, they managed to squeeze in our repair and get us back on the road. I highly recommend this place, and would definitely use them again if I lived nearby.
Very professional and knowledgeable
I purchased a used vehicle from Planet Nissan and it needed air conditioning (the vehicle was made without air conditioning). The dealer told me that in their experience, Auto Air & More was the best and they got a quote for the whole system at $3200, which was a great price.When I dropped the car off, the parts were ordered and it was discovered that my vehicle was a late model year production vehicle and the air conditioning setup/build actually changed.This change required more parts, electrical system modifications etc and Mark told me that the vehicle would take a little longer, due to additional parts being ordered etc, but he didnt change the price, which I thought was awesome.When I picked up the car, it was completely outfitted with a new air conditioner, and you wouldnt know the vehicle was initially made without air conditioning.Thank you for a great job!
Very kind and informative staff
I advised him that I already had to fix the piece that they were trying to sell me anyways. I try to advise them that I already been working on the AC and just need the wiring done for me. They said they refuse to do that Rob wrong even though they didn’t even check to see if I even needed that piece they were just assuming.
A great place to have your car fixed
Air went out in the parking lot of Mirage. Called a buddy in Vegas for recommendation and he gave me this place. They replaced my compressor and I was up and going in 3 hours on Friday afternoon. AC is still going as strong as new. Highly recommend these guys. Owner does the quotes and oversees the work himself. Turns out he teaches many other repair shops in the area how to fix AC units as well. Theyve been in business for years and are also the shop the hotels recommend. Thanks much!
Had trouble with my air conditioner in my truck after travelling from Oklahoma. Called for help and Jesse was able to squeeze me in and fix it so I could make it back home. I appreciated them taking me in when they were so busy, and the price for the repair was extremely reasonable! So thankful to find an honest shop that didnt take advantage of me being female and from out of town. Highly recommend them!
Great team. Always professional and helpful
Long wait to get a.c fixed
Was given recommend from friend. Tom was excellent, took the time to explain and by end of conversation I felt like I had a comprehensive estimate. When I took it in I dealt with Dean. Went from comprehensive estimate to an attempt to grab another $350. I am not a fan.
Absolutely impressed with the quality of the work and the expertise of the technicians at Auto Air and More. I had the air conditioning fixed on my 2002 Ford van. Jesse, the technician, explained everything to me thoroughly so I knew exactly what he was doing and how much it would cost. The pre-inspection gave me confidence that I had come to the right place. I cant say enough about how impressed I am. I will be going here for all of my automotive service needs in the future.
Knowledgeable staff that can get your A/C working to keep you cool during Hot Vegas Days!
Not the cheapest nor most expensive place in Vegas. Just top quality work and customer service! They are top notch!
Had trouble with my air conditioner after getting repaired somewhere else. Everywhere else told me there was nothing wrong with the air conditioner . Took it here they gave me an honest estimate. Most of the parts already needed to be repaired or should have replaced when the other company did the air conditioner. My van was missing some of the plastic Clips 2 cuz the other companies didnt put them back they replace those as well. Long story short this place knows what theyre doing very happy with the service.!
Great service
Super professional. Alwaybhave the right parts In stock
Very knowledgeable and good prices. Ill be back!
Great business. Always treated with respect. Honest and have never taken advantage of as a woman. They told me about an issue that was still covered under warranty and sent me to the dealer to get it fixed.Only place I will take my vehicles.
Fast, friendly service and I was given a fair price.
Ac.yeah nobodys better..bttm line
If you like dishonesty, spending extra, and getting screwed by mechanics then go to this place. The free A/C diagnostic they claim they do on their website is anything but free. They convinced me they needed to get a better look inside my engine to figure out my cars A/C problem and had me sign a paper saying Id allow them to run their diagnostic. The guy told me vocally he thought the entire repair would be $100-$150 depending on what was wrong. I went ahead and signed the paper thinking I was getting a great deal. Little did I know the paper I signed had some fine print that gave them legal power to screw me over. The $100-$150 the mechanic was talking about wasnt the entire repair estimate, it was the hourly wage he wanted me to pay him. He took my keys, spend a few minutes in the back looking at my car, came out and said I needed new hoses and a new thermostat and wanted $600 out the door for it (over $400 of that was just labor charges in their estimate. The other $200 was for parts that would cost $70 for everything at Autozone). I said no and then they proceeded to hang me dry by saying I still owed them $150 for their diagnostic. I argued with the manager about it and he didnt care. He knew he had leverage over me since I signed their paper and he had my keys. I paid the fee, took my car to another mechanic, and they fixed my car for less then half of what these jokers were asking for. People that charge $150+ an hour for service are called lawyers, not mechanics; I wish I would have had a lawyer with me when I went to this place. There are plenty of other mechanics in Las Vegas that can fix your car problems. Whatever you do, dont go to these guys!
They got my A/C blowing refrigerator cold!!! 🥶 🧊
I had my car serviced here, they replaced the timing belt and water pump (had a 2 month 2500 mi. warranty). I was happy with the service received at the time even though the price was nearly double that of elsewhere. I was stranded in Vegas so I paid up. Well, now 6 months later the water pump has a leak and needs to be replaced. $500.00 later I have paid $1500 for a $500-600 job. Dont go here unless desperate.
A little pricey but you definitely get what you pay for. Knowledgeable and very helpful auto mechanics.
Awesome work done by these guys! Brought them a mangled ac line that i was pretty sure couldnt be fixed. But they did it! 97.00 well spent! Thanks guys!
Ive been using Auto, Air and More (AA&M) for several years now for all three of my vehicles and I have never been disappointed with the work or the price. Theyve always been honest and upfront with me. They only recommend work that is needed and I never get the up-sell routine so common in Las Vegas. Ive moved to the other side of the valley but will continue to travel all the way to Tropicana to have them work on my cars. Ive referred many friends to AA&M who are now regular customers. Ive read the negative reviews here and find them rather suspect - probably from a jealous competitor. Finding a dependable mechanic in this town is not easy and once I do, I dont plan on looking anywhere else.
Auto Air and More has been servicing my older vehicle for over 10 years.They always do a great job with the repair and provide excellent customer service!You are Great Auto Air and More .... you run a business like it is supposed to be run.Thank You
Extremely unprofessional. Showed a lack of willingness to fix their errors and then had the nerve to try charging for more services. Highly un-recommended. Half the shop even agreed with me that due diligence was not done on there part and they cared nothing for customer satisfaction or appreciation. They did not take any lengths to correct the situation. I strongly suggest to take into consideration these reviews and not ignore them as I did and do everything you can to avoid this place and not have to deal with the lack of knowledge, professionalism, and effort which had been demonstrated. I do not care for an apology from this business. You simply did not meet the standards of excellence paying customers deserve.
Top off and stay cool 🙂
Not the cheapest place in town but they do excellent work and are honest.
AWESOME gave great info, about renewal of tags
READ THEIR YELP REVIEWS! These are the most inept, unqualified, scam artists Ive ever met. Even local mechanic shops know their crumby work before you tell them where youve been! I am disabled and got screwed royally by them --Your response is a lie! Nothing else was loose and what moron would give you MORE money after paying $740 for ONE plug. As the Owner you should listen to the numerous customers with more humility. LAS VEGAS MECHANIC ROCKS-CARS Complete Auto Repair SpecialistsI was a tourist, in Vegas for a class and a spark plug blew in my truck - $740 later!!!!! and we gave you a discount... they told me they had to remove the manifold to get to it AFTER my CA mechanic spent 30 minutes on the phone teaching their 30 year Ford veteran a better way! My truck never made it 40 miles and they tried to tell me to call AC Delco - they will hear about it too! for a one year warranty, $1200 to tow my truck to southern California. AND IM DISABLED! these people are IDIOTS, inefficient screw jobs!!! The owner Tom Massey sits on his fat bottom in the back and lets the nice Office Mgr lady screw you royally. THEY ARE UNQUALIFIED. my mechanic replaced SIX plugs, casings, filters, etc for $780- NOT because I needed all that work but I was TRAUMATIZED and spent six weeks emotionally distraught terrified to even get in my truck once these morons touched it! Ive got all the paperwork to prove it. Then after months of being upset I sent a letter to Massey he has the audacity to tell me it was another plug causing the problem. HE NEEDS TO GO TO AN ENGLISH CLASS TO LEARN TO READ! Morons, thieves, AMAZING they are still in business... everyone needs to complain to NV Atty General, Better Business Bureau and write their honest horrific experiences EVERYWHERE you can write a review for this place. Im even calling the local paper. ITS A DISGRACE THEY ARE SO INCOMPETENT.
This place deserves a bad review. Initially took car in to service for AC. Roughly a $1,000 job. AC worked for a year. Kept invoices. Went back to service again but was told that they didnt work on Mini Coopers which was untrue based on the documentation I kept from their previous work. They charged the AC and overcharged me for the service. FYI: a new name brand AC compressor costs $385. Takes less than an hour to install. Recharging takes minutes including making sure that any/all gased have been evacuated from the compressor. Refridgerant costs $14. These guys are a joke. Think twice before using them. Or in the alternative, learn how to work on the AC system of your vehicle instead of giving these deadbeats your money.
When in need of impeccable service, Auto Air and More, is the only trusted I count on in Las Vegas. I highly recommend them.
Always excellent personal service. My 1st choice.
No point of service. Did a quick diagnosis on my vehicle without hooking it up to a machine. Got the issue fixed eslewhe when he overpriced the issue. Simply a joke.
Ho hum, if you are like me and do all your own (custom) A/C work this is the only place in LV to get parts that you cannot find in any auto parts store. they got it all, prices cannot be considered cheap however cheaper and faster then ordering online (for small unusual parts that is....like a #6 splicer just as an example)
They do good work... BUT they try to upsell you relentlessly: Expensive tests, repairs that really dont need to be done, etc. They just dont let you say, No, to anything. I have also had parts marked up to outrageously high prices. Might as well go to the most high pressure Dealer.
Great customer service and initial diagnosis on failed smog. so I was comfortable bringing car back for actual repairs. Car ready on time and within estimate range. THANKS!!
Best A/C shop in town... for real they fix other shops a/c nightmares. Had a service done there 3 weeks ago and I sweat no more!
Love these guys they fix my car good every time
Great service and i was given a lot of info without asking for it. Great people 👌
Did a total overhaul of Silverado A/C system. Had a couple warranty issues a few weeks later. Thy took care of it immediately. Thanks so much, system cooling very well now.
Trustworthy!!!! Wont try to rip you off.
SUCKS!! Typical Las Vegas rip off money grab store! Go into store in need of o-rings for AC couplers. They tell me they dont sell o-rings and that I need to buy two new AC couplers at about $40.00 each. Even though i see several o-ring kits on display, cant buy o-rings here. So I left and went to Oriely Auto parts and got what i needed. Also, I bought the AC gauges from them and many AC parts for my restored car a few years back. I do not recommend these guys! So much for the friendly family owned store. It apparently is all about getting as much $$ from you as they can....
Tom the owner is the most knowledgable automotive a/c technician I have ever encountered. You dont get his level of expertise anywhere else in town. Family owned and AAA approved, it doesnt get much better than that.
Honest,very kind and helpful.
One of the best auto shops I have ever had the Pleasure of working with they are extremely knowledgeable and are very fairly priced for the quality of work they do
Knowledgeable but very expensive compared to other ac shops
I HAVE BROUGHT MY FORD TAURUS AND MY HYUNDAI ELANTRA IN FOR YEARS FOR MAINTANCE AND PROBLEMS AND HAVE ALWAYS HAD EXCELLENT SERVICE AND ADVICE. THEY TELL ME UP FRONT WHAT I NEED AND ARE VERY PROFESSIONAL. I RECOMMEND THEM TO EVERYONE.
Have had many of my vehicles in for service, always treated well by David in service and Mark in parts. Fair prices fast service repaired correctly
Finding a good mechanic is hard to find and these guys are the most honest shop I have found
Awesome people there are very helpful
What crappy condescending service I have ever experienced. If I could give you no stars, I would.
Always has what I need.!
Only good experiences here. Been here 3 times always liked the service and finished product.
These guys are very honest and skilled in what they do.
Had a recovery tank resealed 4 or 5 lbs less refrigerant in the tank when it was returned,calledTom he replaced the missing Freon the SAME day except for the extra trip back to his shop I was happy I have been buying parts as needed for around 10 or 15 years he even tells tou how to fix the problem.
Great Service! Just leave it to these guys they are the pros!!
I had problems which the owner helped rectify to an acceptable resolution
Called to see if they had an ac hose parts guy said he could rebuild it for $100 I told him I could order one for a little over $30 he said then do it and hang up me very rude!!! No help at all.
Expensive but highly quallified experts in auto air conditioning.