The staff is very friendly and chill. They are fun to talk to. The lady in the front hooked me up with a rental after Hertz & Enterprise said they didnt have anything available. The Rapport with Fix Auto & Enterprise is amazing apparently. I was told my car would be ready the next week at a reasonable time. Then got the call the next morning saying it was ready! This place is great.
Great customer service! these guys are really cool and friendly and they were done pretty quickly considering the amount of work you guys did! a little weirdness towards the end there with the deductible stuff but I am sure it will get figured out and either way it was a stressful situation and you guys made it bearable! THANKS!
Great service, friendly, efficient. My car came out great. Thanks again
Progressive sent me here after my accident. They had my car fixed up looking like new in just a few days. Every one was super friendly. Just a overall good place to go.
I cant say enough great things about Fix Auto Las Vegas East, especially Parts Supervisor Matt Borrero, who went out of his way to make sure I was happy with the work they did.Everyone was professional, helpful, polite and friendly - they actually care. They turned back the clock on my 2012 Mazda, which was pretty banged up and somewhat embarrassing. I am proud to drive it now.I highly recommend this shop and will use it again if the need arises. Thank you to everybody there.
They did an absolute amazing job. Very fast service! You cant even tell my car had a dent. I HIGHLY recommend! Super nice gentlemen that work the office! I am so happy with there work. I will come back for sure! They took excellent care of me and communicated well! Thank you!!!!
I had an excellent experience with Fix Auto. They did an amazing job making my vehicle look new again after pretty extensive damage. I will definitely use them again and will recommend.
I came here because of an insurance claim and I will be coming back for all my future car needs. They are all extremely friendly, my bumper looks great, they did it all in impressive time, AND they freaking vacuumed my car which is amazing because it was disgusting and I haven’t had time to do it. I was so embarrassed to drop it off in that condition however when I picked it up It made my day to see they made that effort. Im thankful progressive had me leave my car in their hands.
Had an amazing experience with this shop after I got into an accident. My car looks brand new like the accident never happened. Matt and Victor were friendly and professional and they went above and beyond to get my car back to me in time when I needed it the most. You guys are awesome and I’ll send people you’re way. Sending blessings and I highly recommend this place!
Nationwide referred me to Fix Auto to fix my bumper on my honda. They did an excellent job. Ordered the parts and painted to the exact color of my car. Took less than a week, even helped me get a rental for the days my car was in their shop. 10/10 would recommend them if you want high quality work👌
The Guys at Fix Auto were great, they kept me informed throughout the whole process my car was being put through. Even though there were some problems getting my tire (totally not on their part) they reassured me that as soon as they got the part they would get to work on it. They were great to work with and even open up shop on Saturday so I could pick up my car. Great customer service. Definitely recommend checking them out for any of your auto repairs.
I recently moved from North Carolina to Las Vegas; unfortunately having accidents can be unexpected. However, Victor and Matt at Fix Auto helped me throughout this process even though my Tahoe ended up being a total lost. They were informative, professional, and helpful in so many ways. If youre ever in need of accident repairs; do yourself a favor and check out Fix Auto Las Vegas East.
Customer service is excellent, everyone was professional and helpful throughout the process. Received the car back and everything looks great. They even the interior of the car! This place does excellent work and would recommend anyone to get car work from them.
Fast, friendly and superior level of customer service. Our car was crinkled like a soda can and Fix Auto made it look brand new again. When we locked up our car, it was sparkling clean inside and out. Repairs were done two days EARLY!! The paint job is insurmountable to any other shop I’ve dealt with previously. Highly recommend this shop. We drove from Henderson and glad we did. Don’t let the distance or area full you, the workmanship is top tier 5 star!
I brought my work car here after an accident. They did a wonderful job! So fast! Great communication. Wonderful services. Nice people. The car looks awesome. They also sanitized my car and it smells very nice and not too strong. Will take my personal cars here as well.
From the moment I walked in I felt super welcomed. Being a women walking into a bodyShop you usually feel the discomfort in environment, however here felt respected immediately. The service was also amazing, took me into consideration and explained the whole process . I would definitely recommend to anyone who is usually intimidated in select environments or just generally speaking! Amazing service
The service was great! Had some rear-ending damage repaired here and they did a great job of keeping me informed of the status of the vehicle and it was ready a day earlier than I expected. They also gave the car back to me clean and shiny, even repairing the license plate damage from the rear-ending incident. Great job, would recommend!
Great guys in there. Great customer service. Very helpful. Very knowledgeable. Nothing but good things to say about this place.
BEWARE!!!!! Victor, the manager was very nice but the other manager was the complete opposite. I was in a bad hit and run accident, my insurance had a tow truck company take me and my totaled car to this place. They weren’t even open so the tow truck driver had to put my car in the lot nextdoor. To add insult to injury, when I went back to clean my totaled car out it had been ransacked. I don’t know who did this but these guys promised they would check the cameras and follow up. No follow up and clearly they don’t care for their customers. Horrible place.
Matt from Fix Auto helped us from the beginning, he made sure that the process of fixing my vehicle was fast and efficient. Since the start Matt let us know that sometimes there is more damage to the vehicle that what the eyes can see and that if that were the case in my vehicle he would let us know and repair it properly. If something was wrong with the repair he would call me and let me know on how he will proceed to continue the repairs.Im very satisfied with both the customer service and the quality of the job done on my vehicle. It looks as if nothing happened.I will definitely come back if the times arrives and recommend to mu friends and family.
Amazing service, they left my car looking brand new! Highly recommend
Great customer service quick work will use them again if needed definitely recommend
Not only did this place do exceptional work, but they went above and beyond the initial problem... plus they even washed the car afterward, and shined the freakin tires. Initial contact is Matt and Vic is the manager. Very personable guys, on the phone and in person.If you need these kind of services and you went somewhere else, you made a mistake! Competitive prices, insurance friendly, shuttle to and from car rental... the only thing missing was lollipops on the counter. Go there, youll be glad you did!Cheers!BTW, only two days to knock it out... unreal!
Customer service is outstanding, these guys are awesome! Would recommend them to everyone, after my car was in an accident they made it look better than ever! Thanks again!
I am extremely pleased with my experience at this place. The work they do is utter perfection and quick too! Matt & Victor were awesome. Complete gentlemen and true professionals. Mad ups to my boys. 🤙Thank you guys.
Really great service and really great people! I worked with Victor and Matt after my door got dented and chipped. My car was fixed in a super quick turn around time and looks brand new! I dropped off my car on Tuesday afternoon and picked it up Friday. A huge thank you to the team at Fix Auto!
I brought in my C7 Corvette for some body work after a wreck & tbh I was a bit worried specially because they also had to paint the whole front. But I must say! Amazing quality work! Great customer service as well. I picked up my vette couple days ago and honestly it looks even better than before the crash! Thank you guys so much for the quick and professional work🤟🏼
Awesome customer service. These guys got my car done pretty fast I would definitely recommend this place. Thank you guys once again.
Matt went above and beyond as far as customer services go. 100% recommended.
VERY NICE JOB. IT LOOKS BRAND NEW THE MEN WORKING THERE ARE WONDERFUL PEOPLE. YOURE LUCKY TOO HAVE SUCH A GREAT STAFF. THANK YOU ALL.
They did an excellent job fixing my car. I even received my car back clean and vacuumed! I also got my car back sooner than expect. Thank you so much fix auto. 😍
Highly Recommended!! Excellent workmanship, my 2014 BMW 750 was hit by another vehicle and the damage was extensive, I was sure the insurance would total the car off. But due to its value they decided to fix the damage instead, after researching body shops in town I decided to go with FixAuto Vic and Matt went above and beyond my expectations, the car looks great. thanks again guys
Did a great job on my mothers van after she was involved in an accident. Excellent repair and paint job. Even took extra time on it and cleaned it inside and out. Awesome job guys👌👍 Staff was very friendly and professional. Thanks
They were very good! The guys are very kind and friendly and they repair my car and left it like nothing happened. I really recommend this place.
Shoutout to Matt Borrero for the fast and quality service. I had a bad key scratch across my car that Matt and the team were able to repair to like new condition in less than one workweek. Thank you!
I really wanna thank the guys at Fix Auto for taking care of my Toyota Corolla 2020. I was involved in a collision Feb 16th and the guys made my car look brand new March 9th. Just like the day I got it out of the dealer, you guys are Amazing! 100% would recommend you guys to my friends and family. Thank You.
Best auto service ! Definitely recommended to anyone to come here.
They did a phenomenal job and under the estimated time frame.
My 2017 Nissan Altima SL that I didn’t even have for a month got hit on the back corner of passenger side . The issuance from the other party sent me to them & boy I tell you they do a excellent job from the service to the professionalism . They have my car looking like it never even been in an accident . Not to mention it only took about 3/4 days to fix my car when it was suppose to take all week . I’m very much appreciative & I would definitely go back .
If you have to have your car repaired I cant recommend these guys enough, just ask for Matt and explain the situation and he and his team will take care of the rest. Theres also a Hertz car rental nearby too.
Great shot they fixed both of my cars I dont think I would go anywhere else
Got my car back really quick and good as new. Everyone was really helpful
Wonderful experience. My VW has seen another accident prior to my experience with Darryl and his crew, and I lament not choosing this shop prior. Cheerful attitudes and warm smiles aside, these guys put their effort into my vehicle like I was their only customer. The fitment for the new parts are spot on. I didnt bug them while the work was being done, and I am happy I didnt. They did the job, and I left with more confidence in my ride than before the accident. Wont even think twice if I need service again. Thanks guys.
Daryl and Matt were GREAT! they were both very friendly and professional. They kept me posted on my vehicle and really seemed to care about the quality of work that was being done. I would DEFINITELY recommend them.
Great job on replacing my windshield
Couldnt have asked for a better repair experience than I received going thru Fix Auto. My insurance company recommended the facility as one of their repair shops, but I will definitely be going back if I ever need any more repairs. The office staff made everything seem flawless with getting my vehicle fixed. The shop manager Darryl took care of me like family. No one ever wants to be in an accident, but the crew at Fix Auto will help you navigate the situation comfortably.
I highly recommend Fix Auto Las Vegas East. I was completely satisfied and impressed with all results. Darryl Amira the General Manager gave me a complete and very detailed estimate, answering every question I could think of and made me feel confident I was in good hands. I was! The professional paint and body work along with personal care was excellent. Matt, Borrego the parts supervisor was helpful and supportive. Everything was was taken care of first class.Darryl treated me like one of the Fix Auto family. Thank you boys,, well done! If you want a good experience with your broken car, this is the place.
Excellent work they are awesome for everything
Thank you Matt and Darryl!! Have taken a few projects to these guys over the years and being a car guy I’m always extremely happy with the results!! Wouldn’t take my vehicles anywhere else!
Got my car fixed here after an accident. Took longer then expected but other then that easy in, easy out and helpful staff. Rented car on site which was awesome and time saving.
I went to this shop today, because it was on the list of insurance company that i could use their service.But i can tell you i had horrible experince. The manager Darryl was very unprofessional. I asked few questions about how things works like rental car and want it to get an idea how things will proceed, he start yelling at his employee and me. Very unprofessional, dont take your business there, go somewhere else. Very rude.
Good guys!
The staff there are very friendy and helpful. Job was done on time and is completly beutiful, they took the time to detail inside and out, this place is awesome.
Got my car fixed here, they took longer than expected but they did and awesome job, they answered every question I had when I called to check up they have great customer service.
They got right back to me when I emailed them! Will update once I go there.
Professional service, excellent maintenance technology .
If this place is in anyway at all connected to the awesome, helpful staff of Newport motors service department, you deserve five stars! Thanks!
Professionals
Took 2 weeks lounger than scheduled and lost my antenna
The service here really was amazing everyone was so friendly and went above and beyond! My car was fixed and finished so quickly, it looks brand new and they even gave it a wash for me 😭 best experience I could’ve asked for during such a stressful time for me! Special shout-out to Matt for taking extra special care of me and my car!! Thank you guys!
Wonderful they serve it but like family