Ridiculous! I made a 2 hour trip to order a new refrigerator and they told me no I couldn’t because they didn’t deliver to my area, or to the store due to “covid” but the Home Depot truck is always there. I even offered to pick it up and they said they couldn’t. I went to Lowes, someone offered help right away and Was in and out with a new fridge in 15 minutes and free delivery to my area!
I just love going to the home Depot!! They always have all the supplies for my home improvement and outdoor living needs. The staff is super friendly and willing to help out someone in need. Im just not allowed to go by myself anymore, my husband finds my excessive buying to be a bit much now 🤭
Soo many new Milwaukee tools where do I start. Like being in a candy store!!
Bought a echo weeder. Best buy and best weeder I own. Price was great. I come in here for everything. Prices r reasonable. Good quality of items.
Home Depot has everything..from landscaping plants, to kitchen appliances and cabinetry. I always plan on walking around in the store to see what i need. On line is wonderful as well. Today I ordered three air purifiers. One for the rv and two for the house, because i just adopted two kittens from Humane Society. Need to be safe
Got exactly what I needed - in and out quickly - helpful associates
Mainly visited the gardening center and area for outdoor tools/equipment. All employees were courteous, but we asked where something was located and got 3 different answers, none of which were correct. We finally gave up and went elsewhere. The majority of plants inside the garden center seemed highly stressed; many were already dead and dried up in the pots. It did not instill confidence among the shoppers.
Very helpful and friendly staff. They were able assist me with my purchase
I really enjoy shopping here you find everything you need . The garden department is one I love right now it has all kinds of flowers . Destiney gets all the stars she when out of her way to help me .She also was very kind to direct me to the swamp cooler paths . Great service, well stocked and clean
Always a great place to shop!! Raul at the pro desk is always professional and knowledgeable. The prices are always good so no need to price shop.
Dont go here with mechanics hands and a backpack unless you want 2 henchman following your every move; I understand appearance is everything, but there was nothing Home about this Home Depot #lossprevention #securitycameras #nightmanager #Stetson
Worst customer service. Employees just stand around talking to each and dont bother to help. If you have a smartphone, download the Home Depot app, the app has a better chance in helping than an employee. The only reason that Im giving Home Depot 3 stars is because when I went to pick up a curbside order an employee came out to help me and made sure I received my order. He was so helpful and charismatic. This location needs to hire more employees like him. Sadly, I dont know his name but I do know that he is a veteran.
Somewhat place seem disorganized. Semi empty Shelves. Very seldom one gets offer of help by staff.My opinion is that this store does not have enough employees to take care of store
Everything was in stock. The store was clean and the isles were uncluttered and easy to transverse. The check out guy was funny and very engaging. The only struggle was finding in store help and a cart. Went in on another day and was able to pay for and gwt some one to load my truck with mulch and out in 15 minutes! Amazing service!
Great selection...way too few orange vests helping and hard to find when you need em.
The order I placed had to be exchanged. My error not theirs. It was a very simple easy process.
What can I say? The employees know their stuff and are very helpful. Prices on merchandise is reasonable. No complaints here.
Needed help to find my item, staff very helpful. In n out. Cashier pleasant.
Always good service good prices nice to go shop here
Ask a worker what I needed & they help me very nice of them may God bless all employees at Home Depot
Well presented staff ..and mostly always helpful when finding a part
Bought a portable Frigidaire air conditioner 10,000 Btui. Costed $400, they dont work. I returned 2 of them thinking It was not working correctly. If you plan on cooling a space above 85 degrees this thing will continue to shut off until night falls and it starts cooling off. They are worthless. Might as well get a fan cause thats all they do blow hot air for $400. Couldnt get my money back or exchange it because it was a Christmas gift. 6 months. Save ur money
ALL FLOOR ASSOCIATES WERE VERY HELPFUL 👍‼️
Handicap parking was a long walk. Staff and checkout was excellent. Had the nylon washers in stock and the drywall fasteners. Check out was fast and friendly.
I like this hardware store. It is the best store in town
This location has some great staff in spite of poor management from the top down that is the disease of so many big box corporate run companies today. It is nice to have access to such a large volume and variety of useful products
One of the smaller Home Depot Stores but, theyre not lacking anything for it.
Had plenty of staff to help with questions. Only had two cashiers one was running self service so helping 6 people at a time. Was pretty efficient although saw one couple get frustrated when looking at long line and left.
Today I returned some materials I didnt need and the young lady who helped me was outstanding. Very friendly and helpful. As expected.
Their curbside pickup was outstanding. Ive always liked this place better than the Lowes here in town.
It was okay hard to find a employee to help but once you get one they are friendly and do there best to help
Employees very helpful to get items of shelf with forklift, while observing safety rules and precautions. Kudos.
Excellent selection, fair prices, awesome app that helps you find things in the store.
Always helpful and polite. Love the staff!
Nice store with lots of stock and pretty good prices. Online ordering is a mess!
DO NOT USE HOME DEPOT DELIVERY! I tried many time to talk to a live person and all I got was a run around by a computer system, I was never able to get a live person and all the system would do is repeat the scheduled delivery date the was wrong.This is the worst experience I have had and will tell everyone I know to avoid Home Depot and go to LOWES.
Had to wait 20 mins for a manager so I could get change
Great Home Depot. Always busy but well organized and stocked. Friendly staff.
Had to wait for help, wasnt set up like the store back home, I got lost.
Great service from staff but the inventory is off a little, so theyll think they have certain items when they really dont.
After falling on the wet cement and employees not caring, I wont be going back there. It took another customer (who was a nurse) to help me up! Thank God she was there. Please everyone, be careful there. They obviously dont care about senior citizens.
One guy from the warehouse,In the shipping and receiving area,With an attitude, disrespectful.Worst Home Depot ever.
They always have what Im looking for and the staff is very helpful.
Horrible place they dont take care of there employees
They had what we needed at the price I saw online. Still too many people not caring about isle direction or 6 social distancing. All the employees were extremely helpful in finding what we needed.
Great prices very quick in and out service!
Took almost 30 min to get a associate to paint even after several pages. One customer just left.
I got excellent service. Just ask for help and staff will be there for you. Thanks Home Depot!
Big store always have what I need. I use the app to navigate and find what I need.
Placed on hold by an associate for over 5 minutes..then clicked out..huge mistake..huge..F+ mlfoz!!!!
Love I find everything I need there for my job n more
Always love home Depot. Ex employee, if rather home Depot then Lowes any day
Go to store for hardware needs. I was not successful in returning a Dewalt battery, but that was at another home depot store.
Great price are back Time to build the deck
Home Depot is consistently busy and short on sales staff plus good luck in finding someone to answer questions when needed. Service is so hard to find and get, always, except in garden area.
My go to store for hardware and tools. Good selection
The staff here is very helpful. Usually Home Depot is void of employees to help. Not so here. Feels like an old time hardware store in a small town.
Well stocked store with very helpful sales people.
I did curbside pickup they were very fast and efficient the gentleman that brought it out I was gone within 30 seconds
Asked two workers where the wood glue was. In unison they told me isle 8. In other words they were prompt and very friendly.
Helpful customer service. Havent gotten a lot of things here so other than customer service I cant say to much on it
This is the worst place to go shopping!!! They have plenty of floor workers, and u see them all wandering around looking lost or standing around talking amongst themselves, forget it if u ever need their assistance! I went for a portable AC with jus my 2 toddler boys, I had to pish the shopping cart with my sons and drag the AC behind me to check out. I walked passed 2 workers and one of them offered to assist me. I finished finally checking out, and had to wait what seemed like the longest 45 minutes of my life. Youngest son if tired, and we all k ow how they get when there sleepy.... He screamed and yelled and thru stuff everywhere!! Cried and proceeded to thru his tantrum the I tire time. Cashier called for help 5 times over intercom and still we waited 45 minutes!!!! Tht will be the last time I shop HOME DEPOT
Very poor customer service waited 30 minutes for information on swamp coolers, the various employees who did not work in this area paged for assistance in the swamp cooler area but no one showed up.
Always clean and crowds arent bad during the week. Picking up online orders is always very fast and easy.
This location is one of the better Home Depots I have dealt with over the years. The staff in this store really tries to help you find what you need and they are friendly and knowledgeable. Wish I could say the same for many other Home Depot stores where my experience has been less than satisfactory. The Las Cruces store is a pleasant surprise!
Every single time I go into Home Depot and ask for help it’s like I’m bothering them and nobody seems to care or want to try and help you
Went to the Home Depot to scout out balcony shades and window shades. The homewares employees found the exact fit for our measurements. Measure in-store before buying.
It was a good trip found everything that I needed good stuff Ill go back if you need a good hardware store come here
Was directed to the part I needed right away without asking because they saw the old one in my hand. Very helpful.
Great items at great prices, sad as I waited over 20 minutes for someone to help me after an employee paged the employee to return to there area for customer assistance
We were shopping for kitchen appliances recently at the store on Telshor and an associate named Debbi was tremendously helpful in giving us the information we needed. She is an outstanding employee and a credit to your store.
They dont do a very good job taking care of their plants in the garden. It made me sad to see them dried out and dying.
Couldnt get veterans discount because IMY disability was not service related. I thank the ones who are service related. I in my opinion if you give one veteran a discount you should give all like Lowes. From now on I am going there
Always a joy to go here. Staff are super friendly and helpful.
Drove to cruces to pick up blinds we had ordered. I called on the 2nd there said yes they are in arrived on 4 and they had sent them back🤬 $@##. We reordered the guy who help was very professional and very nice
I needed help in the paint department and the man there(didnt get his name), was very helpful both in selecting the right paint for my project and registering me in a color registry. Very good visit.
Friendly, helpful and knowledgeable Staff.. would recommend this hardware store over Lowes any day
We drove from Deming NM an hour away to go buy a washer and for nothing they didnt have no one to help us with the purchase of the washer very disappointed.
Usually a five stars here...all the stuff blocking aisle and access today was annoying..I almost fell and broke my neck and my back, but they dont sell liquor there and its not Friday....
If you have home projects, they most likely have what you need.
No found quickie and no body helps for found something pices or parts
The garden center area needs regular cleaning inside and outside and the pottery merchandise needs to be unboxed and put out on the shelves in order to sell it. Its also always understaffed. Otherwise its a fair store.
What can I say, its a hardware store. I bought what I needed and left dragging my husband with me.
Going to Home Depot feels like a grade school field trip every time. Fun and work at the same time. Always seems like Im looking at the selection with a brand new set of eyes.. Especially as my projects and its respective needs change. But all-in-all its Home-making and dream-building at its finest. You should try it. Its addicting.
While in the bathroom employees were discussing having a 102° temperature, taking a cold shower and returning to work, testing under 100, so legally safe to work but unsure...of all the small business ruined this is appalling they are allowed to operate. Reported to management online to avoid dismissal, but wanted to inform people.
Nothing has changed in years. Help us hard to find and most employees pretend they dont see you to avoid helping you.
Great. Home depot is one of my favorite places.
Convenient and close by. Value for the $$
Clean store well managed. Friendly helpful staff.
I love Home Depot. You can always get help here. Always have stock available too. Not like Lowes.
Good place found everything I needed good staff members recommended
This is the second time that this had happened to me when I go to this home depot I bought a $12.99. Blacklight Lightbulb... Nd when Ive gotten home nd have put on the lightbulbs... Theyre not even close to being the ones that I go to buy... Nd upon returning it the girl gave me a hard time...
Always have wonderful customer service from the employees and always find what I need.
I did curbside I love it. They were fast with delivering my order.
I went to get screws w/ hex heads and the proper size was not available but I did find a screw for the right price so I appreciate it greatly.
Friendly helpful workers, great atmosphere. I do all my home projects needs there.