Service is great, supply issues like most but they have great in-house stock. Since I live out of town I request testing before taking appliances home. A great service for those of us who do not live in Las Cruces. They are my go to appliance supplier.
Great appliances that they will install, saving time and trying to find someone to install, they also have a excellent warranty.
I’ve bought many appliances for 2 houses from Builders Source and have never been disappointed. Their pricing is as good as or better than ANY big box store. Excellent service on all appliances even if bought elsewhere
Needed a dishwasher, really nice inside, David greeted my wife and me very nice did not have the dishwasher we wanted but did order one, worth waiting for they were cheaper than best buy, this is where I will buy from!!!
I bought a dishwasher from them two years ago. I also purchased extended warranty provided by CPS. When a part went bad recently I started a process for repair that could’ve potentially taken quite some time to get it all checked out, approved, and repaired. But everyone worked with me to get it fixed quickly, and I was very impressed with each person I interacted with. Within 11 days it was all fixed with no cost to me whatsoever. I will definitely buy my next appliance from Builders Source.
OPEN TO THE PUBLIC. Stop on in today and take a look at Our Beautiful showroom. Youll love what you see! Are you BUILDING? REMODELING? REPLACING? Find everything you need at Builders Source Appliance Gallery. We carry over 30 major appliances brands. Most knowledgeable & experienced sales consultants. Factory authorized service department, and certified delivery & installation crew. Find everything you need for your kitchen, laundry room and outdoor living space. See you soon......
Exceptionally knowledgeable staff, ready to help and put together a kitchen appliance package that fit our needs and budget.
Our refrigerator went out we went to Lowes, Home Depot and Best Buy. All said they did not have any in stock and 7 to 10 days to order. told them we could not wait. None would sell us the floor model. Builders source went out of their way to get us a refrigerator same day. Excellent customer service
My husband and I needed a fridge and a washer and dryer for our new house, and we couldnt wait weeks for the big box stores to get inventory. Builders Source came through right away with beautiful LG appliances at great prices. Our sales rep, Frank, was a real pleasure to work with. He helped us find exactly what we needed, kept us informed, and made sure we were squared away for delivery (even after we had to change things up more than once). Delivery and installation was easy. The guys were courteous and professional (wore masks for everyones safety). The appliances work great. Next time, well be going straight to Builders Source.
We went into Builders Source to look at replacing all our appliances. I was not looking forward to it because Id had bad experiences in other places (that shall remain nameless) in the past. But Builders Source, and David Leyva specifically, made this experience the best! There was a great variety of products and no pressure whatsoever. When we had questions, David was there to help. He was very informative and pleasant. I never thought I would enjoy shopping for appliances! But I did! I will not hesitate to recommend Builders Source to anyone who asks! Thank you for a wonderful surprise to our day!!!
Nice showroom, many different brands, and knowledgeable personal.
Excellent customer service by Randy, the store manager!!
Had such a wonderful experience at this business! The staff was very welcoming and friendly. Randy was the absolute best in helping us find our appliances for our first home! Very professional and educated on every product, and was able to answer our questions right away. Thank you so much!!!!
Walked in for a BBQ...(But, we also came out with a new range).Their show floor is amazing and somewhat overwhelming. There are so many choices. Nowhere else in LC can you see so many appliances, across all price ranges that are beautifully displayed so you can easily envision them in your home (not just lined up haphazardly sitting on a concrete floor).Steven met with us and thoughtfully went through our features wish list to help up narrow down the choices. Our new BBQ is perfect for us and fits exactly what we needed.Highly recommend!! (And thanks Steven!)
Great appliances and great service
Trying to place an order for a quote I got a few days ago when I called salesperson was with a customer and would return my call. 4 hours later still no call. Guess they dont want my business.
Dont take a chance!!.. They destroyed my refrigerator (just seemed to be running a little excessively).. Said they could get it running perfectly. They replaced a part and killed the refrigerator. A second service tech looked at the refrigerator and said I dont know whats wrong with it.. you better call a manager.. So Im out a hefty service charge, $200 in spoiled food and going through a lot of aggravation.Dont take a chance!!..
A big thank you to Tim and Chris for the awesome job they did installing the appliances! After a few bumps in the road, it was perfect. Thanks for being courteous, professional, and very respectful! Hard to find that these days! Also, thanks to Stephanie for being so pleasant to talk to on the phone! Great job!!
Best customer service! I dealt with David and Randy, they were so helpful and responsive with questions and always made it right. Thank you!
What is beyond amazing!! We are building a home with all new appliances and working with Frank Mugrauer who is amazing at customer service. I have purchased many things over the years and have never had better customer service, detailed explanations when I ask technical questions and can do attitude as good as we have had at Builder Source Appliance Gallery. Kudos to Frank and the staff.
Worked with Steven, he was amazing. We had a crazy time with Home Depot and they delayed our applicance delivery so we went to builders appliances and we were not disappointed. They even lent us a stove to use while our appliances were being shipped. Our stuff was delivered within a week and they installed it. Great prices. Cheaper than Home Depot/ Lowe’s, and better customer service.
The whole experience was wonderful. Randy was so helpful and knowledgeable!my oven was delivered the next day.The delivery experience was awesome Tim and Jerrett did an awesome job.I highly recommend Builders Source Appliance Gallery.The selection is great.
Great selection, great service. Wide variety of name brand appliances. Quick attentive service. Dave, especially, was so helpful with our complete kitchen remodel.
We were looking for a freezer,and like toilet paper, you couldnt find one..Builders Source Appliances went above and beyond and got us a freezer the same day..David Leyva was very helpful and knowledgable and fun..the loader was fun and helpful.Thank you David for getting us our freezer.we will shop there again..
We chose BuildersSource for its selection, but we were especially sold on the service. David came to our home to be sure our dream appliances wouldn’t become nightmares. Installers did excellent work, and it’s a relief to have their service department to take care of any problems. Big boxers don’t do that.
Great staff, very knowledgeable and very helpful. Prices are lower than Lowes, Home Depot and Sears. Great customer service from the salesman, Steve Villegas to the delivery guys, Tim, Justin and Josh. Thank you all for such a great experience buying a refrigerator.
Great staff, knowledgeable and very helpful. Purchased a convection/microwave at a great price. This will be our first stop for future appliances.
Cant top the natural good will, dedicated service, and efforts to find the optimal choice at a super-optimal price for the customer. These wonderful, knowledgeable people went beyond service to an EXTRAORDINARY level of finding the finest outcome for my husband and me.
Super friendly staff who were very knowledgeable & answered all of my million questions without any pressure to upsell or to buy. Well definitely be back & highly recommend!
I bought appliances from here 5 years ago. A bunch of lemons. I have had issues with every single appliance. The latest is my diswasher. Its on the brink and my warranty is over!
Great company for appliances. Nice showroom. Knowledgeable people. Good selection.
Great people to work with and they have service personal 👍🏼👍🏼👍🏼
Professional and friendly service....they are great
The appliances are ok quality, but if something goes wrong with it their service dept is on El Paso and they do not return calls. We started calling early in the morning, finally connected with someone in the afternoon and by then all early appts had been given, so we have to wait 4 days for our cooktop to be repaired! We will shop somewhere with better service.
Good service
Swift friendly knowledgeable service?
Great people, service and prices!
If you need appliances go here first.
Clean stor
Appliances on sale
Excellent place ... and good inventory.