Julie is awesome here at Public Storage! You will not be disappointed in renting a storage unit here.
The experience was amazing. Amanda answered every question I had while being kind and helped me find the right storage for my situation. I would highly recommend this place.
Very clean facility. Reasonably priced for climate control
Great customer service, Julie was great. Very clean facility
Amanda was perfection!! She deserves a raise she helped me with everything when I was in a emergency situation !! Very professional, respectful and courteous!! Seriously need to reward this young lady big time!!!!!!
My experience here was amazing. I was greeted by Julie and she assisted me with everything I needed. Julie was very quick, friendly, informative and polite. She directed me to the location and very easily broke down everything I needed to know about Public Storage with policies and offers. Overall, I was very satisfied with this Public Storage location and I was even more satisfied with the customer service.
This place was so nice, very clean & climate controlled. Julie helped us out with everything we needed, she was AMAZING, very reasonable prices & you can control the gate & pay with your phone through the app!
Great customer service Amanda helped as much as she possibly could was super genuine
Julie has been AMAZING..Very helpful and courtious and caring!
Amanda is so awesome!! The cross country move was really stressful. Amanda made renting a unit so fast and easy. Thank you for such great customer service!!
Amanda is awesome!! Thats all I need to say. Computer systems are always challenging thank you Amanda for making things work smoothly online!!
Amanda at the Missouri location is amazing. I would totally recommend her for any storage needs. Helped us out in more ways than we thought we needed. Excellent customer service, love her!
Be careful with this property I been stolen there the leaning post of my boat I no have any help is no matter if they have camera and they no using for helping his costumers the lady there very unprofessional I never received a call they moving out me without authorization and communication for helping you look impossible no recommended at all the website looks very appealing like recognition and excellence but believe me is not trust me
Had to clean out a family members storage unit after his passing. Amanda and Julie offered amazing customer service. They were friendly, helpful and knowledgeable.
Wow! Combine the customer service of Nordstroms and The Ritz-Carlton at a storage location and SHAZAM…. You have Amanda! I can’t even explain how she was the caretaker and problem solver for major issues with my movers. I couldn’t be there, and I know it’s easy to say “I’ll take care of it!” Because when I called back she had been a strange ninja and superstar and kindly reminded me “I told you I’d take care of you!” What’s amazing is we have never met, yet in a few phone calls she developed a trusting relationship. I’m sure anyone could answer the phone and perform only the menial tasks required, or you can be a superstar like Amanda. I can’t wait to actually meet her. I hope Public Storage has an employee in Amanda to be recognized, rewarded, and retained and promoted. On a scale of 1-10, she gets 15! Thank you Amanda! Never underestimate the difference you can make! Cheers!
Julie and Trish are outstanding reps of Public Storage very informative and pleasant. Awesome customer service. Wallace Bennett Jr
I have always had a pleasant experience. Recently during a stressful move, Amanda has been such a wonderful person to work with. She has helped make my move as worry-free as possible & I am so thankful for her professionalism and customer care. I would recommend this location to any of my friends and family members without a doubt! Amanda is awesome!
Amanda was great, very good customer service and price she got me into a unit in a timely manner !!! Highly recommended
I love this location and Amanda was awesome! She guided me through all the process and was just so helpful! Great costumer service!
Awesome staff, awesome rates
Our overall Experience through Public Storage has been really great however Amanda had been the one to work closely with us. Right down from tips and helpful ideas as this wsd our first time moving and getting a storage unit. We will continue to rent from this facility and if we ever need a storage unit again in the near future we will def rent from public storage Thanks for everythingn!
Julie was the best. Very professional and friendly.
Julie was amazing !! Super nice and pleasant very informative
I got a amazing price on my unit, and the manager is extremely nice and friendly. Highly recommend to everyone looking for a storage unit
AmAmanda was nice and polite helping us out 5stars from yessuh
Excellent experience with this business. Im new to Largo and my unit garage door got jammed one of the employees named Julie came out and helped me unjam the door. Very appreciative of her!
Customer service here was spectacular. Amanda got me settled in and made the whole process effortless. Facility is clean and well maintained as well
Amanda and Trish are great. The other girl Julie is rude when you ask her a question.
Julie was extremely helpful in finding my husband and I the perfect storage unit for us!
Thank you Amanda for helping my other half get a great deal on a unit the beginning of the month
Amanda was the best at helping me get what I needed in order to make this move run great. If I wasn’t moving out of state I would store my stuff with Public Storge
I spoke to Ria about a future rental today.She is an extremely knowledgeable employee. Without any hesitation she answered all my questions about the insurances with full pricing on a 5x5 unit. with such a high level of respect and gratitude. Such positivity as hers is nice to see in todays world.In the future I will be renting from her an this company. I advise everyone to check them out. If she isnt a upper level management, she really should be soon. Rent your unit today.
Super helpful and friendly staff! Amanda was amazing helping us coordinate our rental.
Amanda goes above and beyond to make sure I was happy and satisfied with paying my bill and setting up the app. She went out of her way to help me.
One of the few climate controlled facilities in the area. You use a provided code to enter and exit the property, which provides security for your stored belongings. The building is clean, well lit, and air-conditioned. Carts are provided to assist you with moving your items in and out. It is easy to sign up on line, but I would suggest a phone call first to discuss needs.
Rita took care of all my needs and more I was ready to sign as soon as I walked in the door. She was one step ahead of me. Very professional so I would recommend your public storage. Thank you for everything you did for me ria
I had a great experience getting a storage unit today at this location. staff was very knowledgeable and friendly. Went over everything in detail. walk me around the property showed me exactly how to get in and out of the unit and where the unit is.. Celia is great takes her job very seriously. Very knowledgeable. I highly recommend this place. Very clean and easy to get in and out of.
I was there last week to get packing supplies before going to Texas to move my parents down to FL. Amanda was extremely helpful and setting me up with the house pack.
Julie is awesome!!!! Thank u very much. She took really good care if us.
We had things of value and extreme importance in the stuff you all took out of our unit and will not return to us. We was paid up for the month and was not due to pay again until the 7th. We never recieved any notice from anyone stating that you were doing this. We will need to be reimbursed for this. Very unprofessional and disappointing.....
Amanda was super helpful. Anyone needing help and in a hurry should ask for her. My experience was effortless, thanks Amanda!
Thanks to the help of Amanda I was able to find a good unit quick, fast and easy.
Amanda was great and helpful.
Customer was unable to download maps and asked me to review for him.Dear Mr. Akins, I wanted you to know how impressed I am with your employee Ria Blight. Ms. Blight displayed exceptional service in handling my request, she understood the issue, explained what she would do to assist, and followed up in a timely and professional manner with the solution to my request. I have been a client of the Public Storage in Largo FL for several years and will continue to be.Regards,Steven V. Sellers
I had made a reservation with this public storage but it got booked as it is on a first come bases. I just like to thank Chelsea for her amazing customer service and patience in helping me find a space that is suitable for me. Wish people took more effort as she did to work to meet my needs. Thanks Chelsea! You are awesome!!!
I called asking about prices and the two ladys I spoke with Holly and Chelsea they were extremely well spoken and very helpful. I asked alot of questions and they never sounded irritated they were very professional for the entire duration of our phone call and I am very happy with my service. I will recommend this place to anyone interested.
Amanda and Eric at public storage on Missouri were very helpful very thoughtful very caring people and they deserve a fat raise
Very nice customer serviceVery helpful with directions as we were from KY.Eric was very helpful.
Awesome! We are here with Eric, the property is super clean, the unit is perfect for our needs. Great service!
I went to the website to book a storage unit for all my stuff cuz I was having to move out of my house and Amanda was wonderful I tried to do the online Reservation and book it and everything and pay for it but I had trouble doing that so I called Amanda back and she told me to go ahead and come on in, but I had to be there by 5:40 she said Im not supposed to that but for you I would do that and I told her I really appreciated that very much cuz I had no idea what I was doing online trying to do this But Amanda was wonderful . I would recommend going to this Storage unit to anybody . Thank you Amanda so much I will Definitely recommend you to anybody that asks.Thank You,LeeAnn Cartwright
Great help and fast service from Amanda helping me in a busy holiday season highly recommend this company!!
Ria was awesome with my rental. Showed me the facility, my unit, and showed me around the property features. She was awesome!
I went here after work, short notice. The lady at the front that helped me was extremely awesome! She answered all my questions I had and took as much time as needed, and even still showed me the unit even though It was almost closing time by the time I got there! I was looking for a storage space that I would feel safe going to and a clean place to put my belongings and I’m glad I came across this one! The price is also very reasonable! I will recommend this location to anyone who asks!!
Amanda and Eric were very accommodating to me when my lock malfunctioned recently. My issue was fixed quickly and with such helpful attitudes and smiles!
We’ve had a storage unit at this location for years, but have been toying around with the idea of changing to a different size unit. Celia, who runs the place, was super friendly and informative in helping us determine our options. The climate controlled building is immaculate inside the units and in the common areas. Great place! Highly recommend.
Leaving comment for Chelsea at Missouri they were very professional, out going, personal and in my opinion an asset to the company! Very knowledgeable would highly recommend
Amanda !! Friendly helpful patient competent.
My boyfriend went in yesterday to get some box’s Amanda and Chelsea where very helpful and showed him how to put them together. Thank you so much.
Awesome service by Eric. Very clean and safe spaces. Much easier to access than our last storage space. Thanks
I have been storing my furniture at the Public Storage located at 199 Missouri Ave. N., in Largo, FL for the past few years and it was a great experience because I have recently purchased another house and moved my furniture out and it was all in excellent condition. Upon moving out, I initially spoke to Eric and then to the manager Celia and they were great, making it an easy transition. Couldnt be happier.
I have my unit at the Seminole location but stopped in here to check about possibly transferring. Ladies in the office were super friendly and looked like they were having fun. Great atmosphere here. They kindly asked me for a review and couldn’t say no! 5 stars for sure.
Ria the GM is amazing. I rented a 10x20 unit for double jet ski trailer but when arrived the door was 8’ and my trailer was 8.5. ria was very helpful and worked with corporate to issue a refund. She goes about and beyond whereas other local storage places can’t be bothered to help or answer questions. I recommend this place because of Ria.
Big place with ample units in various sizes. Celia was so very helpful and helped me find the right size and location for my needs plus she offered helpful tips about saving money and how to manage my account online. Highly recommend.
Here at the public storage on 199 MissouriMy friend got a unit and the lady behind the counter was amazing her name is Hollyshe will put a smile on your face with the smile on hers she is very helpful. Thank.you Miss Holly I hope you ave a great one and thank so much for you help with a smile🥰😀😃😁
Holly was awsome with my wife and I. She walked out and showed us exactly what we needed. She was very friendly and professional. Holly explained how the price was and give us the unit for $1 for the first month explained what fees i would have so I knew exactly what I was paying and not a dollar more . Thank you Holly for making this so easy.Cory& missy
I want to thank Celia for her assistance on a Sunday which was around closing time. She met my needs and made my day much easier! Thanks Celia for helping me, Youre Awesome!
Amanda was awesome, curtious and helpful. Id recommend stopping in
This place is fantastic. They answered all of my questions easily and were more than helpful with every need I had. Nicole was especially helpful with her intimate knowledge of the area and concerning Public Storage offers and deals. I honestly can’t think of a better company to store my prized possessions.
It kept raising prices even during the covid pandemic. Who does that?
Celia was very knowledgeable and helpful in assisting me with correct size unit and all of the details. The facility is convenient and just what I was looking for. I would certainly recommend this facility!
I wanted to let people know I needed a storage unit for my props for a while. Everything was super easy for payments, my belongings remained in take with no signs of pests at all. Celia in the office is super cordial and was extremely helpful anytime I needed anything!I highly recommend Public Storage at the 199 Missouri location. It’s very conveniently located at West Bay and Missouri.
Update: 10/2/19 Went to cancel my storage unit that I have had for 4 months I believe and was told that I still had to pay for the month of October even if I no longer need it. That will not be happening! I will NEVER use Public Storage again!Jerry was amazing! He answered all my questions that I had and explained everything to me. Thanks again Jerry!
After looking through many storage units online I found this one. I was able to set everything up online it was easy and quick . I went down the next day to finalize the details and make my first payment. Celia and Bhreanna were there when I arrived and they not only showed me my unit but they made the process on everything very easy and painless. Within 30 min I was finished and ready to go. If your looking for a great storage place this is the place to go.
Holly and Chelsea were very helpful and friendly with the process of getting signed in. There positive attitude made all the different with choosing Public Storage.
Jessica was awesome and very reliable awesome sauce
I had an amazing experience with this company. Nora helped me every step of the way ensuring I was informed of every detail that I would need to know. She was polite helpful and very professional. I couldnt have asked for a better experience as a first time customer. Would recommend to anyone.
Thanks for the friendly, professional and great service Celia and Eric! They took good care of my needs. Highly recommend this location.
This is a great place. It is in very convenient and clean but the best part is Cecelia at the front desk. She is honest and has helped me immensely. Highly recommend this place.
Ria was extremely helpful & so very kind!
It was my first time renting a storage facility. I worked with Chelsea she was very friendly and informative. If I ever need a storage facility in the future I will be sure to use Public Storage.
Celia Wonderful experience great customer service very helpful and knowledgeable the ladies at the front desk were very kind and greatest when you walk in the door they walked me around showed me and its explain the differences in an indoor unit and outdoor unit. They were willing to answer of my questions very knowledgeable good price.
Property seemed to be well maintained and secure. Amanda was really knowledgeable and helped answer all my questions. The staff was personable and Amanda even took the time to show me multiple units, while I debated what size I may need. Highly recommended! 😁 ☆☆☆☆☆
Chelsea and Celia are wonderful! Customer service was astounding and they helped me find my unit and explained the whole process! 10/10 would recommend!!!
Great customer service. Celia was amazing, she helped me with all my requests. Would highly recommend
Thank you so much to Celia for helping me with my storage leasing. Friendly, helpful and made sure I was all set up before leaving. Thank you!!!!!
Lexus was extremely helpful, flexible, and patient when my husband and I had underestimated the size we needed for storage. She was great at explaining everything and very organized throughout the whole process. Highly recommend!!
Rented a storage unit today. Unit was clean and secure. Recommend working with Celia. She was very friendly and professional. Plus she answered all my questions.PS Customer
I frequent many facilities monthly and this is one of the best. Jessica and Nick are awesome! Rent here and you won’t be disappointed. Five stars all the way! One of the cleanest properties in the area.
Nic and the crew at Public Storage in Largo are great. Clean storage units, halls, and even the bathrooms. Price per sq. ft. was better than most other facilities. Air conditioning is set low enough its comfortable and the humidity is low. The wire cage over each unit and good head space gives great air circulation. They provide carts and the doors, elevators, and halls are wide enough for almost anything in your house (I had to take motor off a table saw to get through a doorway). Finally, you need a PERSONAL code to enter and exit the lot which is part of great security. I highly recommend this facility.
Nicole is a blessing in disguise! Was having a extremely bad morning. I stopped in to make a payment and a few kind words from her along with her excellent customer service quickly turned my frown into a smile. You never know what kind a day one is having. A few kind words and a helping hand goes a long way! Thanks Nicole!!!
Moving is stressful But Celia in the front office made it easier. She was friendly when we were frazzled and went the extra mile to see if getting a larger unit would be more cost effective. The facility is extremely clean and there are plenty of dollys to make the move quick.
We came from Canada to clean out my sisters storage unit. We were extremely pleased at the customer service from Jessica.... She was courteous, friendly and pleasant to deal with. She was very helpful in suggesting where there might be a thrift shop for donations. Your facility was immaculate and well maintained. During our cleaning out the storage unit we saw Jessica several times mopping the floors and doing general cleaning. Very happy with the unit itself no evidence of vermin and all inside was clean. Would definitely recommend to my fellow snowbirds.
Celia was the best! She answered all our questions and served our needs promptly. Public Storage is lucky to have such a terrific employee.
The staff was very friendly and very professional. Excellent customer service.
Jerry was very friendly and very knowledgeable. He answered all my questions patiently and made sure I had everything I needed. The site is clean, well kept and secure. I feel confident my things are in good hands at this location.
I have had a climate controlled unit for over a year and needed to change to a smaller unit. Alfredo showed me a unit that was available and the perfect size. He went over all information for the new unit and made the change easy. I go into the office and make my payments each month and everyone working there is always pleasant and eager to help.Everyone working here are friendly, smiling, and understanding. Each time I have gone inside it has been a pleasant experience
Hands down best experience no one likes moving and when your older its even harder this rental was painless and I absolutely love easy, From booking the rental online for my father Jessica had us into the right size space. She also explained to us about possibly transferring into another unit smaller in the future after we unload some of our belongings highly recommend this location its very clean and its A/C... Thanks public storage and Thank you Jessica
I reserved two units a couple of days before I needed them. On that day the movers and I got stuck on the freeway and we had issues arriving at the storage location before 6pm. I called the facility several times to let them know that I would be about 20 minutes late. I had to leave messages. No one picked up the phone. That made me uneasy because if the office would have been closed I would have to pay for hotel etc. for the movers. I received a call back around 5pm and I explained the situation to Vicki. She told me that she would have to get in touch with her supervisor. She then called me back and told me that she was allowed to stay longer. That put me at ease. We arrived 20 minutes after 6pm and just in case I reserved a third unit because we were not sure if everything would fit into two units. Vicki went home after all contracts were signed and we unloaded the truck. We were able to get everything into two units. Early the next day I went to the office to cancel the third unit with Jessica. That was not easy! Jessica explained to me that she couldnt cancel the unit because it was the next business day. I asked her how I could cancel the unit on the same day because there was no one at the office. She insisted that it was company policy. I asked her to please get in touch with her supervisor. The next day she called me and had good news. That made me happy after being very unhappy with Jessica telling me about company policy. Vicki went out of her way to satisfy the customer. Jessica did so also after some convincing.