A few months ago I had an oil cooler replaced. They did an incomplete job( in my opinion) I came back, showed them why and they wouldnt take care of the problem unless I paid hundreds more. I had to go somewhere else and they finished the job for 100 dollars. If Sames Ford owner wants to respond for me to call and talk with him thats ok. JUST NOTICED THERE HAS BEEN NO RESPONSE TO ANYONE. IS THAT A LACK OF CARING WHAT HAPPENS??

Service takes a little while even with appointment. Parts are not readily on hand.

Service Department is always booked, no appointments available and no loaner cars guaranteed. So if your car needs to be worked on your Carless, mind you, they promise these services when you are sold the warranty for repairs.Also, sales man (Oscar Martinez) lacks customer service skills, he didn’t introduce himself and didn’t offer water although we were with him for hours when when he closed our deal on a new car.

I was at, Sames Ford, Honda section. I had the most knowledgeable not to mention beautiful ❤️ young lady attended me. Laurie Mata, was the sales representative. Laurie did an excellent job in filling in all the gaps in looking for a car. Laurie hooked me up with a great Honda Accord sport.

The staff did a great job understanding the needs of my family, and went above and beyond to ensure the best option for our budget.

I have always taken my truck to sames quick lane for my trucks oil chang. Never have problems. But my truck never gets washed after the oil change like they say they will have it washed. So I always end up having to tell them to wash my truck after I am ready to leave. This last time I took my truck for the oil change I have someone else pickup my truck and again it was not washed. They never fail.

Can’t thank Mr. Oscar Martinez enough for his service and patience. Very knowledgeable and kept great communication with us throughout the entire process. Glad we stopped by their weekend event. Got a great deal!

Extremely satisfied with her professionalism and knowledge thank you so much for everything Laurie Mata for helping us choose our vehicle

Very bad service my was there for a month and 20 days and when I got it by the next day it broke down. And now is back again and has 8 days and I call and body is there to attend me.

I called Sames Auto today because I wanted more information about the sale they will be having this weekend. The receptionist was rude and I couldn’t understand her. She said before she transferred me “no escucha, ya casi le gritó.” Very rude lady. The salesman was very kind and he explained everything, but sadly they won’t be getting my business. We had the money at hand to take a car out but knowing they have staff like her, it’s sad. I work in customer service and I know how to treat my customers. I have never disrespected or been rude to a customer.

Was there almost 4 hours to get an oil change and done it through the quick lane. Also they said back brakes needed to be changed so no problem I got them done as well but 4 hours is crazy when at another shop had the oil changed, fluids flushed and changed spark plugs in lesser time. Why is that?

Great customer service and excellent job on my ford f150 pickup truck which went in for a recall. Kudos to the service department!

6 weeks to try fixing the breaks on a 2011 Edge, no loaner car offered, not fixed yet, “with a maybe by next week” and now being told that after replacing two parts a third one is needed for $1,000.00 USD + labor?Is this the guessing game at my senior citizen’s sister expense, of a retired teacher’s salary and the gain of Sames Ford?No wonder smart people go all the way to San Antonio to buy their cars. Only us loyal supporters of local businesses have to put up with this level of incompetence.Cannot believe Sames Motor does not have competent management that supervises their service team and questions them and their mechanics for not being able to fix breaks, of all things IN SIX WEEKS ! ! !With all the computer technology and trainings of today, Sames Ford Company of Laredo cannot do a break job timely and affordable “only in Laredo”.

Purchased our 5th vehicle at Sames! With 4 kids now driving our driveway is full. We got the best price, best service, and they even helped our son purchase his own vehicle as a first time buyer! With no credit, they helped him get financed! Thanks Sames!

A week ago, I had my trucks brake peddle sink to the floor even though the brake fluid level was fine. Being that they were closed for Labor day, I was there at 8am Tuesday and spoke Joe Bedolla who was very courteous opened a service ticket and he advised that I would be contacted later that day to setup the appointment. I got a call later that day and the appointment was setup for Friday morning at 8am, so I scheduled the tow truck service for Thursday afternoon. Called Friday morning and Mr. Bedolla was out and would not be in till Monday. At 5pm I called again after not having received any updates and was told they were working on it, that the tech would give me a call back, but he never did call. Today Monday I call to get an update and Mr. Bedolla is still out, and will not be back till tomorrow, but was told they are still working on the truck with no details, just that they are working on it. I was advised that Mr. Bedolla can provide details when he gets back tomorrow. How is it possible that my vehicle was not passed on to another service rep? It’s bad enough I have to deal with the frustration of breaks that almost got me into a car wreck, blue screen backup camera and a vibrating steering wheel when it did brake. I would have appreciated another service rep calling me to advise on my vehicle in Mr. Bedolla’s absence.

I would love to gave a big thank you to Laurie Mata & Rey Pena for going above and beyond in helping me out with my new Vehicle when in need u can always count on Sames Ford of Laredo and of course with Laurie and Rey giving it their all .. thanks 100 %

So I have to give props when props are deserved. I had called Manuel Meme Palacios III a couple months ago about a vehicle he had at one of his lots. He really helped me out and got me the best price possible. And now for the best part. The vehicle had a hood cover that was torn and at the time of the sale Meme told me that he would get it fixed. As many of us know that salesmen will sometimes say anything to get the sale. I took my vehicle to the dealership to get another part repaired that was under warranty and it took about 2 months to get that part. So here we are 2 months after the sale and I contacted Meme to see if he still stuck by his word and get that hood cover replaced like he told me when he sold me the vehicle. I got my vehicle back from the dealership and got my warranty part repaired and the hood cover that Meme promised to get me. That right there is great customer service. Thank you Meme for keeping your word even though you made the sale 2 months ago. For those that might be on the fence and looking for a great and accountable car salesman, look no further cause Meme is your guy.

Worst dealership in Laredo Tx don’t recommend it after two years of having my car I find out it was repair because of the previous owner had an accident when they sold the car they didn’t mention it was a repair car if they would off told me I wouldn’t of bought the car.. they should of made me sign a form or at least they should off mention it to me. No matter how small the accident they should let the buyer be aware of it... people from Laredo don’t waste your time at Sames go to dodge they are up front and very friendly.. SAMES Dealership bad customer service ever not happy w their service or how they sell cars

As a nationwide freight driver... Always ending up in Laredo. Sames Ford is the one dealership that I dont mind coming back to. Theyre the friendliest dealership, out of dozens I go to. And no matter how busy they are they get me in and out just about as fast as they can. Its another thing I actually like about coming to Laredo. It helps to offset that long drive down here. And when I needed a spare part for the van, they had it at a very reasonable price.

Saw a truck for sale on the website, went to the dealership, the price was way higher! tried to stiff out of 4k on taxes twice! this is a bad dealership! donot go! I have proof!!!!

Freindly but had van in for front door lock replacement and horn.Niether got fixed.Door lock is not adjusted right.Passenger door lock is flush when locked and works perfect .Drivers door locked is the first pic its not adjusted right.But if you use the key manually it will open.And shut took the kid all day to put in a horn fixture and put in a new door lock wrong.Not happy at all.

Awesome service!

Great sercice on parts dept

I really like this Dealer, but Honestly is Expensive, The Interest for a New car is 50 or Even 70% Higher than in San Antonio!! They Said Buy Local But Not that Higher, Everyone Knows in Laredo That The Local Dealers Are Extremely Expensive...

My Wife and I drove down to Laredo from Corpus just to see the new Edge ST. We did not have any intentions of buying a new car from this dealership but after meeting and dealing with Mr. Rey Pena that changed.Mr. Pena went over and above what we would consider great customer service as he did everything he could to make us feel like we were Family.Thank you so very much Rey for everything and when I’m ready to buy another truck I will certainly be calling you.I would recommend Mr. Pena to my Family andanyone that is in the market for a new vehicle.Thanks for a Great experience and we Love our new Edge ST.

Dont trust the job quality done there its the only place that we have in town so that but the quick lane service is good no problem there

Eddie Manzo (Sales Representative) & Samuel Rubio (Sales Manager) are great employees and definitely know how to treat a customer. Both gentlemen were able to get me into my dream truck and make it the best deal in the state of Texas. Thank You Both

I brought my truck here for an intermittent issue and was warmly greeted and felt right at home while they quickly brought my truck to the repair bay. This dealership is organized and has it together! Everyone I dealt with was very polite and extremely respectful. Being the only Ford dealer in town sometimes leads to a sense that they can do and act as they please because the customer has no choice. Not so here. They had my vehicle all day and simply couldn’t duplicate the issue and so charged me nothing. I can’t say enough good things about Sames Ford’s Service Department not because they looked at my vehicle for free, but because this is the place you would want to bring your vehicle in for service.

Service was excellent.

We have been loyal Toyota customers for about 20 yrs. However we decided to check out what Sames had to offer and WOW. What great service!! There are always so many stressors when buying a car but Ricardo made the process so easy and enjoyable. He gave us a deal we couldnt pass up! He made us feel like family and not just another customer. I love my new truck! I will definitely be recommending people to Sames and will definitely be back. Move over Toyota ! I drive an F150 now!

One of the best ford dealerships in Texas. Have bought many vehicles there. Service ok not the best but ok but will sell you stuff you don’t need like air filters but still better than most. Certainly best in Texas as far as Ford goes.

I would like to give a big shout out to our sales associate Nicholas Galvan!!! He is awesome! He answered all our questions and did a great job along with the finance dept on getting us to where we wanted to be on our new purchase. He provided great customer service. This is our fourth purchase with Sames Ford-Laredo and we had a great experience from start to finish!! Thank you once again Nicholas Galvan on making our new truck purchase experience a great and smooth one!!! We will be back!!!

I would like to acknowledge Tracey Stump as the best salesperson ever! She did a fantastic job assisting a friend of mine to get into a Nissan Rogue after her Mazda was totalled. Its not easy to find a good salesperson, and especially with cars. But I would highly recommend Tracey Stump at Sames Motor Company to anyone looking to purchase a vehicle!

Good service

The employees that work in the service area, when you have to take in your vehicle are proficient, courteous and helpful. Shuttle is great. However I got jerked around by the salesman twice much to my dismay. Would never recommend Sames auto.

Karen and Mrs Andi are the best! They both were patient with my decisions on what I really wanted and helped me get into a vehicle that I was going to feel comfortable with! Thank you ladies! Great customer satisfaction..

Raul murillos best seller 🤙

This was the most pleasant experience ever! Christian my salesman was very helpful and kind throughout the entire process. Cesar the finance manager made sure I knew every option available to me and was patient and attentive on explaining the financial part of the deal. Sames Motor company showroom was very clean and had a very relaxing ambiance. I will definitely remain a customer here and refer friends and family!

My dad bought my brother a brand new mustang for his graduation last year. Everything was great until we were asked to get it serviced. A few days after the oil change the rear view mirror just fell and the windshield cracked. When we took it to the dealership we spoke to the service manager and he claimed it was tampered with and we agreed. It looked tampered with. When we agreed he continued telling us how it was probably my brother who had tampered with it even though he willing,y admitted that the only way to take the rear view mirror was with a special tool that only they have (mechanics). He also said his employees are highly trained and thats why it HAD to have been my brother to have done the damage himself (with a tool we dont have? I seriously doubt) Personally I dont see why someone would break their own mirror. Anyway. We were promised a call from the general manager to speak to him about the problem and its been weeks now. They charged us for the fix and didnt allow us to file a claim and we never heard from the general manager. We honestly think it was tampered with at the service department. Its safe to say we will be taking our business elsewhere and no longer going to purchase the SUV my dad promised me for this year or the truck he wanted. Our money is not worth our vehicles being damaged. Think twice before you buy here.

Mr Salazar is amazing!He made us feel very comfortable because you can tell he cares about his clients to have a great experience. He truly listens to what we wanted in a truck, found it and bought it to Laredo. I highly recommend you shop at Sames and ask for Jerry Salazar.

Amazing service. The Sames staff is so attentive and helpful. Rather than attempt to sell you the most expensive car on the lot, they individualize a car plan for you depending on what you need and what you can afford. Special shout out to Ana and Andy, for making my car purchase smooth and forever memorable!❤

Beyond happy with my purchase at Sames. I cant imagine my purchase being this amazing if it wasnt for Alan Rivas (sales). Very well informed about the vehicle I was purchasing and its features.Definitely will continue to refer family and friends to Alan Rivas.Continue the awesome work Sames in finding passionate staff.

Fantastic, awesome, great service..one word can not express the experience you will get from this dealership.. I am a repeat customer and I plan on being a three peat customer..It was worth every mile I drove to purchase my new vehicle..Laurie Mata you are the best and such a sweet personality. I will be back to Sames for my next purchase of another vehicle..YOU ROCK

I would never buy a car there, really bad reputation.

I was more than appreciative of the service received at Sames Motor Company. I was greeted immediately upon driving into the service area where the manager, Oscar Gonzalez, requested an explanation of what was wrong (very simple issue I had identified incorrectly) and said they would take care of it immediately. The technicians reviewed the cars performance, and I was pleasantly surprised when, in a very short time, Mr. Gonzalez returned to advise me that my car was ready. I pulled out of the lot with a big smile on my face!!!!Thank you, Sames Motor Company, for great service and for the professionalism and courtesy shown by Mr. Gonzalez and other employees!

Bought a truck there and they haven’t paid off my trade-in as agreed. It’s been over 2 months. Terrible. Shop somewhere else.

I would like to thank Mr Luis Salas in the professional manner in which he took care of me while I waited for my vehicle to be serviced. He kept me posted in my cars progress while in the shop.Sames Motor Co will continue to strive with employees like Mr Salas.We will continue being your customer with exceptional employees like Luis Salas.

Awesome experience with sales consultant Ricardo Rodriguez.Highly recommend working with this young gentleman, very knowledgeable and very respectful. Never pressured us into buying anything, and answered every questioned we had. will definitely go back to Sames Ford for my next vehicle purchase...

Great Service from Sames Ford Team! Alan Rivas (Sales) gave all the support and confidence for a fast and pleasant purchase! My family and I needed a bigger vehicle and our new SUV is just perfect. Definitely will recommend Sames Ford and specially Alan Rivas to advice for a great purchase! Thank You! #DriveLocal

I want to thank Laurie.. shes an excellent, excellent sales person and great customer service. She was looking what I wanted and made great great deal for me..

I would like to thank my salesperson Laurie Mata and Sames Ford for a great buying experience! I purchased a preowned vehicle from them and could not be happier. We came from out of town to see the vehicle and it was exactly as described in the posting and photos. The staff was straightforward, courteous, professional and outgoing. I am very pleased and will be referring others to this dealership.

We had the best experience here. Mr. Enrique Vela was wonderful, very helpful. I would definitely recommend him.

Excellent service! Laurie Mata and Cesar Rodriguez gave us exceptional service. We Will be referring our friends and family to Sames Ford. We are loving our new vehicles! Thank you for your time and patience!

The car is running better than when I first bought it in used condition. Two Ford recall issues have been taken care of. Great customer service.

Luis Salas presented us with courtesy and respect, answered all questions and helped my husband and I understand services provided. As first time customers we are very satisfied and appreciate these individuals who care. Happy Holidays- Galvan Family

Great experience. I came in for repairs to my old truck and came out with a new truck. Not easy because I dont ever buy new. They made me an offer I could not refuse. :-) Very friendly staff and reasonable. Good job.PS - Thanks for my new truck.

I have been a Quick Lane customer since 2001. The recent for always going for service is very professional staff, excellent customer service, staff address whats needed on my car always making sure for my safety. Sometimes one doesnt want to hear repairs needed but to me means a lot Safety.

Excellent customer service! Excellent sales team, Rocky made me feel like I was part of his family! Very happy with the deal I got and very happy with my Edge. Would recommend to everyone I know. Theres a reason theyve been around over 100 years. Keep up the great work guys!

Sames Ford has excellent service. They listened to what I we wanted looked for models that I might want and selected cars for me to view and test drive. They were very attentive and helpful in ever way. Thanks!

Excellent Service, Ms. Leslie Rodriguez was very attentive in helping us get the best deal out of our 2011 Mercedes C300, I am by far extremely happy with the vehicle and Mrs. Ramirez as well doesnt let it rest. Ms. Zamora was very nice and helpful as well. All employees at Sames Budget Center on Zapata Hwy were very attentive to the customers needs. Thank You so much. :)

Overall great experience at sames ford. Mr. Alan Rivas was an exceptional sales associate not only did he provide my family and I with great service but also sold me a vehicle that was my perfect fit. Everything ran smooth throughout the process and all questions had answers. This company does not only sell cars but they sale you, always consider making them your first choice when shopping for a vehicle. Thank you once again sames ford.

Went by Sames Ford today and received great customer service from Ricardo. They really worked the numbers on my trade in and final sells price. I highly recommend Ricardo and the entire staff. Love my new F-150...

I strongly recommend Sames Motor Company in Laredo TX, and my sales agent Mr. Miguel Aguiar, I have made car purchases before and as a woman most of the time I have never been able to make or get a good deal, Normally I run into pushy sales people. The experience was so good, I recommended my sister to go to Sames with Mr. Aguiar ...so make story short.BEST EXPERIENCE EVER... I wasnt 100% sure if I wanted to buy or not... but I did love the look of the new Explorer. I bought a Ford Explorer and my sister bought a Ford Edge from Mr. Aguiar 3 weeks later.Mr. Aguiar is very professional and very patient, not pushy, he allowed me to decide and gave me options and time to think. Patient, well I had my 12 year old and 15 year old doing TIk TOk and he didnt seem to mind their craziness.I am very happy with my purchase and so is my sister :)

Sales Representative Dolores Martinez was patient and professional. She understands her product and provided excellent customer service. She understood our needs and did not rush us when making the final selection. I highly recommend her and will refer her to friends and family.

Nick Galvan at Sames was incredibly awesome! Went to him explained my needs and he delivered. And even went an extra step to deliver my vehicle to my home after hours. I have purchased all my vehicles in San Antonio for the passed 20 years but no more. Very happy customer to say the least.

Mr. Salas always goes over the top with me when it comes to service. I have known him for several years and his professionalism, care and attention to my needs has not changed through the years. Thanks Sames Ford for the excellent service I get.

Amazing service! Shout out to Laurie Anne! She was very attentive and worked so hard on my deal and made sure I could get a new car! I want to thank them for trying their very best and getting me a GREAT DEAL!

Laurie and Ms. Andy from In house financing went above and beyond for me. I gave them a list of “needs” for a vehicle, and they found the perfect one for me, answered every question, and explained every detail!! Overall very happy with my purchase!!

Our family only drives Ford and Ricardo Rodriguez and the finance staff took exceptional care of us. They worked hard to get us the best deal possible and allowed us to purchase our truck here in Laredo. I highly recommend talking to Ricardo Rodriguez when going to Sames.

Excited service! The person who helped us greeted us at the entrance,and was able to help us out on everything we needed to know on how getting us on a car asap! We thank (Rocky)😊 for great customer service and cant thank him enough on getting us and going on our brand NEW car!!! 👍👌Will recommend our family and friends to him and the family of Sames Ford 6001 San Dario!!!😃

Very courteous

Im very pleased with their customer service. Carlos the manager at Quick Lane addressed all mi questions and concerns. Will definitely be coming back for next oil change!

Thank you Ford Motors, Mr. Guillermo Galindo and Joe Arevalo for expediting my new vehicle purchase. The experience was stress free, professionally managed, and I received a great deal. Highly recommend Ford Motors of Laredo, Texas.

Great service. My car was fixed quickly. The only reason I am not giving this the full five stars is because my phone charging cable was stolen by one of the employees. I understand there are signs stating that the company is not responsible for any items. Well, I took everything out of my vehicle, but I forgot my charger. Sure enough, it was stolen. Desperate times calls for desperate measures, I guess.

I needed the transmission serviced and needed the brakes checked, so took it to Quick Lane, part of Sames. My truck was ready about 4 1/2 hours after I took it in. The detailed receipt listed services performed on the transmission and fees connected to disposal, work done on the brakes, and the name of the technician who performed them. Also, checks were done on the battery and tires at no charge. I have no complaints about the quality of the work performed or time needed to complete the work.

I purchased my vehicle in March of 2018 the salesman told us it had several features that we liked. When we picked up our car it did not have the feature we wanted and it was missing the spare tire. They told me that they would order the tire for me. I went back and asked for my spare tire and they told me that they didnt know anything about it. They were rude and no customer service what so ever. My salesman dropped the ball and blamed someone else.

This is the best dealership I have ever used. They are very friendly and professional. I took a flight from Dallas due to their amazing prices and availability. Arturo and Kory took amazing care of me and when I experienced an issue with my vehicle strived to make it right and made me a very happy customer for life! Steller service! Thank you Sames motor company!

I have been taking my car for service since I bought it. The very first time I took it, the tires were rotated. The tire technician, or should I just say tire person, seemed to have used the impact wrench deliberately on my alloy wheels leaving them dinged and scratched. I relayed this to the service manager who offered nothing in reply. I told him that the only reason that I will continue to take it there is to have the maintenance on file. At the last visit, I told the young lady at the counter that the vehicle had a recall for an issue with the door trim. The oil was changed, and I was promptly charged for it. I was told that the recall is taken care of at the main building and not at this bay. I was told that I would be called for an appointment. That was about two months ago. Still waiting!

Excellent service at the quicklane, Valerie the service advisor does such an excellent job. She constantly keeps me up to date on my service. Charlie the manager, is always aware of whats going on, and assures great customer service. Always a great experience at the service center.

Very good purchase experience, Mr rabago did everything in his hands to help us, and we walked out very happy. Nice and cozy place, very attentive personnel and trustworthy. Im very happy with my visit

I have never bought a car before in my life, so you can imagine how nervous I was walking in there for first time. I was given a great deal on a 2016 ford fusion. Mr. Josue Vazquez the sales agent was great and answered all my questions. Also Mr. Raymundo who helped with the signing of the contract.

Great service and great deals on new vehicles. Very satisfied with my purchase. I will definitely be back for future purchases. I highly recommend Sames Ford to everyone looking to purchase a new or used vehicle.

Had a great time purchasing my vehicles there. Especially liked the music being played while we waited, cant go wrong with the 70s. Everybody was professional and being that this was my third time buying a vehicle there, I will make my forth one there again when they time comes to buy another vehicle.

I need to work lower my payment and had to sell my truck. They really helped me out! They gave me almost double what the true market value was for the truck and they gave me a lot of rebates in order to be approved by the bank. Great service and a great place to buy your next car. Totally recommend Sames Ford

Had a situation with my car, called Mr. Daniel Carranza and he set up an appointment for me to take my car in for service the following day. Took the car in to get fixed, was told a certain time and the car was out before. When it comes to customer service I never hesitate to call sames as they alway help me out with any problems i have with my car or truck. Really recommend this place

If you take the wrong turn you will go into a maze. Service Department staff was great. Mr. Oscar Gonzalez was very helpful and attentive!

Got exactly what I wanted and needed. Great experience overall! Great customer service by all reps, especially Josue Vasquez, our dealer. Definitely a happy customer and will definitely recommend

Today my husband spoke with supposedly the General Manager named Cesar on San Dario. This person acted so unprofessional, at the begining of the call my husband let the receptionist who answered he needed to speak to someone who spoke Spanish. So this person again the General Manager Cesar told him he was not going to speak to him in spanish at all. So then my husband tells him about an application we had submitted a few days ago. So the manager asks him what he is looking for and, and he said a ford flex fully loaded to trade in our 2011 ford flex. Then the manager Cesar tells him sir your asking for too much the payment on the 2019 ford flex is in $850. He was being so rude and, making seem like we could not afford a 2019 SUV.

Well served, informative about the work done on our vehicle. Very dependable agency. Thanks

Update March2018.My parents needed to upgrade their vehicle and we went to a dealership on the loop. Horrible trade in value, barely wanted to give us incentives, it seemed like the usual Laredo dealership. Headed over to Sames, right off the bat they were giving me 4K more for my trade in and all of the incentives available. I was in and out with a new vehicle at a great price in 3 hours. Thanks to Leo and the team at Sames! 👍Mr. Bedolla at the service department took care of an issue on my Ford Explorer. The battery went out and it was replaced being that it was under warranty. I also told him about an issue with the door panel. He ordered the part and I took it back later so that it could be installed. Now my vehicle is complete again.Thanks.

Would have been a 5 star If they would have given me everything like parts off my old truck back and keys for my new truck within a reasonable time frame..

Our Salesman Nick Galvan was very helpful with giving us the information that we needed on the car as quickly as he could. They were very patient, kind, and courteous. It saved me the trip of going to San Antonio. I will definitely recommend this dealership and salesman to my friends and family.

I dropped off my truck at Quicklane the staff, as always, was friendly and eager to help. My truck was ready within the agreed upon time and everything was done to my satisfaction. I used to take my vehicles out of town for service mistakenly thinking that I would get better service, but the staff at Sames is just as good or better than anything I experienced out of town. I was completely satisfied with the work performed on my Ram 1500.

I had an amazing experience here, I am in my early 20s with little credit history built and after no one was willing to help me, Susana did, she went above and beyond and got me a car. She was the only one who didnt give me the run around and got me the car I needed and love.

My experience with Sames Ford was AMAZING!! Sergio Bustamante was an excellent Seller and really helped me with savings and helped me find the perfect economical car that fit my budget. I walked out with a 2017 Ford Fiesta!

The service was excellent and the prices were good

Sames provided great customer service. My salesman was Nicholas Galván, he did an outstanding job working with me and was patient with me throughout the process, I would recommend anyone who is buying a new or used vehicle to check out sames.

Very helpful and dedicated team.. Did everything to make sure I had a pleasant shopping experience n be satisfied with my purchase... Would recommend to everyone..

Jorge Carrillo does an excellent job in parts. Always gets it right, has years of experience. Also service manager Mr. Salas does an excellent job

EXCELLENT SERVICE! JUST BOUGHT MY NEW VEHICLE YESTERDAY. CUSTOMER SERVICE AT SAMES FORD WAS VERY ATTENTIVE FROM THE START. RECEIVED A NICE WELCOME BACK FROM JERRY S. :) **MY SALESPERSON WAS SERGIO BUSTAMANTE WHO WAS VERY GENEROUS AND CONSTANTLY ON TOP OF THINGS, THUMBS UP FOR HIM! RICARDO GAVE ME A GREAT ORIENTATION ON MY VEHICLE WHICH WAS AWESOME. RENE ORTEGON WAS VERY EXPLANATORY WHEN IT CAME TO SIGNING MY CONTRACT WHICH I LIKE. MOST OF ALL CONRAD THE MANAGER WHO ALWAYS WORKS AROUND MY BUDGET WHICH IS PRIMARY FOR ME. HE IS THE MAIN REASON WHY I KEEP GOING BACK.