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Antelope Valley Harley-Davidson
1759 W Ave J 12, Lancaster, CA 93534, United States
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Antelope Valley Harley-Davidson
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ch
Review №1

The best dealer I’ve had the pleasure of buying from. My sales guy Vince was top notch. I normally hate dealer financing but they were honest a very easy to deal with. I believe his name was Scott, the sales manager. Great dude and took the time out of his day to show me his personal Pan American.

Ma
Review №2

Very friendly and helpful staff. Im glad I brought my business to AVHD. Vince was patient and accommodating with all of my questions, as well as letting me test ride the bikes. He has continued to go out of his way to keep me informed and happy. Stacie pulled more than a few rabbits out of her hat to make my purchase possible and affordable, all while making us feel at home and welcome. Thanks AVHD!

Th
Review №3

Best buying experience I’ve ever had. Staci and Vince were incredible throughout. I never felt pressured to buy but based on my experience there I ended up with a brand new Harley Pan America. I rode BMWs exclusively for years. They treat military and veterans very well. Scott, the owner was super down to earth and awesome too. Great place!

Jo
Review №4

Bought my roadking special this past friday .The staff i encountered are all cool people.Especially staci in finance and vince who guided me thru the whole way. Thanks vince,Ill see you guys once you get my windshield in to install it.

Ro
Review №5

Got my Road Glide there,Amazing experience with an amazing staff from sales department (Vincent), Financial department (Stacie),Rental department (Matt) to parts’ department (Garett)Everyone will help you to get your American dream😉Ride safe everyone !!!

Br
Review №6

The customer service was great, but no AC running in the place and it was hot in there. They make enough to cool the place.

Ma
Review №7

Real helpful folks, went out of the way to help me, not only this time, but every time I have gone there.

Cl
Review №8

Took my 2008 FLSTC in to get her spruced up. The Team at HD Lancaster totally looked after her. A huge thanks to Matt and his team for the work as well as service.

Ro
Review №9

Had a great experience very helpful I bought a 06 street glide thanks to Vincent Ybarrondo

Mi
Review №10

Extremely friendly and knowledgeable staff, made purchasing my first bike a breeze. Vince was especially helpful from the very first time I set foot in the building. Looking forward to doing a lot more business here.

SA
Review №11

First time buying a Harley and I’m beyond excited for my new bike and the magnificent customer service from the entire HD dealer staff. I want to thank Vince especially because he was beyond helpful and waited a few months for me to make up my mind. When I finally made up my mind he was very helpful and informative. Thank you Sal

ri
Review №12

Antelope Valley continues to be my first choice for all my Riding needs.Professionalism and a genuine concern at a personal level across the board with their team members keeps my confidence. I average about 12K Miles a year on my CVO Road glide. This is my 8th Harley and it is important for me to know I have a dealer in my corner for what ever I require. Dave Elliot the sales Manager is a straight shooter who I trust completely. If your in the market to buy he is the man! A beautiful store and always a great experience visiting. Live to Ride!

Jo
Review №13

Vince was my Sells rep. He made the whole buying experience very fun and knowledgeable. Stacie the sales manager is also an amazing person. She will give you numbers you cant beat. Just try I dare you! Over all 10/10, A+ or 5 out of 5 stars.The perfect experience!

Vi
Review №14

So this review is a bit overdue, I normally dont voice my opinion about businesses, this however was and incredible experience that deserves recognition, Ive been wanting get a Harley for quite sometime and always hesitant to pull the trigger do to cost and getting a fair deal, i think most people can relate to that when they are looking to make any purchase right?well walking into this place was awesome all the Staff is incredibly welcoming, friendly and helpful! I had the pleasure of meeting Vince who was my Sales guy, this guy is down to earth not in anyway pushy, incredibly informative, good humored, Honest and has a passion for bikes and what he does, Dealing with this guy was Awesome! Vince introduced me to Stacie in Finance! Youknow Everyone will always tell you they will get you a good deal when you are making a good sized purchase...This lady goes above and beyond to Deliver shes honest and really knowledgeable and an absolute Joy to work with, In my opinion this Dealer is setting the bar in all aspects! Their appreciation for their customers shows! For Anyone who is looking for anything to do with Harley Davidson, do yourself a favor and make this your destination!

Pa
Review №15

Antelope Valley Harley gave me ZERO run around when it came to pricing. Before coming here I went to 3 other Harely dealers and was treated poorly. Here at Antelope Valley they were very transparent with their pricing and did not hesitate to help me. Antelope Valley Harley will be my go to dealer for all my service, parts, and more Harleys in the future.

An
Review №16

Clean, well organized, with a gorgeous showroom and outstanding staff.They also have a kick start, a frame that a motorcycle goes on to help people learn how to shift.

Se
Review №17

First off, I’d like to thank the whole staff over at AV Harley. I brought in my 2019 Road Glide Special because of brake issues and other problems. I want to personally thank Alexis at the Service Department for her world class customer service. She not only went above and beyond for getting the parts and having them shipped right away, she also contacted me everyday for updates on my bike. Even after bike was completed (thank you Service Team) she still contacted me, asking how my ride was. All I would say is great job to the Managers for having an outstanding team. Thank you Alexis and thank you AV Harley!!!SUN’NY

pa
Review №18

On a road trip from Oregon to New Mexico my bike broke down in Valencia California,look for the Harley dealership closest to me didn’t like the reviews so I kept checking found a Antelope Valley Harley Davidson great reviews so I decided to take my bike there and I certainly wasn’t disappointed.Got my bike right in worked for three days to find the problem with the rear and wobbly got me fixed and back on the road unbelievable service department kept me updated ken in the service department is awesome.One happy rider!!!PSFeel like Ron the owner became my best friend while I was there overseen all my problems With my bike and was very much involved the entire way awesome thank you and your team antelope Valley Harley Davidson!!!!

Ja
Review №19

Ive had my 04 Ultra Classic serviced all over the country and at many dealers in Canada. AVHD is not the closest dealer to my home, but they are the best. Great service. Friendly staff. Ive never been disappointed in the work that theyve performed. And Ive never felt that I was being overcharged or hustled. This is a first class motorcycle shop. A special shout out to Alexis who stays on top of all of the details, and John, the mechanic, who caught a major safety issue on my bike that another dealer missed. Eternally grateful for helping keep my bike upright on the road.

Al
Review №20

Staff was super helpful and friendly will come back for sure!

ri
Review №21

Do not sign up for the driving school. i signed up and was sent home because i didnt know how to properly drive one. thats why Im in the school to learn its your job to teach me if I dont know how to drive one, not just send me home. they also refused to give me a refund and said That I can book private lessons for $100 an hour which is just ridiculous. i have to pay $100 an hour because you didnt properly teach me the first time. do not sign up save your money

st
Review №22

Vince was our salesman and extremely helpful. ZERO run around, cut through all the BS with finance and was a happy costumer from start to finish. I would recommend AV Harley to anyone looking to buy one.

H
Review №23

Vince was my Salesman, he was amazing. Not the cheesy car salesman type. Tolatatly laid back answered all my questions, took on a good test ride to get the real feel of it.Stacey was the Finance Manager that took care of my loan, she created a relaxed environment and explained everything that we going on.Very pleased with my over all experience and will buy again when the time comes.

De
Review №24

Very nice store has everything harley you need.

Jr
Review №25

From start to finish! This place I will back and recommend to anyone! I got exactly what I wanted or was looking for thanks again to the awesome staff made it seamless and all possible truly appreciated truly do thank you!

Ja
Review №26

Amazing, low stress experience buying here. Small town dealership feel in the middle of Lancaster & Palmdale. Our salesperson, Vince Ybarrando, was amazing, listened and helped me find a motorcycle that met my needs and wants at a price point we could afford. The staff overall during the buying process was friendly, courteous and helpful in every way. Definitely one of the best vehicle dealerships Ive gone to over the last 10 years. Thanks!

JR
Review №27

Had to have major engine work on my motorcycle. Follow up, price and staff input and support was the best it could be. Friendly, professional and accommodating. A well run dealership.

Fi
Review №28

THIS PLACE IS GREAT AND THEY DONT LIE TO YOU. I WENT TO 3 DIFFRENT ONES AND THE OTHER 2 WERE ALL LIES.GO VISIT VINCENT AND DAVE THEY WILL EXPLAIN EVERYTHING TO YOU. WE GOT A TEAL ROAD GLIDE W/BALCK PKG AND THEY EXPLAINED DETAILED ALL OF ITS PERKS. STACY, AT THE FINANCIAL DEPT. SHE IS STAIGHT TO THE POINT. NO LIES AND GAVE US THE BEST DEAL .THANK YOU GUYS. MY HUSBAND IS VERY HAPPY

vi
Review №29

Purchased a 2016 Harley Slim from Vince. I highly recommend Vince as your sales guy. Hes friendly, knowledgeable and very patient. Hes definitely not a high pressure sales man and I like that. Hes very honest and knows his stuff. Ill definitely buy another bike from him and AV Harley. Thanks Vince

Ch
Review №30

It was really friendly an polite. a very nice place that you would enjoy doing business with..

Jo
Review №31

Always have a good time here & get treated like family........Dave Elliot has helped me out once again! He purchased my friends 2013 Street Glide. Thanks alot AV Harley 👍

Ro
Review №32

Nice shop . Lots bikes & clothing

JJ
Review №33

My bike was there for serviceQuality and excellent service overallThey checked my rear brake as wellThank youAVHD team

Ri
Review №34

Upon entering the H-D shop I felt a You dont know how blessed you are to be in this place kind of vibe. After a few moments I met with an H-D representative who allowed me to make an appointment to repair an oil leak & replace the piston rings on my H-D in 4 weeks.1 month later I arrived with, still in the package Genuine H-D cylinder replacement gaskets in hand. I then paid the estimated repair & replacement cost up front & left.Later that day the associate called & advised me that only the rocker box gaskets needed replacement & that bylmy bike would be ready shortly.. I reminded the associate that I also paid to have the cylinder gaskets & piston rings removed & replaced. The reply was Not gonna happen (or words to that effect).I was given a refund for labor not performed & sent home, gaskets in hand. But at least my bike wasnt leaking oil.

Ch
Review №35

Always a great place to go to for your Harley needs. The awesome staff is always happy to spend the time with you to ensure all you’re questions have been answered.

Al
Review №36

Wonderful...good people 👍

Je
Review №37

The best Dealership on the planet. You really do feel like family here. The staff are always so friendly and welcoming. The Sales Team are very knowledgeable and helpful when it came to choosing the perfect bike for me. I LOVE AV HD!! Its my happy place!

Ma
Review №38

Always clean and always great sale people. Friendly and helpful.My only complaint would be if youre unfamiliar with the area it can be difficult to spot and get to.

Fr
Review №39

Excellent costumer service and really good people super friendly

An
Review №40

Never seen so many beautiful bikes going to buy me one

My
Review №41

The folks at Antelope Valley Harley Davidson are great. A very professional organization. They a very nice, courteous, knowledgeable and passionate about motorcycles and Harleys in general. Test drove a couple Harleys, bought a T-shirt and few stickers. Was a good time. Considering a Harley Davison in the future.

Ju
Review №42

I love Harleys and there is a large variety of bikes there.Except for an 03 fatboy, although the Softail slim fits me better,may have found my new favorite.

Ra
Review №43

Always a great experience. Thank you for your help Pat, love the jacket.

Ca
Review №44

I bought a 2020 road glide in Decenber and its the 2nd time it broke down. The service DEPT Sucks!!!!!!!

G.
Review №45

Not the Place to go buy your Bike at.Dont waste your time with Salemen who name starts with a ( V )

Mi
Review №46

I traveling across country from North Carolina to Cali then back to North Carolina. Needed bike serviced and highway pegs. Ken hooked me up and turned it around and got bike back road ready next day. Thanks Ken. And 4600 miles of bugs. They cleaned my bike up real nice. My experience was awesome highly recommend this dealer

ka
Review №47

I was able to look at a few Harley bikes they were all awesome and the service was excellent thank you so much Harley of the antelope valley

Je
Review №48

Best buying experience ever. The Staff was very helpful and made me feel like part of the family. Quick and easy financing. Vince was a great salesperson. He found the perfect fit for me. I am extremely happy with my purchase and I cant wait to get out there and feel the wind in my face!! Thank you AV HD!! Ill be back and bring friends!!

Lo
Review №49

Purchase experience was thankfully very pleasant. From the salespeople to the finance person, everyone was professional, informative and friendly. No pressure! They worked with me to make a good deal, including the financing, extended warranty, etc. and gave me a good price on my trade. I would purchase from them again and recommend to all my riding buddies. The purchase of my first Harley-Davidson was a great experience and Im loving my bike!

Da
Review №50

Best ever customer service! Weve been in every couple days for a week. They now feel like family!

st
Review №51

Great team all work together as one awesome dealership!!!!!Thank you!

Os
Review №52

Im just getting into the riding scene and the people here were really helpful in helping me figure out what type of gear was right for me and didnt try to upsell me or anything which I loved they genuinely tried to give me advice and help me.

Sp
Review №53

Love our new helmets! Too bad we had to go elsewhere to buy them since the two ladies working that day in the apparel department were less than accommodating and somewhat condescendingly rude. Didnt know these were 3 in 1 wearable which makes them extra cool! Yeah we werent told anything about them at all. Internet informed me, maybe they didnt know anything about them at all. Other than that, love this place.

ma
Review №54

Purchased my first motorcycle from AV H-D. Great first time buying experience, from beginning to end. Vince was extremely helpful, great guy. Very satisfied with what the finance team was able to come up with. All team members were very nice and made me and my family feel welcomed.

Ho
Review №55

Great service still have my 2015 street glide like new my second new harley at Lancaster Harley Dealer

De
Review №56

Enjoyed the buying experience at AV Harley! Stacy made me the Best Deal Possible and she was great at all aspects of the process! And a Special Thanks it Andy my sales person!Long Live the Vikings!

Da
Review №57

One step closer to walking out of the dealership with a beautifultifull new miss metal

Jo
Review №58

They always have what I need. Got this 15 years ago and I still ride it.

Ju
Review №59

Lots of cool bikes if youre a Harley fan. The associates there are super friendly and Im taking a beginning riding class here soon!

Se
Review №60

Great staff 👍, I bought my first harley here, great experience they help me with what I want it and with in my budget they didnt try to sell me something new they show me exactly what I went for and for a great price. To all my latinos ask for Vince.

Be
Review №61

Husband loves new Harley. Friendly people great service

Wi
Review №62

The entire staff at Antelope Valley Harley-Davidson is absolutely fantastic! Their primary goal is to ensure complete and total customer satisfaction with each sale and service. I am a loyal customer of theirs for life!

Jo
Review №63

I have purchased two motorcycle from AV Harley I recommend it 100% Tom is a great!! He really helped me find something that I wanted and that worked perfect for me. I went on a couple test drives picked the one that fit for me. Every time I went to AV Harley I felt welcome like if I knew the people for years. Everyone working there is very friendly and very approachable. I got some gear and they also helped my wife get fitted for a helmet all around A+ Service there. Thank You once more AV Harley

Co
Review №64

This has to be the best dealership in the world. I rode my bike 337 miles to get repaired. I have a dealership 3 miles from my house and can’t trust them. I bought my bike here in 2017 from Tom . Everybody in this dealership was so kool and friendly they put up with me lol! Ken in service is a great guy to deal with I gave him a long list of repairs I want done. He even went over everything twice. So if your going to buy this is the place. It’s worth the drive! thank you to all the employees and to the finance person you were great. Even the owners were wonderful . Ps there veterans

Pe
Review №65

Best place buy a bike in my book

Mi
Review №66

I dont think i could have had a better experience if my own family owned the dealership. Vince and Stacie were absolutely amazing. Hands down the easiest and best buying experience ive had. Massive thanks!

Ja
Review №67

Love this place

Da
Review №68

This is such a great place. The entire staff wants to make sure that you find whatever youre wanting. They are so informative too. Its simply a one stop shop for literally everything Harley. They also are so totally supportive of the community with numerous activities they sponsor. Youll love being here.

De
Review №69

Omg best customer service, very friendly and helpful

JB
Review №70

Good love the place

Jo
Review №71

It was nice lot of shiny toys way overpriced

Ma
Review №72

Sue was very friendly and helpful to me when picking out gloves and fitting me for a proper helmet. She knew exactly how to fit me and was very welcoming. She informed me on the benefits of the rewards card, and signed me up. This dealership has been amazing since the first day I walked in a year ago. And i cant wait to buy my first Harley from them in the next few months!

He
Review №73

I love going into Harley! Cat is awesome!! I feel like Im visiting a friend. She helps me find new items Ill love and is honest if something doesnt suit me. Shes a huge asset to this store. The parts guys are always knowledgeable, friendly and very helpful. Grateful to have such a great store in the Antelope Valley.

Aa
Review №74

Thank you Vince, Stacy and the gang for everything. This is the best experience I’ve ever had at any dealership. You got me what I wanted at a price I could afford. I smiled all the way home and I’m still smiling. It was kinda touch and go because of my situation but we pulled through and got it. I really cant thank you all enough.

Jo
Review №75

The same no different

Do
Review №76

Talk to Vince ! Great guy ! I guarantee after talking to Vince, you will be in Stacies office. No pressure what-so-ever! I got the best deal possible here. I searched from the southern tip up to A.V.H.D.

Jo
Review №77

I walked into AV Harley with a dream of owning another Harley after about 8 years without having one and was able to realize that dream with the care and assistance provided by my two new friends Tom and Kelly!! There is not enough words I can find to express my sincere appreciation to these two solid professionals that I now take the liberty of calling my friends and new family members!! AV Harley can take pride for having sales associates onboard their team that not only know their stuff but are also the consummate builders of the true Harley spirit! Thank you so very much for guiding me as I came to realize my latest dream of once again becoming a Harley owner!!! I will never forget you nor this AWESOME dealership!!!

Ro
Review №78

Super cool people working there. Very friendly and no intimidating personalities like some other Harley shops I have visited. If your looking to learn how to ride or get your licence, go to them!

Wa
Review №79

A. Having purchased a neon Harley Davidson clock from on line vendor, the clock after three years stopped working. I was at Lancaster Harley Davidson one day checking up on a service issue and stopped by the location where Sue was working and where there were several other clocks similar to mine on display and discussed the possibility of what may be the issue with my clock with Sue. She indicated that she would follow up with a representative of the clock manufacturer when she attends a Harley Davidson seminar in Arizona and would get back to me. She did just that and got back to me in just a couple days. The representative advised Sue what the issue may be and gave to Sue the part believed to be the issue which she passed on to me and which resolved my issue. I remain genuinely thankful to Sue for pursing the resolution on a product that was not even purchased from her store and appreciate the courtesy, friendliness and professionalism I receive each time I visit Lancaster Harley Davidson.

Fr
Review №80

Very helpful and they have anything you want for a Harley just about

Th
Review №81

Oil and battery called said my shifter stripped but I had a replacement I did myself just late August and get my bike back its just fine no problem??? Ill be going over it my self in the morning.Next morning one of the owners call and after texting with Ken the part in question was the back part of the shifter. Not the front parts I had replaced myself. The vice crush is holding and if it becomes loose Ill be less sceptical. I greatly appreciate the opportunity to fully talking to what the problem they found and the video of it. Thanks again.

Er
Review №82

Awesome Customer Service and Im looking Forward to my Visit & Purchase.....

Ju
Review №83

Andy has been awesome and super understanding of my situation. I highly recommend going to see him if you are in the market!

Ja
Review №84

Harley Davidson ownership is an American dream, like owning a home, etc. Its more than just owning a motorcycle. Its a lifestyle Antelope Valley Harley Davidson has a great staff of salesman, parts people and service. Dont waste your time going down below. Buy locally and experience of local people.

St
Review №85

Went in to buy an older bike. Tom and Stacie made it possible for me to get a newer less miles bike with a lot more extras for only a few more bucks a month. Also they made me and my wife feel like family right from the start. Awesome customer service all the way around.

mi
Review №86

In the past I havent been impressed with the service department. This latest business with them has completely changed my mind. Great communication, the pick up and delivery of my bike went very smoothly, and the overall experience was wonderful. Keep up the good work and customer service.

GA
Review №87

Big thanks to Don in parts for being really helpful and patient. I was shopping for slip mufflers for a touring model and he really went the extra mile by taking the time to actually start bikes on the showroom floor so I could hear the various exhausts. Very friendly throughout the whole transaction and even opened a few different packages so I could see the different end caps etc. Thanks again.

Ga
Review №88

Great staff and products, on a side note they are supporters of several charities and hold events there for them. The owner Ron and his wife Yvette are two of the nicest people you will ever meet! Very caring and helpful!

Wi
Review №89

I was here for the Help for Heroes function. I like to try and support the local Fire Department and other first responders. The food was great and the people are very friendly. There are lots of motorcycles and ways to upgrade your ride available. I will definitely be back again.

ji
Review №90

Ernie and the entire staff at antelope valley Harley davidson were amazing. They communicated everything amazingly clear. The store has an awesome selection of everything you could possibly want for your Harley or apparel and gear. You will not be sorry you went there for your Harley needs and make sure you ask for Ernie!!!

ve
Review №91

Nice custumer servive

La
Review №92

Great customer service! I was looking at jackets and vests for my boyfriend and the gal who helped me was very knowledgeable about them. She had no issue with me calling my local shop to see if they had the same item (due to traveling and luggage reasons). I was worried about sizing due to my boyfriend being Tall and the owner tried the vest on for me to see how it would fit a taller guy (the vest not being in Tall size) and he gave me some advice for it as well.Thank you for being helpful and welcoming!

Fr
Review №93

Great helpful employee are always on hand at this store.On this particular day I interacted with Susie, she was great and attentive to my needs and questions, she gave me great knowledgeable advice on the particular product I was inquiring about, she highlighted the sizes selection and most importantly she was very careful in telling me about its safety specks.Susies knowledge was crucial when I made my final selection to purchase, I completely relied on her helpful advice.I been using this equipment for about a month now, and Im very happy with its functionality and safety. Furthermore Susie also helped me with the sales and promotion special, with absolutely no problems.Thank you Antelope Valley Harley for having great friendly and knowledgeable staff.

Ki
Review №94

Tom is the most amazing sales person! If he went somewhere else to sell motorcycles my husband and I would have to switch bikes even though we love Harleys. He is truly amazing, good at his job and cares about his customers. He also taught me how to be a better rider so I can enjoy the ride!

St
Review №95

Thank you to Angie and the service department for the exceptional customer service. All questions and concerns we had were answered and addressed in a professional and efficient manner. Our bike is running great. We appreciate the informative, helpful, and customer-centric service.

Ch
Review №96

Great experience. Way better than our local store. Well worth the ride out to the desert. Refreshing to deal with real people not sales people. Looking forward to dealing with Antelope Valley Harleyfor years to come. Will recommend to anyone looking to buy. Thank you.

To
Review №97

Prompt and friendly assistance as usual. Cat is the best. The volunteer gift wrapping was awesome.

Br
Review №98

This place is awesome! I purchased a new Road King and it couldn’t have gone any smoother. Tom and Mark really took care of me, answered my questions, and gave me space to think without that high-pressure sales stuff. This is my first Harley Davidson purchase, but have had many other bikes. Buying a Harley here was like a welcome to the family experience. I highly recommend this place.

Da
Review №99

Great people, great selection, great knowledge of their inventory from bikes to helmets to hats and everything in between. Sales staff will tell you the truth and no bull. Treated me with a lot of respect and never talked down to me at all. I was interested in a bike and as soon as we could they arranged a test ride. Cant recommend this dealership enough.

Je
Review №100

I would like to truly thank Tom Nieklamp for great service. Tom has sold me both my Harleys and always goes well above and beyond to make sure I was taken care of and comfortable with the process. He explained every step and made sure I was aware of all my options without being the least bit pushy. I wouldnt buy a bike anywhere else.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:1759 W Ave J 12, Lancaster, CA 93534, United States
  • Site:http://antelopevalleyhd.com/
  • Phone:+1 661-948-5959
Categories
  • Harley-Davidson dealer
  • Motorcycle dealer
  • Motorcycle insurance agency
  • Motorcycle rental agency
  • Motorcycle repair shop
  • Used motorcycle dealer
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–2PM
  • Saturday:Closed
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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