When I needed to replace a 14x18 piece of glass for a picture frame, I foolishly called around to craft stores, big box stores, and frame shops. One crafter supply store put me on hold for 12 minutes; the frame department never answered. A custom framer said her husband could do the job for $22. Then I thought of Howells, a store I often used when I worked in the city. The clerk answered the phone on the first ring. He quickly gave me a price: $5.37. When I arrived, he cut the piece, wrapped it paper, and I left a happy customer. Quick, efficient, professional. As many have said, its a great store with a helpful staff.

Amazing hardware store. Second time there everyone is kind and helpful.At first glance it seems like a small store, however it is full of supplies and these guys have what you need!Come, check it out!

Once again, Pedro and Julie came through with quality work and excellent customer service. I had glass replaced in 5 sashes. For anyone familiar with the process, it is not an easy task. After determining the proper size and helping with identifying the glazing components the sashes were repaired The quality of work is excellent and they were completed in a day as promised. I would easily recommend Howells to friends and family.

My husband order a piece of glass from them, almost 6 months ago. The gentleman that waited on me searched the store as well as a second building. Even thou theres a sign stating anything after 60 days will be cleaned out! I didnt think they still had it but I was wrong! He comes walking back to the store, holding the piece of glass.I would highly recommend this Hardware Store for their, kindness, dedication, caring about theyre customers and very helpful! Thank you

Needed a sheet of plexiglass to use to hook up our standing air conditioner exhaust due to casement windows. Called Howells and Julie was incredibly friendly and helpful with a quote on estimated measurements. Went in the next morning to place the order and drop off the exhaust I needed to connect. Didnt expect the exhaust vent to snap into place on the sheet of plexiglass but they beat my expectations. It took them 3 hours before they called me to tell me it was ready and tonight I got it into place and it fits perfectly and the exhaust snaps into place. Couldnt ask for a better fit or service. Highly recommended for your acrylic and polycarbonate needs.

Had a cracked showcase glass replaced in about an hour. Excellent craftsmanship and a reasonable price. Highly recommended!

The staff at Howells are very helpful. I am happy to support the local neighborhood hardware store.

I had a shower glass enclosure installed by Howells. A+ organization. Excellent installation work and great service throughout the entire process. I highly recommend!!

Love that place. The staff is always personable with customers & knowledgeable about product

Ask for a quote for a window. After about a week, I call in to inquire. Was told that the two people that did the quotes were both out the whole week. Ok, then talked to Bob and he told me he would get something to me. After about a week, I heard nothing. In the meantime, went to Lowe’s, got someone to come out, gave me a quote that day, and scheduled it for December. The installer came for the second quote the same day and moved the install date to November 12thReally disappointed that Howells glass didn’t follow through after two promises?

Best hardware store in lancaster!! Fast service and convenient

They were very responsive, followed up with us to get the job done, and were very friendly and professional on the job. Great quality work.

Staff is friendly, helpful and very knowledgeable about products and items sold here. They carry a large variety of items from tools, paint, hardware and cleaning products, to help you with home improvement or even a diy project. They also custom cut glass, mirror and plexiglass to your specifications for whatever your needs.

Did a great job on our deli case doors! Would definitely recommend.

They r very quick and do there job just like they say

A great place in the city to get your home improvement needs.

Very friendly and knowledgeable staff. Thanks!!

Thanks Hector. Great customer service.

Very personal and friendly staff.