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Perfection Hail
1480 N Interstate 35 E, Lancaster, TX 75134, United States
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Perfection Hail
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la
Review №1

My Honda Pilot was repaired for hail damage. Freddy was the person who helped me and I couldnt be happier with his professionalism. I trusted him with my car and he made me feel very secure in leaving my car to him. He encouraged me to visit the shop and to take a look at the online reviews. Now a days reviews are everything. He made the process super easy and any time I had a question or concern he promptly responded. Once my vehicle was returned it looked great! There was a dent that was overlooked but when my husband pointed it out Freddy took our truck back in and it was immediately taken care of.

Si
Review №2

I would 10/10 recommend. My Yukon was really damage by the hail and they got the job done. I was satisfied with their work. I wish I would of taken before and after pictures to show you. Everybody was very nice and professional. Freddy was very helpful he responded back quickly when I had question.

Cr
Review №3

10/10 would definitely recommend to family and friends! Freddy helped with the hail damage on my car and now it looks like new again. He was very professional and made this process extremely easy. He made sure all of my questions were answered and 100% dealt with my insurance. Also a loaner vehicle was brought to my house and everything was mostly handled over the phone which was great! Over all I’m a satisfied customer and will definitely be telling more people about their services, Thank You Freddy and Perfection Hail!!!

Ra
Review №4

I couldnt be more impressed of the professionalism and quality that this company has. Freddy thanks a lot Man! your work ethic is out of this world; from the first moment till the end he made me feel confident and with peace that my car was in the best hands and I could rest assured that they would literally took care of everything from a free loaner to the final delivery. 100% recommend it👌!!

De
Review №5

Hands down, the best customer service imaginable. Freddy was a pleasure to work with. He went over and beyond to make sure I was happy and all my questions were answered. I appreciate his patience because I have none :) This company exceeded my expectations! Thank you!

Ho
Review №6

My experience with this company was awesome! Freddy was very professional and polite. He helped with every detail needed and kept me informed every step of the way. My car no longer has hail damage and looks absolutely amazing! I would definitely recommend this company 100%.

Si
Review №7

I took my vehicle to perfection hail and i got to say that i’m absolutely in love with their service! Manny was the one to help me out and he kept me updated on every little thing. I brought in my vehicle for hail damage and my car looks brand new! I will definitely be sharing this place to anyone that needs help with their vehicle. Thank you Manny for the absolutely great professional and polite help.

Ax
Review №8

Freddy was amazing about the entire process. He explained everything to us to make sure we were comfortable with what we wanted.

An
Review №9

Omg this place is amazing! Thank you perfection hail but most of all; hands down to Fredy! Thank you for all the work and attention you gave me. He was always on top of it. If I ever had a question he didn’t hesitate to answer me. My 2019 Camry is looking just as the first time I got it out from the car dealership. Thank you again for everyone, but most of all thank you Fredy for making this so easy and handling everything. I never had to stress out on anything.

ma
Review №10

Very professional and trustworthy Took my car in for hail damage… My car looks amazing like nothing ever happened delivered as promised. Thanks to Freddy and his team for an amazing job!! Highly recommend

My
Review №11

Freddy A. provided stellar customer service. He delivered on all of his promises and my daughter’s car look amazing from the removed hail damages to the new tint. I will definitely refer customers to them. Very satisfied customer!

bu
Review №12

I want to thank Raul Arellano for stopping by my home to inspect my car for hail damage. Because of his recommendation I agreed to having “perfection hail” repair my car damage. I was very pleased at the service and dependability performed. FIVE STARS ⭐️ given for all that was provided for me!This message is on behalf of my mother, Carolyn M.

0J
Review №13

Perfect people great work they work with you also make sure you wont leave the shop carless we took our truck full of dents broken windshield came out looking new marina was so professional I recommend this place

Lu
Review №14

Thank you so much for making it easy for me! Freddy is awesome! My car looks brand new! Very professional! They will go the extra mile! Thank you so much!

Br
Review №15

Perfection Hail really took care of us after a hail storm we had. With us being new to Texas we had no idea how bad it could get and our vehicles really took hit. Vicky was there with us every step of the way and made this whole process as painless and easy as possible. We were so worried that we were going to have to jump through so many hoops dealing with insurance and that was not the case. Not once did we ever feel like we were in the dark. We were in great hands since day 1. They helped us get our rentals set up and even let us use one of the company’s loaner vehicles so that we could get to work. I received my truck back today and she looks STUNNING and I am beyond happy with the results! Not only did they remove all of the dents but they CLEANED my truck up inside and out! Should we ever need them again, we will not hesitate to call. Perfection Hail delivered when it came to quality and care. I am blown away by the service we received. Thank you again to Vicky and the Perfection Hail team! You guys are amazing!!

me
Review №16

This was the most amazing experience i every had.. Freddy was so friendly and awesome made my experience easy!not to mention the loaner car. Excellent custoner serviceI .. My car looks great❤no more hail damage.Thank u

Ma
Review №17

Thank you, Mr Raul for everything. You went into details explaining the process from beginning to end. Im so please with the work your amazing employees done to my car. My car looks #AMAZING!!! lets not forget Great customer service I definitely recommend your company to everyone.

Ve
Review №18

Freddy took care of me big time! he provided me with a rental, helped in setting up the claim. dropped off and pick up the car. he was timely with the repairs and even helped set me up with a body shop to fix my damaged door. answered quickly every time I reached out and even kept me up to date with the repairs of my car! he took amazing care of both myself and my parents! highly highly recommend him and hopefully I never have to use them again but if I ever do get hail damage again ill be going with Freddy 100%!!!

Ja
Review №19

Fantastic experience from start to finish. Manny helped me through the process, he was very professional and helpful. They provided me a loaner the same day, handle business with the insurance, payed my deductible, AND money incentive for choosing them! I trusted them with my car and I 100% recommend this business! No out of pocket and no hassle. The work on my car is amazing, I’d do business again.

To
Review №20

Freddy took care of me! He made the process easy and simple. Great communication and he kept in touch daily. Freddy even helped me out with the deductible. He provided a loaner and brought my vehicle to me when it was finished. The work is perfect, I had a lot of hail damage but I couldnt find one ding after they repaired my car. Recommended.

Ch
Review №21

I would recommend Perfection Hail to anyone their customer service is A1, Freddy communicated with me throughout the process, and they’re conveniently located on I-35!!They made a tough situation smooth & seamless.

Ad
Review №22

Thank you Raul Arellano for coming to my house and getting my car my mom and brother car right from Hail Damage that occurred. Everything came out smooth. The business is very professional. Raul has a great attitude and communicate with us very well. Thank you Perfection Hail for getting the job done. From : Cynthia

Ro
Review №23

Perfection Hail was by far the best auto-body repair company I’ve ever worked with. Freddy was the rep I dealt with and his customer service was great! He kept me updated along the way and even provided pictures of my vehicle so that I knew what stage it was in for the repair process. Great quality work and would def recommend to anyone!! Go see Freddy!

Ru
Review №24

Super satisfied with Perfection hail Freddy was super fast helpful and he gives you that 5 star customer service and makes sure you have a rental car while yours is in the shop. They did an amazing job fixing my hail damage my car looked better than before. I would completely recommend this to all my family and friends make sure to ask for freddy !! (:

Do
Review №25

Freddy did an excellent job of keeping me informed and making sure that I had reliable transportation while they repaired the hail damage on my vehicle. My car came back perfect. I really appreciate how well Perfection Hail took care of me.

Al
Review №26

We had some hail damage and we were looking for a reputable shop to fix our damage. Freddy was the rep that handled everything for us, from picking up the vehicle and getting it to the shop, to getting everything squared away with the insurance company. He even offered us a loaner vehicle, which we didn’t need due to our insurance covering the rental cost. Freddy kept us updated on the repairs, sent us pictures and also informed us on when our vehicle would be fixed. Freddy even brought the vehicle to me once I dropped off the rental car. The service we received was superb and I would recommend anyone to take their vehicle to Perfection Hail. They care about their customers. Thank you for your excellent service!

Am
Review №27

They are amazing!!! Vicki has helped us with 1st hail storm with both our vehicles and even our sons car.They took all the stress of dealing with the whole process and handled it themselves. When they 2nd hail storm attacked our vehicles again just 1 month later she replied to my text at 10pm and said we got you covered and they do amazing work! Highly recommend and will use anytime we need them. Thank you for tour help and work Vicki your amazing!!

Er
Review №28

Freddy helped us out and was very professional. He came all the way to our house to pickup our vehicle. He stayed in contact throughout the process. He also took care of our deductible to where we didn’t pay anything out of pocket! I really recommend perfection Hail and especially Freddy. Thank you!

Bu
Review №29

I used them to fix hail damage on my 2021 Jeep Gladiator and they left it looking brand new. Freddy was very informative with the entire process and even provided a rental!! Highly recommend you call and ask for Freddy.

Ve
Review №30

Great experience with the company. Freddy did awesome, he went beyond the expectations. Thank yall so much for the hard work and thanks Freddy for everything u did to make this a great experience 🙏

ES
Review №31

Manny is the best, he took care of my Jeep, no hassle, gave me a rental, treated me like family. Love it! I recommend perfection hail to everyone one!

Ca
Review №32

I had hail damage to my car. I worked with Vicki and she was so professional. She kept me updated through the entire process. She assisted with getting me a rental. She answered all my questions in a timely manner. I will definitely be using company again.

Ha
Review №33

This place was great at fixing my car! Manny made everything super easy to take care of from bringing the paperwork to getting my car back. They were super quick and my car looks brand new! Thanks Manny!

Da
Review №34

My vehicle was damaged in a storm and soon thereafter I received a card from a guy named Freddie. I gave him a call and he showed up at my door asking how he could help. We discussed my vehicle and the damage and I really liked his industry knowledge and willingness to work with my schedule. A day later, Freddy Arellano showed up as scheduled with a complimentary loaner car to pick up my truck for the hail damage repair. As my truck was in the shop Freddy sent me pictures of progress as well as called me to talk about the progress with the insurance company. When I got my truck back, it truly looked better than it did before the storm. Freddy had detailed the entire vehicle as well as even fixing a door ding on the side that wasnt part of the claim!Freddy Arellano and the Team over at Perfection Hail did great work and I would recommend this crew to anyone who is looking for great service, great work and the best value. Thank you Perfection Hail and Freddy!

Jo
Review №35

I worked directly with Freddy through a mutual friend and let me tell you how much of an upstanding company you are working with ... Freddy and his team came to my house over an hour from the shop inspected my car brought me a really nice loaner told me it would be somewhere around two weeks to get me taken care of ... 9 days later they returned with a car so well repaired i wasn’t sure if it was even mine... his repair team even went above and beyond by washing and vacuuming my car and they even replaced a bad headlight... these guys are the real deal and I couldn’t be happier. Thanks, again Freddy and team @ Perfection Hail

Gu
Review №36

Overall great experience dealing with Perfection Hail. Freddy made the process very simple. He helped with making the claim with my insurance and had a loaner ready the same day! I plan to keep my vehicle for many years to come and after I got it back it’s basically brand new. I definitely recommend their services!

Ja
Review №37

Freddy took good care of me and my vehicle. I had no issue at all with my insurance and they best part is that they put me in a loaner and I did not have rentals insurance but, they provided me one. Thank you for taking good care of me.

Ca
Review №38

Easy process, they took my vehicle the same day with all over hail damage. Less than a week (non-business days); I received my car back. It was as if the damage was never there. 100% would use and recommend again. Honest company, no scams here.

Al
Review №39

Freddy was great. He came to my house and explained everything, and he worked out payment with my insurance company, and picked up and dropped off my car, so all I had to do was give my permission for the work to be done. By far the most hassle-free experience Ive had as a car owner. Would definitely recommend.

It
Review №40

Freddy helped me out, he was very clear on explaining everything to me, a very profesional young man . I paid nothing out of pocket, Freddy came to my house to pick up my car from my house and left me with a loaner. My car was ready within 7 business days and he made sure to deliver it to me at my job ! Very happy with the service ! Easy process, no hassle, definitely recommend ! ASK FOR FREDDY!

Mo
Review №41

100% HASSLE FREE EXPERIENCE!!! Emmanuel (Manny) took care of EVERYTHING, from dealing with the insurance claim, paying my deductible and providing me with a rental in my drive way. If that wasn’t enough, they even compensated me with a nice check for choosing them! I was kept informed of the status of my vehicle and it indeed was delivered to me on time. It not only was washed and waxed on the outside (hail damage free of course), but the inside had been cleaned and detailed. Manny out did himself and definitely went the extra mile to impress! My expectations were by far exceeded, I recommend Perfection Hail a thousand times! 😉

Jo
Review №42

Freddy took care of me and my Family ! Made the whole process easy. Kept in touch daily with updates and fixed my car good as new . Would highly recommend The Team at Perfection Hail very Profesional and efficient.

PH
Review №43

Freddy was great. He took care of my truck and kept in contact. The finished product on my truck made it look like new again. I plan on keeping my truck for a long time so I appreciate the work that was done. They did a job that caused me to want to trust them with my wifes vehicle as well. Thanks again.

Al
Review №44

Freddy helped me throughout the whole process. Him and his team made sure my car came out dent free. It came out beautiful and even cleaned my car 👌🏽👌🏽 10/10

Ka
Review №45

I have been approached by several hail companies trying to fix my car. Never wanted to go through the hassle. But... then Freddy came to my doorstep. When I say he gave A+ service, I mean he let me loan their car (for free), picked up and delivered my car to me at work, kept me updated, and handled the insurance company and adjuster. I didnt have to anothing but make the claim! No cost out of pocket! Even waxed my car and filled up my tank because it was my birthday! This is the company youve been looking for to fix your car! Thank you Freddy! ☺️

fe
Review №46

Great Work,I could not be happier with the service and professionalism.Thank you Freddy for your great customer service .I’m beyond happy with the work you guys did on my car .

Ch
Review №47

Reached out to them last week to provide an estimate on cost to repair hail damage on one of our cars. Not only did they come to the house to inspect, they helped with the claims process.They provided a free loaner for the time it took to repair the hail damageThe claim process and work took a total of three business days!Freddie communicated with us throughout the entire process and made the process very easy.

Ka
Review №48

I got paint less hail repair as well and my windshield replaced. I didn’t have to do ANYTHING! They even paid my deductible and provided me with a loaner car. 10out of 10 would recommend.

S
Review №49

Great experience dealing with this company. They picked up my vehicle and brought me a clean loaner within two days of scheduling repairs. Viky was very professional and informative throughout the entire process. Highly recommended if you live in the DFW area.

Ma
Review №50

To be honest, I was worried about my 2020 Toyota Tacoma truck repair, BUT Freddy gave me the confidence of the experience that the repairmen have, also, he helped me with the whole claim, they loaned me a car while they repaired mine, and WOW.... when he brought me the truck it was like the day I got it from the dealership, 5 stars to the Perfection hail team for excellent work, highly recommended .... Thanks Freddy and those who worked on my truck!

Be
Review №51

Freddy is great at what he does and I definitely recommend,They fixed the car quick and it looks newer than ever .

Ch
Review №52

Viki is a great sales lady, very professional and wonderful at getting back too you with details.

Al
Review №53

Freddy took very good care of my grandfathers truck Alberto, was very efficient and even gave him a loaner vehicle while fixing his truck. Would highly recommend this place and please look for Freddy he was such a big help!

Sc
Review №54

Perfection Hail is an excellent business. I have never had anyone work with we hand in hand and on the phone every step of the way. They did ALL the paperwork, coordination with insurance company, provided a loaner car and everything was done from my home. Vicky was amazing with every detail and Harry took great care with transporting and delivery of my vehicle. Both of them spoke highly of the company and made my experience problem free. They even covered my deductible and gave me a check for 150 dollars just for answering the door and choosing them. Im very happy with their service and I highly recommend them.

Br
Review №55

After the recent hail storm we used Perfection Hail for my vehicles. They were great! They picked my car had rental cars ready for us! The customer service was awesome! Vicky is the rep that help us. She contacted us directly with any updates or questions. Our vehicles were brought back looking as close to showroom new as they could get! I would definitely recommend Perfection Hail to family and friends!

ye
Review №56

Freddy helped me with my 2020 Toyota. He got me in a rental and was quick with the repairs.

Ma
Review №57

Wonderful customer service all around, will not use anyone else for my vehicle repairs!

Ja
Review №58

From the first call I made to Marina to the last call when I received my vehicle, every encounter was super professional and friendly. I highly recommend them for your hail damage needs. My vehicle is like new thanks to the dedicated service from Perfection Hail. I could not have asked for a better experience. The whole process was smooth, easy, and handled to perfection, hence their name! Thank you guys so much for everything your company did for me and my vehicle.

Ce
Review №59

Perfection Hail did an amazing job on our SUV. They handled the claim with our insurance from beginning to end. Our car looked like new and everything promised was honored. I highly recommend their services.

Sh
Review №60

I forgot to mention Vicky is awesome.. great job, very pleased... 😍

To
Review №61

Had a hail storm come thru my town which was rare. So this was my first time going thru this experience. But I have to say that Manny made this an easy ride for me. They pretty much handled everything for me. And in about a week my car was fixed. They got the dings out detailed and tinted my car. I wouldnt have it no other way. Its been a long time since I have experienced such good customer service. They have me for a client for sure. If you need a hail fix call them you wont be sorry. Great work!

Gy
Review №62

This business is one of the most honest and professional businesses I have ever felt with!!! I woukd highly suggestanyine needing any work On thie car to use these guys! make surw you ask fOr Freddy

Ki
Review №63

Very nice, professional, and excellent quality of work. They handled the entire process and went above and beyond to make our vehicle look like new. We won’t be taking our cars anywhere else but to them from now on.

An
Review №64

Perfection Hail is a great company to fix your vehicle for hail damage. They have great customer service and technicians that know what they are doing. I recommend this company for all your vehicles hail repair needs.

Jo
Review №65

The Quality of their work is Impeccable. These People Care about Perfection their work and also value their customers with patience kindness n respect. My Wife and I Highly Recommend The Whole State of Texas When bad weather n hail arrive Perfection Hail LLC out of Lancaster Texas

Wi
Review №66

Edward is amazing!!! His crew and him are top notch. My GMC Sierra 1500 was in pretty bad shape after a major hail storm hit us. They worked their magic and my truck looks amazing. They went above and beyond and I am very greatfull. Thank you all very much!!!

Re
Review №67

If youre looking for professionalism speedy service and friendly honest Reps Perfection Hail is the place to go.They fixed the humongous crack in my windshield and did an A1 Tint job on my windows all at no cost to me. My Rep Adrian was awesome very friendly and went above and beyond to ensure my happiness with the services provided Thank you Perfection Hail LLC. LANCASTER TX

La
Review №68

Edward took excellent care of assisting with insurance and the quality of work was excellent. I was very pleased with their attention to detail and customer service!

Na
Review №69

My car looks great. The car returned in great shape. Edward is very professional and friendly. I highly recommend Perfection Hail to all my friends and family. I was given a loaner car.NancySulphur Springs, Texas

Sh
Review №70

My husbands truck had pretty significant hail damage, and a cracked wind shield. When we got the truck back.. it looked brand new! The owners are very honest, personable and sincere. They treated us like we were family. We are very satisfied with the work that was done by Perfection Hail. Defintely reccomend to anyone needing hail damage repair.

Al
Review №71

They took very good care of me and my car!!

Ma
Review №72

“Perfection hale “ really wasted my time and added miles to my vehicle they told me my vehicle needed more damage to it I call it laziness would not recommend them .

S
Review №73

Experts to the Maximum.

An
Review №74

They were very professional and very fast in their work, Freddy is one of the best everything was very fast thanks to their help. Very good team perfection hail

Ma
Review №75

Very Good Job PerfectionHail !! I recommend them, I recommend My friend Fredy Arellano, Warmth of person .. Very good service

Information
61 Photos
75 Comments
4.9 Rating
  • Address:1480 N Interstate 35 E, Lancaster, TX 75134, United States
  • Site:https://perfectionhail.com/
  • Phone:+1 214-916-1827
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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