Had some really great Halloween stuff 🎃 I got these cute tights for 3 bucks!!! Great stuff at an excellent deal

It was very good. U found me 2 pairs of jeans just what I was looking for.

This goodwill store is priced higher than other stores but has better selections and quality! If youre looking for that unique item, then this is the place to go.

I like this Goodwill. They always have a lot of clothes to pick from. It can be a little unorganized and the line to check out can be long.

People people people no matter what you looking for people at Goodwill on South Florida Avenue or always willing to help anyway they can. Now youre liable to find everything that you was looking for and a whole bunch that you wasnt but you will gladly pays a little bit ask for such Treasures. I would like to thank show my appreciation the people that work for Goodwill and make it possible for us to shop at that location when they asked me to give, always seen to be able to help some way. So I highly recommend if youre looking for something specific or if youre just looking stop by the Goodwill location on South Florida Avenue and Schoolhouse Road and get out your treasure bone thank you very much. The hammer.

Employees are nice, but pricing has been increasing a little bit every 3-4 months, items that originally ran $2.98 are now $4.98. And the selection has gone down recently. Hopefully things will improve before the holidays.

Very expressive for itams that have been donated to them

While you can find some good deals on clothing sometimes, most everything else is way overpriced for a store based solely on FREE donations. I found some purses marked more than actual retail price and Dollar Store items on their shelves for $1.50 or more!! Ridiculous. Just be a smart shopper and you will not get ripped off.

One of the WORST goodwills I have ever visited..dont waste your time!

Good selection of clothes this trip. Mens shorts were mislabeled sizes, tagged as 36, shorts were actually size 40. Tagged 32, actually 36, etc.Overall pretty clean, but very few patrons wearing masks, which is scary given Florida being a major covid hotspot.

I always shop thrifts. Its that thrill that you get whenever you visit a store and you really dont know what youre going to find. Some days you find a treasure that apparently someone didnt know what it was and marked it at a price that was absolutely ridiculous and other days you just need some Staples while youre away and Goodwill seems always come through. Theyre consistent one thing Ive noticed however over the last few years is their pricing has gotten pretty much out of whack. Now I know when I buy from there that Im doing good for someone but at the same time its still a thrift store its supposed to have ridiculously good deals to keep us coming back. So I find myself not coming back nearly as often as I do other places. So for that they get three stars based on pricing, based on their product selection including too much dollar store items that we can go to the Dollar store and get for half the price. So this is a midline Goodwill store probably top of the midline. And Ive seen a bunch.

Plenty of great buys. I enjoy going there. Great prices,good stuff new and used.

The place is huge. I didnt get time to go through the whole thing! The only thing I noticed is its hard to find things. There is not a lot of organization. There are womens/mens/kitchen/furniture sections. But, when it comes to clothes all sizes are mixed in with one another. Make sure you have the time to slowly go through the racks.

What a joke this place is. Shopped around, found a few things I wanted, stood stood in line 30 mins only to be told they were only taking cash due to their machines being down. Yay.

Wide variety but kind of pricey. Some stuff had marks or stainsand was still priced pretty high

It appears this Goodwill franchise owner has turned this location into a high end rip off center. All tshirts should be $1 or $2 each. All dress shirts and dress pants should be $5. This is not a thrift store, nor is it a non-profit.

This Goodwill is huge and I had a great time looking through the merchandise. I left with some really good finds. It’s definitely a bit more expensive than any other Goodwill I’ve been to for some reason. There are plenty of changing rooms. My only complaint is the constant reminders every 5 minutes over the intercom that they’re “closing soon” that start an hour before closing. It gets quite stressful after the first couple times. Overall I would definitely recommend stopping by and checking it out though as there is a TON of merchandise.

Very clean and organized.LOTS of clothes to choose from.

I like this store because they add new clothes more than other stores Ive been in!Most tshirts are $2.99 each, some higher, but $2.99 is fair!

Goodwill is always good... theyre one of the best thrift stores in my opinion... I highly recommend it

Might as well shop at Walmart better deals

Good story, you never know what you might find!

My father went to this location to find a few shirts and when he got there he noticed that the line was extremely long. He asked the manager if a second register could be opened since the line was so long and the manager got an attitude with him. He tells him another register cant be opened so my father puts the shirts back and says he wont shop their again due to the attitude he was given. He goes to walk out and someone in the office called the cops on him saying he threatened them. The cops take my father inside and watch the video from the surveillance cameras and find out the manager lied about my dad. My father is 63 yrs old. Goodwill I will never shop here again.

Awesome very organized...alot of good clothes and merchandise..

Such a huge store and everything is reasonably cheap i always spend bout 100 bucks but get like 6 pair of short 7 t shirts a pair of nikes a few odds and ends a hat and most of the things i get r brand new go there take ur time and i guarantee u will find name brand high quality clothes and other thing at a very very fair price everyones nice and helpfull great store with great finds. Really go check them out

Its a very nice goodwill. Prices are great and everyone is friendly

Was able to see a Christmas item that had just came in and they wouldnt sell it to me.Have wait for Christmas to buy it.

When I was there I saw a cannon acoustic sc-8 home theater. This is a white van scam special. The pawn shop where I work will not purchase these for any price. I have refused them new in box for $5. I spoke with an associate letting them know that selling these speakers to a customer was as good as theft. They said they would grab the manager. The associate opened a door to the back room and yelled for the manager. The manager yelled back asking what they needed. She yelled that a customer needed her and the manager yelled back that she didn’t have time for a customer . The associate told me to hold on went back and spoke to the manager for 5 minutes and came out and found another associate. That associate did take the item off the floor but to have a manager yell out that they don’t have time for a customer especially one who is trying to help their business is horribly unprofessional. I will not shop there again

Really nice store. Very clean and organized. Great selection of stuff!

Very clean store but the prices are a little high. Goodwill is not the same back in the day, since it is run as a business and needs to make a profit. Especially Goodwill knows the value of items on Ebay. Goodwill should not ask to round up the total when they are supposed to be nonprofit and charges tax???

Prices are good but the wait time in line is 15-20 minutes which is totally ridiculous!! Lots of workers just no help up front!!!

Left without purchasing anything. Too many people in line with one check out lane open.

I enjoy going every now an then, decent selection but its very time consuming to look at clothes and the sizes are not marked just generalized s m l xl. Shoes are just there no organization in sizes and some of their merchandise is over priced, higher than some retail stores

Very picked over. They need to stop selling online and offer it in the stores. Chinese made junk isnt what goodwill is known for...

The most expensive Goodwill I’ve ever been in. Someone needs to take control of the manager pricing these items.

Literally the best Goodwill around! Ive been to all Goodwills between Lakeland and Orlando, and Lakeland has hands down the biggest inventory. Youll (most likely) ALWAYS find a treasure here. Staff is available to help and restocking so ENDLESS supply of second hand goodies!!

Very bare of merchandise but nice and clean

Good selections and very helpful employees 👏👍

Love this place! Its always a surprise on finds.Today two brand new Tommy bahama beach chairs. Awesome find!

Ive been going to goodwill a for quite a few years. They are really pricing themselves out of the reselling game. They are pricing per piece. A basic tee nothing special $9.99 electronics now $19.99 and up. Insane. They forgot who pays their bills. They get everything for free and then rip you off.

I bought a mini manicure kit that doesnt work and they dont do returns or exchanges. Cashier Gruca was very rude and disrespectful. The whole experience was disappointing. Everyone says Salvation Army is much better. Most likely wont waste my time going back.

The cashier was pleasant..

Nice little treasure I found since moving to FL. Surprisingly, there is a lot new stuff for the home here. Its not all second hand.

Packed store and only one cashier. Line up to back off store and now moving fast.

There prices on clothes are higher than Walmart, and Walmart clothes are new.I wont go there as often because of this

Bit of a let down. Most of the items were cheaper items that you can find at a Ross, nothing too unique or exciting. Normal shoes placed in their collectibles case. I did give it two stars though because it is clean and relatively organized but just offers nothing unique that other non thrift stores dont already.

This store has ridiculously high prices for stuff. A lot of the merchandise is new. Theres tons of clothes, but hardly any housewares. Its a huge store. I will probably go again, but will keep my expectations low.

Good times here. Aot of good selections.

I always thought of Goodwill as a great charitable business to donate to. How can a business that lives off of free donations get away with price gouging its customers? I found numerous items in the store that were barely below brand new prices. Everyone take your business to Ross or Burlington, this store is an absolute rip off and will never get another donation or dime from me.

Always great, but prices have been going up slowly

Always find the best stuff here. Michael Kors shirt for $5. $100 boots for $13. Awesome shopping day.

Can’t find anything good didn’t find what i needed

The store is big,clean & easy to navigate. I find their prices a bit high. They dont use the card system to accumulate point & get discount nor the senior discount. I havent been going as often as I used used to for those reasons. So I give it a 3.

This Goodwill has some decent items but you really have to sort through hundreds of overpriced, trashed articles of clothing just to find something decent. I find clothing here often thats new with tags and the price of the item new is less than Goodwills price! Theyre so lazy they dont even remove the original price. More often than not with the womens tops, you can buy them new for the same price Goodwill is charging. This is not to say you wont find some nice higher quality items for a good price like Ann Taylor blouses for $5-$8, but they have so much low quality junk priced at This price you really have to be patient. This Goodwill is extremely greedy and with their prices, you can honestly get better items at Ross or Marshalls

Goodwill is always a gamble ..if you dont mind used clothes on a budget I get lucky sometimes and find name brand new at a quarter of the price .... Staff Is super friendly and store is pretty clean check it out if ever in the area ...

Prices are way too high!!! Regular stores have better prices for new merchandise!!!! Dont go there!!!!

Big store. Had what we needed. Managing checkout well.

Awsome place to find nice clothes.... I always find 50%off clothes. Fitting room are open so thats +

I took numerous items to the superstore to donate this morning. The cargo area of my SUV was fully loaded. The employee taking in donations did not lift a hand or even offer to help unload my car. He just kept indicating to me (didnt speak English) to pile my donations on top an already too full rolling bin. I’m a senior lady and he was much younger and stronger. My next donations will go to Salvation Army Instead.

Got good deals in there

Found lots of things I needed at good price.

I lost my wallet in Goodwill and I couldnt find it anywhere so I called up there today and got the rudest call of my life I asked if they have found a brown wallet with an ID in it by chance she said no we havent found any instantly hung up

Different, offers a wide range of NEW products

Very friendly service nice and clean store

Nice location and clean, I’m just not happy with the pricing to compare to other Goodwill locations

WOW !! the clothes are very nice, clean, and high end brand. I have found many beautiful shirts here for so cheap. Not to mention the store is very clean and the employees are super nice!! I love this store :)

Everything seemed to be in order when the store opened.. customer service was slightly above-average.. the store in Brandon is amazing..

I just dont understand how so much stuff can be donated to a business but that business will turn right around and take advantage of selling that same item at such a high price. People do good by donating and business has become evil for money!

It was cool good service

Too expensive. I was kinda disappointed on the prices. Im from Georgia visiting Florida.

A bit overpriced especially since everything there has been donated. Some of the stuff can be bought new from another store.

I would rate them a zero. Alesa is a terrible resprentive of customer service. At closing, she ran around the store screaming at everyone to get in line. I have NEVER posted a review on ANY person. She shouldnt have spoken to anyone that nasty. Terrible

Lots to choose from. Clean

Excellent. Great bargains on very good merchandise. They do good work with the money they collect.

Showed up at this place at 550pm to literally asked if they sold something. If they did buy it. Not to browse or take my time and look. I pulled up at 548 by the time I go to the door it was 550pm guess what they had already closed!!! The sign said they closed at 6pm closing early is not good for buisness.

Although I visit often, I am giving it a 2...I wish I could give it a 2.5. Everything is overpriced except the childrens clothes which are $2.98 for the average price unless it is really nice and then it can be up to $10. I try to find whatever else in the half off colors because the full price is usually absurd.Doesnt seem to matter with everyone complaining on their prices for donated items because they keep on raising them.

I love this store, some things are priced a little high but then again some prices are reasonable. I very seldom walk out empty handed. Very friendly staff and nice shopping environment.

Nice people but always busy

Love this goodwill. It’s the only one in Lakeland so that’s kinda good. I have noticed they are starting up the price on a lot of things. Bought some name brand leggings for $3.98 ... then a week later went back and saw the same brand same quality everything for $9.98. Their electronics pricing is ridiculous as well. Otherwise it’s very clean and the employees are awesome !

Love this store!

Employees are being mistreated by being forced to wear masks. Prices too high. Linens used to be more organized.

Nice, big, and clean. A lot to choose from.

Nice selection of items. Prices are higher than expected.

Overpriced. So many items tbat are at dlar tree and they are selling for 5 and 6 dollars

I really like this Goodwill. It is set up nice and everything is easy to find. The back room is kinda silly. Old dollar store trinkets and whatnot. But overall 5 stars.

The bathrooms arent being kept clean because of some of the people just dont know how to flush the toilet and stop cramming so much paper in it. So it makes you wonder how their own home looks

The store is always clean and orderly but over priced

This is the only Goodwill Lakeland has luckily for us its a good one. Its hit or miss on some days. Pretty much if you need something and you can find it there at a good price.

Not what it is supposed to be.This store has more new items than donated items for sale.The donated items are way over priced.I think it is totally ridiculous.Florida is supposed to put seniors first and unlike many other states they do not have Senior Dayevery week where seniors get a discounted price on everything.

Great service

It was one of the nicest stores I have been in, in quite sometime. The employees were extremely friendly and helpful. I live almost 100 miles away and I plan to go back.

At the time of visit it was extremely busy and a bit crowded. Line to check out was long.. clothes had been picked over quite a bit. No spectacular finds atleast not for me anyway. Staff wore mask.

Not understanding how their able to sell salvaged items at an equal retail price. Retail stores prices are different because all their items are BRAND NEW! This store pricing is a complete rip off and this store shouldnt be considered a thrift store. Never EVER coming here again. Salvation Army here I come!

I love the atmosphere this store provides. The staff was very friendly and the prices were, as always, very low. This store does a lot to help the community and deserves five stars.

It was so organized and fun to shop in.

This goodwill is huge with a large selection of items. However, the organization of this location is lacking with no real size considerations when browsing items on the racks. Many of the items are overpriced but there are still good deals to be had, you just have to dig alot more than a typical goodwill store. There was only 1 cashier at this location, and about 12 people trying to check out at the same time. I like this store but do not visit it as often as other locations due to the shortcomings.

Huge selection, great service!

Very organized, but extremely overpriced, I saw A dress I donated on the racks for only 2$ Less than what I bought it for I wore that dress for about 2 years. Prices to household items are no different from Walmart. I also purchased some shoes I needed emergency for a concert for my 11year old I had I walked back 5 minutes later because the shoes didn’t fit . They do not do returns or exchanges. And they honestly don’t know the menacing of goodwill they will not care!!! yet their high priced and overpriced even the cleaning supply’s they have identical to the dollar tree they have em for nearly 2$. Avoid this store unless your looking for something rare and u made the find.

Very nice customer service. Good prices. Hard to beat!

Keep marking the prices up. Quilts used to be $15- $20. Now 30 to 45. Clothes are almost at new prices. Never see nice furniture inside like you see out side left by customers. Where does it all go.