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NewGen Motors
912 E Main St, Lakeland, FL 33801, United States
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NewGen Motors
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Review №1

From initially reaching out to finalizing our purchase the whole team was great. Steve was very friendly and patient with us. Never felt pressured at all throughout the process. I was adamant about having a specific outcome and they worked well with us to ensure we felt comfortable and happy when we left. We got a great deal and the car runs well. Kayla was very helpful and communicative after we left I realized I left an item in the car we traded in. She followed up quickly and ensured that it was mailed back to us. Great experience overall. Thanks NewGen Team!

De
Review №2

Really nice people they treat you like family and they will work with you if youre honest with them Steve and Frankie the sales guys are awesome

Ka
Review №3

Frank Marcy is the man to see, great person, honest and reliable! Id recommend him every day!

Ma
Review №4

We had a positive experience in purchasing a vehicle here. Honest people.

Li
Review №5

Amazing people, Steve the sales guy is the best! The owner even stepped in to assist through the entire process. A must see if you are in the market for a good affordable used car. Absolutely no concerns about doing business with these folks.

Sa
Review №6

Clyde and the rest of the staff go above and beyond. I would definitely buy another car from Newgen and from Clyde.

De
Review №7

Terrible, terrible experience with NEWGEN motors. I was basically sold a dead Honda Fit for double or more the price that it is worth. I had to pay almost $4,000 extra in repairs (pcm, spark plugs, ignition coils, etc.) on top of the original price of the car within a span of not even 2 months of owning the car. Keep in mind that I was told that the car was fully serviced before purchasing it, which meant that spark plugs and ignition coils should not have needed to be changed within less than 2 months of owning the car, but that was not the case. They will steal your money and run with it! Do NOT get caught in their business.

Li
Review №8

Weve been searching for months for a used car for our son and didnt have a large budget. We visited several dealers from Tampa to Orlando and were always hesitant to pull the trigger as the places did not look like they were taken care of. If the place was not kept up then we can imagine the cars were not either or atleast presentable, but its what you expect, I guess. NewGen was not the case. Didnt feel like a used car dealer, the cars we tested were in great clean shape. Steve is amazing, laid back, no hassle, wants you happy kind of guy. It was a pleasure dealing with him. Well need another car soon and we know where to get it.😊

Be
Review №9

Just went by today to look at a boat and Frank was very helpful! He worked with us on the down payment and made sure everything was in working order before we left. Definitely go see him if you’re looking for a car or boat.

oW
Review №10

New car purchaser, Went in Mr. Frank Marcy greeted me and proceeded to show me vehicles, they were able to work with my low down payment and get me into a vehicle with less than 100k mi for less than $5k, and even drove me home afterward while the car was prepared for me to pick up the next day.Had to make my first payment and drive around before I left a review, and I would Highly recommend this dealer to anyone. Very nice people, Great prices, Great vehicles.

Jo
Review №11

They where amazing and so sweet to me loving my new car thanks guys so much ❤

Ja
Review №12

Thanks to Steve for his great service and attention. Are you looking for a car? Comes to NewGen motor. 😊

an
Review №13

Reviewing the inventory i see a few that you could do better on price, they have been on the lot a long time and not the best of shape for the year or price, guess we shall see how covid finishes up and if the mitsubishi pick up sells ..been there at least 4 months 2007 for 8k ...banged up, fogged lens...

Te
Review №14

Good place to buy a vehicle. Buy here pay here. Not just cars and trucks, they have ATVs, boats, motorcycles, riding lawnmowers and even a Motor Home. Was treated very good there. Owners and staff are great.

Ni
Review №15

Just had the pleasure of dealing with them for my first time. Frank was easy to work with and made the deal go smoothly. I would recommend checking them out. Im very happy with my truck.

Jo
Review №16

Steve really tells you like it is! He was kind enough to run the numbers for all the different ways I was contemplating making the down payment, which really helped make the right deal. No hidden fees!! I had a comfortable experience, as it should be.

jo
Review №17

We were referred by a neighbor. Our salesman Frank was helpful and so was the entire staff. My parents are new to the area and we nervous about who to trust. What a gem of a business. Thank you NewGen!

Er
Review №18

I just recently purchased a car from here, the cars are impeccable for the price and run great. The customer service is professional, friendly and helpful. I had a wonderful time here and will recommend to anybody needing to find a reliable car.

An
Review №19

Frank was very quick and efficient in helping my husband buy his new toy. Even started modifying it before we pulled it out of the lot! Thanks guys!

Sw
Review №20

I have had the best car buying experience ever with NewGen motors. A couple days after getting my car the check engine light came on, Majid was quick to solve the issue as quick as possible. He keeps his word. A month later my AC stopped blowing cold and it was still under warranty, so he told me where to take it and got it fixed. NewGen is reasonable with the prices of their vehicles, I recommend if you are looking for a vehicle go to NewGen Motors

Ju
Review №21

Awesome car and boat dealership. Great staff! Transaction went smoothly. Recommend them !

Ed
Review №22

Great place, people and prices! I worked with Steve and he was a big help with the purchase of my car! Highly recommend checking their inventory out out. Thank you!

Ad
Review №23

This was hands down my best experience at a car dealership. I live nearly 3 hours north of Lakeland and found the vehicle on their website. I called and Frank was super helpful. He provided all the information, Carfax, and even extra photos of the vehicle I requested. They even put the vehicle I was interested in on hold for 24 hours because I live out of town. I arrived the next day in my trade-in vehicle and was greeted by Steve, who was an absolute pleasure to work with. NewGen gave me a very fair price on my trade-in and even replaced a worn window regulator on my new purchase right on the spot. Steve offered me a loaner car and the owner treated me to lunch while I waited for the repair. AND, on top of all that, the vehicle was in BETTER shape than I was expecting. I will definitely be back if I ever need another used car and will recommend them to anyone! Thanks again, NewGen Motors!!! Im a very happy customer!

Jo
Review №24

Met owner seem like really nice people

Mi
Review №25

Bought my car from steve he was awesome

Dr
Review №26

Frank was great and very helpful through the whole process. Theyve got a good selection and good prices and theyre willing to work with everyone. A great place to get a car.

Li
Review №27

Excellent place.

Ca
Review №28

Have always done me right and never took advantage of me or anyone Ive sent to buy from them

Ri
Review №29

Toyota. Is a place with every type of vehicle, cars trucks boats golf carts .that you could use.The people here are friendly and knowledgeable.

He
Review №30

Had a great car buying experience. Helpful knowledgeable staff. Mr. Marcy got me a great deal and answered all my questions. Thanks

La
Review №31

Man these folks right here were great! Worked with us to get what we wanted for what we needed without any issues. Would highly recommend!

Da
Review №32

Great service!!! Highly recommend!💯

Os
Review №33

Had the best experience buying a car with newgen motors,Steve help me out a lot.The car that I purchase was with bad tires and they provide me with new tires, overall I will definitely recommend newgen to anyone who is looking for a good price car

Ma
Review №34

Great people and great dealership!

hi
Review №35

The owner makes you feal very welcome ! Good deals nice cars friendly service ty newgen

Pa
Review №36

Great experience with Steve in Sales and Ruben in Finance. Stopped in just looking to see what may be available, Steve assisted us by asking a few questions, filled out credit app and Ruben went to work with the bank. He was able to offer a great car at a fair price. Thanks to Ruben we had an answer pretty quickly and paperwork was ready to sign. Great experience! I would recommend Steve and Ruben to anyone who is looking for a good used vehicle.

De
Review №37

Thank u for all ur help n u understanding. The F-250 is doing great. You guys are great people. Thank u again for everything.

J'
Review №38

Wonderful buying experience Mr.Frank was very honest and up front with every question we had and i would buy from them again i recommend buying from them. Used car at a fair price with a warranty they stand behind their cars.

Fa
Review №39

Very nice an professional employees. Steve helped us out alot! Best dealership Ive ever been to!

Lu
Review №40

Great place to be looking for a vehicle. From the time my son and I walked onto the lot, until we drove off with the truck, it was a great experience. Steve was willing to work a deal that made everyone happy. Thank you Steve.

Ch
Review №41

I most definitely would not recommend this place I was a cosigner for my sons vehicle which she started having problems with barely three months in to purchasing it needed transmission work by the time the warranty on the transmission need a new transmission work overheating no I’m the cosigner on this account so someone explain to me whyI was not contacted before this vehicle was put into a repossession status and re-Po’ed without ever even contacting me to let me know and be aware of the situation and then doesn’t give me an option to pick it up without paying a repo fee or bring it current with it being as far behind as it was I wanna know why I was never contacted and made aware of this situation definitely not want to recommend

Jo
Review №42

Nice warm inviting environment. Owner was very pleasant and helpful to deal with, a Super nice guy. I would recommend using Newgen if your in the market to purchase a nice vehicle ☺️👍

Pe
Review №43

Owner is untrustworthy. I do not recommend anyone buying a car here. You will get cheated.

Co
Review №44

We bought 3 cars from NewGen Motors and had the best experience from the moment I walked on the lot. I appreciate Steve (who helped us select) because he wasnt not pushy like previous salesman. He just listened to what I wanted and answered questions...no bait and switch, no high pressure. The financing went smoothly and Reuben helped the transaction go smoothly. After meeting the owner we believed that their intention is to have customers for life...not just making money on a quick sale. That showed in every aspect of our purchases.Thanks for making this as painless as possible.

Ja
Review №45

I recommend this place for anyone looking to buy a good used vehicle. Both Ruben and Steve are honest, informative, and professional. I bought a car from here and Im happy with it. What I like about this dealership is that they provide with a 90 days warranty. Good luck with finding your car!

Jo
Review №46

Awesome place too buy a car got my favorite chevy malibu maxx and awesomeee deal love this place thats majid for everything

Ca
Review №47

Excellent service was greeted right away Frank was an awesome sales man thank you if you need a car or truck see frank ismael sent you ! They work with you highly recommended

Ra
Review №48

We went to NewGen Motors for our daughters 1st car. They could not have been more patient and understanding. Majid went above and beyond to make sure my daughter was not only happy, but safe. I would highly recommend anyone looking for a used car to take the time to check out this amazing car dealership. Thank you NewGen! Thank you Majid.

Gi
Review №49

Great Customers Services...

Na
Review №50

My experience with Majid from New Gen Motors was amazing. From when we first spoke to last, he was always so helpful....and looking out for our best interest, putting himself in our shoes, during the out-of-state car buying process. As I mentioned to him, he was like a dad or uncle I never had...and always pleasant to speak with. I would recommend him and his dealership to anyone every time. Thank you again Majid! Take care. ...Nap 01/11/19

Mi
Review №51

Great people nothing negative to say if you have a issue they can resolve it these are true stand up people Im not a spokes person Im a customer Ive bought 2 vehicles off of them had A/C issues with one and with in hours they had it fixed and back to me. They wanna make you happy and make it right these people are the go too for used cars there sales staff are best ive ever dealt with and ive been to big box car stores.

Fr
Review №52

Just bought a f250 steve was very nice it was a very great experience

Mi
Review №53

Reasonable payment plan. Honest and fixes any concerns or problems before you leave the lot.

Jo
Review №54

Steve is the man to see

Jo
Review №55

Knowledgable and professional. I will be referring people to them

Mi
Review №56

The owner and staff are great people easy to talk to they will help anyway they can Im my truck from there and getting ready to buy another one

Ti
Review №57

I had no issues with how much i had to put down to get out the door and driving my new ride payments where i wanted thanks i love my new ride

Sa
Review №58

Great experience with Steve with getting us into a great running car.

Ra
Review №59

Very friendly people, they work with you and make you feel like family. Above all, very honest!

ma
Review №60

It is a great place to get a great deal on a vehicle. The employees will work hard for you, you should check them out...

La
Review №61

Great customer service. They care about you too, not only your car. Very nice people

Mi
Review №62

Very easygoing people, will do everything they can to get you in a vehicle you want. Would recommend anyone going there

Re
Review №63

Reputable used auto spot. They stood by the warranty I purchased (at a good price).

Ma
Review №64

Reuben and Steve are great people to deal with and very helpful, will highly recommend buying a vehicle from them.

Ch
Review №65

Told me what I needed, and then wouldnt sell me what I really wanted, badly overpriced

Ci
Review №66

Great people great service

Jo
Review №67

Lie. I Bought a car and the sale person promised me to buy me a accessory for the car with the purchase of the car and am still waiting for that accessory. But not need now, I bought already. Thanks

Sa
Review №68

Sitting at there office getting financial papers work done got the quote on my trade and the other sales man walk out called a other customer that was there earlier and sold it while I was there i had filled my application on line was approved just had sign and done not good business

Am
Review №69

Kind workers. Only car place ive been to that will work with you on payments. They dont like having your car towed. Theyll call you alot before they resort to it. If you have a problem with making a payment, call and let them know when you can pay. Quality cars, quality pricing.

Ka
Review №70

Great place to buy a car!

Co
Review №71

Absolutely great total experience!

Ma
Review №72

They never want to fix anything that is wrong with your car

Wa
Review №73

Great place to buy a newly used vehicle

To
Review №74

25% of the total vehicle price for a down payment is ridiculous

La
Review №75

Very good work

Pa
Review №76

Friendly salesman. We did not find what we were in the market for here.

Bo
Review №77

Owner is very friendly and works with you

Information
100 Photos
77 Comments
4.5 Rating
  • Address:912 E Main St, Lakeland, FL 33801, United States
  • Site:http://newgenmotors.com/
  • Phone:+1 863-682-4000
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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