Great auto shopping experience! Salesman Daniel Haughey was very knowledgeable about their product line and helpful to us throughout the purchase process. Absolutely no pressure to buy but patiently answered all our questions for a pleasant transaction.

Great place to do business. When I dropped my truck off at the body shop, I warned Preston about my door handle coming loose, just so he knew it wasnt something that happened while it was there. He and the guys in the body shop went above and beyond by fixing the handle at no extra charge. This is a business that really cares about helping their customers. I highly recommend these guys.

Amazing company and staff! I just purchased my second car from this dealership, originally being there in 2015, my car sales man Clark was still there and greeted me by name at the door when I went back for my second car! Darryl Jones was a fun & amazing salesman and made the time we were there fly by! A big shout out to David the manager, who bought us lunch while we waited for the car to be detailed! Andrea the finance manager knew her stuff and was so personable. The whole car buying experience was glorious! This is truly a trustworthy, no-hassle dealership and the only place I will ever buy a car! Thanks again!

Went to get a part from the parts department. Very friendly staff and prompt service. They had exactly the part I needed in stock. Making the repair myself saved me a ton of money.

First visit. Good service.

When you want to be treated with deference and top notch service, then this is the dealer you want to visit in Central Florida. Ask for Clark and Richard. Awesome guys.

I would like to thank my salesman Todd Kingsman for a great, friendly and down to earth customer service experience.I felt very comfortable and appreciated throughout my purchase...Thank you Todd and thank you to your team at Cannon Automotive Group 👍🏼👍🏼Highly Recommended!!!

I like cleaning there I like working there its amazing people are very respectful so far so good amen

We purchased a new Outback less then 2 years ago. Now with almost 90,000 miles we couldnt have made a better decision on the vehicle or dealership! From oil changes and tire rotations to replacement windshield and calibration they have always provided excellent service! They are well over an hour from us but well worth the drive. You will not be disappointed.

Excellent customer care. Everyone went above and beyond. Lisa is attentive, responsive and just plain awesome. Thank you!

Weve purchased 3 cars from Cannon, and were about to purchase our fourth. Expect being treated fairly with courtesy and respect. Expect a fair deal on quality vehicles. Expect the best service department in Central Florida. Well be lifetime customers.

Friendly, affordable, and efficient. Will use again.

Jessica Kent is a very pleasant young lady and has a vast knowledge of all things Subaru.She helped me pick out the best car for my needs. She also wasnt one of those high pressure sales people, but explained the features of the Forester that would fit my lifestyle.Im very happy with my purchase. She also told me if I had any questions to call her. She did your dealership proud. Thanks Jessica,Diana Flack

Great service.

I have been doing business with Cannon since 2012. From day one stepping onto this dealership they have been awesome and cannot say enough good things about the entire dealership. My first Cadillac purchase was seamless. No other dealership has treated me so well. I’m on my third Cadillac since 2012 and will continue to do business with the Cannon family. Adam and Belinda have been nothing but stellar on my purchases. I highly recommend you give this dealership a try before going anywhere else.

My sons car was hit, and is new to the area. Our insurance company recommended Cannon for repairs. Boy am I glad they did!!! Kyle was amazing, and went out of his way for my son!! I would highly recommend them to anyone!

Love my Subaru Forester.The staff is awesome 😎.

It was a greatest experience one of the best time ever at a car dealership

We bought a Subaru Outback and Adam Ritchey was our salesman. He was fantastic! We appreciate his honesty and kindness. So if you are in the market for a new car I would definitely go see Adam.

Bought a new Subaru after looking at most central fl dealers.Easy to work and appreciated the business. Service department is also great.

Great peopleEvery person seem to like their job

I have been to many dealership where the customer service representatives are nice in that they are cool, but you can tell they are nice because they are supposed to be. The people here at Cannon, whether its the customer service representatives or the service workers are genuinely nice and are concerned with each of their customers. Every time Im there, I leave happy and not feel like Ive somehow been tricked into or cheated out of something. Billie is the absolute best and she cares about getting her customers exactly what they need. Billie, I appreciate you and I appreciate Cannon!

What a great car shopping experience! We bought 2 Cadillac SUVs. Derryl was an excellent salesperson and Troy added the finishing touches, even with all the extra perks my sister-in-law asked for.

Excellent selection of Vehicles. I purchased a 2020 Subaru Outback Limited. Employees seem to be very very safety conscious in their service. Excellent sales and service department.

We purchased a 2015 Outback. Our sales person was Jessica. We live in the Panhandle of Florida. Jessica took great care of us. No surprises.My daughter loves her Outback.

I had a great experience with Canon auto, the people there are very very nice and very helpful. I would recommend them to anybody who is buying a new car they are the best

I know Subarus can pretty much sell themselves but the people at the Cannon dealership really go out of their way to make you feel comfortable and take the stress out of buying a car.

They took great care of my Subaru outback!

I had an excellent experience recently with the service department when I had to bring my 2011 Buick in for repair. Everyone was super efficient in processing the service order. I was thankful for the loaner car so I did not miss any time from work. A shout out to Billie as she kept me up to date with the repair through the day. She was so nice to deal with. Thanks again Cannon Automotive!

Purchasing a vehicle should be a fun experience and I am glad to say this dealership did not keep you waiting around all day to make the purchase. How refreshing. Cant thank Derryl enough for making everything go smoothly. What he said he did and got it done. He was professional, knowledgable and easy to talk to. Would recommend Cannon Buick!

The nicest,friendliest service people I have ever met. Certainly will do business with again and highly recommend.

Great service and the people are so friendly. Good cars as well

Great employee staff. Very customer oriented, displaying professional knowledge of their products, making the customer feel comfortable, with no high pressure selling.My Subaru Forester Touring model is absolutely wonderful, and contains all the features as ordered, from both the factory and dealer.Truly great people to do business with and make long-term friends. They make the experience of car buying, very friendly, and accommodating.

Im buying a new car and this dealer works EXTREMELY well with customers.

I tell you!! This dealership is my new favorite. Not only did I get the car I wanted at the best price. The service was EXCELLENT!! My salesperson Jimmy Kern was absolutely fantastic. He took the time to make sure I was taken care.. to him it just wasnt about selling me a vehicle. He wanted to make sure I was happy.. now thats a dealership!! Jimmy Kern and the Staff you guys get a 5 star. I wish I could give you guys 10 stars.. Thanks everyone!!!

Its amazing how easy they made the whole shopping experience. Well informed and pleasant sales guy Adam was super. Did not feel like a dealership but a cabin in the woods with tv and popcorn for relaxing. Coming from a nightmare scenario from a day before at another dealership they transformed my weekend. Thank you guys.

Your service department is absolutely the worst for warranty work! Jon you’re a little New York attitude after you had my truck for a day and a half and made me come down to show the tech what it was doing and he couldn’t find a problem and as soon as I got there I showed you and the problem happened and you wanted me to let him to try to fix it then no thanks I’ll take it to a more qualified Regal automotive there is a reason they are so busy and you guys are like a ghost town. Anyone wanting information I have pictures I’ll be glad to send how they couldn’t fix it and did nothing but take it to regal and they fixed it thanks regal automotive for having qualified technicians!! PS Jon they washed my truck that got cover full of grass clippings as you amid it to getting your grass cut that day as you lie straight to my face and told me they washed my truck then offered to rinse it off when you seen it!

Very helpful

Always top-notch professional. I think most everybody in the organization that I have met has been extremely nice and kind. Great customer service.

I just wanted to say that my experience with Cannon was smooth and painless. Thanks to Derryl Jones for getting me exactly what and where I wanted in a car. I love my Kia Soul. If you are looking for a car dealership that goes above and beyond give them a try!

The service was done right and quickly

Car buying has got to be my least favorite chore on the planet. Thanks to Todd Kingman at Cannon Automotive group, that certainly was not the case today. After finding out my specific needs, Todd found me a vehicle with a built-in air ionizer, reduced noise and plenty of room to haul things...effectively meeting all of my specifications. He also took the time to familiarize me with my vehicles unique features and how to use them. Getting the car financed in-house was a breeze and took much less time than I anticipated. I got exactly what I wanted at the price I wanted. They even threw in free car washes and free oil changes for the lifetime of the vehicle! With service like this, I probably wont wait 16 years to buy my next vehicle like I did with this one. Thanks Todd & Cannon for a great car buying experience!

Always helpful, and our sales person, Belinda ALWAYS stops to say hi!

Recently purchased a Forester from Canon Automotive in Lakeland. I live in Tampa, but decided to make the trip to Lakeland for the competitive pricing and excellent service. Orlando was extremely knowledgeable about any questions I had regarding the performance, technology, and safety features of my Subaru. Orlando was always available for communication and made changes to his schedule to accommodate my time. The entire purchasing process was stress free. I look forward to working with the folks from canon in the future!

They only wanted to give me 500 below NADA ROUGH trade in. I put over $2500 in rims and tires on this vehicle. I went to 4 other dealers and all gave at least 2k more and I thought that was too low. Will never go there in the future. I gave 3 stars instead of 1 just because they save me a trip to their dealership.

I can not recommend this dealership enough! From the minute I showed an interest in a vehicle to the minute we drove off the lot everyone we worked with was absolutely fantastic. From Tony our salesman to Troy in finance they made sure we felt like family. We bought a Subaru Crosstrek and there is only one place I will go to to purchase my next vehicle as i know they will do what is best for us! Thank you!

I ABSOLUTELY DO NOT RECOMMEND you letting them touch your car. Here is my experience with Cannon Buick in Lakeland: I purchased my car from Cannon Buick, but before even going to Buick for the first time, I had taken a screen shot of the car for sale on their site (with the list price). After test driving, I decided that was the car for me. They attempted charging me a couple thousand more than the original list price. I asked them why the price was different and he came up with excuses then asked if I had the screen shot, so I showed him the screenshot. They did end up dropping the price back down to the original price that they had posted. I began having electrical issues with my car so since my car was under warranty, I ended up having it serviced there (unfortunately). Service Visit #1: In November 2017, I took the car back to Buick in hopes they would let me know what was wrong with it. This was less than a year after purchase when I began having issues - the steering wheel would lock up and the radio would completely shut off whenever I: turned the wheel, put on my bright lights on or anytime I went over any bumps (such as railroad tracks).They had my car for a couple days and called me to saying it was simply the battery (I was still under warranty, so it was covered). Service Visit #2: In April 2018, I scheduled an appointment for an oil change. I waited in their lobby while they had my car for oil change. About an hour in the Service Rep came to me saying they found a few things that they recommend fixing/addressing. They wanted to up sale me on a bunch of BS. The most comical one - they wanted to charge me over $100 for cleaning out leaves under my hood. I asked why cleaning out leaves would be so costly and she said because of the special machine they used that also helps get rid of any mold that might be there.” Lol of course I did not let them do any of that since it was completely ridiculous. I shouldve known that they were useless after that visit. Well, here we are a little less than 11 months later (from when my battery issue was fixed) and THE EXACT SAME ISSUES are reoccurring. I called Buick Service department and explained the issue, he said he made notes and then I scheduled an appointment to take my car over there. I showed up about 10 min prior to my appt and the Service Rep I talked to said oh, youre here for an oil change, correct? I replied no and again stated all the issues I had been having with my car. I also explained to her that 11 months ago they said it was the battery and told her I believed the battery they put in is bad. The Service Rep let me know that its probably a different issue (Haha!), so I said “ok, so you never really fixed the issue then if my 11 month old battery isn’t bad” and she said no you would have known within a couple weeks of it being replaced, if the battery wasnt the issue, so its probably something else. Mind you shes saying this without anyone even looking at my car. She let me know that they could look at my car, but since it was not under warranty no matter what they did it would cost something. Which, I’m not okay with since either 1) the battery was not the issue or 2) they gave me a bum battery. She didn’t even know an approximation of how long they would have my car to “look at it.” I decided not to leave my car there since they clearly couldnt fix the issue the 1st time (11mos prior), plus they had no idea how long they would need my car to “look at it” and I didnt want to leave my car there a 2nd time for a few days just so they could dink around. Quick recap: While under warranty Buick claimed it was my battery that needed to be replaced. Now that I am not under warranty they suspect its a different issue and has nothing to do with the battery. Personally, I prefer to have my car serviced at places I feel are ethical. Based on my experience I would not recommend Lakeland Cannon Buick.

We thoroughly enjoyed our experience in purchasing a new Subaru Outback last week and dealing with Todd Kingman. He was most helpful, knowledgeable and answered all our questions.. Andrea Bongiovanni, Business Manager, was very efficient and delightful. I would recommend Todd to anyone and as always, we are pleased to be able to continue our business dealings with Cannon. Its a pleasure dealing with the Cannon Auto Group. Tim and Sandy Milcich

I recently purchased a certified used car. Todd Kingman was the salesman.He very successfully walked a fine line not only representing his dealershipbut also listening to his client and actIng as a advocate for the clients concerns.Consequently it was a win win for both of us.

We have purchase our last 3 cars from this family owned business. They go above and beyond to take care of us . Very happy with every aspect of this company, from the collision, service department and the sales guys. EXTREMELY PLEASED

Great staff, great service! #Subaru

A wonderful family owned dealership. Their sales personal are knowledgeable and are not pushy. They also honor their commitment. They promised to fix something at the time of our signing. They actually sent a driver with a loaner car to our work, a few days later and picked up our recently purchased certified pre-owned car. They fixed our problem and returned our car washed and fueled up within a couple of days. Their selection of used cars is nice and are of good quality. There is a definite different feeling dealing with this type of dealership and its a good different.

Fantastic service, would highly reccomend Cannon

Had my part in needed only place to get it

Orlando Iglesias is the best customer care specialist in the world. Very honest and Cannon should be glad to have him on their team. I loved buying my new to me 2012 Chevy Colorado from Cannon and I will go back for the care of all my vehicles.

Overpriced and under-delivered service. Their version of 60k service for a Subaru Forester was almost twice what an independent service center quoted but did not include oil and filter change. It did include an unnecessary air / fuel intake service, multiple grease stains on the front seat and a strange new smell coming from the engine compartment.

If your looking for a car from a reputable dealership you must visit Clark at Cannon Buick Cadillac in Lakeland. They have a wide selection of both new and used autos and go out of their way to satisfy their customers. Our salesman, Clark, goes the extra mile without pressure to get the customer what they want. He spent an hour after we bought our car explaining every little option available, even downloading apps to our phone even though it was near closing time. We love our car, our salesman and Cannon.

Wonderful, personalized service and sales. It feels small and family owned but operates as well as the big dealerships. We went all the way from St. Pete to Lakeland to do business with them on the purchase of two Subarus.

Happy with the deal, with the dealerships employees. Very positive erperience

I set up an appointment on a Wednesday, but changed it to Saturday-- Im pleased they were able to fit me in on Saturday; however, the things they promised me on the phone turned out to be bait and switch. I was disappointed by that. SERIOUSLY PEOPLE.

Best car buying experience. Darren was our salesman and we appreciated his thoughtfulness and professionalism. David gave us assistance in orienting to the phone system and onboard computer. It really is wonderful to have a dedicated person for more in-depth instruction on how the inner workings of the cars computer system functions, especially for a non techy like me. Thanks David and thank you Cannon for providing your customers with this kind of assistance. Thanks

I was there at there collision repair with State Farm, the folks there were awesome! Plus I get to check out their repair work....

Very nice place to wait while they service your car. Clean and comfortable

Auto body shop and staff are top notch, couldn’t have asked for a smoother or more stress free transaction. Very happy, recommend to everyone!

Good service nice people

Great selection of used and new cars, checked several other dealerships in Lakeland, but they were by far the best in the area. Excellent service department also.

I submit a request for price watch updates in November for a particular vehicle. Began receiving several emails from Jim in the internet sales department however when I would respond to the emails he never responded. First bad sign.So after a month of that I came into the dealership to see the vehicle in person and test drive it. Was immediately greeted by salesperson Burt. I noticed inconsistencies in the website description and was advised that car gurus doesnt give accurate info for their vehicles? however when I went directly onto cannons website to compare they also listed features that the vehicle did not actually have. Misleading. I still chose to move forward.Provided my info for financing and requested the finance info and quote be emailed to me because I could not stay.Over the next few days I sent several emails requesting updates and asking more questions on the vehicle and financing. The salesperson only answered the easy questions and ignored my other questions. And this is only after emailing again asking for updates on status of responding to my original emails and the paperwork they said they would be sending so that I could move forward with the purchase.Since then two things have happened. They sold the vehicle and didnt tell me (I just found out through the automated email from when I originally signed up for the price watch) and I now have hard inquiries from three different lenders showing on my credit report.Cannons follow up and customer service is seriously lacking and disappointing. Complete waste of time and they didnt even bother telling me the car had already sold before dragging me along for days of emailing and waiting.

Great service every time. Thank you!

Billy is always very attentive and efficient. Excellent service.

Test drove a Subaru CROSSTREKAbsolutely loved it.Great dealership

Excellent service....very friendly...knowlegable

I met a salesman at this place it seems like I was at the white house . I asked him if I can make an offer he said yes .But I made an offer he was so mad and telling me when you go to Wal-Mart can you make an offer for Mac and cheese here it is just like Wal-Mart. Wow does Michael really a salesperson. I dont know.

Mostly all friendly, helpful and professional staff. Nice facility.

RED CARPET DELIVERY

Love them, the people are very, very nice.

I brought a 2014 Nissan pathfinder from this dealership in December. This is a great dealership with very competitive pricing. I got the best deal for my car at this dealership. Me and my wife had been looking for a decent family SUV for 3 days and visited several dealership in Tampa, Ocala and Lakeland. There are several dealerships in the area which compete for pricing and this dealership offered best pricing for the make and model in the entire central Florida region.If you happen to visit this dealership, ask for Emmett Hall who is the Sales & Leasing Consultant. I was really tired by the salesman pitch at various dealerships who try so hard to sell vehicles. But Emmett did not try to sell anything to us and just showed us the car and make our own judgement. He was knowledgeable and answered all our questions adequately when asked. And when we liked the car and wanted to buy it he made his best effort to get us the best deal possible. Cannon Automotive is really lucky to have people like Emmett serve their customers.

I have bought three cars here and have been treated great

Have had good experiences so far with the Subaru sales and service teams

Fast friendly service and they washed my car yeah

DID WHAT I WANTED AND IN GOOD TIMME

Our recall service appointment went seamlessly, Superior customer service.

Great service. Experienced technicians...

Quick repairs!

Very good dealership works with less than good credit

They service is A one. One of the best dealerships by far.

Great dealership an awesome service department 👍

First class in every department.

Great service on the CUE system.

Great cars & service!

I sat there for hours waiting on my car for an oil change in the mid check the battery. Had they told me that it would take hours to drain the battery and charge it to test it I would have went home.

Great dealership honest people

Always great customer service

Way over priced compared to other service departmens

Like any auto selling place. Clean.

Nice dealership plenty to pick from

Great employees always willing to help

Simply the best.

Great dealership service dept

Always take my car here for oil changes.

Good friendly service