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Weikert Ford Inc
21399 US-27, Lake Wales, FL 33859, United States
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Weikert Ford Inc
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De
Review №1

It was easy to make an appointment and my truck was taken on time and the work performed promptly. The staff in the Service Department is outstanding. They do a great job of explaining things in a friendly way with care and consideration.

Al
Review №2

Just bought a beautiful f150 and couldn’t be happier. Weikert has the best selection around and everyone there was awesome. I worked with Jason Patterson and with his help we made it possible. Now my wife is wanting a pickup ( the new maverick) so we will definitely be going back real soon.

Ke
Review №3

Honestly the best dealership around right now. More dealerships need to learn from them. Jason Patterson and Justin Land were absolutely incredible with the F-350 King Ranch that we got. They will work with you on everything! Honestly, Ford needs to give these men a medal for the best service a dealership has to offer. I would highly recommend this dealership to everyone trying to buy any vehicle. They are quick, easy and will get you the truck or car you truly desire!!! Thank you so much again!

To
Review №4

By far the best service, best deal, with no high pressure! Jaycee and the staff worked together to help me get into my 2017 F150 4x4 by treating me how customers want to be treated. My experiences with some other dealerships have been that they tell you something and it changes as the “deal” gets near closing. At some places you can’t just look and ask questions without feeling pressured and cornered into making an immediate decision. Jaycee and the Weikert Ford staff offers a totally opposite experience! If you want a good deal and a great experience, go see Jaycee and the Weikert Ford team for your next vehicle purchase!

Te
Review №5

After 3 weeks of searching for a new truck, Weikert had a truck that seemed too good to be true. So I drove 2 hours and I was pleasantly impressed. Not only was the F150 the best ride for the money in 250 miles, but Jaysee, salesperson extraordinaire, made sure I had everything I needed to make a confident decision to buy. And then led me through the process smoothly and seemingly quick. She covered every detail. I will definitely give Weikert and Jaycee first chance the next time I need a vehicle.

Al
Review №6

We have purchased 3 Ford raptors in less than a year from JR at Weikert Ford. Their service is unmatched to any other Ford dealership. We live in Miami but would rather make the trip to Lake Wales any day before getting our vehicles serviced at any another Ford dealership. Everyone at Weikert ford is great, from the receptionist, the sales department, and the service department. Any dealership can sell you a vehicle, but not every dealership will give you the attention and great customer service that Weikert Ford offers to all of their clients. Thank you everyone at Weikert Ford, you guys are truly the best!

Di
Review №7

I rarely enjoy buying a car as I don’t like haggling but my salesperson Jaycee and Weikert Ford made it an awesome experience. The owner Mr. Weikert (yes the owner) was willing to negotiate the price. Finance was quick and professional. There was a technology issue but they quickly created a work around. The work around was our saleswoman Jaycee drove to our home (2 plus hours away) to get my husband’s signatures. Most dealerships would have had us come back the next day. So overall I would recommend Jaycee and Weikert for your vehicle needs.

Ri
Review №8

Great team at Weikert.My truck is 2010 F150 supercrew 4 x 4. I followed up with issues regarding the 4 wheel drive. Joe and his team at Weikert were true to the task and fixed the vehicle on time. I drive from Winter Garden to Lake Wales to have my truck worked on just for that reason. It is worth the drive to know that I will be taken care of.

St
Review №9

Went in for an oil change, all was handled briskly and efficiently. work was completed and all went very smoothly.

Pa
Review №10

My 2021 Ford Bronco is my 4th vehicle purchase from Weikert Ford. I ordered this truck last summer on the Ford website and I could have chosen any dealer to deliver this truck. I chose Weikert Ford, a 1.5 hour drive from my location. Why did I do this? Because of my previous experience with Weikert, it was an easy decision to choose them to deliver my Bronco. I should add that my business has purchased several fleet vehicles both new and used, and there is no other sales and service experience than Weikert. They are far and above better than any other dealership I have dealt with. I give them 5 stars.

ze
Review №11

The Tech Trey was excellent! He worked fast and clean. Everyone in the Service department is always very helpful and I love the Home service option! On a side note, as I was leaving my home after the service, I saw the Ford Service truck on the side of the road. I stopped to see if Trey needed help. He had pulled over to assist an elderly gentleman with a flat tire. Way to go Trey! Please thank him for his dedication and kindness! This is why I stay with Ford!!

TR
Review №12

Loved doing business with yall! One of the quickest car buying experiences we have ever had. A good deal starts at the top and Justin Land is the man! Mad props to JR as well. Everyone was super professional. Highly recommend checking on your accessories for your vehicles there as well. Definitely recommend and will be back!

A.
Review №13

I was in the market for a Mustang GT and I was fortunate enough to work with Jason. From the moment I called to inquire about the car to the signing of the papers, Jason was courteous and professional the entire time. He answered all of my questions promptly and took care of me and my wife. The three hour drive from Miami was definitely worth it. If you are in the area and are looking for a Ford vehicle, be sure to ask for Jason—I highly recommend him. Thanks for all your help, Jason!

Ja
Review №14

Had the best car buying experience last week at this dealer! Big shout out to Jaycee for all the help on everything and the finance guy who worked on my deal. It was such a stress free, easy and quick purchase. Couldn’t have done it with the help of both of them, thank you!

Ju
Review №15

Came in 8/3/21 for a headliner replacement and a clutch pedal lubrication, was expecting it to take the full day maybe even two. I expressed to the service department that I needed the vehicle back ASAP for an upcoming trip and they exceeded my expectations, got the car back not even 4 hours later, was in at 7:50 and got it back around 11, Rob and Stephen did a great job communication wise and delivering above and beyond. The detailer/shuttle driver also did a great job by taking me back home 15 miles away in Davenport and picking me up as soon as it was done. I’ve heard that they are understaffed in the service department but they did an amazing and quick repair to my Mustang. Props to the service technician Tyler for a job well done and in a record time. Any other repairs I need I will make sure to bring my vehicle over without hesitation and with full trust of the service department.Great job guys and thank you again!

Da
Review №16

Very friendly place. We spent days looking for a perfect Ford expedition with no luck. We then contacted weikert and found the ideal vehicle from the beginning they were super responsive and made the process easy. They had the car ready and paper work lined up within an hour. Awesome experience

Su
Review №17

Just got a vehicle from them and I absolutely love it. I live about 3-4 hours away from them so I had to start everything over the phone and then signed the paperwork in person . But it was surprisingly easy and Jaycee was really friendly and helpful. Would definitely recommend getting your next vehicle from them.

Ar
Review №18

This place is awesome! I bought a new F350 off them, which they were the best deal around! They also have this option for mobile oil changes. I decided to take advantage of this and the gentleman that came out was amazing. Super quick and super nice. I recommend this service for anyone. It is very convenient for someone who is super busy like myself. 100% will be doing more business with this place.

Da
Review №19

This is a dealership that I will gladly go back to!! I live nearly 2 hours away and wasnt able to get there until nearly closing time. No Problem!! There were people waiting to close the deal if I decided to buy the truck! The sales staff were GREAT!! The finance staff were GREAT and got me the financing that I could afford. Nearly 2 and a half hours after their normal closing time the deal was closed and we were off with a new truck. But the service didnt stop there. Our sales person followed up with us after the sale to make sure everything was OK. These guys made buying a car easy and they explain everything. I HIGHLY recommend Weikert Ford in Lake Wales, FL

Jo
Review №20

Jaycee was awesome to work with. She helped me start to finish and everything went flawless. Trust me not when I say not all dealers are the same and she has proven this to me. She has now earned a customer for life. She had the paperwork ready and once I arrived Saturday I was in and out of there in less than an hour. I highly recommend this dealer and Jaycee. Thanks for my new to me Denali 3500.

Jo
Review №21

Salesman George Brooks is outstanding!!!!George has been selling cars for 30+ years and truly cared about my wife and I and helping us buy the vehicle we were looking for. George was kind, funny, honest, courteous and trustworthy. George knows his vehicles and took the time necessary to understand what we were looking for. I’d definitely buy a vehicle from George again.John & Trudi

Da
Review №22

I want to say thank you to Weikert Ford and staff for my new 2021 F-250 Super Duty. My sales person Jaycee was awesome she was helpful and did a great job ....thank you.

Br
Review №23

We had an issue with our turn signal return and they fixed that very quickly. We also had a bad rattle in our dash and part of that was quickly fixed as well. We still had a persistent rattle and the service tech rode with me and had great ears lol. He found the problem and got that fixed as well. Great people and great service. I would highly recommend them for all your service needs.

Kr
Review №24

Very pleased with our interaction today. Thank you to Danielle and Matthew for assisting us with our vehicle trade. Go to Weikert, you will not be disappointed.

Ra
Review №25

My salesman was Jason Patterson, and I drove across town for my purchase. All the staff was very nice and professional. Jason went above and beyond to make sure I was fully satisfied through the entire process. I purchased a used vehicle and very happy with it. The detail job performed on my new vehicle was immaculate and flawless. Finance manager was very precise and made it feel comfortable when signing paperwork. Dealership was very clean and organized. I couldn’t change anything to make my experience better from this dealership. Two thumbs up way up!!!!!!!

Er
Review №26

If you are looking for a heavy duty truck, this is the place to go. I traveled more than three hours to this dealership since they are the only dealership in Florida which reliably stocks the big trucks (F-250s and F-350s). The sales staff was very professional, and I was pleased with my buying experience. Highly recommend!

Se
Review №27

I was searching for a cargo van for my company which has been extremely difficult due to the pandemic and short supply. I was very fortunate to stumble upon Weikert Ford, I called on a Tuesday-and had the vehicle delivered Saturday! Their amazing sales Rep (Jaycee Rodrigez)was instrumental, and finance officer Micahel was diligent and expedited the process. Jaycee was very attentive and stayed in communication with me every step of the way . The transaction was seamlees even though I am located in Miami and the dealership in Lake Wales . Even with the significant distance away I would definitely consider working with them again on the strength of their professionalism ! Thank you Jaycee Rodriguez & Michael ! It was a pleasure working with you guys!

Pa
Review №28

We called to make an appointment for an oil change and tire rotation. The scheduler convinced us to utilize their new moblie service. We live in a retirement and this service would be great for our resident. When the mechanic arrived, he indicated we needed new tires on the back and indicated that if would not be worth doing it since they would be rotated when purchased. However, he said the $64.15 charge could not be adjusted to reflect just an oil change as it was a flat rate. This should be told up front! That is ridiculous money for a simple oil change!! Although many neighbors were thinking of utilizing this service. They will think twice about it now. I was told a manager would get in touch with us, but that didnt happen. Shame on you Weikert..............

ha
Review №29

Very enjoyable experience. JC Rodriguez was more than helpful got me what I needed made sure I had everything to go with the car the finance manager got me a better alone than I originally had he was a good experience all the way around they sold me a good car I would recommend these people to anybody especially JC shes more than helpful

Co
Review №30

I had an amazing experience in Weikert Ford because of my Sales Rep Jaycee Rodriguez. She went above and beyond helping my husband and I with the vehicle we chose. From the moment we called inquiring about the vehicle, Jaycee was amazing, she answered every question we had and looked for options to help us.

Ca
Review №31

Any dealership can sell you a vehicle… that’s the easy part. It’s the customer service after the sale that defines a dealership IMO. After purchasing a vehicle from Weikert, we found that there were two warranty issues that needed to be addressed with the vehicle. Living 2.5 hours from Weikert Ford, we attempted to have our local Ford dealership make the repairs however, after excuses and incompetence on so many levels, I called Jaycee (our salesperson at Weikert) and explained our issues. In short order, she had a driver drive 2.5 hours to pickup the vehicle from our home, leave a loaner vehicle (which meant a lot for our family) and within about a week, had the repairs made (even coordinating a back ordered part to be brought in from another dealership). For our next vehicle, I will be checking Weikert’s inventory because they are worth the drive! Thank you Jaycee, Rob (Service Manager) and all involved with our smooth purchase and resolving our issues after the sale.

Jo
Review №32

I called for an appointment for an oil change and new wiper blades. I was able to get in the same day and was in and out in an hour. The staff was professional and polite and I would recommend them to my friends.

We
Review №33

I had a wonderful experience at Weikert Ford recently.The Service department is phenomenal. Everyone was kind, and courteous.The customer service given to me was exemplary. Rob, head of service, is very helpful and informative. Tyler, the mechanic, did an awesome job, my car runs like new. Everyone I came in contact with gave me a smile and helped me in a timely fashion. I was blessed to have the crew at Weikert Ford help me with my repair issues, and I give them the highest recommendation. Thank you all.Wendy

Bi
Review №34

They are amazing the dealership and the people that works there! I would also thank weikert Ford for helping me purchase my 3rd vehicle from them! My 2009 Ford Taurus is the best!

Da
Review №35

I have bought two new vehicles from Weikert Ford and each experience was very smooth and easy. Jaycee made our purchase without any concerns or issues. Would recommend this dealership to all my friends.

Ja
Review №36

Ive bought from many car dealers and this was by far our best experience. We worked with Jaycee, she was always straight to the point and didnt give us the normal sales person run around. My family and i couldnt make the trip to pick the car up on the day I agreed to the terms so Jaycee went above and beyond and delivered my truck and took my trade after dropping off my new truck. Couldnt have asked for a smoother and easier buying process, definitely a 5 Star dealer! They list their used cars very reasonable, some even were considered the best value buys in all of the United States through Car Gurus. Highly highly recommend these guys and will definitely be doing business here again.

Ma
Review №37

Purchased parts for my customers vehicle and the total experience with the parts department was amazing!This is one of the best customer service experiences I have had in some time.Highly recommend buying from here!!!!

Ma
Review №38

I would just like to say thank you to weikert Ford for their mobile unit coming to my house to fix my recalls on my F150. It was a pleasurable experience very professional done in a quick Manner and did not have to leave the house thank you

C
Review №39

I can’t thank our salesperson Jaycee enough. She was very knowledgeable, professional and easy to work with. We were very happy with our experience at Weikert Ford and we will definitely purchase from then again.

A
Review №40

The service department went above and beyond to locate a part that is out of stock EVERYWHERE and get it in quickly. They are great at what they do and just top notch people!!

Fa
Review №41

Friendly and I felt they were honest. I was from out of State and they did everything they could to help us get home safe the next day.

Th
Review №42

A one star is more than generous. I wish there was an option for zero stars. I went to Weikert Ford yesterday to see a truck. Upon arriving to the car lot, there was no one outside. I walked all over the car lot and no one came to even say hello. After walking around for a little while I went on the inside. I walked passed several employees. No one stopped to ask me if I needed help. I saw three employees standing in a little hallway. None of them said anything to me. I finally asked, Is there anyone working the lot today or have they gone home? One of the gentleman hesitantly asked if he could help me. I told him the truck I wanted to see. I explained to him that it was the very truck I wanted. He informed me that this truck was already sold. He asked if there was anything else that I saw. I informed him that I didnt like the blue truck that was on the lot. He didnt see if he could order another truck or anything. He really acted as if he didnt want to help me at all. Little did he know, I had the money to purchase the truck right then. I dont know, maybe they didnt want to help a African American guy wearing workout clothes. Maybe he thought I didnt have any money. Sucks for him because Im headed to Bartow Ford to buy the exact truck. Had their customer service been better, they would have had a sale! Weikert Ford you need to train your people on customer service.

Br
Review №43

Helpful friendly staff.Good work.

Ka
Review №44

After looking at a 2021 Ford Ranger from another dealer we found the one we liked on Weikert’s website. Our salesman, George Brooks, made this one of the easiest buying experiences we have ever had! There were no hidden fees or high dealer fees like other places we looked at. We would definitely recommend buying from Weikert and George!

Da
Review №45

It was great to do business with Jason at Weikert Ford Inc I look forward to more business with yall in the future and thanks again

Ju
Review №46

I love this place, very very helpful people!!!! I love my new truck too! Very happy with it!I loved this dealership so much and our sales lady, Jaycee, that I went back and bought an Explorer. And I love this car, I’ve had it in for service twice already and they are excellent. They take care of everything. I’ve also used their service for washing the car. Also excellent, they wash, vacuum, and clean the windows for a decent price!

Ly
Review №47

Weikert Ford customer service is excellent. I was totally surprisedwhen I called to schedule an oil change appointment and they providedtheir mobile oil change service that came to my home the same day.

J.
Review №48

Great team. When ready to buy. I know where to go. Weiker Ford

za
Review №49

This is our second Ford we purchased here and we will undoubtedly be back in another 10 years.This dealership is almost 2 hours from my home but the drive was well worth it. From the moment we walked in the door, I felt as if I were apart of the family.

Ti
Review №50

Jason, Matthew, and the rest of the team were a pleasure to work with. It was a zero pressure environment and they were all very accommodating to all our questions. I would definitely work with this team again.

Bo
Review №51

I went in for regular service, oil change, and tire rotation. We had a family reunion the next day in south Florida and it had been a while since the last oil change. The service technicians discovered the front brake linings were dangerously thin. The service department set us up with a complimentary NEW vehicle so we could make the trip the next day as a brake part had to be ordered. Thank you so much for your awesome service and thinking of our safety! Bob

dw
Review №52

I want to give special thanks to my tag team salesmen John and George for their comical hospitality which made it a fun experience to purchase the perfect truck!

Na
Review №53

Straight to the point . And even go to your home to fix it. Thank you

Ja
Review №54

David Vandy made my experience seamless, and I never even left home! Very transparent, upfront, and honest individual from a great dealership. Everyone I spoke to was timely, friendly, and professional. Highly recommend, and will be doing business with David and his team in the future.

Th
Review №55

I didnt like this place at all. They had some sort of excuse for everything you questioned that just didnt feel above board. Bought somewhere else.

La
Review №56

This is the second time I have taken my car to Weikert Ford to get serviced, and I enjoyed their service just as much this time as I did the first. They are very helpful, very prompt (a part had to be ordered for my car and they got it there and installed by the next morning), and very personable while remaining professional. I highly recommend their services.

Bi
Review №57

Up to this point I had been very pleased with Weikert Ford.Went to the service center for violent, side-to-side oscillation in the front end, also referred to as the death wobble. If you do not know what that is, YouTube it. When I explained the problem, the service manager said it is usually caused by the steering stabilizer and low tire pressure to which I disagreed. I asked for a thorough inspection of all front-end steering and suspension components for play/slop and documentation of each item individually. I also asked for an alignment and a copy of the report.When I picked up my vehicle, my work order had the wrong description of the problem and they replaced a steering damper. There was no indication any other parts were inspected. My vehicle is still under the 36,000-mile bumper to bumper warranty and I am going to have to fight them to get a well-known issue fixed. Am I required to go out on a public highway to try to reproduce the death wobble to prove to them my vehicle is still not fixed?

De
Review №58

Everyone at Weikert Ford was informative, kind and courteous. This was the 2nd time we have had Weikert Ford for vehicle repairs. All was repaired in a timely manner. Definitely recommend them for you vehicle repairs. Very happy with their level of customer service.

Jo
Review №59

The service department was courteous and the work was done in a timely manner.

Wa
Review №60

The service and friendliness are outstanding! Ive never felt unwelcome, never felt like I should know about my car of I ask a question and never felt like they didnt know what they were doing. Ive recommended them to several people and proud to have a Weikert Ford vehicle!

Ke
Review №61

Awesome experience! They made my new purchase very easy and stress free.

ma
Review №62

I would like to give a special thanks to Mr Rushing and Mr Jason.The buy experience was wonderful, since the beginning very professional and trying to work with me all the time, specialty me because I had to drove 200 miles to finish the deal but it was worth it all the time.....

Pa
Review №63

I can’t say enough great things about your staff. When calling in even the person answering the call was extremely pleasant and helpful. But I want to give special thank you to Jason Patterson for helping me out over the phone and putting me in touch with Dana in the service department to get me help. Dana also special thank you. She was very helpful and knowledgeable. I called Clermont Ford for help since they are closer distance wise; but didn’t feel they were interested in helping me. Perhaps since I didn’t buy the car at their dealership. Both Jason and Dana were friendly, knowledgeable and quick to respond to my problem. Thank you all!

Fr
Review №64

My experience was dealing with an honest, no pressure dealership. The price quoted was the price I bought the car for, no pressure for Warranties or Leather protection, etc, etc.Highly recommend Vandy and the people at Weikert Ford.

Mi
Review №65

I brought my 07 Expedition in due to a vibration in the front end once I reached about 40 MPH. I also requested the tires be rotated, a bad tire inflation sensor replaced and asked them to do give me an estimate on other issues which they may find during their inspection. They ended up diagnosing some wiring issues and several other things which needed attention. All were repaired within four days (wait time for some of the parts) and the truck runs great.Thanks to the whole crew at Weikert, from the service techs to the folks in the office for taking good care of my vehicle and providing excellent customer service.

Is
Review №66

Great fast experience trading in my truck, overall process went smoothly and fast. I personally want to thank Jaycee for the awesome customer service even after I bought my truck and left the lot she contacted me to make sure everything was okay and followed up on getting a detail done and fixing my windshield. Will definitely come back if I need another vehicle in the future.

St
Review №67

The service was quick and thorough. In addition special kudos to Rodney Wambles, who went above and beyond to assist me with a Ford Pass issue. He helped me reset my Ford Pass. Thanks for hiring employees such as Rodney. The only thing that separates Ford dealerships is great customer service.Steve Wren

Ma
Review №68

Worked with Carlos and John who helped us find an upgrade to our 12 passenger van that was wrecked in a rollover accident. After looking for days from Tampa to Sanford to Sarasota they found the perfect vehicle for us. Praise GOD for them. Thank you from the Sprunt tribe

St
Review №69

Very good service, personable staff, over all great experience

Dr
Review №70

I was going through the struggles of purchasing a new vehicle and had been to several different Ford dealerships, not many places had much to work with inventory due to the market. I contacted my long lost cousin Ginny Castle aka Chicken on Facebook and she got me started on a truck that I was interested in, now mind you not I’m at work busy as can be and Ginny was able to help me just like I was standing infront of her, she had me send everything she needed to purchase a vehicle and everything else was taken care of from there, she was on top of everything single thing they needed and was actually willing to work with me, that same day I went and test drove the truck but due to getting off so late I had to wait until the next day to finish paperwork. Ginny had an emergency and wasn’t able to be there the following day so she got me hooked up with a girl named Jaycee. We got started on the paper work and went over the truck again, Jaycee was great just as well as Ginny, she had everything ready to go, the truck was in detail before I even arrived. She had everything filled out and ready to go all I had to do was sign here and sign there. Both of them made everything so easy being very responsive and explanatory on what was going on through the whole deal! I recommend either one of these two, Ginny or Jaycee 10/10, they will make it extremely easy for you to make a huge purchase. I want to thank every body at weikert y’all were all really great, if you want an easy smooth deal on buying a vehicle go to weikert and ask for Ginny or Jaycee they will hook you up!!

Ti
Review №71

I bought a F250 from Weikert Ford 2 weeks ago and couldnt be happier with the experiance...I dealt with Jaycee and I was very pleased..not only with the purchase but the service after the sale...Jaycee was very professional and has a no BS way of dealing...She lived up to every promise she made and if I go to purchase another Ford I will definitely give Jaycee and Weikert Ford the opportunity to earn my business again

Ly
Review №72

Just purchased our second vehicle from Weikert Ford! We used George Brooks for the second time, also! George is always friendly and NOT pushy, truly listens to what we want/need and respects price range! Will work for you, the customer! We will always come back to our hometown Ford dealership when we are in need! THANK YOU Weikert Ford!!

Le
Review №73

Thank you to the parts department and Jeff Vaughn! The helped while traveling from South Carolina to south Florida . Bobbi the service technician did a great job repairing our F250s A/C fan motor. We called 8 other Ford dealerships and no one would help us they said it would be 2-3weeks before they could help us. We pulled into Weikert Ford and these gentlemen jumped right on it and has us repaired in 30 mins. Hats off to them!

Ro
Review №74

I just purchased a KUV Van from David (Vandy) at Weikert Ford recently.I have to say, we had one of the nicest guys ever to put us into that work Truck. Just a really nice place to buy a vehicle. I want to thank David for making this a great experience.

Ro
Review №75

I found a vehicle along with the specs i was interested in on-line and called Weikert Ford to see if they had inventory in the model I had an interest in. They happened to have one in just the configuration I wanted and was willing to search other dealers inventories for other possibilities. Everyone was professional and friendly and in just a few hours had all the papers signed and left with a brand new Ford Escape Hybrid SUV for my wife. The salesman took the time to show me all the controls and I felt went the extra yard to accommodate my needs and schedule.

Ji
Review №76

Easiest vehicle I have ever purchased! From dealing directly with the Owner Philip Weikert to working with the head of the Finance department to home delivery of my new F-150 this experience was a true pleasure. Mr. Weikert is a true gentleman and always cared about my experience. Will purchase from this dealership again.Recently had service work on my F-53 chassis as other Ford dealers could not find or repair the check engine light issue when they had the vehicle for up to one month. Weikert Ford found the problem, diagnosed it and fixed it in three days! If you have a service issue TAKE IT TO WEIKERT FORD! They are simply the best Ford Dealer around.

Wi
Review №77

Friendly, easy going,clean and honest.What more can you ask for?If you asked I am sure they would try to accommodate 💥

Em
Review №78

My experience here was fantastic. Mr. George Brooks listened to what I had to say about what I was looking for. He stayed in my price range and showed me great cars!

Ge
Review №79

My husband and I just purchased a Beautiful 2015 Ford Mustang 5.0 Convertible GT Premium with the 50th Anniversary package and we are so thankful to Danielle, Michael and especially Ginny who delivered the vehicle from Lake Wales to Tallahassee. The process of getting this deal done and the quickness in which this team was able to get the car to us was Awesome. Thank You to Weikert Ford and this Team for making this happen for us, a quality vehicle, great warranty and excellent financing with Ford Motor Credit and excellent service! Go see this Team, you will not be disappointed!! (I have NO affiliation, theyre just great!)

Ph
Review №80

We are traveling and called for an oil change. We were met with friendly service people, the truck was taken in and serviced and brought back. Everyone was friendly and professional.

mi
Review №81

They have best parts department, they are always professional, friendly and extremely helpful

Na
Review №82

Quick fast purchase. Thank you Justin and Jason for assisting me with my purchase. Everything was right including finance.for the first time ever I don’t have car buyers remorse 😂

Va
Review №83

All employees courteous and efficient. Work on my vehicle was done in a timely matter.

Br
Review №84

This is my second vehicle I have bought from Weikert Ford within the past 2 years. I have bought several vehicles over the years and can honestly say that Weikert is hands down the easiest and most down to earth dealer I have dealt with. Everyone knows that buying a vehicle always comes with the high pressure salesman, low ball trade offers, and tons of dealer hidden fees that you never hear about until you are sitting at the finance table. Dealing with Weikert Ford is nothing like that. They are a smaller dealership with customer service as their main focus. Justin Land who was my salesman for both purchases has earned my business for life with his above and beyond focus on customer satisfaction. To sum it up he isnt the pushy car salesman, he is more than fair when it comes to trade valuation without having to go back and forth like other dealers, and he takes the time to ensure you are completely satisfied with your decision. My last transaction was my most amazing one as he gave me a great trade value on a specialty vehicle. Since Weikert Ford is about 1 1/2 hrs from where I live, I got in my truck and started to drive to the dealership. By the time I got there my new vehicle was already detailed, fueled up and ready to go. I may have been there a total of 20 minutes before I was driving home in my new Expedition. Justin made this such an easy purchase and I didnt have to waste and entire day to buy a vehicle. I said it before and I will say it again, Weikert Ford has a customer for life regardless of where I may live. They are the only dealership that I have ever worked with that just get it and know what a customer wants. Thanks Justin and team for everything you have done for my family and I.

Sh
Review №85

Wonderful experience! Service was excellent, we were treated like we were family! They went out of their way to accommodate us. We have definitely made them our go to Ford dealer!

Sc
Review №86

Found a F150 that I was interested in and contacted them through an email. Received a voicemail from Cristina to learn more about the truck and to come for a test drive. I was unable to return her call due to work, but my wife did. They set up a meeting and a test drive for 5:30 PM. We drove 2 hours from Cape Coral and were introduced to a friendly and courteous Cristina who set us up with salesman Matthew Hosack. Matthew was very friendly and took us out to see the truck. He pulled it out and went over the details of the functions as well as the history. We took it for a test drive and it was even better than we thought. We arrived back and Matthew asked how we liked it and if we had any questions. We proceeded to his office where we negotiated a lower price. I had my own pre qualified financing and thought I had the best deal. Matthew asked if they could search for a better rate and we agreed. Turns out they were successful in getting us an unbelievable rate. The paper work was started and we were told that their finance people had left, but Steven (the owner) was handling things. They apologized numerous times for the slowness, but said they wanted everything to be correct. When it came time to sign, Steven was very thorough and explained in great detail the paper work and the extended warranty options available. We completed the paper work and received the key, a hat, a full tank of gas, and one free oil change. We were there after closing time and yet they were the ones apologizing for the time it was taking. It only had one key, but they are mailing me a spare and said I could take it to a dealer closer to me and they will pay to have it programmed. Nothing but a very positive experience and we will be returning customers. They also recommended the restaurant across the street ( Sizzling Grill) and they were spot on. The other sales people were kind and friendly as well.

Je
Review №87

Jason Patterson is a great salesman

Jo
Review №88

My salesman was David, he did a great job. knew what he was talking about, and was always on time... the next truck i buy will be from Weikert ford.....

Ca
Review №89

Weikert Ford is an awesome no BS dealership. I had a phenomenal experience. Matt was awesome, got me a great deal on a great truck, and getting out the door was quick and flawless. Absolutely will recommend this dealership to anyone that I know that is in the market!

S
Review №90

Jason was a pleasure to work with. I strongly recommend requesting him when purchasing or leasing your next vehicle.

Me
Review №91

JayCee Rodriguez provided us with very friendly and efficient service.

Sa
Review №92

Helpful and friendly staff at the parts department.They took good care of my family yesterday! It was pouring down and my windshield wipers weren’t functioning well. They did not hesitate to go above and beyond making sure I was purchasing the correct parts for my vehicle. Furthermore, they ensure my vehicle was up to standards taking a personal approach for my family’s safety and comfort. I would like to mention their prompt service and understanding as well! This is a go to for all of my auto parts requirements from now on and would definitely recommend Weikert Ford Parts Department to all my gear head friends!

Hu
Review №93

First time using the dealership’s Mobile Service.Good experience !! Technician was prompt, friendly and professional. Took care of my service issue quickly and explained the fix.I would not hesitate to recommend the technician, the mobile service or the dealership to anyone.. friends, family or anyone else. I’ve purchased all my vehicles from this dealer since 2005...no need to shop elsewhere !!Hugh HolmanLoyal Customer

Je
Review №94

I drive the tow truck for budget and everyone has been great every time I come there just saying thank you you dont find that very much anymore 😊

La
Review №95

My salesman Matthew was fantastic. He allowed me to text him and tell him exactly what I needed and made me feel like I was valued. He held the vehicle for me with no deposit and only on good faith. Him and his crew kept the location open for me as I was driving close to 2 hours to pick up the vehicle after I got out of work. All of the co workers in the dealership were fantastic. They Congratulated me and my family on our very first brand new Truck purchase. The entire experience was fantastic until I was inside the finance room and declined the extended warranty. Sucked the life out of the entire experience. I would still take my business there being how much of a stand up guy Matthew was. Best Dealership experience I have ever had from start to finish despite the little mishap. Thank you Matt!

Ke
Review №96

It was easy and awesome to have them come to work and service the vehicle. The price difference was well worth the time it would take to take it to the dealership. Will be doing all my services this way from now on

He
Review №97

Light on dashExplained OBD codes and solutionsPayed them and left very happy.😀All joking aside very helpful. Thanks

Ma
Review №98

Weikert Ford has the best service department hands down! Couldnt ask for a better service department! Super nice people work in that service department! We are always treated very well!

Aa
Review №99

Excellent experience buying my used car from this dealership. Justin Land, sales manager and Julian Torres, salesperson were terrific in working out the deal online. Also Michael in finance was ready for me and sent me all the paperwork in advance to confirm the deal. Justin made me a counteroffer which was only $200 over my budget which was reasonable and he stuck to the numbers. I recommend this team and dealership. Thank you.

Le
Review №100

I am not from the area but went back to Jason to help with the purchase of our 2nd car with him and Weikert Ford. He was wonderful in both transactions. Highly recommend him to anyone.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:21399 US-27, Lake Wales, FL 33859, United States
  • Site:https://weikertford.com/
  • Phone:+1 863-676-7944
Categories
  • Auto repair shop
  • Ford dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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