Customer service is beyond 100%. Grant went above and beyond helping me and even helped two other people while helping me!
Always have what Im looking for or they will find it another store
😎👍🏼💯 Better then auto zone 🙄👎
I pulled in the parking lot, was trying to get my wipers off. The man that works there asked if I need help... 5 minutes later we were putting on my new wipers! The most outstanding service Ive ever had!
We found ourselves stranded because our car wouldn’t start in Lake Wales Florida on our way home to Hutchinson island. We called AAA and they said it would take 2 hrs to get to us. They said due to COVID we could not ride in the tow truck home, 2 hrs away!!! We called Auto rental agencies in the area and there were NO cars available. Uber & Lyft had no drivers available.A good Samaritan came along gave us a jumpstart and told us that our battery was weak. He directed us to advance auto parts where we met Otis Wilson. He was very kind and helpful. I agreed to purchase a new battery and when he came out to install it he said it’s best always to test the battery before replacing it. He tested it and found that the battery is working perfectly.There must be some other problem with the car Keeping it from starting. He also tested the alternator and found that it was putting out plenty of electricity. He helped me get the car going again and we made it home safely. He had a chance to sell us a new battery but he put service first for his customers and put Service over sales. Whenever I need help like that again I will go to advance auto parts.He saved us the cost of a 2 hr drive home by a transportation company or worse still having to sleep in our car since there were no cars available.
Theyre helpful everything is in its place they always let me take out the part and see if its going to work on my car before I buy it thats cool
Just rode with a friend he want to stop by this place nice looking place on the outside
Very helpful staff
Corner store. Advance auto parts. Dont go too fast coming into the parking lot its small. The advance auto store is large and they wait on you. Great customer service.
They had several choices of air filters in stock and I chose a middle of the road. Good experience and staff was helpful.
Just put you on hold and leave you there for a while and they hangout
Employees where very helpful
Had my part in stock
I love when they take time out to help you
These guys at this Advance are great. Very helpful without over doing it. Clean store and restroom, with toilet paper thank-you. If they dont have what you need they will get it there for you quickly. I like this store. Good Job boys! Oh and girls! I like that.
Excellent service..Got new wiper blades & new battery installed in less than 10 min!!
Typical parts store, nothing special.
Odis is always a great help and will go above and beyond to find your part.
Great staff. The second I walked in someone came to help me. I bought a tag frame and your staff was happy to install it for me!
Had to have a battery tested so I went here. The test was free and I was in and out in no time. This store is always clean and the people that work here are nice. They have or can order overnite most parts that you need. Prices are not too high. They also have loaner tool program.
Alright prices, helpful emplyees
Great
The staff was amazing. Very helpful. Lay exceptional
I went to Auto Zone (Big Mistake) who when I called advised they would install battery. When I get there the clerk said I can sell you one but you need to take it and install it yourself. I went to Advanced Auto Parts and was greeted by Carilu who was as nice and helpful as can be. She replaced my battery in 16 minutes and exceeded my expectations. Auto Zone lost me as a customer. I would highly recommend Advanced Auto Parts over Auto Zone!
Excellent service ..bought two batteries online for instore pickup
Quick an fast service. Knowledgeable staff.
Friendly and knowledgeable personal
Usually have what I need
Great store
Great place
Amaizing!! I thing he was the manager...I went outside and help us with the headlamp.
Will definitely purchase again from Advance Auto on Route 60 in Lake Wales Florida. The employees were super-friendly
Best service ever
Nice people good atmosphere Manager are great employee are well knowledge in there job
Great place
Advance is always my first stop for car parts. Customer service is outstanding.
The girl working there had a bad attitude.
Nice people but not enough help to get you in and out
After 5 stops, this guy was the only person who knew what I was talking about. 5 stars sir!
Went there today for an online order and as soon as i git there, they already had my items at the counter. Fast and friendly service at this location.
Very clean an the employee are very knowledgeable about auto supply
Friendly and helpful staff. We usually find what we need.
Best auto parts store
Parts hardly in stock.
Great place to find auto parts and accessories
Really helpful employees &good prices
Very helpful and Mickey went above and beyond!!! Great staff!!!
No good customer service
Excellent professionals who care about their clients.
Need to get more employees that know what they are talking about when it comes to parts for a car and different problems that ppl nay come in with
On two separate occasions the employee didnt know how to use the diagnostic code scanner. Another occasion used a loaner pulley puller. It was so worn out it didnt work and wasted my day. Not very happy.
Always a good experience at any advance.
Very helpful and knowledgeable staff.
They did not seem concerned I was even there
My car died and the employee there said he couldnt jump me off.
They are not good in cudtermer srrvice
Great place for auto work.
I felt like i was bothering the person working there
Usually have what I need
Great deals
Great service.
Great customer service
Great customer service
Friendly
Quality auto parts for little money
Had everything I needed.
They got Quality Parts
Ordered online and saved 20%
Cheap tools and car parts
Wide selection of parts and tools
Very helpful
Quick
GOOD
Ok
Friendly
Decent service
Great help
Not that good
Helpful
Friendly staff
Automotive parts
Excellent place
Good auto part
Its good
Well