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Walmart Auto Care Centers
101 N Congress Ave, Lake Park, FL 33403, United States
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Walmart Auto Care Centers
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La
Review №1

I found the best place to go get tires for my vehicle! I dont think Ill be going anywhere else to get tires for any of my vehicles other than Walmart! They offer the best prices whats the best roadside hazard warranty and a variety of different kinds of tires and name brands of tires. They also offer other services to maintain vehicle schedule maintenance at a really great price. The manager was awesome with us. And I was very honest and blunt with him with how skeptical I was in buying tires from Walmart. He assured me that Walmart keeps their word on the road hasnt warranty. And sure enough a month and a half later I end up getting a huge nail in my tire and had to replace it with my donut spare tire I went in without an appointment and they were able to replace my tire within an hour! Im so happy and I feel so secure that now I can travel anywhere without any worries with my tires! Thank you Walmart tire Care center staff!

Pe
Review №2

They get no stars from me. My daughter brought her car there 10/29/2021 had tires rotated and oil change. During tire rotation they bent her exhaust pipe and destroyed her catalytic converter. Also they didnt even put all the lug nuts on her tires. Her back passenger tire was missing 1 lug nut. 😱. When my husband took my daughter up there the next day, the manager was VERY unprofessional and immediately the male repair men started saying that was not us, we didnt so that. Our attorney will be in contact with them. Theres over $1,200 in damage done. Ridiculous!!!!! BEWARE!!!!!

Mi
Review №3

Very attentive and knowledgeable staff. Couple that kindness and consideration and you get a great experience. Thanks

Ma
Review №4

Stop by to patch a tire but the wait time was too long. Check-in staff was very helpful.

Li
Review №5

Manager was knowledgeable and gave me tips about my car and told me to have a great day!

Jo
Review №6

Guess I went at a good time. I got 4 tires replaced and it literally took an hour. Wow!

Ja
Review №7

Prepare to spend your half day when you visit this store, and Im pretty sure you will have to visit second time. Service is so slow. Short staffed. Bought 4 Goodyear tires, they were vibrating over 60mph, came here second time to rebalance, and spending another half day. #Update#: rebalancing worked 90-95%, there is a slight vibration left.

Mi
Review №8

Had a tire installed in 45 minutes. Minus 1 star because my ordered tire was delayed by more than two weeks.

Gi
Review №9

Says they close at 7, came a 5 for a tire and they said they werent taking any more service

Mi
Review №10

Good deal on 4 Good Year tires with installation included! Maxenson was very professional and did a great job putting on my tires today!!

Na
Review №11

Really happy with everything guys. Pierre is the best!!!

Me
Review №12

I am happy with the oil change that I got there. Im happy with the house keys that were made there. But people are bunched up. There needs to be a sign at register for tires and oil change. There needs to be a sign for purchases like keys. I hate it that customers jump in front of line and when I am in wrong line. Now I know.

JA
Review №13

I had purchased a 5yr battery at the Walmart in Lake Park in September2016. My car was having trouble starting. I arrived at 8:30am & I was assisted right away. Jamal confirmed the battery needed to be replaced. I received a credit for the remaining year on the old battery & purchased a new 3yr battery with a full warranty again. They sanitized my car. Everyone was wearing masks & gloves. Ive seen so many negative reviews but this is my second experience here & it was exceptional again. My car is running smoothly again. Jamal gave me another receipt for the warranty on the new battery & showed me the serial numbers on each of the batteries on the receipt. He explained everything in detail & was extremely professional. The cost of the battery is the best compared to anywhere else with the best warranty! I will definitely go back again. Thank you!

Ja
Review №14

I think the automotive service has greatly improved especially the shop with all precautions in mind, always my first place for batteries and tires.

Ja
Review №15

The auto techs there were very nice! And you just cant beat their prices!

La
Review №16

Long Story from Thursday Till Today.. purchased 4new tires and wiper blades. Recommendation A+ a few hiccups that was resolved in a quick professional manner. Met one of the Coach she was Great. Forgot her name but tomorrow I will add her name. Also Nisha In the tire dept. Friendly, Great customer service.Thank You all 🖤

Di
Review №17

Real Bad service,need working personality. Missng productos.

KI
Review №18

Long wait time...but helpful staff

Je
Review №19

I have had nothing but great service that this location Jamel and Pierre have been a pleasure to work and very professional and great customer service. Will recommend this place to friends and family. Keep up the work.

Br
Review №20

Excellent poeple great service

Pa
Review №21

GREAT ALWAYS IS. NOW JUST NEEDED SOMEONE TO ANSWER THE PHONES OUT IN THE MAIN STORE WHERE CUSTOMERS CALL TO GET HELP OR WHEN YOURE ASSOCIATE CALLED.!!!!!!!!

Ro
Review №22

No help, I was there all day long, for 1 tire, two be put on my van. Discussed.

Ly
Review №23

The people here are very nice. Just be sure to save your warranty information. I was very disappointed to have to buy a new tire. I had purchased a warranty on all my tires. That info is no longer in the system???. Still have to share the blame. I cant find my paperwork. Just keep your paper trail.

yu
Review №24

Great and professional customer service. This people know what they doing, I went to do a tire change and they took time to explain my options and they weren’t pushy at all. Thank you Jean and Jonel for such a great service!

da
Review №25

The worst service no professional no courtesy

Do
Review №26

Professional courteous service with a smile

Om
Review №27

Went to change my tires a couple of days ago. The staff were very friendly and knowledgeable. They made the experience very enjoyable! Will be recommending to my friends and family.

He
Review №28

It was a good experience.

pr
Review №29

Good fast service 👍

Ge
Review №30

I got there this morning at about little after 9 trying to buy four tires for my Toyota kept me waiting they took other gods before me

Qi
Review №31

Out of expectation! Wonderful people and great service! They genuinely want to do a good job not trying to rip people off like many dealerships! Thank you!

Ta
Review №32

Excellent CUSTOMER SERVICE

Al
Review №33

I came to patch one of my tires. The service was great! The attendant (Kim) was nice, kind, courteous and very helpful.

Go
Review №34

I came in to buy 2 marine boat batteries and the gentleman walk them to my car because they are very heavy and Walmart was well stocked and I was able to buy 3

Mi
Review №35

Grrat

Be
Review №36

Service manager was not helpful or courteous at all. Came in with nail in tire and he said it’ll be 1.5 hrs. Didn’t even attempt to approach my car to see if it could be fixed or not cause I’ll go to tires plus by my job cause i was going to be late for work, so 15 min in I asked if he could have someone just look and tell me if it could be fixed since the air is already out and he did. Then said it can’t be fixed and they don’t carry my tire. Didn’t offer to put air in it, so I asked for that so I could get myself to TiresPlus. With that being said I got air and hauled ass to tires plus, right away I’m taken care of and treated with respect. Girl at the front is very sweet though!!

De
Review №37

Too slow, waited well over 2 hrs

cr
Review №38

Excellent place for car washing safe up to date equipment and the lil extra when you need help on some areas you cant get to.

MS
Review №39

I arrived for an oil change at a little before 8am. I left it there to go to work as there were 2 cars ahead of mine. It has been 3 hours since I dropped it off. I am literally on the phone ON HOLD right now to find out if my car is ready. This is my 4th phone call, NO ONE PICKS UP! I called the main store number and was transferred, but they still didnt pick that call up either. Their customer service and professionalism is HORRIBLE! IT IS NOT WORTH THE WAIT!!

Dr
Review №40

Great 👍

Ry
Review №41

They have a nice price, but for the oil change they took almost 3 hours. They did put something wrong on my car and need to remove it, took me all morning . They can be better in services, the price for the oil change and tires is very good. The auto costumer service is good .

Lo
Review №42

Took five hours for an oil change. Customer service stinks. Ive been coming here for 12 years. The past three years a steady decline. I dont mind waiting an hour or two. Since clerk said two hours. But five hours. I would have dropped car off and went home. Should have spent the extra 25 bucks and gone to jiffy lube. Maybe a new service manager wouldImprove the services.

La
Review №43

I came here a couple different time at least 2-3 before close because of work and they can service my vehicle. They dont have enough workers. I gave them 2 because they were good to me in the past but now.

Ab
Review №44

I was going to take my car for an oil change but after reading the reviews I decided to go somewhere else

Jo
Review №45

Aint answering phone

MC
Review №46

Bought a battery and they cleaned my terminals and put it in for me.

Da
Review №47

Bryan and Pierre were incredibly knowledgeable and helpful. Great customer service 👍🏼

Di
Review №48

The store could not find the keys to open doors at 7:00 a.m. After much calling and searching a staff member open at 7:30 a.m. Another lady left since she couldnt wait. Then they didnt want to honor the mileage warranty of my tires. I had to stand my ground. They expected me to buy a new tire when my tire was brand new! Finally they provided me with a new tire and left the store at 8:30 a.m.

Tr
Review №49

Always under-staffed. Better plan on dropping your vehicle off and coming back hours after the estimated time. Never have they provided fast service.

Ma
Review №50

This is probably the worst auto service center ever. I gave them my car at 1230 i didnt get my car serviced until 630, then when you ask to speak to someone who can provide some type of information about time and poor service. I would never recommend this auto center to anyone not even as a last resort.

Li
Review №51

Their hours should say 7am to 4pm, not 7am to 7pm. They never take any cars after 4pm... theres always an excuse to not work!

Ja
Review №52

First customer in the door and they said a oil change would take an hour and a half. No one seemed to care about the customers. Pretty much normal for Wal-Mart auto centers.

Ja
Review №53

Never pick up the phone, and 6 hours wait time because a guy didnt show up for work. Bought my tires online and they wouldnt just use the same tires they had in the auto department to put on my car, said I had to wait until online store scanned the tires before they could put them on my car. By the time this got resolved 6 more people were in line I was expected to wait behind again. I called for over 20 minutes from home before going there to be given more headaches. Nobody has any idea whats going on. Just go to pep boys!

da
Review №54

Ive actually had pretty good luck here. Helps if you dont go when theyre really busy. tire mgr. friendly as well as workers in outside bays

Lu
Review №55

No one called me to let me know to pick up my car and no one answered the phone for an hour

Bu
Review №56

Terrible. I went for an oil change...its going to take 3 hours. Because they had call offs. Thats what they have been saying for 2yrs. Get a staff thats dependable. Honest and gets the jod done in an adequate time frame. So sick of their lame excuses.

Ta
Review №57

ALWAYS A PLEASURE TO GO GET SERVICE HERE. THE STAFFS ARE ALWAYS SUPER FRIENDLY AND HELPFUL IF I HAVE A QUESTION AFTER THEY SERVICE ME ABOUT SOMETHING ELSE PERTAINING TO ANOTHER ISSUE WITH MY CAR THEY ANSWER OR CHECK IT OUT WITH NO PROBLEM OR TRYING TO CHARGE U WITH EXTRA FEE

La
Review №58

Great tires great price Long wait two hours!🍀😎

sa
Review №59

SLOW service...they open at 7 am. I was there at 7:10 and still waited 3 hours for 2 new tires to be installed.

He
Review №60

Every time Ive used this location I found that the technicians are helpful in resolving any issues with my automobile.

Fr
Review №61

If you like watching monkeys trying to rotate, and balance new tires and then giving up after three and a half hours of failure, then this is the place for you! I ended up leaving with my old tires. Quite the marvel!

Je
Review №62

I was leaving Walmart today, and my car wouldnt start! I went into the auto center in a panic. Not only were they nice enough to come change my battery in the parking lot all the way on the other side of the building, but even took off the charge to take my old battery out! I am so grateful!

Wi
Review №63

Fast service. Go early in the morning

Ch
Review №64

Had an appt on a Sunday to have 4 tires put on my car, after the initial scare of them not having the tires, that the guy I made the appt with the night before promised they would have, my car was done in an hour at a very reasonable price!

Ri
Review №65

This was absolutely horrible!! I went to Wal-Mart for a tire change and a pit crew oil change. I arrived around 1:50 p.m. They lady told me to pay for the tire change then and the oil change afterwards, that was fine. Ive waited almost 4 HOURS!! I was sitting at Wal-Mart the whole time and I was also late for work. My car wasnt done until 5:35. I picked up my car and rushed to work. The next morning Ive decided to finally take a good look at my brand new tire, to my amazement, my car had the SAME OLD, HORRIBLY CONDITIONED TIRE ON IT (Threads showing)!! I called and asked about it and they said the cashier left the new to the side and they didnt know what it was for. I went in and had to wait another 1 HOUR and 30 MINS!! And come to find out, the cashier didnt even charge me for the tire change she did JUST THE TIRE! So I had to pay more money out of pocket while receiving horrible customer service!! NEVER AGAIN!!

Be
Review №66

Steve was extremely helpful and knowledgeable, and explained things in a way I could easily understand

Em
Review №67

Employees here take their time to get things done, also they never know where an item is which prolongs the time you spend there. They run around like chickens with their heads cut off very annoying

Se
Review №68

The store had to buy my tire plug from Pep Boys. A simple flat repair took 4hrs.

Jo
Review №69

Nisha,is the customer service rep that has taken care of me so far. Excellent assistance in helping me find the right tires.

Jo
Review №70

When the staff is great the quality is better, some of these guys, not car people.

An
Review №71

Lake Park Wal Mart as they all are busy... however I like the idea of having a manager that is hands on and genuinely interested in the need of the customer ...Pierre Ive known for several years and he and his team knows the value of working together....

Sh
Review №72

I never leave a rating for anything but I’m beyond pissed so here goes. This started in Port Saint Lucie, FL. My car needed a new battery, how do I know this? Well, my battery died at the Fort Lauderdale airport at 3am, and knowing this I got a jump and drove to Port Saint Lucie. When the Walmart opened up then I brought my car in, in the afternoon. A young lady at the counter assisted me by running a battery check on my car and she came back and said yes you need a new battery, but we can take any more Customers. Now, I’m baffled. So. I asked why? She answered because they were backed up and would be closing soon. I was so confused, after multiple attempts day after day getting turned around because they close at 7pm even though it says 8pm online and it’s only 5:30pm. Fast forward, now I’m taking chances everyday when I start the car and turn around and come back with hope that today is not the day the car doesn’t start again plus now my oil sign is on. Anyways. I’m currently in west palm beach at the north military trail location. It 4.30pm and I walked in, the young clerk there once again asked how may I help you. I said I would like an oil change, battery check and replacement if needed. She said. No we’re not taking anymore customers. Again I look at the time and said “What?” With my baffled look. Her response I’m sorry ma’am he’s not taking anymore customers. First of who is he and why isn’t he taking anymore customers? She said yea he’s short handed so no more customers. As I walk out super annoyed I decided to call the store to speak with the manager. Five minutes later after being transferred no one has answered the call. I ended up hanging up the call, and with defeat I’m now writing this completely unnecessary review if someone had just planned this out right for Walmart. If you’re getting more than acere customers daily, then the right thing to do is to schedule and/or hire more representatives. The lack of professionalism is too much, you have to do better for your neighborhood. And yes I’m also posting this under the Port Saint Lucie Walmart as well. I need answers, because time is money and I’ve waisted too many hours at walmart without getting paid.A concern and annoyed customer.

As
Review №73

The worst customer service ever!! I attempted to get my tires rotated on a Saturday afternoon. I did not get them done because it was a 2-3 hour wait. The manager said they will be open Sunday morning at 8 am. I return to Walmart at 8:30 am Sunday morning, and when I get there I was told there would be a hour and a half wait time. Even though that was ridiculous, I chose to wait. When I sat down, there were two people ahead of me. One person was there to get one tire put on and the other was there to get an oil change. I couldn’t understand why the wait time was so long because the people ahead of me was getting something very simple. I waited a full hour and then I was told I couldn’t get my tires rotated because they were bald and they needed to be replaced. I was instantly confused because I just bought tires from that same store on 05/19/2017 and it’s only 01/07/2018 and they were already bald. I don’t know much about cars, but I shouldn’t have to replace tires within 7 1/2- 8 months later. Do not buy tires from Walmart because they clearly sold me bad tires and wasted a hour of my time to tell me they won’t rotate them. Mind you, the same people that were waiting, was still waiting for their car as well. Terrible experience.

Ki
Review №74

Very helpful and checked the pressure in my tires on several occasions.

Da
Review №75

Good customer service just a long wait time on services

Tr
Review №76

The wait time is ridiculous they customer service sucks and they never pick up thephone

Do
Review №77

Well...i bought 2 new tires and an oil change.i had the spare on the rear drivers side and told the cashier that the tire in the van was the blow out and that the spair was to be taken off and put back underneath it and the other rims were to have the new tires.she made a note of it but they still put the new tire on the wrong rim.so after 3 hrs wait after being here right at open besides that i guess it could be worse.they were polite..

KE
Review №78

Much better than the staff in the rest of the store

Ar
Review №79

I TOLL TO THE GIRL, I HAVE GARANTEE ABOUT MY TIRE, SO WHEN I GO BACK TO MECANICS AREA,THEY SAID YOU MUST PAY NEW TIRE ARROUND $70,SO I GO BACK TO ATENDER (she),SHE ONLY STARE ON ME,AND NO HELP ME WELL,SO SHE GO TO THE MECANIC AREA AND DONT RESOLVE MY SITUATION,EVEN SHE DIDNT FIND MY GARANTEE INFORMATION,,3 PERSONS FROM THIS SERVISE TOLL ME SORRY NO APPLY YOUR GARANTEE,SO I INSIST AND THEY REDUCE THE COST FROM $70 TO $38.WHEN I GO BACK TO THE MECANIC I HAVED BIG NAIL IN MY REAR TIRE,AND I ASK HIM DID YOU FIND WHY MY REAR TIRE SCAPE THE AIR,AND HE SAID, YOU TIRE IS GOOD I DIDTN FIND NOTHING, I INSIST MY AIR SCAPE FROM THIS REAR TIRE, SO I WAS DESAPOINMET BECOUSE I KNEW MY TIRE WAS BAD,I WHEN TO OTHER MECANIC ON MY NEIGBORTHWOOD AND THEY FIND THE NAIL,...SO BEFORE LEAVING FROM WALLMART SERVIS,THE ATENDER ASK ME TO DRIVE MY CAR IN CIRCLES TO CHECK MY NEW TIRE,SO HE TIGHTENED THE VERY STRONG RIM NUTS, SO THE SCREW RINGS DAMAGED, AND I HAVE A BROKEN NUT,(LUGS)

ti
Review №80

In and out less than 15min!! Best services when the doors are unlocked 😉

Da
Review №81

It took over 3 and a half hours to do an oil change when I was quoted an hour and a half. They dont have a decent waiting area so you have to sit around on their metal benches. Their paperwork said a vacuum was completed when it wasnt so that makes you wonder if they did anything that they said they did. Cant beat their price though so Ill most likely drive to another walmart next time.

P.
Review №82

Went in for some brake fluid. Took too long to get out of there as usual. Wal-Mart is a utility store. Dont expect too much. Employees dont really care although my associate was pleasant, fluke? Always go for basics because of the price.

An
Review №83

Ordered tires, when I went to pick them up and install them, they would not install. They said because my tires and rims are not recommended for my car they would not install. They made me waste my time going there and waiting for me to tell me that they wouldnt install them.Dont waste your time here, go to a place where they know what they are doing, and arent afraid to change tires with custom rims.

Me
Review №84

⬅Left before expected ✋wait time. 👍Great 🛂customer service.

Ma
Review №85

There is a girl behind the counter in automotive that moves like molasses going up hill. Simply horrible.

De
Review №86

These guys are okay .As a business owner my self I no its hard to deal with most people on a daily basis. You might have a little wait but they get you done right ALL THAT MATTERS

Ed
Review №87

Did an awesome job on my oil change, very fast & everything in place.!

De
Review №88

Never picks phone up, lacking in the Customer service area for total store. Very frustrating

An
Review №89

It usually takes 2 hours to get an oil change. Great prices.

Si
Review №90

Great, in & out. ThTs a great visit for me.

Sc
Review №91

They change your oil if they feel like it

Da
Review №92

I hate this Wal-Mart.. There is always an issue each time I visit here.

Ge
Review №93

Great

ke
Review №94

People here are very lazy managers down to association. Good luck!

El
Review №95

Customer service is awful. Associates attitudes demeanor morals are the worst in retail

To
Review №96

Mr. Pierre in the auto center was extremely helpful

Ro
Review №97

Took way to long i was there at 930 didnt get done till 1230 all for a battery exchange they went to lunch with 4 people waiting

Ju
Review №98

Got tires to my second time got there at 4pm left at 7pm.

Ch
Review №99

I bought a tire there the tire was fine but the service was the worst Id ever had I brought the tire in and it still took over 3 hours and it wasnt from them being busy it was from people standing around

Gi
Review №100

Battery changed in less than 25 mins. Also went to buy a tire because of a flat. Instead they gave me a brand new tire because my tire was still under warranty. In an hours time.

Information
32 Photos
100 Comments
3.4 Rating
  • Address:101 N Congress Ave, Lake Park, FL 33403, United States
  • Site:https://walmart.com/store/3348-lake-park-fl
  • Phone:+1 561-842-8466
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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