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AutoZone Auto Parts
240 N Congress Ave, Lake Park, FL 33403, United States
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AutoZone Auto Parts
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Ye
Review №1

Brian D. was so amazing! As soon as I walked in the store he was very welcoming and immediately asked if I needed help. He looked up what I needed, walked me to my options on the shelf, cashed me out and also installed my windshield wipers. All in less than 5 mins. He was a lifesaver! I’m so thankful for him and I will definitely be back.

ka
Review №2

My car wouldn’t start at the race track across the street they were very helpful with me with testing the battery replacing the other battery and then helping me diagnose and find out why my car wouldn’t start they’re absolutely amazing wonderful staff super friendly couldn’t ask for a better experience

Je
Review №3

Brian D. Was very helpful ! From the time I walked in he was very respectful, efficient & helpful . He greeted me when I walked in & was happy to help me with the questions I had. He found what I needed and he even installed the part that I needed for my windshield wipers ! Thank you Brian for your help ! Will definitely come back to see him !

Sh
Review №4

I was greeted by Edwidge(sorry if I spelled it wrong) he was so helpful and kind. What a fantastic man! Helped me find what I needed installed and gave me uplifting words. Super fast and efficient too. Many blessings to this young man. Hard to find good help these days,let alone nice people.

Mi
Review №5

I just want to say “phenomenal customer service”!!! I went into the auto zone store located lake park, Fl., I will admit I was having a rough morning because of obvious car troubles and I needed a break, well…. I received that Break when I met “Tonya Davis”! Tonya totally knew exactly what I needed and was very kind and inviting, this was such a great experience and refreshening to see true dedication and people that really care!Keep up the great work!!!?

Pa
Review №6

I had a problem on my Nissan Titan truck i brought it over to auto zone & a man who works there named Merrill did a Computer diagnostic. After Merrill did the scan he took the extra time to walk me through a few different things that could be causing my truck problems . Sure enough he sold me the part I needed and It fixed my truck. I just want to say Merrill is a really helpful guy. I really appreciate how courteous and helpful Merrill was . I’m not used to seeing this type of service any more . Id highly recommended this auto zone again. Id also recommend asking for Merrill. Thanks again for great service auto zone & Merrill !Mark

An
Review №7

My tires were going flat because Because I didn’t have pressure caps on 2 of them Steven P. Went out of his way to help me find all the tools I need to fix my concerns. OUTSTANDING CUSTOMER SERVICE FROM THIS GENTLEMAN AS WELL . This store needs more associates like you ! Thank you for all the help with getting my vehicle back on the road !!!!!

Ke
Review №8

I went there outside of the hours they do battery installation and STEVEN P. worked on my Jeep for almost 2 hours. We ran into several issues with my car and he never complained once it made me feel that I was an inconvenience. So nice to have people willing to serve you for no other reason than it’s their job!

Dr
Review №9

My hubby and I would like to commend Heather. Wow just wow! Its great to walk in a business and feel welcome. Especially since we had no clue what the heck we were doing. Also she was wearing her mask and I could definitely tell she was smiling. Smiling eyes :) Heather keep on with your great customer service. We do appreciate you.

To
Review №10

This is a very friendly environment. Brian was my helper and he was the nicest guy. Thanks to you guys for a wonderful experience!

Me
Review №11

I Came In The Store Today And Associate Teeka Help Me. She Was Very Helpful, Knowledgeable And Professional. I Will Definitely Be Back And Recommend This Particular Store Just Because Of The Great Customer Service. Thank You Teeka You Are A Life Saver.

He
Review №12

I was frustrated BEYOND belief. I had looked in my Mercedes Car Manuel for the proper tiny fog light bulb that I would need, confirmed it with youtube videos for the year of my car and everything. So i ordered it online through Autozone. WELL! Guess what... wrong bulbs. When I returned the boxes to Autozone Lakepark, Steven P. was there and helped me right away. He was jumping through hoops to find the right size fog light bulb in the database, because the one that the database was telling him to pull off the shelf for me, was the same WRONG size I bought. Steven was patient and just down right sweet about the 30 minutes we spent searching for the correct bulbs I would need. Thank you Steven, I really appreciated your help and laughter that day!

Di
Review №13

Sheldon is a great guy! Help me out to change my battery with a great attitude, best guy ever! Thank you very much Sheldon! 👍🏻

Mo
Review №14

Steven was great I’m very helpful finding a battery and replacing it I will be back. Salvador was very helpful as well

Ga
Review №15

Merrill S was extremely helpful in helping with my purchase and offered to install my wipers for me. Hes an extremely nice and accommodating employee and is the reason I will continue to return to AutoZone for my automotive parts. Hes a true keeper. Thank you Merrill for being so helpful.

Sh
Review №16

Autozone on congress and lake park. Great and amazing service from walking through the doors and getting service right away. Edwidge D. Approached me with manners and great customer service. From helping me finding the best battery for my car, to not only teaching me about information about batteries but applying great customer service applying my battery into the vehicle. I highly recommend asking for Edwidge for the best service and help at Autozone helping you with anything and everything. Thank you Edwidge.

Sa
Review №17

I’ve had two fantastic experiences at Autozone! I bought a battery in 2019 and again this year. Edwidge and Tanya helped me and were kind and professional. I would absolutely recommend!

Jo
Review №18

Big thanks! Caught them right at closing and the slipped me in and took care of my battery need. Even stayed a little longer to change it out. The gentleman who helped was friendly, knowledgeable, and very helpful. Thanks again!

Ro
Review №19

Edwrige of Auto Zone helped replace my car battery on hot day. He was quite knowledgeable and I would recommend this Autozone to anyone in the area

Ki
Review №20

The staff are very helpful and knowledgeable. Merrill S. took the time to make sure I had the correct size of the product I needed and he even came out to my car and installed it for me! He was so nice and very professional. I’ll definitely be back when I need something for my car!

Jo
Review №21

Quick & great service today. Brian got me in and out with a new battery for my car.

Ka
Review №22

I went in to buy windshield wipers. Scott looked it up for me and then offered to install them. It was not an easy job and I was grateful for his help.

Sk
Review №23

Jonathan was the best!!! He helped me put a new battery in and he was so nice and helpful! Any time I’ve come into this particular store all of the employees have been amazing help!

Cl
Review №24

Always helpful, when you have to pick up a part from another store in close range of travel, appreciate that congress and lake park auto zone.

Li
Review №25

Angel was GREAT. He tested my battery, found it to be in need of replacing and then worked hard at my car to get old battery out and put new one in. There was some corrosion on the battery cables and bracket that held battery in and he cleaned all that up. One of the cables would not open up to get off old battery and he took the time to get it open. Once he was done he also noticed my brake fluid and coolant were both low. He was beyond helpful!!!!! Thank you Angel!!!! You make me want to always come to your store!!!!

Ju
Review №26

I really appreciate the awesome service provided by Merril!! He was courteous and professional and did a great job installing my battery. :)

Ca
Review №27

After having my headlights off for a couple of days, I went to AutoZone Lake Park, where I met Merrill. He took the time to help me. It was one of the best customer services that I have ever had in an auto parts store (if you are a girl, you know what I am talking about). I truly recommend the store! Amazing customer service!

Be
Review №28

This is the second time I’ve come to this AutoZone and it’s by far the best! A gentleman who worked there, Steven Walker helped me purchase a better windshield wiper fluid than the one I originally picked up for my car, informed me about the sale on the it, and even poured it in my car for me. He was very kind and taught me something new about windshield wiper tanks! Thanks Steven!

cy
Review №29

Excellent service by Angel C.Went to buy whispers for my vehicle and he even help me to installed. Im very happy with his service.

Ja
Review №30

Merrill was awesome. Had a battery go bad on my work vehicle which meant I was late for an appointment. He tested and installed the battery very quickly and made the process easy. Thank you. Will be back if I need a new battery for my other vehicles in the future.

Pe
Review №31

I came in with a car battery issue. Merrill came out, tested my bad battery and immediately told me the price of a new one. After purchasing a new one, Merrill installed it for me. He was very professional and did an excellent job. Thanks a lot sir.

Vi
Review №32

Received excellent customer service from Mike. Highly recommended location and friendly staff.

ka
Review №33

Steven Walker was an amazing help! He made sure we got the correct and safe products for our vehicles. He went above and beyond with his outstanding customer service. Will definitely be coming back here for his assistance moving forward!

Ri
Review №34

Excellent service. Merrill was able to get me the parts I needed at another store and even called the store to make sure they set aside the parts. He was courteous and professional. Great customer service

Je
Review №35

I have to give a shout out to Merrill S!! He was so nice and friendly. I didn’t even have to ask. He offered to help me install my new wipers. He was great. He talked me through each step so next time I can do it myself.

An
Review №36

Edwidge D. put in my new battery great service

Li
Review №37

Merrill S offered excellent service today. He took time to answer all of my questions! Thank you!

Le
Review №38

I went in today to get my battery tested and ended up having to get a new one. Steven Walker was who assisted me and he was able to get me in and out super quick! He provided the beat customer service I’ve ever had at an auto place and I really appreciated his input on what would prolong my batterie’s life and what choice was best for my car. Thank you!!!

ED
Review №39

Angel was working by himself and he take care everybody with excellent customer service. He helped me with my wiper. That was awesome 😊. Definitely I will recommend this store and I will return. Thank you.

Re
Review №40

Steven Walker Auto Zone# 4483# the parts manager I believe Over at AutoZone he’s very helpful, very patient, very thorough, and very knowledgeable. I have used him for the last two weeks now and he have been so helpful with getting me the parts that I need it, for my vehicle. I would recommend if you are having problems with your vehicle to go to AutoZone and Lake Park Florida store number 4483 and request Steven Walker to assist you with any of your concerns that you may have.

Le
Review №41

I havent gone to AutoZone in 3 years. I stop by yesterday to make a purchase. I work for a car dealership and I do get good discount from my job. However, I was just shopping for lower price. I stop by your location and Steven P was my customer service representative. This guy was very knowledgeable, helpful, went above and beyond to get me the parts on my budget. Amazing! He was quick and efficient and I save roughly $25 bucks. I was in and out within 5 minutes. He was on it. Excellent attitude Steven P.

Is
Review №42

Employees were very funny! they made me and friends feel relaxed.

Pe
Review №43

I had a warranty for my battery and went to get it replaced. Merrill was my technician, he was very attentive and explained the process and replaced it for me. Outstanding customer service!

Ed
Review №44

Steven P. was very polite and professional when he diagnosed my 2018 Camrys problem as being a weak battery and then (seemingly with ease) quickly installed a new one. Thanks Steven!Margaret T.

Bi
Review №45

I had the good fortune of being helped by Brandon H. who went the extra mile with me in order to assist me with picking out the items I needed for my vehicle. I also loved how friendly the crew is in this store. Awesome experience!

ce
Review №46

Merrill was very professional and helpful! He was awesome with guiding me in the right direction with the correct parts and answering questions. Thanks Merrill! -Celia

Ki
Review №47

Great service and top notch advice. Friendly explanations. No frills, no sales jobs. I will use them again.

Gw
Review №48

Great Customer Service.Very helpful.Very satisfied with the products, prices and the service.

Ja
Review №49

I came in this morning because I needed a new battery. Angel C. assisted me in this process. He installed my battery for me and even helped me with my wiper blades. He was very courteous and made this experience a breeze. I was in and out within 30 minutes.

Di
Review №50

A big thank you to Merrill for his help this afternoon and outstanding customer service. All the staff was very friendly and helpful.

Ge
Review №51

This is my go-to place for automotive needs. My vehicle needed a headlight bulb changed and one of the young guys help change it. I had a battery that went bad and a young man tested it to make sure and put the new battery in as well. I find the workers at AutoZone very polite and helpful and go out of their way to make sure you have the right parts for your vehicle.

Li
Review №52

I came here because I ran into a post that left a red mark down the side of my bumper. I was greeted by Jennifer O. The Store Manager, she was very nice and helpful. I showed her the paint and she showed me how to buff it off now the red is gone. Thank you so much Jennifer.

Jo
Review №53

Merrill just helped me out with a maintenance issue I was having with my Toyota Tacoma. He was super helpful, patient and courteous. Went out of his way and the service was free. Couldn’t be happier, thanks again Merrill!

Co
Review №54

Edwidge changed my battery and tested my alternator... He was really knowledgeable and helpful!

Ka
Review №55

My car battery died and Angel was able to get me a new one & install it in less than 10 minutes. Awesome service!!

rh
Review №56

Steven P was great I needed a battery and he offered to change it out for me I didnt know that you had that service. He put my car back together carefully he was very nice and saved me trip back. The next time I come in I will ask for him by name. Thanks again SteveRhonda Yates

Sc
Review №57

Today while driving through town during a storm, we had to stop to purchase and replace our wiper blades for better visibility. We were helped by Donald who was very courteous, professional and knowledgeable of the product. He even went out his way to help in replacing them on the car knowing that we were having to do so in the rain. Thank you again for helping us remain safe for our drive. Jimmy & Scarlet

do
Review №58

This was my first time at this location.Steven Walker was very friendly and helpful. He made sure I have the correct motor oil for our vehicles. Thank you for great customer service.!!😀

As
Review №59

Steven Walker was extremely helpful and very friendly. Great energy and communication. Highly recommend his services, will not let you down.

Ka
Review №60

Awesome customer service from Steven W!! He was very friendly and was always smiling. He helped change the battery in my car and did it in a timely and efficient manor while cracking jokes at the same time. I definitely know where I will be going for all of my car needs from now on. 10/10 customer service from all the employees. Thanks for all of your help!

Li
Review №61

This store is AMAZING!! Mr. Angel helped us a lot, he was very professional and kind!! We will come back

Al
Review №62

Incredible experience. Steven Walker was amazing! Went above and beyond to help me. I will be back and I will be asking for Steven. Great employee!

Bo
Review №63

After the nearby Honda service center tried to rip me off, I came here and got exceptional service from Merrill both behind the counter and then outside with my car after purchasing multiple items.

Je
Review №64

Steven W. was very zestful and attentive when helping me pick the right products for my vehicle. He was very friendly and provided an amazing customer service. Steven P. was also very polite and attentive when helping me. He was very patient and respectful. They both provided exceptionally great customer service. I definitely recommend coming to this location because the workers are amazing.

Ja
Review №65

Steven P. at this auto zone was truly one of a kind. He greeted us right away and helped us without even question. Never have I experienced this high level of customer service. Thanks Steven P!!

Je
Review №66

Steven P assisted today. He was so kind and warm upon entering the store. He saw us looking for parts and approached us immediately without us asking. He took so much of his time to ensure we got what we were looking for. I wish every autozone store had someone like Steven. If I ever need anything will most definitely come back to this store just for Steven.

Ju
Review №67

Great service!! Merrill did a great job changing the battery of my VW quickly and efficiently

St
Review №68

Merrill was fantastic. He tested and changed my battery. Great customer service!

Em
Review №69

Merrill was the best! Helped me change the battery and did a fantastic job.

da
Review №70

Brought my car into auto Zone and was helped by this guy named Steven Walker, he was very helpful by finding the parts I needed for my vehicle. Mr. Walker truly represents Auto Zone to the fullest, Thank you Steven!

lo
Review №71

Merrill was very help knowledge able. Great customer service.

Jo
Review №72

Steven Walker, has the initiative and wisdom to know exactly what you need! He knew what I needed for my car and went above and beyond to achieve customer satisfaction. I was amazed at his work ethics and ability to serve. God Bless You Steven keep up that leadership!! Thank You for your service.

ME
Review №73

Merrill S.Great customer service. Just made me an Autozone customer for life.

D
Review №74

Got some really great help from a great guy called Steven Walker. Really down to earth guy. He changed our battery and was polite and courteous. All around amazing customer service. We had a really great time. One of the best Autozones around!

Sc
Review №75

I came in the other day because the I was having some issues with my wifes car, and Jenn really helped me out. She tested the battery and alternator, and turns out the battery was bad. She then found us the right battery, and got it installed for us. Great service Autozone, I will definetly be back again!

We
Review №76

This is one of my favorite Autozones, friendly staff and Merrill has the best customer service attitude of all.

MI
Review №77

Went to buy wipers blades and an air cabin filter for my G80, was assisted by Merrill. He suggested duralast wiper blades and a STP air filter, he even installed them as a courtesy for me, 👍! Will definitely be back when I need auto accessories!

Be
Review №78

All I had to do was say what I wanted and Alexis was basically @my beck and call. This most outstanding and hospitable lady went out on the floor and retrieved everything I needed and I never had to move from the front checkout. It was smooth and it was quick. And the correct items. Thanks Alexis stay blessed safe healthy and happy no matter what KUDOS to you. Keep up the great job 👍🏾Prayers for you and your family @home and @work😀❤️

So
Review №79

This is the best place to go if you need help finding your car parts. Clean and friendly staff highly recommend.

Br
Review №80

Mr. Steven walker was a nice kind helpful associate. I was well pleased and satisfied, wouldnt recommend any other associate to anyone else.

Ma
Review №81

Went in with little knowledge of adding exhaust tips to my car luckily the associate Steven not only grabbed a measuring tape and got the measurement for my exhaust he also walked me back and helped me pick one out. In and out in a breeze without feeling too out of place. Thanks Steven P. !

Ro
Review №82

Excellent service,Thanks!

Al
Review №83

Steven P was a rock star! Came in with a film of salt water on my windshield that could not be removed by normal cleaners making it impossible to see and dangerous to drive. He was persistent and creative in helping me and quickly came up with an inexpensive solution for me to get back on the road safely in minutes!

Da
Review №84

Friendly and helpful staff. Greeted me on my way in and helped me with my purchase promptly. Jenn the manager treated me like she has known me for years.Overall great service

Ta
Review №85

Merrill was very nice and helpful with my battery install will comeBack

Gl
Review №86

Merrill is great. Excellent customer service!

Ka
Review №87

Steven Walker! Wowww!!! If you want to have the best customer service make sure you see him!! He was attentive, he was smiling, he was asking questions to make sure I was comfortable with my purchase. Gave suggestions and it’s exactly why you go to auto zone. Great experience!!! Thank you for helping me.

Po
Review №88

Kwanda B is a great asset to your company. She is very professional and courteous. She deserves a great raise or higher position.

Sa
Review №89

Merrill was very helpful and installed new battery.

Ma
Review №90

Steven Walker has been a great help and a great gentleman good customer service

Ca
Review №91

Merrill at lake park store had awesome customer service and really helped me out!! Appreciate it!

Lo
Review №92

Store is clean & well organized. Staff has always been friendly & helpful to me. Parking lot drama is another matter & I realize management can not control everything. This particular morning I only was in the store for a very short time & by the time I got outside to get in my vehicle, it was obvious that I already had people trying to accost me. It appears that the 2 older Caucasian women in separate vehicles were there only to harass me. One of them, driving a brand new black Toyota Camry with a temporary tag, followed me across Congress avenue towards Walmart, but abruptly made a u-turn, then made a left turn North on Congress avenue. It seems that if these women had honorable intentions, they could have tried talking to me in a reasonable manner, instead of playing dangerous games.

Me
Review №93

In todays times when we are quick to comment on whats wrong. Its truly a pleasure for me to have the opportunity to commend Mr Steven Walker on Awesome customer service its not something Ive seen in long time. He truly appears to be assistant to your company in conducting business in a professional manner.Best Regards, Melvin Simmons

Pa
Review №94

I came to Autozone to get my battery tested. I met Marril and he was very knowledgeable and helpful.

Br
Review №95

Steven walker was very helpful and his customer service was excellent !

AN
Review №96

I went in today and got some good help from Wanda. She is a person that is knowledgeable and is good at what she does. Good customer service and she was very quick on helping me out. Good to have someone like that at an establishment to make a customer feel welcome and happy to walk in to find what he needs.

jo
Review №97

Clean, organized autozone with well stocked inventory

Do
Review №98

Best Autozone, all the staff is great. I usually work with Latasha and shes the best, always very nice and accommodating!

Ty
Review №99

Workers are great, for the love of God fix your hours online.

JA
Review №100

Steven P went beyond helping me. Very kind & knew exactly what my car needed. Very nice to be able to shop in there without feeling intimidated..

Information
13 Photos
100 Comments
4.6 Rating
  • Address:240 N Congress Ave, Lake Park, FL 33403, United States
  • Site:https://autozone.com/locations/fl/lake-park/240-north-congress.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A4483&y_source=1_OTk4NDg3Mi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 561-530-1070
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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