Being new to the area I wanted to find a place I could get our vehicles serviced. After some Internet research I found Accurate Auto Care. I called and was quickly put in their schedule. Their work was fast and excellent. The following week I had them align my headlights, again FAST and they did a great job. I highly recommend them and they are now my go-to shop!
Car broke down in Arizona on road trip. Had a very difficult time trying to find a shop available that day to fix car. Jake at Accurate Auto Care was super helpful. Helped get us a tow truck to drop car off at shop. Next day the car was up and running. Very grateful for these guys. And car ran very well for the rest of our 5 day trip. I would definitely go back to these guys many times if I lived near there.
My Honda had an intermittent electrical issue for the last two years that could not be diagnosed by the Honda dealership after towing it in twice last year. A couple of month ago, it wouldnt start again, I had it towed to a Lake Havasu City auto repair shop recommended by AAA, who kept it for a week, charged me, and was not able to locate the issue either. They gave my car back with grease on the steering wheel and carpet. Last week I had my Honda towed to Accurate Auto Care, and within an hour the Accurate tech located the issue and fixed it permanently and with very little cost. I would highly recommend this shop, they were professional, provided quality, kindness, and even washed my car. If I could give them more stars I certainly would,.
Great customer service kept me up to date on my service. Good prices, No gouging which is a pleasant change! This made the experience even better and convinced me to bring all my other cars here for service!
Originally from Oceanside ca, out in Parker doing some off roading, have some problems with the Jeep and unable to make it back to Oceanside, called and was connected with Jake, and was able to bring it in extremely dirty and with in an hour of me calling. Very understanding about my situation and worked very fast. I am not able to pick it up for a while because of my work, and they worked with me to be able to pick it up when I was able to. 10/10 service!
Would NOT Recommend Accurate Auto .👎I took my truck in for transmission leak. They charged me thousands. I had to return do to continue leak. Well, the leak continued so I headed just down the street and had the work that they were supposed to have done competed for a very reasonable price.In addition, I was upsold new brakes of which my California mechanic told me I never needed.Thank heavens I found Joe at Alignment Doctor.my truck is running perfectly, I feel good about doing business with A.D. and have confidence in their work. Joe is a trustworthy man.
We were in town for only one day and had problems with my truck. They made time for us in their already full schedule, gave us a ride to the downtown area to enjoy ourselves while they performed the needed diagnostics, and had us heading out of town within a few hours. Diagnosis came up negative for any problems and they were so gracious they did not charge us for that. They were such a pleasure and a treat to do business with!
Great place, very knowledgeable techs...would use them again
I now have had two vehicles serviced here both very close to each other. First was to get my A/C fixed on a car. This took a week longer than quoted. I can understand setbacks, so no big deal. I send another vehicle in for a week and get told they can fix the problems for around 8k. Well, I decided to get a second opinion. I was told when I authorized more money it would be going towards fixing the problem. They fixed nothing and it cost me almost 600 dollars to find out the shop half a block away can fix it for 3k. Driving the first vehicle around has hot A/C unless moving quickly down the road. Thanks for costing me over 1,300 dollars and not fixing anything.
My air conditioner blower fan quit and I was told to take it to the dealership. Took it to Accurate Auto Care and they have it working great. Jake was wonderful to work with. Highly recommend Accurate Auto
We normally take our cars to a certified BMW repair shop but unfortunately they were unable to get us in within a timely matter. Would have had to wait 4-5 weeks. So I did a little research and read that Accurate Auto was reputable and worked on BMW’s so we gave them a call. Spoke to Jake. He was very professional and asked specific questions regarding our car. They were able to get us scheduled within a few days.We explained what the issue was. They ran their diagnostics to find where the noise was coming from. They kept us informed throughout the process, found and fixed the issue. And since it was in their shop, they ordered our tires for us, mounted and balanced them as well. Saved us a trip to a tire shop. Thank you Accurate Auto. We plan on using your shop for future repairs
Accurate Auto Care was very professional. Jake was awesome to work with, told me what I needed and that was it. Very awesome that they have loaner cars as well, a huge plus in my book! Will definitely be back!
Brought my work truck there for a preventative maintenance service. They have a long checklist and accurate went line by line and did everything on the checklist. They even replaced the filter on the crane and did a fantastic job.
One word: EXCELLENCE from first phone inquiry to finished repair. Made five phone inquiries, and two visits, to auto repair shops before deciding to entrust a repair to my beloved Corvette. John and his team at Accurate Auto provided first-class service beginning with a genuine, informative visit, even before bringing the car to the shop. Due to repair needed, the car battery drained, my jump start power pack failed, was ready to call AAA for either jump start or tow to shop, but first called Accurate shop to inform of my delay. Without hesitation, they offered to come to my house for starting assistance. Within 15 minutes, my car was started, and Brad followed me into the waiting service bay. Diagnosis of potential scope of repair was discussed, with assurance of discussing options before proceeding with repair. At that time, I was offered a loaner car. Did not need a loaner, so gratefully accepted the ride back home.Within a couple hours, received call to discuss necessary repair with price quoted and agreed upon. The part was due to arrive, then repair completed the following morning. Got a call next morning, picked me up in courtesy shuttle, and drove my car back home all within 24 hours!Without exaggeration, Accurate Auto provided simply outstanding service. From an immaculate, professional facility, genuine friendly customer service during the process, much-appreciated help getting the car and myself to and from the shop, to the reassurance of a 2-year warranty after the service, I remain so very grateful to the folks, and process, at Accurate Auto. It is wonderful to be able share my awesome experience, and truly well-deserved, 5-Star review, with this company. Way to go, and THANK YOU!
My alternator in my car went out and while every other shop was gonna make me wait a week, these guys said bring it in and had it fixed within 24 hours. Well priced and they gave me a ride home when I dropped the car off. Been here many times highly reccomend.
Went to Accurate on a recommendation from a friend. Had some issues with the suspension on my Jeep. Scott looked it over and was able to fix everything in a timely manner. Every one there is extremely courteous and knowledgeable. Great Job !! Thanks again.
Was on my way home to San Diego and my check engine light went on. Jake tested it and let me know it was 1 of 2 things. They shuttled me to my daughters while I waited. Called me shortly after and let me know I’d be safe to drive home. They could have gouged me for the catalytic converter, but didn’t! Honest and awesome guys! Thank you, you guys ROCK.
Recommended by a friend to do some stuff to my new Jeep---they did an awesome job and followed through on everything punctually and with great professionalism. They even went beyond my expectations to get me what I needed/wanted/had to have LOL!!
Very helpful and courteous, explained everything in detail,was nice to have a loaner car while repairs were being done.
I am currently traveling, brought my car in and said it is having to issues, idling issue and a winding sound, they fixed the idling issue and told me there was no winding sound, I said are u sure, I most def hear a winding sound, they assured me that I was all set to continue traveling. I get 3 hrs down the road and the winding sound is so bad my car sounds like it isnt going to make it ten more feet. I take it to another shop and they instantly tell me its the power steering belt and pump. Sorry to leave a bad review because everyone was so nice and promt but I feel there is no way such an obvious issue could be overlooked by professionals.
Awesome service! Everyone was friendly, professional and efficient! Would highly recommend !!
Chris Eckland and staff are top notch!! Amazing customer service.
Very good experience!!! I will be returning to my new auto care shop for all of my needs!! Thank you Accurate Auto Care
The guys at accurate auto were very pleasant and professional. It took a little time to get my truck fixed but they did a great job and even washed it before I picked it up
Very pleasant personnel, clean atmosphere, they scheduled me very quickly and was completed when they said the would be. Great price compared to other places we have used in town. Highly recommended!!!
Jake, who is one of the Service Writers was very nice, and helpful. Accurate Auto Care is very professional, and they do excellent work. I highly recommend them.
These guys were very professional and took care of keeping me informed throughout the process.
Accurate performed a group of major repairs to my 2004 VW Convertible. All repairs were made in a timely, professional, complete manner. I am totally satisfied and confident with the work done.
Very friendly and know what they are doing. Have solved ALL my cars issues from oil change to more technical matters, on time and quoted price. Highly recommend Accurate Auto Care.
A very friendly team. Fit me into the schedule very quickly, I needed a oil change and new wiper blades, I’m very pleased with all my service that I’ve gotten at Accurate Auto, and I highly recommend.
Clean work area, excellent service writer, fair pricing. I got the idea that the work I ordered would be completed professionally, and complete.
We had a cooling system problem and we are from out of town.Made an appointment and the whole staff was great. They found the problem and got the car back same day. We highly recommend this place.
Very professional & excellent customer services!
Excellent service. Went above and beyond to take care of any problems with my truck. Highly recommend
Good and fast service, also fair prices.
Great customer service....Solid work.
This Family owned business has been an awesome business. We have taken my Dads Van in for maintenances and also my car. They treat each customer with respect and give total customer service and quality work. I HIGHLY recommend this business. They have earned our respect and loyalty. We will not go, anywhere else but them.
DONT ever go here if your from California. Even if your a Vet. Youll get robbed blind.
Very nice people took truck in for radiator and they gave us a car to use while they had our truck very professional and friendly answered all my questions will definitely use them again
They were great. Very happy and we will be back. Thank you.
These guys are fantastic!We’ve been taking our car there for a number of years now and we’ve always gotten great service.They’ve always done a wonderful job on our repairs. They’ve gotten our car back to us when they said they would. They have options on a loner car or they will take you home if needed. One time, they even dropped our car off at our house, because we went out of town!Our car is 20yrs old and they have done everything from basic maintenance, to replacing our air conditioner, and other needed repairs.We’ve now purchased a new car, and will be taking it there as well.Excellent customer service! Excellent mechanics!If you want it done right, and treated well, take your car to Accurate Auto Care!
Overall experience was Top-notch. Super impressive with customer service skills and could not believe that I was given a complimentary car wash. Shuttle service is offered to drop/pick up while car is being service. When I went to pay for my car service fees, I couldnt believe that after everything I received there were no extra fees added and rates were extremely reasonable. Well never go elsewhere to get any of my car maintenance done.Huge thanks to the entire team for making entire experience GREAT!!!
Check engine light came on, Accurate Auto Care fit me right into their schedule, diagnosed the problem, called me with a reasonable and affordable quote and took care of the problem. Fast, professional and courteous, they even washed my car! Chris and his team did a great job for me and I sure appreciate knowing if I have a problem, I now have someone I trust to take my car to.
Everyone was kind and professional. I highly recommend this place to all my friends.
I can no longer make these repairs myself.I needed a good shop that does high quality work. They are very professional and friendly
Awesome service!! They are my go to now!!
Very satisfied with their work..curious..work was done in one day..shuttle service..proce was less than quote..I will be a return customer
Very professional, personable and knowledgeable.Strong outfit.Gave me my vehicle back all clean and shiny.
Great service they were busy for the holidays and still helped me out! 10/10 recommend this place
Very good people to do business with. Completed service with complimentary car wash and shuttle service. They really strive to satisfy each customer.
Great shop, very professional. I have had oil changes done and new tires put on. I had an issue with a sensor on my car. They ordered a new one and replaced it. Unfortunately this didnt resolve the problem, they kept me updated and finally through no fault of their own were unable to fix the problem. Had to take my car to the dealer. They were honest and up front about the issue and even apologized for being unable to fix it. Some shops would have charged for hours and hours of labor but they didnt. Friendly staff with shuttle service if you need a ride home and courtesy cars as well. They are stuck with me now! I will be back as needed, hopefully not too soon 😁
My air went out in my car. They got me in fast and set me up with a loaner car. No questions asked. Amazing since I struggled getting a rental from any other place! They followed up and made sure I was taken car of! Best service Ive had since getting this car! Thank you for everything!
Performed work quickly and even shuttles me home and to car rental place. If ever in lake havasu city and need auto work done I will use them again. Thank you guys!!
Highly recommend Accurate Auto Care! The gentlemen were polite, extremely knowledgeable, and informative. The place of business is efficient and emmaculant throughout. And... They even washed my vehicle!
Shout out to Todd for great and prompt customer service! My wife and I are from out of state and wanted to take our truck to a reliable auto repair shop due to that it is our tow vehicle for our home. Everyone knows this can be an issue when not knowing who to trust and where to go but I can hands down say they’ve earned my business if we are in the area again. The Dodge dealership had quoted me to perform more maintenance items that were truly required and Todd let us know what the truck truly needed and what was unnecessary. Accurate Auto care is a true honest business which is hard to find! The shuttle service was very helpful and reliable too.
Very nice people and the service was quick
First time using this shop and their customer service was top notch, which for someone like me who has been in the customer service industry for almost 30 years is a must. Nobody’s perfect so the true measure of a top notch organization is how well they take care of customer when an issue arises. Todd walked me through every step of my vehicles service and made sure I had the best information to make an informed decision. This shop will not disappoint!! My go to shop unless my TV repairman buddy helps me. As a truly great man once said the experience was FANTASTIC. Thanks Accurate Auto.
From start to finish, my experience at Accurate was pure professionalism and excellence.The lobby is put-together, organized, even pleasant. Every staff member I interacted with was incredibly professional. Like, I’ve never been to a 5-star resort - but I’m pretty sure that’s how they treat you at those places.Diagnosis was quick and accurate. They gave me an honest assessment and game plan. Honestly, I could go on for days. My experience was incredible. I have mechanics in my immediate family and I still elect to take my vehicles to Accurate. Yup. That exceptional. I trust this company completely and fully, staff and product alike.
As a retired mechanic, I feel comfortable having work done on my truck here. Clean shop and fair prices. I would recommend them and will use them again.
Was able to get my truck in the next day and had it fixed the day after that. They even apologized for taking so long which was crazy because no other shop in town would have been able to start for a week. They have a night drop off and even loaner cars. They also do vehicle pick up service. This was my first visit but I will definitely be back. The price was fair considering all the work that needed to get done.
Accurate Auto couldn’t have been a better experience. They spoke with me several times during my repair, the amount quoted was exactly what it was. Dave was an absolute pleasure to work with. Everyone I had contact with was truly a professional. They are A-One.
Excellent Customer Service. So happy to be New Customer. Thank You
This place is the best!!! Great service, knowledgeable mechanics, reasonably priced.
I was visiting from Michigan and had a breakdown. It was an emergency because I had a 3 hour drive to Phoenix and then a flight home. They were great from the minute I arrived. They had me in and on the road less than 3 hours and even dropped me off at a restaurant while I waited. I would HIGHLY recommend them to anyone in the area. Thanks guys.
Very nice, cheerful and caring. They are super fast and do great work!! Great prices. My truck was cleaner when they returned it to me than when I gave it to them!! Awesome people, awesome place!!
Great customer service. Took my car in for an oil change with a coupon and they recommended two items that were due in a future service no up sell no pressure sales. Good communication and a job well done.
Excellent service! Front office is very helpful and thoughtful. Mechanics are certified, knowledgeable, and detail oriented. Accurate Auto Care also has a shuttle service and loaner cars available to meet your needs. I brought in my Toyota Tundra for an oil service. During my oil service they inspected and found my battery needed to be replaced. It was also brought to my attention that my rotors had been warped from towing. They recommended I wait to replace the rotors until I needed new brakes. Accurate is dependable, honest and trustworthy.
Did Tier Rotation also. Checked everything. Great service great people.I also changed oil and all that stuff
Todd my service writer was great kept me informed all the way through the repair. I was very satisfied with the work and the truck was washed and was done on time. I would highly recommend this shop. Good job guys
After spending many years as a mechanic/garage owner it’s really tough to let “someone else” work on your car.However, as I get older I’m learning to choose my battles and decided to do just that when I entrusted my Jeep to Chuck Studler & team at Accurate Auto Care.The team professionally handled a long laundry list of repairs, preventative maintenance, suspension upgrades, new gearing, differentials, etc, etc.I honestly cannot say enough about how happy I am with the work performed and professionalism along the way...Anyway, I wanted to publicly thank Chuck and team and give credit where credit is due!!
I had a tire going flat. Brought it to these guys and they got me in, fixed the problem and got me back on the road in short time for a reasonable price. If I need service in the future Ill be going to see these guys.
Timely, thorough and great service. They have been doing this kind of work for years. I would recommend this shop anytime to anyone. Also great warranty on their services
Brought my 2005 Jeep Rubicon to Accurate Auto for a lift kit installation. Chuck was extremely helpful and gave me several good suggestions as to what I should install. Their work is exceptional. The is the second time Ive had Accurate Auto work on my jeep. I wont go anywhere else for service. This is a top notch organization that stands behind their work!
I have been to accurate auto care multiple times with multiple vehicles and have always had a great experience. The people in the office and the techs are friendly and honest. I always feel comfortable taking my vehicles here for service. I would recommend them to anybody. I also appreciate the loaner car service they provide. Thanks.
I usually take my car to a car dealer to get serviced. I always seem to need an alignment and whatever else so i decided to change it up and try Accurate Auto Care because I’ve heard nothing but great things. I was not disappointed!! Not only did they take great care of my car and explain to me what they saw fit for my car and why, but I was able to use a loaner car of theirs for the day to go about my business! Amazing, amazing, amazing customer service! I will definitely be taking my car to Accurate Auto Care for all future services.
Gave them a try after getting a mailer from them. Was not disappointed! Great customer service, reasonably priced and gave me a ride to where I needed while they had my car.
Wonderful guys, very professional...
They took care of my service needs and shuttle service is a great convenience
Brought my Lexus pretty much knowing what could be wrong with it and what it would cost at the dealer. They diagnosed it, ordered the part from Toyota and provided a rental car. The service writer was super in every aspect. The car runs great and Im pretty confident that I saved myself over $100.
Very courteous and professional
Transmission fluid leak on my 79 Trans Am.
I dont like auto shops as there are to many horror stories.Accurate Auto is the 100% exception!First their customer service is A++And the first thing they do is totally inspect your vehicle to find out what is good and what needs maintenance or repair.What maintenance and repair is needed asap and whats coming down the road!The best part is they dont pressure you to fix anything.They merely show what the discovered and let you make the decision.They did what we had discussed for maintenance immediately and now I know what my vehicle will need for maintenance in the future!100% these guys blew my mind on the way they run their business!!They get all these great reviews because they warn them!The best auto related experience I ever had!
Weve been here for about a decade, and always asked that eternal question: Whats a good place to get our car fixed? Well, we actually found it, this team is honest and hardworking. We were welcomed and given great service at an affordable rate!
Other than the service i receive at Anderson Toyota, Accurate Auto care is by far the best Auto shop in this town. The service is exceptional, and fast, and the price cant be beat. $45 for a full synthetic oil change cant be beat by anyone in this town, unless you know a guy or you do it yourself. Ill never go back to Toyota, nor will i go anywhere else in this town. Loyalty to Bobs my Shop, brake masters, or even the dealership aint worth it.
Moved permanently to lake havasu about 9 months ago and we were looking for a good shop to have our autos serviced. Every one we came in contact with at accurate was courteous and very professional. We can say we are very pleased so far.
Accurate Auto is amazing! I use them for my personal vehicles and my work fleet. The front office staff is always professional and courteous. The mechanics are very knowledgeable. Don’t take your vehicles anywhere else. This place is a one stop shop!
I am new to the area and received a flyer in the mail for service at this business. My needed to get an oil change and repair my air conditioner in my Jeep. The 1st thing I noticed when I arrived at the business was the cleanliness of the office and shop. I saw all the jeeps outside and knew then I was in the right place. I was introduced to the owner of the business and he and his staff made me feel like I was part of the family. After the repairs had been made for a very reasonable price, the owner and service tech walked me through a very comprehensive repair of future problems that needed to be addressed with my Jeep. They were able to set up a manageable service plan to SAVE me money in the long run. I never felted rushed and my business was prior one. I plan to take all my vehicles to this business.
My first experience with this company! Very pleased with everything. Very Friendly and Professional. I would recommend Accurate Auto Care.
Very professional staff. Facility was clean and organized.
Very friendly people and they are normally pretty fast. Only down fall is they off and on forget to reset my maintenance require light after an oil change butt I absolutely Love how they give you a free car wash after your oil change! Totally recommend!
Janet in the front office was such an amazing help,and super friendly. Chuck was a great guy and also super friendly and helpful! I felt very confident that they would make my car run beautifully, which they did! No wonder they have the best ratings in town! Keep up the great work.
Exceptional customer service! I had my car serviced at Accurate Auto Care and I highly recommend them to anyone! They explained the services my car needed as well as the price, and were upfront and honest every step of the way, not to mention they offer shuttle service to and from! They even informed me of upcoming services needed and the cost for these services. Ill be going to Accurate Auto care for all my service needs in the future!
They are the Best . get a appointment you wont be sorry
Top notch service and upfront communication with me before any work was done. Very friendly and personable staff, yet professional. They made me feel as if I was their only customer. The service area and office area are both clean and organized. I am very pleased with the whole experience. I highly recommend their services.
Great work done in an amazing speed
Several weeks ago both of our vehicles needed to be repaired just before taking them both to Lake Powell on a Bucket list trip. Kristin & Jay in the office worked their scheduling magic and got us right in. Gregg, Kyle, Scott, & Jeff did a wonderful job on the repairs getting us back on the road in a very timely manner.Janet& Oni in the back office do a excellent job keeping costs down allowing Accurate to be extremely reasonable when it comes to their prices!!!Chuck, by far is the most honest businessman in any industry in all of Lake Havasu City & Mohave County!!!To make a long story short my wife and I are customers for life and will personally recommend their services above any place else!!We are extremely grateful for their excellent work, knowledge, and integrity!!! Once again,We are customers for life!!!Kathy & David CampbellOnce again Chuck and his staff did an great job on our truck. Regardless of what we have done from an Oil change to major repairs it is done in a timely and fairly priced manner. Thank you for all you guys have done for us. Chuck also have given us great advice when we have been looking for a new vehicle. Telling us what we should look for and what to stay away from. We would never consider taking our vehicles anywhere but ACCURATE AUTO CARE!!!!!
I called Accurate at 10:30 in the morning about a transmission leak on my 06 Duramax and was just hoping to have it looked at today and maybe fixed next time I came out to Havasu. Since I’m a part timer out here (for now) its a little tough to get things taken care of and spend some fun time on the lake. Kristin called me back within a couple hours and said I had a few leaks but get it fixed by the end of the day. Great job and fast service! I found my go to shop.
Very friendly and professional, and got us in for an appointment very quickly, which is great, since who wants to be without their Jeep any longer than necessary! We didn’t know exactly what the problem was and they got right on the diagnosis and called with a detailed explanation and estimate, including options and recommendations. Then they got the work done quickly. It’s nice doing business with an establishment that treats you well and provides excellent customer service in addition to sound technical work.
I was concerned when I moved here that I would never find an auto repair company as good as the one I had for the past 20 years in San Diego! Accurate Auto has eliminated that concern!!! They were simply amazing to deal with, concerned about my needs, expert in their service and with pricing that I would expect! I would highly recommend them to anyone looking for someone to care about their vehicle as much as they do!!!! Thank you soooo much Kristen and team!!!